Crystal Reports hanging in Enterprise

Just suddenly we are facing issues with some of the crystal reports . they were working fine in Business objects up to yesterday but today they are hanging , even when we try to open/modify parameter they hang. we are using Crystal report 2008 and BO R3.1.
evnthough some reports hangs the others just run fine.
we noticed that , the reports which are stopped working are the ones that have " Printer Option" unchecked in Crystal Report designer . when we open these reports in designer and check that option on pagesetup and save them back in enterprise they are working.
I have no luck to find the rootcause of this issue. what have changed that caused this issue.
It is happening on both test and production environments. I read somewhere on forum that it might be related to printer driver, but we haven't updated any driver and nothing seems to be changed.
any ideas?

In the page setup put the option Microsoft XPS Document Writer in the Printer option before publishing it to BO Server .

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Crystal Report Hangs

Hi,
Crystal Reports Server 2008 and Crystal Reports Client are installed in two different servers. Both the serveru2019s operating system is windows 2003 SP 2. ASP.Net (c#) is used for launching the reports. When I tried to launch the reports it hangs. After some time I got the following message
COMException (0x80041017): Request timed out because there has been no reply from the server in 600000 ms.
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I tried to increase the request timed out (up to 30 minu2019s) in the registry settings but also this fails. There is no firewall available in both the servers.
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The other way to test this is by running the application on the same machine as the enterprise server and see if it still gives that error. If it does, that means the report is taking that long to run, if it doesn't, then there is some sort of network issue.

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crystal DB call
{CALL Enhanced_Pharos_Report.run_report
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create or replace package UKTV_PHAROS_EXPORT_RPT
-- Author : WARDLJ01
-- Created : 03/04/2006 12:25:03
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AS
TYPE result_set_type IS REF CURSOR;
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Hi yes the package uses fileutil to output a file,
the report user has permission over the file util output directory.
I have previously used this method to generate rpt, and other output files in parelell.
thanks
james

Crystal Reports hanging IIS

Post Author: desiconsultant
CA Forum: .NET
Hi All,
We use crystal reports and looks like every one in a while it hangs IIS 6.0. Running Windows Server 2003. Looking at the WinDbg the following call stands out as the cause of the hang.
crpe32!EnableDialogsHelp
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In the page setup put the option Microsoft XPS Document Writer in the Printer option before publishing it to BO Server .

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Post Author: Dis1931
CA Forum: Data Connectivity and SQL
Occasionally we have an issue where it seems the Crystal Reports Enterprise server causes a lock on one of our databases. Doesn't happen all the time and we have not been able to narrow it down. This prevents all users from connecting to the database and working...this is obviously not good. When we find out we kill the PID in sql that is causing the lock. Then all is fine.
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To whom it may concern,
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As you are using VS .NET I moved your post to the SAP Crystal Reports, version for Visual Studio SCN Space
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- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter
https://twitter.com/SAPCRNetSup

