Crystal Reports error - The Report Application Server failed

Question

Hi,
I am getting the following error on XP Professional system. These reports were built earlier by one of my collegue and am trying to use the app but i stuck up getting the below error. The report gets failed
repPath=Server.MapPath ("./Reports/Umbrellas.rpt");
crReportDocument.Load(repPath); //Fails here
crReportDocument=SetLogonForReport(crReportDocument);
crReportDocument.SetParameterValue ("fromDate",DateTime.Parse (fromdt) );
crReportDocument.SetParameterValue ("toDate", DateTime.Parse (todt) );
I tried in design time attaching to Crystal Reports Viewer object , i get the same error. It looks like something related to Crystal Reports got corrupted in this system.
Please find the stack trace for the error
Stack Trace:
[COMException (0x80004005): The Report Application Server failed]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
[Exception: Load report failed.]
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)
   CrystalDecisions.ReportSource.NonHTTPCachedReportSource.GetReport(RequestContext context, Boolean bAddToCacheWhenCreated)
   CrystalDecisions.ReportSource.LocalReportSourceBase.GetPage(PageRequestContext pageReqContext)
   CrystalDecisions.Web.ReportAgent.  (Boolean  o)
   CrystalDecisions.Web.CrystalReportViewer.OnPreRender(EventArgs e)
   System.Web.UI.Control.PreRenderRecursiveInternal() +62
   System.Web.UI.Control.PreRenderRecursiveInternal() +125
   System.Web.UI.Control.PreRenderRecursiveInternal() +125
   System.Web.UI.Page.ProcessRequestMain() +1488
Environment:
.NET v1.1.4322
Crystal Reports 10.0.0.533
OS: Windows XP Professional - Ver 2002  Severice Pack 2
I tried some of the solutions provided  by searching web,  it does not work. Please help!!!
Appreciate your help on this.
Edited by: KMallik2000 on Jul 15, 2009 4:39 PM

Answer 1

Hi,
I am trying to replicate the same issue on new desktop which has crystal reports 9.1 & 10 installed. I still see crystal reports 9.1 controls when i open VS.net. when i compare both desktop installed softwares, i found that the other desktop has "Crystal Reports 10 .NET runtime installed" which is not there on the new desktop. please advise whether i need to install this software to get ver 10 components installed? Appreciate your help on this. can you also advise the software download location for 10 .net run time installation?
In other words, though crystal reports 10 got installed on this desktop but it is not getting referenced in VS.NET. I am seeing only 9.1 version assemblies are being used. hence my solution is not getting compiled in this desktop. Please advise how to get the version 10 assemblies referenced in the solution
Edited by: KMallik2000 on Jul 20, 2009 4:46 PM