Crystal Reports ActiveX Designer Failed to open document

Yesterday I created a report in Visual Studio 2008 with about 20 subreports, each subreport containing a single aggregate query (i.e count or sum). I then saved the report file. Hours later when I attempted to reopen the report in Visual Studio I recived the message box "Crystal Reports ActiveX Designer Failed to open document". The report file was completely unusable - it could not be opened for editting.
Today I repeated the process twice (once ith multiple subreports and once with all aggregate queries combined in a single subreport), only to have the new report files become unusable with the same error message. I am completely shocked at this behaviour from Crystal Reports. I have now spent 10+ hours with no usable report. I realy need a fix for this ASAP!!! Any suggestions would be greatlhy appreciated.

Hi Jeff,
Just wanted to confirm you were on SP1.
I've found that these types of error are usually due to corrupt system files or sometimes even Anti-virus software denying access. If there is no error it's not CR corrupting the file.
Look in your AV logs to see if it's logging anything.
Another possibility is with MS pushing out patches they can also cause problems. I've see them change permissions on our dependencies that can cause problems.
Sorry I can't be specific but without seeing your report or any details you'll have to determine at which step in the report it stops working.
Can you save any reports now?
Steps to debug, create a new report with no subreports and save it. Then re-open, if that works then start adding one subreport and then save/open. It may be something related to either the subreports or the number of subreports.
You could try doing a repair install of VS and SP1.
Was this working at one time or is this something new, do you have other reports that are similar that have problems?
You need to debug the report and find out what is causing it to be corrupted. Try adding the 20th subreport and then delete it also.
Don

Similar Messages

Seagate Crystal Reports ActiveX Designer error '80043ac4'

Website slows down when users are running reports. Users start getting errors when running any crystal report. After sometime main page itself stops loading and only static html is visible. Following is one of the errors users see:
Seagate Crystal Reports ActiveX Designer error '80043ac4'
Invalid directory.
/opera_mort2/report/AlwaysRequiredSteps.asp, line 54
Other errors seen on reporting site at that time are
Active Server pages error 'ASP 0115'
Unexpected error
/opera_mort2/report/rpt_level.asp
A trappable error (C00000005) occurred in an external object. The script cannot continue running.
authentication and network errors.
Rebooting the Web Server temporarily fixes the issue however the error recurs again after a day or two. We are seeing this problem in both our PROD and DR server. There was no change done to either of these boxes recently.
Also at this pint IIS was crashing. Microsoft Support analyzed the crash dumps created from IIS and came up with the following:
"All the memory dumps captured showed the same DLL that was accessing corrupted memory. This same DLL would also be the one that had originally written to those addresses. The DLL was craxdrt.dll from Crystal Reports 8.0 ActiveX Designer, which was version 8.0.1.0 from 1/28/2000. This DLL should be updated to see if this issue has already been fixed. Other options are to recycle IIS more frequently and move to a new version of Crystal Reports."
Here is a detailed analysis from Microsoft Support:
The issue appears to be heap corruption. Normally these are difficult to troubleshoot, however, in this case every memory dump that I looked at had the same component involved.
start end module name
42b30000 4307f000 craxdrt (export symbols) craxdrt.dll
Loaded symbol image file: craxdrt.dll
Image path: C:\Program Files\Seagate Software\Report Designer Component\craxdrt.dll
Image name: craxdrt.dll
Timestamp: Fri Jan 28 15:16:46 2000 (3892235E)
CheckSum: 0055446A
ImageSize: 0054F000
File version: 8.0.0.371
Product version: 8.0.1.0
File flags: 22 (Mask 3F) Pre-release Special
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 1009.04b0
CompanyName: Seagate Software, Inc.
ProductName: Crystal Reports 8.0 ActiveX Designer.
InternalName: CRAXDRT
OriginalFilename: CRAXDRT.DLL
ProductVersion: 8.0.1.0
FileVersion: 8.0.0.371
PrivateBuild: 8.0.0.371
SpecialBuild: 8.0.0.371
FileDescription: Crystal Reports ActiveX Designer Runtime Support
LegalCopyright: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
LegalTrademarks: Copyright (c) 1991-1999 Seagate Software, Inc. All rights reserved.
Comments: Crystal Reports for Visual Basic
This component is from the year 2000 and needs to be updated. I searched our old cases and found several where old version of this component caused the same heap corruption.
Please help as this is a production issue. Please let me know if you need any more information.
thanks and regards
sudatta soman