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Hello,
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005b99b4
2
64 CrystalDecisions.ReportAppServer.ClientDoc._ISCDClientDocumentEvents_OnPropertyChangedEventHandler
005b98f8
2
64 CrystalDecisions.ReportAppServer.ClientDoc._ISCDClientDocumentEvents_OnPropertyChangingEventHandler
005b983c
2
64 CrystalDecisions.ReportAppServer.ClientDoc._ISCDClientDocumentEvents_OnSavedEventHandler
005b9780
2
64 CrystalDecisions.ReportAppServer.ClientDoc._ISCDClientDocumentEvents_OnSavingEventHandler
005b96c4
2
64 CrystalDecisions.ReportAppServer.ClientDoc._ISCDClientDocumentEvents_PreSavingEventHandler
005b9608
2
64 CrystalDecisions.ReportAppServer.ClientDoc._ISCDClientDocumentEvents_OnClosedEventHandler
005b954c
2
64 CrystalDecisions.ReportAppServer.ClientDoc._ISCDClientDocumentEvents_OnClosingEventHandler
005b9490
2
64 CrystalDecisions.ReportAppServer.ClientDoc._ISCDClientDocumentEvents_PreClosingEventHandler
79ad78cc
1
68 System.Diagnostics.Tracing.EventSource+OverideEventProvider
77eb9860
1
68 System.Drawing.BufferedGraphicsContext
5fb97d40
1
68 System.Configuration.AppSettingsSection
04028214
1
68 System.Text.RegularExpressions.Match
79ae71b8
2
72 System.Globalization.CompareInfo
79ae0b30
2
72 System.Threading.ExecutionContext
79ae0014
3
72 System.Guid
79ad7804
1
72 System.Collections.Generic.Dictionary`2+Entry[[System.String, mscorlib],[System.Resources.ResourceLocator, mscorlib]][]
5fb97254
3
72 System.Configuration.ConfigurationElementCollection+Enumerator
5fb9715c
6
72 System.Configuration.ConfigurationValues+ConfigurationElementsCollection
049d8ff4
3
72 System.Windows.Forms.Layout.DefaultLayout+AnchorInfo
049d71dc
6
72 System.Windows.Forms.ControlEventArgs
049d70b4
3
72 System.Windows.Forms.Layout.LayoutUtils+MeasureTextCache
04059b30
1
72 System.Diagnostics.FilterElement
03e04348
3
72 System.Collections.Generic.List`1[[Microsoft.Win32.SystemEvents+SystemEventInvokeInfo, System]]
79ae9250
1
76 System.Runtime.Serialization.Formatters.Binary.WriteObjectInfo
049d7208
1
76 System.Windows.Forms.NativeMethods+STARTUPINFO_I
79ae4468
5
80 System.Text.DecoderReplacementFallback
79ae4418
5
80 System.Text.EncoderReplacementFallback
79ae01b4
5
80 System.DateTime
79ada500
2
80 System.Runtime.Serialization.Formatters.Binary.BinaryFormatter
79ad9728
1
80 System.Resources.ResourceManager
79ad7268
1
80 System.Resources.ResourceReader
79ad5374
2
80 System.IO.BinaryReader
77eb942c
2
80 System.Drawing.SafeNativeMethods+LOGFONT
77eb8c74
2
80 System.Drawing.Icon
0403c604
4
80 System.Text.RegularExpressions.ExclusiveReference
040285b4
4
80 System.Collections.Specialized.HybridDictionary
040284e0
4
80 System.Collections.Specialized.ListDictionary+DictionaryNode
79ae2570
1
84 System.ExecutionEngineException
79ae252c
1
84 System.StackOverflowException
79ae24e8
1
84 System.OutOfMemoryException
79ae2394
1
84 System.Exception
79ad7460
3
84 System.Resources.ResourceFallbackManager+<GetEnumerator>d__0
051abba4
1
84 System.Windows.Forms.SaveFileDialog
049d8aa8
7
84 System.Windows.Forms.UICuesEventArgs
049d611c
3
84 System.Windows.Forms.PropertyStore+PaddingWrapper
049d53c4
3
84 System.Windows.Forms.Padding
04059a1c
1
84 System.Diagnostics.ListenerElement
04026734
2
88 System.Diagnostics.TraceSwitch
049d643c
1
92 System.Collections.Generic.KeyValuePair`2[[System.Drawing.Font, System.Drawing],[System.Windows.Forms.Internal.WindowsFont, System.Windows.Forms]][]
79ae68c8
3
96 System.Reflection.MemberFilter
79ad7f34
3
96 System.Text.UTF8Encoding+UTF8Decoder
7971adc8
4
96 System.Collections.Generic.List`1[[System.Reflection.MethodInfo, mscorlib]]
7971a530
2
96 System.Collections.Generic.Dictionary`2[[System.Type, mscorlib],[System.Byte[], mscorlib]]
7971941c
4
96 System.Collections.Generic.List`1[[System.String, mscorlib]]
5fb97e10
1
96 System.Configuration.KeyValueConfigurationCollection
5fb95c3c
2
96 System.Configuration.ClientConfigPaths
05199e20
6
96 System.Windows.Forms.KeyEventArgs
049d18fc
4
96 System.Windows.Forms.NativeMethods+TRACKMOUSEEVENT
04059794
1
96 System.Diagnostics.SwitchElementsCollection
04059710
1
96 System.Diagnostics.SharedListenerElementsCollection
04059588
1
96 System.Diagnostics.SourceElementsCollection
0403c1dc
4
96 System.Collections.Generic.List`1[[System.Text.RegularExpressions.RegexOptions, System]]
03e0411c
2
96 System.Collections.Generic.Dictionary`2[[System.String, mscorlib],[System.UriParser, System]]
79ae9154
1
100 System.Runtime.Serialization.Formatters.Binary.__BinaryWriter
79ae6af8
5
100 System.Security.PermissionToken
79ad7848
1
100 System.Diagnostics.Tracing.FrameworkEventSource
04029fd0
1
100 System.Diagnostics.FileVersionInfo
049d5984
1
104 System.Windows.Forms.Application+MarshalingControl
79ae90dc
1
108 System.Runtime.Serialization.Formatters.Binary.ObjectWriter
5fb969ac
9
108 System.Configuration.ConfigurationPropertyCollection
79ae26bc
1
112 System.AppDomain
5fb96bb8
4
112 System.Configuration.StreamInfo
0403c55c
4
112 System.Text.RegularExpressions.RegexFCD
04028518
4
112 System.Collections.Specialized.ListDictionary
04025bec
7
112 System.Collections.Specialized.NameObjectCollectionBase+NameObjectEntry
79ae2d3c
3
120 System.Security.Policy.Evidence
797183c0
5
120 System.Collections.Generic.List`1[[System.Type, mscorlib]]
049d7190
6
120 System.Windows.Forms.Control+ControlCollection
04059890
2
120 System.Diagnostics.TraceSection
040593d4
2
120 System.Diagnostics.AssertSection
79aed4a4
4
128 System.Text.UTF8Encoding+UTF8Encoder
79adec44
8
128 System.Runtime.InteropServices.HandleRef
79adb030
8
128 System.Security.Permissions.UIPermission
049d54a4
8
128 System.Windows.Forms.PropertyStore+SizeWrapper
049d4ecc
8
128 System.Windows.Forms.PropertyStore
0403c5cc
8
128 System.Text.RegularExpressions.RegexPrefix
0403c594
8
128 System.Text.RegularExpressions.RegexFC
0402c194
8
128 Microsoft.Win32.SystemEvents+SystemEventInvokeInfo
0402aab4
4
128 Microsoft.Win32.UserPreferenceChangingEventHandler
79ad0adc
3
132 System.Reflection.RtFieldInfo
77eb82ac
3
132 System.Drawing.Font
049d5618
1
132 System.Windows.Forms.Application+ThreadContext
005ba0e4
2
136 CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper
Regards,
Anil

