Crystal Reports Viewer - pdf, prompts, icons problem

Hi all,
I am a new in BO.
I have some answer about Crystal Reports Viewer (not about setup.exe but about CRV application that I uploaded on Tomcat)
1) The old version (11.5) works good, only Export to PDF functionality is wrong. There are in the pdf file wrong display of specific czech characters (charset)
2) A new version, Crystal Reports Viewer 2008, show the same pdf mistake. I have J2SE Runtime Environment 5.0 Update 4 and Apache Tomcat 5.5.9.
I upload application on Tomcat, configuration (web.xml, crconfig.xml and context.xml) is the same with version 11.5.
Crystal Reports Viewer 2008 displayed reports, but the problem with PDF is present. The second problem is the look of CRV. First one, the icons (for export, print...all icons) are not displayd. I can copy old jar files into java (in application folder C:\WebReports\WEB-INF\lib), but then CRV looks like old version.
And CRV 2008 doesn't display listbox in dynamic prompt on crystal report. What shall I set to displaying prompts in CRV 2008 (on CRV or on report in Crystal 2008)?
Have you some idea? What and how can I set and configure application and where?
Veronika

Hi,
To confirm, are you talking about "Crystal Reports Viewer 2008" http://www.sap.com/solutions/sapbusinessobjects/sme/reporting/viewer/index.epx
I suggest sending in the report, in the viewer, select "Help" - "General Feedback" and then pick the option to attach the report. In a couple of months there will be a refresh version of this view which will have Czech language support so it would be good if we could test out your PDF issue.
As for showing parameters in the prompt panel in Crystal Reports Viewer 2008, since the viewer cannot refresh the data, make sure the parameter does not used in the record selection formula but only in the saved data selection formula.

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Thread moved to the .NET - SAP Crystal Reports forum.
A few details missing:
1) Version of CR?
2) CR updates applied?
3) Version of .NET?
4) OS?
5) What browser and version?
6) is the issue present on dev / deployed computer / both?
Oh, BTW.; if this is urgent, consider creating a phone case here:
http://store.businessobjects.com/store/bobjamer/en_US/pd/productID.98078100?resid=S6I@hgoHAkEAAGsiyVkAAAAR&rests=1282226845369
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]
Edited by: Ludek Uher on Feb 3, 2012 10:26 AM

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Hi,
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Pretty much.
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Crystal Report Viewer and border problems

Post Author: catalinandrei00
CA Forum: Deployment
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The w3SVC1 log shows the following:
2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /PCS2/WebResource.axd d=fkLVkQwks9cycSbn9MoaTw2&t=633187128429062500 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 200 0 0
2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/prevd.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/firstd.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/next.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/grouptree.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/upd.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/last.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/search.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/bologo.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
2008-08
Can anyone help my find my icons?

>
Clif McNeely wrote:
>
> The w3SVC1 log shows the following:
> 2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /PCS2/WebResource.axd d=fkLVkQwks9cycSbn9MoaTw2&t=633187128429062500 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 200 0 0
> 2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/prevd.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
> 2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/firstd.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
> 2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/next.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
> 2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/grouptree.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
> 2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/upd.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
> 2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/last.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
> 2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/search.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
> 2008-08-07 18:35:59 W3SVC1 137.25.173.215 GET /aspnet_client/System_Web/2_0_50727/crystalreportviewers115/images/toolbar/bologo.gif - 80 - 137.25.173.215 Mozilla/4.0(compatible;MSIE6.0;WindowsNT5.2;SV1;.NETCLR1.1.4322;.NETCLR2.0.50727;InfoPath.2) 401 2 2148074254
> 2008-08
>
> Can anyone help my find my icons?
Your IIS logs show that the web server can't find the toolbar gif files. The first thing I'd do here is browse to this location using your IIS Manager. Find the next.gif file and right click it and select Browse. This will take your application out of the picture and will tell you if you can see this gif file on its own as processed by IIS.
If that doesn't work you likely have a permissions issue. Look at the security on the toolbar directory and see if the ASPNET or Network Service account have rights to read that directory. Also make sure the group IIS_WPG has access here too. You might even want to run the IIS Managers permissions wizard to clean up file permissions here.
Another thing you could try is creating a Virtual Directory that points to the original aspnet_client directory under C:\inetpub\wwwroot.
Hopefully that helps. Good luck!

