Crystal report viewer 13 are displaying blank page after deploying in web server

Dear friends, i have designed crystal report (in VS2012 & CRRuntime_32bit_13_0_8 installed in web server) it's working fine in machine VS2012, but when deploying in web server (Windows Server 2008 R2 64bit) it's getting blank page.
I have read the http://adilmca.wordpress.com/2013/04/08/visual-studio-2012-crystal-report-not-working-on-windows-server-2012-0x800a1391-javascript-runtime-error-bobj-is-undefined/. But this is not working for me.
I have copy the entire Crystal Report Support folder : C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13
Please suggest me some solutions to resolve this issues...
Regards, Stefano S.

There is something "deeper" happening here (unless you're using dome old version of IIS (v. 6, etc.))... I think logging the app will help. I'd use Process Monitor first - see if you get any "Access Denied" messages. An http sniffing utility like Fiddler may also provide useful info.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Crystal report viewer are displaying blank page after deploying in web server

Dear friends,
                   i have designed crystal report (in VS2010 & CRRuntime_64bit_13_0_6 installed in web server) it's working fine in local machine even web server also but in http://localhost, if i change from localhost to my domain name or local IP address(like http://192.168.1.71) then it's getting blank page.
but same report if i open in pdf format it's working fine.
I have tried the following one. But this is not working for me.
Copy the entire Crystal Report Support folder
C:\inetpub\wwwroot\aspnet_client\system_web\4_0_30319\crystalreportviewers13
in web.config, the below code also added.
<sectionGroup name="businessObjects">
      <sectionGroup name="crystalReports">
        <section name="crystalReportViewer" type="System.Configuration.NameValueSectionHandler" />
      </sectionGroup>
    </sectionGroup>
<crystalReportViewer>
<add key="resourceURI" value="~/crystalreportviewers13"/>
</crystalReportViewer>
please suggest me some solutions to resolve this issues...
Regards,
Manikandan.V

Have a look at this blog for how to configure the viewer:
Visual Studio 2012 Crystal Report not working on Windows Server 2012/ 0x800a1391 &#8211; JavaScript runtime error: &…
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Crystal Report Viewer not displaying properly in on loading

I am using Visual Studio 2012 in Windows 10 with IIS 8.5. I configured Crystal reports properly but when I load the webpage the Crystal report viewer doesn't load properly and the toolbar and other options are not showing. Please help. Following is the problem am talking about:

Hi Zaeem,
Windows 10 is not currently supported. We plan to add it to the supported platform in SP 14 which is planned for sometime end May.
I tried it and make sure you are loading the Viewer and Report in the Page_Init section. Also the CrystalReportsViewer folder must be included in the project.
Try searching and you'll find info on this subject.
Don

Report viewer 2010 show blank page (with params loaded)

Hi,
I have an infrastructure RS with a web server with an ASP.NET application with Report Viewer and a second server with an installation of RS 2008 R2.
My web application (ASP.NET in C #) uses the ReportViewer 2010 component to show the report.
I use windows authentication and log onto the Web Service on Report Server with a M2M user on the RS server.
The trouble is that the rendering of the report fails and the body of the report remains WHITE. However the .aspx page is displayed without errors and control report viewer loads the parameters even if you can not select.
Report manager render correctly reports also from the web server.
The same solution work fine if deployed on Single Server.
The machines are under firewall. The Report Server service run on 80 port. It should open more doors between the two servers?
Can anyone help? Thank You.
I have an
infrastructure RS with
a web server and
another server with
an installation of RS 2008
R2.
I have an
infrastructure RS with
a web server and
another server with
an installation of RS 2008
R2.

Hi theorangejuice,
According to your description, you configure a ReportViewer control in remote mode to display a published report. When running the application, report displays blank and parameters can’t be selected.
As we tested in our environment, report can display correctly when using ReportViewer control in remote mode, and parameters also can be selected. In your scenario, please make sure the report can display correctly on remote report server. And try to click
refresh button on application to check if report can display correctly. Regarding our test results, please refer to steps below:
1. Add port 1433 and 80 under windows firewall on remote server.
2. Create a new windows application project, then add a ReportViewer control to the application.
3. Configure the ReportViewer control for remote processing.
4. Build and run the application.
Reference:
Walkthrough: Using the ReportViewer Control in Remote Mode
If you have any question, please feel free to ask.
Best regards,
Qiuyun Yu

Crystal report is printing one blank page with every report print

I have A/R invoice report in crystal report and sometime it has 3 pages out of which 2 are blank and sometime there are 2 pages out of which 1 is blank except page header, first page is sufficient for all my A/R invoice stuff rest are blank pages except page header at top of the page and ya i have one subreport at page footer.
please throw some light on this.