Publishing crystal report in BO Enterprise

Hello,
I have a following problem - do everything as writing in blog but system does not create a folder with BW role's name.
any ideas?
Regards,
Veronika.

Hello,
I've still tried to publish crystal report from BW to Business Object Enetrprise.
I have installed:
1. SAP GUI 7.10
2. Business Objects Enetprise 3.1
3. Crystal reports 2008 on local machine
4. SAP BW server
5. SAP integration kit 3.1 for SAP (on local machine and BW server)
Do I have to install something else?

Crystal Reports Server 8.5/Web Reporting Launch Kit/Crystal Enterprise 8.5

I have an old IIS 5.0 server which is serving up our company's Crystal 8.5 reports. The time has come to decommision that server, so I would like to migrate the IIS configuration to a new server. However, I have been unable to locate the media necessary to install the server side component on the new IIS server. The first question I have is, what is the product name I should be looking for? My research has been inconclusive, identifying Crystal Reports Server 8.5, Web Reporting Launch Kit, and Crystal Reports 8.5 Enterprise Edition as possible product names. My second question is, how can I go about obtaining replacement media for the product? Thanks in advance for your assistance.

Hi Peet,
The software might work on windows 2008 server. However, if there are any error messages or bugs found while using it will not be addressed as the product has not be tested on this platform. (As also the technical support for versions 9.2 and earlier has already ended, so Product Group no longer works on the bugs or supported platform for these products.)
A better idea would be to install the products CR 10 and higher on Operating Systems which have been tested. That ways you can be sure that the the product is supposed to work correctly on a particular setup.
Please do let us know your thoughts about it.
Cheers!

Crystal Reports hanging in Enterprise

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