Crystal Reports 2008 export to PDF does not render Japanese fonts

Hello,
I have searched the forums for this issue, and there does not seem to be a clear resolution to this problem. We are using CR2008 to create RPT files that are bundled with our custom .NET 2005 application, which then generates reports in PDF format by running the RPT files against an access mdb database using the CR2008 runtime (our application is deployed on a different machine than the one that is used to create the RPT files). The issue we are having occurs when data in the access mdb file contains Strings with Japanese characters. The system that our application is running on does contain the eastern asian language fonts so if a user opens the mdb file using access, they can see the Unicode strings in the database rendered properly (rather than the usual boxes and garbage). However, once our application generates the report filling in the rpt file with data from the mdb and exporting the report to pdf format, the entries that should contain Japanese font data, which leads me to believe the problem is in the export pdf function of the crystal reports 2008 runtime. Is there anyway we can configure the runtime to properly embed the fonts in the PDF so that the users can view the Japanese content from the database. Our users end up viewing reports on both OSX and Windows using Adobe Acrobat Reader.
Thank you very much in advance

Thanks for the quick reply!
1) Exact version of Crystal Reports. (Open Crystal Developer. Go to Help> About Crystal Reports).
12.0.0.683
Type: Full
2) What happens if you export the report to PDF format from the standalone Crystal Reports Designer?
Same result. The entry shows up as giberish in the report designer preview...however, by doing this I stumbled upon something. See below
3) Are you able to export the report to other formats without any issue?
See Note below
NOTE:
In another part of the report, I just put the fields in question directly in the report (that is, not embedded in a text object). That part of the report when run produces the correct non-gibberish, properly rendered Japanese result (in the CR designer preview). The same field, however, when embedded in a text object, results in the gibberish being shown in the designer preview as well.
Now when I export this to PDF, that ends up turning both areas into the incorrect, gibberish result. Both the one that did properly render in the preview (field not embedded in text object) and the one in the text object.
Exporting to any other format (tried xls, rtf and html) results in correct rendering for the field not embedded in the text object and incorrect rendering for the field embedded in a text object.
Hope this helps with the problem, and I think it means this thread probably still belongs under this current forum.
Cheers

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I am using CR10 10.0.5.1025 in Windows 7. I tried to export a report to MAPI and got error:
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SOLUTION
Hi, (excuse my bad english)
The client have and use Windows 7 SP1 x64 Ultimate version .
He use Crystal Report XI R2 Sp6
PROBLEM:   He has a MAPI error Error when exporting PDF to MAPI.
                      He Receiving the following error message when trying to export PDF Crystal Report to MAPI.
                      Error 2147500037 returned by function <MAPIResolveName>
                      Email Client: MS Outlook 2007
SOLUTION:   Were I found on the internet.
Auhtor is: Andrew Whittam
Web Link: http://www.2icsoftware.com/Support/Forum/tabid/110/aff/2/aft/1105/afv/topic/Default.aspx
Microsoft decided to no longer support the 'Simple MAPI' email system in Windows 7. Although countless applications use it to manage emails, including 2ic Pallets, a replacement system has not been provided.
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Downgrade the ' C:\Windows\System32\Mapi32.dll ' file to an earlier version, i.e. replace Mapi32.dll with the same file from a Windows Vista or XP computer.
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It is strongly recommended to rename the existing Mapi32.dll file rather than delete it so it can be restored if you find other programs do not work after downgrading. To downgrade, follow the steps below:
Open Windows Explorer, navigate to ' C:\Windows\System32   ' (or ' C:\Windows\SysWOW64 ' for 64 bit operating systems), find Mapi32.dll and rename it to Mapi32.dll.OLD or Mapi32.dll.2ic. If you receive the message "You require permission from TrustedInstaller to make changes to this file." or some other permissions-related error, change the Owner of the file and permissions before trying again, i.e. right-click on Mapi32.dll, select Properties, Security tab, click Advanced, Owner tab, click Edit..., select "Administrators", OK the dialog boxes, again right-click on Mapi32.dll, select Properties, Security tab, click Edit, select "Administrators", allow Full Control and OK the dialog boxes. For more detail, good instructions can be found at http://helpdeskgeek.com/windows-7/w...dinstaller.
Run the 'Email patch' from the Downloads - Utilities page of this website. This patch installs and registers the files below.
C:\Windows\System32\Mapi32.dll
C:\Windows\System32\MSmapi32.ocx
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RESULT:       I fixed the problem customer PC. TEST and Verification are fonctionnal.
Steve
Edited by: sstmartin on Mar 18, 2011 9:11 PM

Crystal Report 2008 export to text problem

Hello,
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Good morning.
We've got something to get straight first
When you say "...from the Report Viewer. The report printed as expected on HP printer...", do you mean the viewer of the .NET app, or the viewer of the CR designer?
And version 12.0.0.683, is very old (well as far as CR is concerned anyhow ). That version is SP 1, we are now on SP 2. So that will be the place to start. Get to SP 2 which can be downloaded from here;
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
Ludek

Crystal Reports 2008 Export formats

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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Webi.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\qaaws.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MetaDataPlugins.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\lovconvertor.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\EnterpriseControls.dll failed to register.
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Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Encyc.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\Encyclopedia.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\MyInfoView.dll failed to register.
Product: Crystal Reports 2008 -- Error 1904. Module C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportConvTool.dll failed to register.

