Cross-domain AICC not working in Captivate 7 HTML5 courses

We've published some Captivate 7 courses to HTML5 and are trying to connect them to our LMS with AICC.  Due to differences in the protocol, the direct calls are blocked, so we need to use the cross-domain implementation, but after enabling that by editing the index.html file, the course still tries the direct connections instead, which always fail due to browser security restrictions. 
What do we need to do, besides editing the index file to enable this?

Can you explain in more detail? What part of your content/course is in another domain? And why is it in another domain?
I've never used AICC, but your LMS may be enforcing cross-domain rules.

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