Something must have changed. Were any patches or auto updates done to the OS?
CR 8.0 has been out of the support cycle for some time now.
As Microsoft suggested please log in and download the patches for CR 8.0 from:
https://www.sdn.sap.com/irj/sdn/businessobjects-support
If that does not resolve the issue the only option will be to schedule sn IIS restart each night.

Crystal Reports ActiveX Designer Design and Runtime Library 11.0

Hi to all,
I want to design the CR at runtime because depending upon the situation the SProcs return 20 or 30 or 40 columns. so am using Crystal Reports ActiveX Designer Design and Runtime Library 11.0 COM component. but i dont know how to write the code for this dll and the same time i want to bind the image also from the SQL database as BLOB. Could any body post sample code.
Tools am using :
Asp.Net 2.0, SQL Server 2005, Crystal Report 11.0

You will likely need them all.
Here's another [link|https://boc.sdn.sap.com/developer/library] to our Diamond support site which has much more info and sample code.
Find this section:
Sample Code
Download sample code projects to run in your BusinessObjects Enterprise XI 3.0 and Crystal Reports 2008 development environments.
Title (click to download) Technology Topic
BusinessObjects Enterprise Java SDK Sample Code Java Enterprise Administration
Report Application Server Java SDK Sample Code Java Crystal Reports
Viewers Java SDK Sample Code Java Crystal Reports
Report Engine Java SDK Sample Code Java Web Intelligence
Web Services Java SDK Sample Code Java Web Services
Data Access Driver Java Sample Code Java Data Access
Crystal Reports .NET SDK Sample Code .NET Crystal Reports
Report Application Server .NET SDK Sample Code .NET Crystal Reports
Web Services .NET SDK Sample Code .NET Web Services
Desktop Intelligence COM SDK Sample Code COM Desktop Intelligence
Thanks again
Don

Crystal Reports ActiveX Designer Design and Runtime Library 11.5

Hai to all,
            I'm new in crystal report 11.5, my task is desig time i just create a blank report during runtime programaticaly create Fieldobject,Blob object and so on, i came to know this is the right (Crystal Reports ActiveX Designer Design and Runtime Library 11.5) dll but, i dont know how to write the code. Experts please post simple code, i tried this site https://boc.sdn.sap.com/codesamples but there is no code related my task, experts please help me.
Softwares am using:
Visual studio 2005, asp.net 2.0, SQL server 2005 and crystal report 11.5
Edited by: winseelan j on Aug 21, 2008 4:03 PM

Hello,
You are using the wrong SDK in this case. You cannot use ADO.NET (crdb_adoplus.dll) with the RDC. It would not recognise it. RDC only supports classic ADO (crdb_oledb.dll). Report Creation APi and the RDC was designed for Visual Basic 6.0.
To do what you are trying to do you would have to use the Report Application Server (RAS) in .NET to create your reports.
I recommend starting by creating a simple application with the report created in the Crystal Report designer using ADO.NET(XML) driver and Visual Studio .NET code to pass the dataset at runtime so you are familiar with the code and properties before trying to create the full report in code with RAS.
You will find more information and samples in the Developer's Library:
http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/devsuite.htm
The samples are at:
http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/en/CrystalReports_dotNET_SDK/sampleList.htm
Look for "VB_Web_Data_DataSets".
If you create a dataset you want in Visual Studio .NET, you can write it to XML or and XML Schema and use that to create the report.
        'From a dataset, create an XML file to use creating a new report
        'using the full path to the .xml file, include the schema
        dataSet.WriteXml("C:\Temp\myReportData.xml", XmlWriteMode.WriteSchema)
        'Or create a schema to use building a report
        dataSet.WriteXmlSchema("C:\Temp\myReportData.xsd")
Once you have the report format the way you want it, you can use the Report Application Server Samples from the Developer's Help to give you direction in building your report at runtime:
http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/en/RAS_SDK/sampleList.htm
Elaine