Thanks gordon, for helping on every issue i put in.
It has just three field from some UDT and fetching just three values under each field.
is it sub report or could be anything else.
and regarding my previous PLD issue i have posted something, please go through it and comment on that, your comments really helps
thanks & regards
salty

Flex components is not showing up after deploying to web server

Hello,
I am working in flex builder 2.0 to develop a simple
application.
I am getting some issues around custom components.
My directory structure is as follows:
Project_Folder-
|-Components
|-bin
|-assets
|-Application.mxml
I put all my custom components in Components folder.
I have a custom component in there and the application.mxml
is using
it.
the code is somthign like this:
<mx:Application xmlns:mx="
http://www.adobe.com/2006/mxml"
layout="absolute" xmlns:test="Components.*"
backgroundGradientColors="[#000000, #000000]">
<test:baseLayer horizontalCenter="0" top="0"/>
</mx:Application>
Here base layer is the custom component.
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deploying it in the apache server teh Custom components are
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Thanks, this makes sense. Can you tell me how I upload the whole scripts
folder to justhost.com? When I try to select the folder at upload it opens
the folder as if I should then select a single file ( like the
AC_RunActiveContent.js file that is in the folder) So that is what I did.
Which makes sense that the path is now broken for the flash cause it is not
in the folder anymore. In other words what I don't understand is how to get
my scripts folder and its contents as a whole uploaded to the Justhost.com.
Thanks your email has been very helpful!
10/14/09 12:32 [email protected]
I did finally figure out the problem.
In my case, I was putting all of my files directly into justhost.com with no
regard for the way the files were classified in the original folders used to
build my site. In other words, you can't just put AC_RunActiveContent.js into
justhost.com randomly and expect that your Flash will work.
Instead, you have to create a Scripts folder and then put
AC_RunActiveContent.js within the scripts folder. This sets up the paths to
function the way they were originally created on your Dreamweaver document (or
whatever the html editor you may happen to be using).
Whether dealing with Flash or images, the main thing to remember is that you
have to mirror the structure of your original folders/files exactly.
So try creating a folder called Scripts, then place the AC_RunActiveContent.js
file inside of this Scripts folder, and see if that works. I assume the foder
AC_RunActiveContent.js is within Scripts, but if it called something
different, just copy the name (exactly), and put AC-RunActiveContet inside of
it.
I hope this helps,
sherwulff
>

Dreamweaver CS3 Blank Page After Putting File To Server

After putting a shtml file to the server it is blank on the server side. I've tested it from another PC with Dreamweaver same version & setup and it works fine so I assume it's not the server. The file is correct on the local site side but server side is blank yet file size is the same. If I did a sync and had it do the dependant files it seemed to work once then wouldn't work again. If I FTP to the server and drop the file all is fine. I deleted the local user profile and created it and it worked once. I uninstalled Dreamweaver and re-installed it and get the same problem. I exported the site then imported it to a different computer and all is fine on that computer. Not sure what to do

<<
Sounds like a strange problem, but take it a step at a time to sort it out. -- Thanks!
First, SSIs only work when the file is viewed with the browser. In the process of getting the file for the user, the server (if it is set up to handle SSIs) will then insert the contents of the included file before it ships the whole thing off to the user's browser. -- Not sure why you're mentioning SSI's
Viewing files on the remote - I assume with FTP and a text editor? - proves nothing. -- I think you're wrong, Viewing a file after the transfer and comparing the local version and the server version does prove there is an issue if they are not exactly the same since they should be
What browser/version are you using? Have you tried other browsers? -- Browser/version is irrelivant since the file on the server side is truely BLANK after you click PUT in dreamweaver and it suposidly "sends" the file
>>
Sorry if I'm not explaining it well.. Let me try again..
Websites all setup and working. index.shtml happens to be setup as the main index file and was working perfectly (had been for a few years)
After a computer was imaged over the summer with a default image, CS3 was installed again. The Site was setup and the user connected to the site, then modified the index.shtml file. After saving the file they clicked PUT and sent it to the server. It seemed to flash quick and not truely send it like it use to. Use to take a second or two not a close to instant flash. After this happens the page is blank. Here's what I did to dig into and see what I could find.
Exported the Site , Imported to another computer that had the same image and had CS3 installed (same as the one having a problem)
Modified the index file and saved then put it. Worked no problems. Ran that test a few times. No problem.
Back to the problem computer. Made a change saved/put the file , blank again. Used Filezilla. Downloaded the recently put file to my desktop and opened it. Completely Blank. (I opened with a txt view and even opened with Dreamweaver) I checked the index file on the problem computer in the local folder it is in. Everything is there and perfect.

