Crystal Reports Marketing Documents are requesting the DocNum and Type

In 8.81 SP00 PL7, I have created a custom Purchase Order using Crystal Reports Developer (latest version supplied by Download Basket) I have published the Purchase Order using the Report and Layout Manager and the SAP Add-In in CR. However, everytime I go to preview or print a purchase order, I am prompted with a 'parameters screen' to enter the the document type (perhaps wrong terminology) and document number. Once I enter it, I get the report.
I was under the impression that if I enabled the report using the Report and Layout Manager or the SAP Add-in that the parameters would be set for me and automatically recognized. By the way, I am using a stored proc to get the data and I have included these items in the stored proc, as in the default crystal report provided.
Is there something else that I may be missing? Or is this something that I should be submitting as a bug?
Thanks in advance,
Donald

Hi Donald
Have you named the parameters correctly with the SAP specific names including the @ at the end in your stored procedure so that they flow through into the parameter fields in the report itself?. (Eg DocKey@ and ObjectId@)
Also, DocKey@ needs to be used to get the value of DocEntry in the purchase order record rather than DocNum.
Rob

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Crystal report viewer does not observe the PaperSize and PageOrientation setting

Hi:
My application is a 3 tier application, where the WinForm client is connected to the WCF Services hosted in IIS server.
The report is generated on server side using WCF service, and export as.rpt with data, the .rpt file is then sent to the WinForm client, the Crystal Report viewer is used to load the .rpt file for preview and print.
On server side I've Microsoft XPS Document Writer installed and set as default printer. On the client side if the default printer is XPS or Nitro PDF creator, the report can be view and print correctly, report design in landscape will be able to show in the landscape in CR viewer, report design using custom paper size (e.g. Half Letter), CR viewer able to show it in Half Letter.
The problem that I'm facing is when the default printer is set to HP LaserJet P1120 or others (I've tried Epson ESC/P Standard driver), the report is always shown in the portrait, and it will not be able to show in custom paper size either. Here is my code:
     Dim settings As New System.Drawing.Printing.PrinterSettings
     Dim rep as New ReportDocument
     rep.Load(sOutputFileName)     'The report is download from server and save in sOutputFileName
     SetReportPaperSize(rep, sPaperSizeName, False, settings) ' sPaperSizeName store the name of the custom paper used in the report
     CrViewer.ReportSource = rep
   Public Shared Sub SetReportPaperSize(rep As ReportDocument, paperSizeName As String, isHardCopy As Boolean, settings As Printing.PrinterSettings)
      Dim installedPrinters As Printing.PrinterSettings.StringCollection = Printing.PrinterSettings.InstalledPrinters
      Dim printers As New List(Of String)
      Dim sPrinter As String
      If installedPrinters.Count = 0 Then
         Return
      End If
      SetPrinterDefaultPaperSize(rep.PrintOptions, paperSizeName, settings)
      With rep.PrintOptions
         .PrinterName = settings.PrinterName
         .PaperSource = PaperSource.Auto
         If paperSizeName.Trim.Length > 0 Then
            .PaperSize = DirectCast(GetPapersizeId(paperSizeName, settings, rep.PrintOptions.PaperSize), CrystalDecisions.Shared.PaperSize)
         End If
      End With
   End Sub
   Public Shared Sub SetPrinterDefaultPaperSize(printOptions As PrintOptions, paperSizeName As String, settings As Printing.PrinterSettings)
      With settings.DefaultPageSettings
         If paperSizeName.Trim.Length = 0 Then
            . PaperSize = GetPaperSize (printOptions.PaperSize, settings)
         Else
            For Each size As Printing.PaperSize In settings.PaperSizes
               If size.PaperName.EqualsTo(paperSizeName) Then
                  .PaperSize = size
                  Exit For
               End If
            Next
         End If
         .Landscape = printOptions.PaperOrientation = PaperOrientation.Landscape
         .Margins.Top = printOptions.PageMargins.topMargin
         .Margins.Left = printOptions.PageMargins.leftMargin
         .Margins.Bottom = printOptions.PageMargins.bottomMargin
         .Margins.Right = printOptions.PageMargins.rightMargin
      End With
   End Sub
   Public Shared Function GetPaperSize(paperSizeId As Integer, defaultPrinterSettings As Printing.PrinterSettings) As Printing.PaperSize
      Dim settings As Printing.PrinterSettings = defaultPrinterSettings
      Dim result As Printing.PaperSize
      If settings Is Nothing Then
         settings = New Printing.PrinterSettings
      End If
      ' Default paper Size defined in the printer
      result = settings.DefaultPageSettings.PaperSize
      For Each size As Printing.PaperSize In settings.PaperSizes
         If size.RawKind = paperSizeId Then
            result = size
            Exit For
         End If
      Next
      Return result
   End Function
   Public Shared Function GetPapersizeId(paperSizeName As String, defaultPrinterSettings As Printing.PrinterSettings Optional defaultpaperSizeId As CrystalDecisions.Shared.PaperSize = CrystalDecisions.Shared.PaperSize.DefaultPaperSize) As Integer
      Dim settings As Printing.PrinterSettings = defaultPrinterSettings
      Dim result As Integer = defaultpaperSizeId
      If settings Is Nothing Then
         settings = New Printing.PrinterSettings
      End If
      If Not String.IsNullOrEmpty(paperSizeName) Then
         For Each size As Printing.PaperSize In settings.PaperSizes
            ' Height and Width in Printing.PaperSize is measure in hundredths of an inch
            If size.PaperName.EqualsTo(paperSizeName) Then
               result = size.RawKind
               Exit For
            End If
         Next
      End If
      Return result
   End Function
Setting the PrintOptions.PaperSize and PageOrientation seem like no effect on the viewer. My code to load the report to CR viewer is much more complicated than the code I show above, I've a background worker thread to download the report, and when the worker thread finished download the report from the server, it will assign the report to CRViewer. Do the changes in report PrintOption before assign to CRViewe and after assigning to CRViewer make any different?
I'm using VS2010, CR XI R2 (Version 11.5.3700.0). Please Help. Thanks
Regards
JC Voon