Error from the seagate Crystal Reports ActiveX Designer

Hi guys,
I get the following message when I running a report application based on Web. The Message is as following:
The Error Message was Error detected by database DLL from Seagate Crystal Reports ActiveX Designer
Internet Explorer has encountered a problem wiht an add-on and needs to close.
the following add-on is running when this problem occured
Add-on Name: CRview.dll
Company Name: Crystal Decision, Inc
Description: Crystal Viewer for ActiveX
I think the crystal is old version , the IE is version 7
Thank you very much
Clara

OK, an upgrade of Oracle causes Crystal Reports to throw "Error detected by database DLL". It may very well be that version 8 report will not be able to run that version of Oracle. E.g.; version 8 of CR will not run Oracle 10 g for sure...
Something to look at; can you run the report in the CR 8 designer when connecting to that updated version of Oracle?
You'll have to locate the platforms.txt file for CR 8 and see what version of Oracle it supported. I do not have a link or even an idea of where that may be as CR 8 has been out of support for soooo long.
Ludek

Crystal Reports ActiveX Design and RT Library

I have developed an application using eDeveloper and the CRACDDRT.DLL using COM Interface.
Hos can I distribute the dll to a customer computer so that when I run my program it will find the registered COM Object

Hello, Motty;
What program and version are you using to create your application?
What version of Crystal Reports Developer are you using?
What references do you have for Crystal Reports in your application? CRAXDRT.dll or CRAXDDRT.dll and the CRViewer.dll?
Does the application run as you expect on your Development system?
Once I am more certain of what you are using, I can direct you to the correct deployent information.
Elaine

HELP!Crystal 10 -- ''Failed to open document. Read past end TSLV record.''

I create new report using Wizard, Add Command (Oracle query).
I see table in my report, I can run ... Then I save my report and close it.
But when I try to open again -- I can't open again and I see error: "Failed to open document. Read past end TSLV record."
Please, help me ! :((((

The following SAP Note may help you!!!!
[https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do]
Regards,
Raghavendra

Crystal 10 -- ''Failed to open document. Read past end TSLV record.''

I create new report using Wizard, Add Command (Oracle query).
I see table in my report, I can run ... Then I save my report and close it.
But when I try to open again -- I can't open again and I see error: "Failed to open document. Read past end TSLV record."
Please, help me ! :((((