BO XI R2 - "Blank "Crystal Reports Viewer" window - attempt to print report

My company recently set up a Business Object Enterprise XI Release 2 server. On the server are a number of crystal reports that are run interactively by users, through the user console. The expectation is that the user will log on to the BI server, click on the report title, enter the parameters, see a preview of the report in the Crystal Report Viewer, then click the print icon on the Crystal Report Viewer toolbar.
Our corporate standard is current Windows XP SP3, with Internet Explorer 8; By default, users are set up to use the DHTML report viewer. The reports were developed with the Crystal Reports XI R2 report designer, and connect to an Oracle 10g database through Oracle client.
When users attempt to view, then print the reports, the user is able to select the report, enter the parameters, view the report data, and even page through the report preview with no issues. However, when the user attempts to print the report by clicking the print icon on the Crystal Reports Viewer toolbar, a blank "Crystal Reports Viewer" window pops up and remains indefinitely.
The really puzzling thing about this issue is that for about 1/3 of our users, printing will work - a print dialog will appear, allowing the user to select a printer, and when the user clicks OK, the report will print. For the other 2/3 of our users, the blank "Crystal Reports Viewer" window pops up.
I have added the BO XI R2 server's address to trusted sites, adopted the lowest security settings for trusted sites, and enabled all activity I could think of in IE security settings (ActiveX controls-related). I also ran the web site in compatibilitiy mode.
Has anyone on this forum experienced this issue, and does anyone here know how to resolve it?
Thank you,
Bob Gardner

I suspect that this behavior occurs because the client computer is unable to download ActiveX controls.
The report viewer requires the PrintControl.dll to print reports from the client computer. The PrintControl.dll downloads automatically if it has not been previously downloaded on to the client computer, provided that the user that is currently logged on is able to download ActiveX controls.
To enable the download of ActiveX controls on the client computer, perform the following steps:
1) Open your Internet Explorer.
2) From the Tools menu, select Internet Options.
3) In the Security tab, select the web content zone that corresponds to your web application.
4) Click Custom Level.
5) In the Security Settings dialog box, scroll down to find the ActiveX controls and plug-ins section.
6) Select Enable or Prompt for the Download signed ActiveX controls item.
7) The print dialog box will now appear successfully when clicking the print button in the report viewer.
If the above does not help, try to troubleshoot this as follows:
1) click the print button (this will cause a postback to the web page) and then cancel the print dialog. right-click in the web page and select "View Source".
2) Search for the word "printcontrol.cab". This will show you where the application is trying to download the printcontrol from.
Paste the URL into a browser.
3) If you get prompted to "open or save to disk" the url is correct and there is a browser setting or possibly even a system policy preventing the download.
4) If you get a "404 page not found" or a similar error message, investigate the URL.
5) If the issue is on your local web server, see if it is possible to browse to the URL in IIS manager.
- Ludek

Crystal Reports Viewer seems to have data - but it is not showing

I am developing on a Windows 7 box and publishing a VS2010 web application to a Windows 2008 server.
On the server I have installed CRforVS_redist_install_64bit_13_0
Reports are stored in a folder on that server.
When I run the application on my local machine the report displays okay via the Crystal Reports Viewer on a .aspx page.
When I run the application on the server, if I view the source of the page that contains the Crystal Report Viewer - it seems to have fetched the report okay. But it is not showing on the screen. I was thinking this might be because it can't find the 'style.css' file but on both the development machine and server all the various folders and files in and under crystalreportviews13 are present in aspnet_client/system_web/4_0_30319/
When I view the source of the pages that display the report - they seem to be identical both when viewed on my development box and when accessing the app directily on the server. But, on the .aspx page displayed by the server, the page is blank in the browser. Yet, as I say, when you view source all the data is there.
What am I doing wrong? Thanks for any help.
Edit: In both cases if you View Source the page is showing this:
<link rel="stylesheet" type="text/css" href="../aspnet_client/system_web/4_0_30319/crystalreportviewers13/js/crviewer/images/style.css" />
On my development box this makes sense. The web site in question is below 'Default Web Site' - i.e. it is at the same level in the folder hierearchy as the aspnet_client folder.
But on the server, the site is a subweb below a web site that is level with Default Web Site. So I figure the files are not being found. How can you tell the Crystal Reports Viewer that the files it wants (like style.css) are not where it thinks they are going to be?
So the app is looking for a file at the same level.
But on the server there
Edited by: Steve Rowson on Jun 1, 2011 5:31 PM