Install .NET Framework 1.1 and 2.0 and then any patches Windows has for them.
Install the C++ runtime distribution from Microsoft, search MS's site for it, they have multiple links for each OS.
Download the latest Microsoft installer, you can go to MS's web site to get it.
Check with your IT department to make sure they have not pushed out a "modified" administrator Profile to your PC. Open up regedit.exe and confirm you can change any key in Current User and Software and anything. Be sure to copy the original so you can right the value back and the usual warnings about modifying the registry.
Download CR 2008 SP1 full build: https://smpdl.sap-ag.de/~sapidp/012002523100006555792009E/cr2008win_sp1.exe ( requires and un-install of existing CR 2008 if any are on your PC )
Before running CR 2008 Install SP 3: https://smpdl.sap-ag.de/~sapidp/012002523100007123572010E/cr2008_sp3.exe
You could also try Disabling DEP, right click on My Computer, Properties, Advanced tab and Data Execution Prevention and make sure it's set to windows Processes only. Requires a re-boot if changed.
Disable any and all anti-virus and local firewalls, copy everything local and disconnect your network cable so you don't get anything nasty and try again.
If none of the above works then try someone elses computer, your system may be beyond repairing and could require an FDISK and starting all over.
Thank you
Don

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My computer is on a local network. When I access my computer as a local user, Firefox does not render any @font-face embedded font correctly for any website.

I have tried completely uninstalling and reinstalling, creating a clean profile, and other things. The CSS is correct because it works for every other supported browser...event this particlar installation when used with a network login. Other computers on our network (but not ALL) seem to have similar problems, but only when someone logs on to the machine locally (not via Windows Active Directory).
The browser attempts to render the embedded font, but it appears jagged, so it's not that the CSS isn't getting seen, the browser just doesn't render it smoothly. Are there any particular settings that I should look at? On every machine I've tested, both the gfx.downloadable_fonts.enabled (true) and gfx.use_text_smoothing_setting (false) configuration settings have been the same.
I realize that there could be some differences regarding network local computer policy for network logins vs. local logins, but I have no idea how that might pertain to Firefox specifically.
Thanks for any help you can provide.

Create a new profile as a test to check if your current profile is causing the problems. <br>
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem <br>
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Getting an error trying to install Crystal Reports 2008 on a 64 bit Windows

reformatted my computer and now I'm trying to install Crystal Reports 2008 on 64 bit windows 7 box. When the "Registering modules" portion of the install comes up, I get a message that a dll has failed to register. I saw something about not having the Microsoft Visual c++ 2005 redistributable pack (x86) installed but that was not it either.
The cd label say Crystal Reports to Crystal Reports 2008 Upgrade, but it does not seem like I have to have the older version of Crystal insatlled.
Any ideas how to fix this ?

Hello together,
i've had the same problem. Tried to install CR SP 2 "cr2008win_sp2.exe" onto an existing CR 2008 SP1 installation, and got the above error. After extracting the cr2008win_sp2.exe to an folder using Winzip (or just start Installation, the source would be extracted to "c:\temp" ), navigate to the subfolder "\package" and execute the CrystalReports.msp (in my case: c:\temp\package\CrystalReports.msp). This start's the Installation of SP 2. If you get an version mismatch, use parameter SKIP_PATCH_VERSION_CHECK=1 by typing command in an dos prompt "c:\temp\package\CrystalReports.msp SKIP_PATCH_VERSION_CHECK=1" but remember, you need to have an SP1 installed (somebody said, SP's are incremental).
Reboot and apply then the CR 2008 SP2 FixPack 7 "cr2008fp27.exe". Use this Link to Download CR and Xcelsius Stuff:
[https://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm]
I would suggest you not to use IE for downloading, use an alternative browser. I got only bad downloads (IE8 on Win7).
This is the way i did and this works pretty good.
Good Luck
Matthias

JRC Deployment Guide for Crystal Reports 2008

I just downloaded a trial version of Crystal Reports 2008 & was testing out the integration of this component into our Java web based application.
I found the "Crystal Reports XI Release 2 - Java Reporting Component Deployment Guide" PDF file, but I was wondering if there was a more recent version of this guide for Crystal Reports 2008. Maybe I'm a bit confused regarding the versions but this guide currently references JARs in a folder under ...\3.5\java\lib. However, when I looked in the same section of Crystal 2008, I noticed it was \4.0\java\lib & the JARs are different.
Is there a new JRC Depolyment Guide for Crystal Reports 2008?...If not, is there any documentation I can use to map between the 3.5 libraries and the 4.0 libraries?
Thanks

Hi,
There is no separate JRC has been launched for the CR 2008.
But SAP has launched the Crystal Reports 4 Eclipse 2.0 in which CR 2008 has been integraqted with backword compatibility.
To know more please check following link:
[Whats new in CR4E 2.0|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/301717ef-3ad3-2b10-5aad-8d9b73a6e365]
Thanks,
Tej

Crystal Reports 2008 export to PDF does not render Japanese fonts

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