duplicate - please do not post multiple times

Access Denied - Failed to Open Document

I've done a few hours of searching for a solution to my problem with no specific answer helping me.
I recently upgraded 63 various reports from Crystal Reports version 8.5 to Crystal Reports 2011 (using a Windows 7 box). I realigned all of the report fields, and ensured all the variables within the report worked as they did before. Basically all 63 worked like old. I deployed these reports to a Windows 2012 R2 server which has Crystal Reports 2011 installed (as well as Crystal Report Runtime for .Net Framework) and 4 out of 63 no longer work. When I try to open them with Crystal Reports 2011 it gives me an error 'Access Denied [line break] Failed to Open Document' In the Event Viewer for Windows it gives me the following details as to what happened.
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             crw32.exe
Application Version:                           14.0.4.738
Application Timestamp:                     4fd6ccca
Fault Module Name:                          crw32.exe
Fault Module Version:                        14.0.4.738
Fault Module Timestamp:                  4fd6ccca
Exception Code:                                  c0000005
Exception Offset:                                000cf0e5
OS Version:                                          6.1.7601.2.1.0.272.7
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
Here are the things I've done to try and troubleshoot/resolve it:
Re-upgrade the original CR 8.5 Report to 2011 and migrate it to server. (Didn't work)
Migrate the original CR 8.5 Report to Windows 2012 Server and try to upgrade it there (Same error on 8.5 report)
Repair/Reinstall Crystal Reports 2011 on Windows 2012 Server via Windows Control Panel->Uninstall Program tool (Didn't Work)
Repair/Reinstall Crystal Reports Runtime for .Net Framework on Windows 2012 Server via Windows Control Panel->Uninstall Program tool (Didn't Work)
Add three System Environment Variables to enable Crystal Reports Error Logging through CRLogger.dll (LOGGING_DIR = C:\CRLOGGING; LOGGING_ENABLED_ASSERT = 1; LOGGING_ENABLED_RUNTIME = 30)
Now..the error logging gives me error numbers, and which line of which .cpp file is encountering a problem, but that really doesn't help me because I don't have access to Crystal Reports Source Code. (Pasted below for those who are really curious).
I've seen Ludek or other SAP staff shut down discussions with some line about 'Report Development is not a ...' but I feel that this isn't related to how the report was developed and instead something in the application not jiving well with something else.
Any help or suggestions would be incredibly well received and appreciated.
Time Stamp
Thread ID
File Name
Line Number
Logged Data
Level
2015-4-24-12-48-43
3820
..\cserrinf.cpp
523
Error 31831 (..\..\src\data\preQEFileIO.cpp, 3578)
1
2015-4-24-12-48-43
3820
..\cserrinf.cpp
523
Error 31831 (..\..\src\data\preQEFileIO.cpp, 3847)
1

Hi Thomas,
Statistically speaking, 4 out of 63 reports isn't bad for a migration. So something in these 4 reports is different from the others. I've had this happen if there are images or an object inserted into the report and the update doesn't know how to handle that object.
The best way to try and find the problem is by process of elimination. Open the reports again in 8.5 and remove a couple of things at a time. Save it then open in 2011 and see if it fails or not. Continue doing that until the report actually opens. The problem could be anything from a formula or printer settings to attachments.
Good luck,
Brian

Crystal Report Activex Viewer Control

 Our users are prompted to download: Crystal Report Activex Viewer Control -- when trying to view reports. Since they do not have Admin rights on their PC, they are unable to install this Activex Control. Is there a setup file available someplace that can deployed to the user's pc that would intsall the activex control?Any help would be appreciated. Thanks,Anupam

http://support.businessobjects.com/communitycs/technicalpapers/cr_troubleshooting_activex_viewer.pdf
says
bq.
Manual installation
To manually install the ActiveX Viewer on the client computer:
1. Copy the ActiveXViewer.cab file from the server to the client computer, and extract its contents to a temporary folder.
2. Move the files Crviewer.dll, Crviewer9.dll, Sviewhlp.dll, and Swebrs.dll to the System32 folder. Keep this folder visible.
3. On the Start menu, click Run. The Run dialog box appears.
4. In the Open box, type âu20ACu0153regsvr32âu20AC and then drag and drop the Crviewer.dll file icon from the System32 folder onto the Run dialog box.
5. Click OK.
6. Repeat steps 3 and 4 for the files Crviewer9.dll, Sviewhlp.dll, and Swebrs.dll.
But I haven't tried it myself yet. I have so much crystal stuff on my PC. I'm going to set up a virtual PC that has never had crystal and see if it works.