Post to the SDK forum

Errors when viewing data with Crystal Report Viewer.

we receive the following errors when we try to merge a crystal report with data, we are using a crystal report viewer to display the report.
Can someone help us with where we might be going wrong?
Thanks
Rajesh
General Information
Additional Info:
ExceptionManager.MachineName: CCS104
ExceptionManager.TimeStamp: 02/10/2008 12:40:31
ExceptionManager.FullName: Congestion.Framework.ExceptionManagement, Version=33.36.0.0, Culture=neutral, PublicKeyToken=null
ExceptionManager.AppDomainName: /LM/W3SVC/1/ROOT/BackOfficeTR4-1-128674174088125000
ExceptionManager.WindowsIdentity: NT AUTHORITY\SYSTEM
Renewal charges Statement Id : 37171
Unknown Database Connector Error
Error in File C:\WINNT\TEMP\{AE9A7C1D-F11A-41CC-B2F7-BC1062DC3A5B}.rpt:
Unknown Database Connector Error
Stack Trace :    at CrystalDecisions.ReportAppServer.ConvertDotNetToErom.ThrowDotNetException(Exception e)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument. (Object
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.SetDataSource(DataSet dataSet)
   at Congestion.Core.PresentationTier.BackOffice.WF_NewReport_P.DownloadPDFStatement(Int64 lngCanId, Int64 lngFasId, String strChargeType)
   at Congestion.Core.PresentationTier.BackOffice.WF_NewReport_P.Page_Load(Object sender, EventArgs e)
Source : CrystalDecisions.ReportAppServer.DataSetConversion

Hi,
Its a best practice to use the code given below in the unload event of the page or the code can also be written in a button press event so that the disposing is ensured manually(If sessions are in use).
boReportDocument.Close();
boReportDocument.Dispose();
GC.Collect();
Note: boReportDocument is the object of ReportDocument.
This code disposes the report object after using it.
Check the issue with [filemon|http://technet.microsoft.com/en-us/sysinternals/bb896642.aspx] utility.
Amit

Crystal Report Viewer changes font

Hello,
I am having an issue with Crystal Report Viewer NOT displaying the correct fonts. Below are the steps to recreate the issue
1) Created a Blank Crystal Report using Crystal Report 2008.
2) Added a few fields in them and selected the following font for all the fields :Courier 10 cpi
3) Saved the report with data.
4) Viewed the report using Crystal Report Viewer 2008.
5) The fields displayed in this Report Viewer is NOT Courier 10 cpi.
Please tell if there is a fix for this problem. Please Note that using a different font is NOT an option since I will be printing the report to a Dot Matrix printer. Using a different font will slow down the printing speed.
Thanks
Krishnan

Hi Carl,
There is a font named Courier 10,12,15(VGA res) installed on the machine.
Also the Courier 10 cpi is selected on all fields on the report. But when I view the report from CR viewer, it changes to a different font.
Also the report does not print properly to the dot matrix printer. The speed of the report is very slow and the page alignment is off. The first 2 lines of the 2nd page are printed at the end of the first page. The first 4 lines of the 3rd page prints at the end of the 3rd page and it keeps getting worse by each page.
Krishnan

How can I get the View Tab name on the Crystal Report Viewer at runtime?

When a report is displayed in the Windows Forms Crystal Report Viewer and the user drills into the report, the drill down view is displayed in a seperate view and is identified via a View tab at the top of the report. I can determine the index of the view tab that is currently selected, but I need to access the text that is on the View tab. The only properties that I've found that pertain to the "view" on the Crystal Report viewer are the ActiveViewIndex and the ViewCount. Unfortunately, neither of these items help me because they are not specific to a certain section of the report. Has anyone had any luck accessing the View Tab properties ? Thanks.