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Now, i would like to open a PDF Document directly, without the Crystal Report Viewer. How can i configuration that?
Thanks for help.

You could always schedule the report to PDF format, then when you clicked to view the Latest Instance, it would come up in PDF format.

Problem showing the crystal report viewer in form after added the component on it

Greetings
I have a problem running a program. I created a form which I added the component Crystal Report Viewer perfecty but during program execution when I call that form my VS 2012 Ultimate show the following error:
Translated:
Failed to create the form. See Exception.InnerException for details. Error: An exception occurred in the type initializer for 'CrystalDecisions.Shared.SharedUtils'.
Note: If I remove the component from the form. the applications runs fine when calling the form without the component CrystalReportViewer
It is something related to my VS? o just that the actual version 13.0.9 is not yet compatible?

Report.Show?
How about you try:
CrystalReportViewer1.ReportSource = <path to your report>
Or:
Dim crReportDocument As New CrystalDecisions.CrystalReports.Engine.ReportDocument
crReportDocument.Load(<path to your report>)
CrystalReportViewer1.ReportSource = crReportDocument
Or, if the report is added to the project:
crReportDocument = New test
CrystalReportViewer1.ReportSource = crReportDocument
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Message was edited by: Ludek Uher

Problem with vertical text in crystal report viewer

Hi,
I am displaying vertical text in crystal report designer and deploying the report in crystal reports server 2008. The deployed report is being displayed using JAVA in crystal report viewer control.
Problem: Vertical text header is getting collapsed wth other vertical headers.
Please help on this.
Thanks,

Hi Vijay,
I found out another method of retaining all the chart formatting that is done in the preview pane.
Once you have done all the changes then you will find interestingly there is a chart menu option that appears in the tool bar. Once you click on it there is an option "Apply Changes to All Charts".
Select that option, close your preview. Open it once again and you will find that all the settings are still there and the Web Viewer is able to display them properly.
I think that I resolved this.
Regards,
Gourav

Page Not Found Error when clicking on Crystal Report Viewer print icon

Hi,
    I am working with ASP.NET 2.0 and crystla reportXI release2.
    I am getting "Page Can not be Found " error when clicking on Crystal Report Viewer print icon.
    Could you please tell me how to get rid of this error?
Regards,
Smitha

This sounds like a postback issue. Does your application handle postback by putting the report in session?
There is a [sample|http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/en/CrystalReports_dotNET_SDK/crsdk_samples_aspx/data/crsdk_net_tutorials_115_en.zip] to look at on our website. It was created with Crystal Reports XI R2 and Visual Studio .NET but the code will be the same.
A short pseudocode would be something like this:
Dim rptDocument As ReportDocument
If Not Me.IsPostBack or Session("Report") = Nothing Then
rptDocument = New ReportDocument
rptDocument.Load(sGlobalPath & "\myreport.rpt";)
Ludek

Problem with Crystal Report Viewer and Dual Monitors

Post Author: jtgoff
CA Forum: .NET
Hey Guys,
I'm running into another problem with the Crystal Report Viewer. Here's a little info before I get started, I'm developing a Windows App using WinForms in VS2005 and Crystal 11 Release 2. I'm referencing all the latest Crystal dlls from Service Pack 2 of Crystal 11 Release 2. The problem occurs when I drag my Windows Form that contains a Crystal Report Viewer onto my second monitor and try to scroll or resize it, when I try this the Report Document within the Viewer becomes glitchy, blocky, and un-readable. I drag it back onto my main monitor and perform the same actions and the Report appears perfectly fine. I notice this occurs after a number of Report Previews through my App. Initially when I start my App, I can drag the reports onto my second monitor and resize it and scroll through it no problem. However, after a number of Previews, I notice the problem occurs on my second monitor. This is a very strange bug that doesn't produce an error and appears to happen randomly. I was wondering if anyone has come across this problem, if so... Is there a solution for this?
Thanks in advance!

You can update the parameters using Crystal Viewer 2008. I had the same problem with the "CHANGE" button being grayed out.
Go to your Report -> Select Expert -> and now you have three choices: Record, Group, Saved Data. Put your select statement using your parameters in the Saved Data only (remove it from Record if already there).
It works awesome and even works on dynamic parameters!

Crystal Reports Viewer - pdf, prompts, icons problem

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