HostXYZ.cacheserver - Crystal Reports Cache Server: Failed to start/stop

Hi,
We are unable to open any of the BO Crystal Reports through our 'Clarity PPM Web Application'.When we logged on to the BO CMC portal in the production environment, In the 'Servers' section, we could see the 'HostXYZ.cacheserver in 'Stopped' state.When we are trying to restart that server, it results in an error "HostXYZ.cacheserver - Crystal Reports Cache Server: Failed to start/stop".Could you please help me how to proceed further?Please let me know, if you need any other information.
Thanks,
Sandeep

WHich version of BO do you use? Go into the CMC navigate to Servers and check the Metrics section of your Central management server. There should be a version number like x.y.z.w there. Can you please post it here?
Regards,
Stratos

Flash5.5 "failed to open document" error message

Yesterday I worked on two files both worked fine. I saved my work and a backup. This morning I got the dreadful message "failed to open document" followed by the path to the file. The output panel gave me this message:
The following JavaScript error(s) occurred:
In file "/Users/lucilarios/Library/Application Support/Adobe/Flash CS5.5/en_US/Configuration/Javascript/ObjectFindAndSelect.jsfl":
Cannot find file /Users/lucilarios/Desktop/Trabajo_Macondo3/ProjectAlgebra09/TutorialsAlgebra/Integers/Law sOfAddition/NewProject/AssocLawAdd.fla.
The info on the file size shows 0 bites
Both the file and its backup were corrupted.
Are there compatibility issues betweenAdobe CS5.5 Programs and Mac OX Lion? Lion has crashed my computer several times and other programs like Photoshop and Adobe Bridge have also misbehaved. Has anybody experienced any issues with Lion and Flash?

Hi ,
I'm sorry for the inconvience . We are actively working on with customers in resolving this issue .
Please help us answer the following question below so we can reproduce this issue and provide some solution .
About      the location where .fla file is being saved
To a local drive? (eg. hard drive, SSD drive, USB key,       SD card, opened as email attachment, opened from a zip archive, etc)
…or over a network? (eg. shared Windows folder across       Active Directory network, SMB share between OSX machines, symbolic       link/junction points to path) If so, do they have full file permissions       to write to that folder?
The      .fla file before corruption/crash
Reproducible from a new document?
File history. eg. originally created in CS4, saved in       CS5 and re-saved in CS5.5
3. Where was the backup copy saved ?
4. Did flash crash y'day while you were saving your Fla file ?
Can you please email me your corrupt fla as well as any previous version of a working backup copy if any to [email protected] .
Thanks
Sukhbir
Flash Authoring

"failed to open document" help

I have been working on a flash file for school using CS5.5. Everything was working, and I even downloaded a trial of CS5.5 on my computer to work on the project, but now I am in class and it will not open. It keeps saying "failed to open document." I'm not sure what went wrong, and I need this file by next thursday for my class. I need to know if there is any way to fix this without redoing my entire project from scratch.

thank you! I'll let you know if it worked!
the only problem is that none of my tweens and actions are correct.

Flash CS5 - Failed to Open Document

Hello, I am running Flash CS5. I was saving a document and then the program crashed in the middle of saving. It now says "failed to open document". I am running a Macbook, so I can't try that little WinRAR thing I've been told to do here. Help!
I've been saving to the local hard drive. The file was created and edited exclusivey in CS5 on this machine.
Info:
Machine: 2010 Era Macbook Pro
OS: OSX Lion 10.7.5

if you have a working swf, you can try to decompile it using a swf decompiler.
sothink's is the best, imo.

Cs6 Flash Failed to open document

Help using mac 10.7.4 created document with cs6 flash. Wanted to continue working on it but couldn't re-open. Got message "failed to open document". Can this document be saved?

Pay special attention to this portion (if you can't find a Mac equiv of WinRAR you can rename it to .zip as well if you have a .zip repair utility (StuffIt?)), FLAs are just compressed files:
Recovering the damaged or corrupt files
Change the extension of .fla to .rar.
Open it using the WinRAR application.
Winrar throws a warning stating that you attempted to open damaged archive, you can safely Ignore the warning.
Go to Tools->Repair Archive. This ensures that the archive and hence, the FLA is repaired.
Change the extension to .fla.
If you can't find a repair utility you can PM me a link to download the FLA and I can try to recover it for you via WinRAR.

Crystal Reports ActiveX Designer Failed to open document

Similar Messages

Maybe you are looking for