The tabs at the top of the page are nested within some of the viewers controls. Through trial and error you just have to find the right one. In this case the main part of the report is in the first control. This happens to be a TabControl. From there you can loop through the TabPages on the TabControl to grab the names of the tabs.
Here is a quick example of what I did to get the tab text. All this code was in a button click event.
Control oControl = crystalReportViewer1.Controls[0];
TabControl oTabControl = (TabControl)oControl.Controls[0];
foreach (TabPage oTabPage in oTabControl.TabPages)
MessageBox.Show(oTabPage.Text);

How to set printersettings for the crystal report viewer in SAP BI dynamically

Hello
I have set the URL method for my crystal report and with parameter passing as shown below, it was displaying the crystal report viewer by connecting to the SAP BI 4.0 server with this method.
http://cr:port/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp?sDocName=CRLabelParam&sType=rpt&lsSnPrinted=0&lsSsTestProjectNr=1
This URL will be called from Web application by different users, i would like to set the printer settings differently for different users for this crystal report viewer how shall i need to set the printer options?
shall i need to set the printer settings programatically for each user. Please advise me how do i need to proceed.
Thanks & Regards,
Rajeswari.

There are no BI / CR APIs that would do this for you. The way I see it, you'll have to have your own print button and populate it with the correct printer information for each user as they request the report. Of course, alternatively, use the viewer printer button and get the users to choose the correct printer.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter

Crystal Reports Viewer - pdf, prompts, icons problem

Hi all,
I am a new in BO.
I have some answer about Crystal Reports Viewer (not about setup.exe but about CRV application that I uploaded on Tomcat)
1) The old version (11.5) works good, only Export to PDF functionality is wrong. There are in the pdf file wrong display of specific czech characters (charset)
2) A new version, Crystal Reports Viewer 2008, show the same pdf mistake. I have J2SE Runtime Environment 5.0 Update 4 and Apache Tomcat 5.5.9.
I upload application on Tomcat, configuration (web.xml, crconfig.xml and context.xml) is the same with version 11.5.
Crystal Reports Viewer 2008 displayed reports, but the problem with PDF is present. The second problem is the look of CRV. First one, the icons (for export, print...all icons) are not displayd. I can copy old jar files into java (in application folder C:\WebReports\WEB-INF\lib), but then CRV looks like old version.
And CRV 2008 doesn't display listbox in dynamic prompt on crystal report. What shall I set to displaying prompts in CRV 2008 (on CRV or on report in Crystal 2008)?
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Veronika

Hi,
To confirm, are you talking about "Crystal Reports Viewer 2008" http://www.sap.com/solutions/sapbusinessobjects/sme/reporting/viewer/index.epx
I suggest sending in the report, in the viewer, select "Help" - "General Feedback" and then pick the option to attach the report. In a couple of months there will be a refresh version of this view which will have Czech language support so it would be good if we could test out your PDF issue.
As for showing parameters in the prompt panel in Crystal Reports Viewer 2008, since the viewer cannot refresh the data, make sure the parameter does not used in the record selection formula but only in the saved data selection formula.

How to change default Export Format Type in Crystal Report Viewer

We are coding in VB.NET 2005 using the CR2008 SP1 .NET objects.
The Crystal Report Viewer, when displayed, defaults the export type as .rpt (Crystal Reports).
We distribute our .NET application to our customers. 99% of the time, this .rpt format is useless to our customers as they do not have crystal reports developer. They usually export to a .pdf or .xls format. Is there a way to default this export option to something other than .rpt?
Thank you.

Yes, that's as much as I figured.
With the Crystal for .NET methods, the CrystalDecisions.CrystalReports.Engine's reportdocument object has an ExportToDisk method. We wanted to use this (as we used something similar with the RDC) to prompt the user to export. However, the reportdocument's exporttodisk method does not have an argument that allows for Prompting the user (true/false) like the RDC's export did. You have to actually know ahead of time the type of export the user wants as well as the filename. Well, we do not, and therefore, want the user to be able to select the type of export they want as well as enter their own filename. We want the Crystal methods to prompt for this. Since we are unable to, we've had to resort to declaring a reportviewer object and setting the viewer's reportsource = to the reportdocument. We then use the ExportReport() method which defaults to .rpt (which none of our end users have Crystal Developer). This is why we want to know if there is a way to reset the default export method to something more common (such as .pdf or .xls). Is there a way to change the reportdocument's file type in order to default the export type? Just trying to come up with some sort of workaround...
Thanks

Crystal report viewer 13 are displaying blank page after deploying in web server

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