CRMD_ORDER failed with operating system recv call failed 10054

Question

Hi ,
Our Functioanl fox trying to create sales order in cRM using CRMD_ORDER
transaction. In the menu of the sales oerder creation after selecting
product GUI abnormally termainte with error message "CR1: sAP system
messgae: Work process restarted; session terminated".
In the system log I found the operating system recv failed like as
follows:
=========================
A1 0 Initialization complete
Q0 I Operating system call recv failed (error no. 10054)
Q0 Q Start Workproc 0, Pid 6380
R4 7 Delete session 001 after error 023
A1 0 Initialization complete
A1 4 > in program , line ??? , event
================
In workprocess trace file I found the following erorr
=========
ThJAttachVmContainer2: found eventBits 0x40 for V1
TH_VMC_EVENT_ROLL_IN
ThJAttachVm: vm V1 already attached
ThJAttachAll: return 0
ERROR => VMCErrInfo 1 [thxxvmc.c 6049]
msgArea=14
B dbcalbuf: Buffer CALE (addr: 0000000010D20050, size: 500000, end:
0000000010D9A170)
M CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
I *** ERROR => OpenProcess PID 3692 failed for checking semaphore 12
ERROR_INVALID_PARAMETER: The parameter is incorrect.
[semnt.c 1920]
S *** init spool environment
S TSPEVJOB updates inside critical section: event_update_nocsec = 0
S initialize debug system
T Stack direction is downwards.
T debug control: prepare exclude for printer trace
T new memory block 000000000D1B0B60
========
I have updated the latest kerenel NW701 patch no 48 and tried but no
luck. also as per the note 559119 I change the parameter
gw/gw_disconnect value 0 but still no luck.
I also tried following :
To prevent firewall idle timeouts,  set a low value
for the parameter "gw/keepalive" in instances. and users are being
disconnected  so tried the rdisp/keepalive to a low value ,  (value 20)
I deactived both the parameters with value 0 but still no luck ...
Appreciate any help ...

Answer 1

Glen,
What OS/DB combination are you on?  We are seeing something similar on NW 7.0/CRM 2007 on windows 2003/oracle, where the work process dies in similar fashion but an error 050.
Take care,
Stephen