Crystal Report Caching(?) Problem

Post Author: cfernald
CA Forum: General
We have a web app that launches Crystal Reports (version 10) in the crystal reports viewer that plugs into IE (version 6.0). The whole thing is managed by Crystal Enterprise Server.
The problem: You launch a report and let's say it shows you 10 lines of data on the report. You perform some activity in the application that updates the database such that an 11 lines should appear on the report. However, when you run the report again (after closing the IE session from the first viewing) you only see 10 lines (while expecting 11).
There's a little "dance" I do to "clear cache": I hit the "Refresh Report" icon (the "lightening bolt" icon), close the browser and then relaunch the report. This seems to tell the report to re-read the database rather than use the data that was previously retrieved.
Clearly the results are being cached somewhere - can someone point to where I might look to control that behavior?
\cbf

Post Author: cfernald
CA Forum: General
Ok, I did some additional research and learned all about how CR has a CacheServer that can be controlled through the Crystal Management Console. Specifically there is a setting for the CacheServer named: "Oldest on-demand data given to a client" which is expressed as a number of minutes. From the manual:
This value controls how long report pages and prompt pages can stay in the cache. Once an object has been in the cache for the given number of minutes, it is aged out of the cache and there will be no further cache hits for this object. The default setting is 0 u2013 which means that no prompt pages or report pages will be server from cache. For optimal prompting performance, we recommend setting this value to the largest possible value without impacting data currency. For example, if the data that your reports access changes only once a day, then you can probably set this value to be 8 hours (or 480 minutes). If the data that your reports access changes every 5 seconds, and your report consumers need to see current data, then this value should be set to 0.
Based on the last sentence above, I want this value set to zero to meet our reporting needs. However, after setting it to zero and restarting everything, I still see cache entries in the CacheServer directory and Crystal is still caching report data.
What am I missing?

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Failed to open the connection. Details: [Database Vendor Code: 4060 ] Failed to open the connection. C:\DOCUME1\SSheikh\LOCALS1\Temp\ZGA370 {71BFCD35-F652-48C8-896D-B93229A4D2C2}.rpt Details: [Database Vendor Code: 4060 ]
I understand that these reports run ok independently and on production machine as well; however when I try to run them from my development machine I get the above error.
I would appreciate help to resolve this. The code of the report is with report developer and I need to know what settings do I need to change where to be able to run the reports. Also I use my machine for deployment of application on the production server.
Thanks.

Crystal Report Chart Problem: No trendlines with regression

Hi,
I have a severe problem with chart trendlines in Crystal Reports 2008 (12.3.0.601).
Trendlines with regression do not work, whereas average and moving average work on charts with data axis but not with numerical axis.
Does anyone has an idea, how to solve it.
Best regards
Michael

hi,
Try to create a bar chart with Year, Quarter as dimensions and Sales revenue as measure.
Now your chart has legend which shows quarter values.
Right Click the Legend value Q1 -> Series Options -> Trendline.
Choose the required regression type: Linear/ Polynomial/ Logarthmic/ exponential/ Moving Average.
This will show the required trend line.
Regards,
Vamsee

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