Hi JC,
CRXI R2 is a no go with VS 2010, these two are not compatible.
With CR 11.5 use VS 2005.
Or Use VS 2010 and CR for VS 2010 (13.0)
Once you have the supported / compatible conbination of CR and VS, use the In Proc RAS .NET code from below KBA.
http://search.sap.com/notes?id=0001561333&boj=/sap/bc/bsp/spn/scn_bosap/notes.do?access=69765F6D6F64653D3939382669765F7361706E6F7465735F6E756D6265723D30303031353631333333
Also, see the KBAs returned by below search. The top right corner search box on this page is quite helpful.
http://search.sap.com/ui/scn#query=crystal%252C+paper%252C+orientation%252C+.net%252C+sdk&startindex=1&filter=scm_a_site(scm_v_Site11)&filter=scm_a_modDate(*)&timeScope=all
- Bhushan
Senior Engineer
SAP Active Global Support
Follow us on Twitter
Got Enhancement ideas? Try the SAP Idea Place
Getting started and moving ahead with Crystal Reports .NET applications.

Crystal Report XI merge module in the setup and deployment project VS 2005

Hello,
We've purchased and implemented Crystal Reports XI into our software.
We are working on installation of our software. We included CrystalReports11_5_NET_2005.msm into our setup package.
For English it's installs correctly. For any other language (like German) install package itself fails.
For user to see installation screens in German we created installation in German and then created transform for the language.
Install fails with the message "can't find p3smpen.dll in the package...."
This dll is related to the crystal reports. We wander if we need to include language merge modules for CR XI?
thank you

Hi,
What is the dll version of Crystal Reports?
Also give a try installing server install.
Sincerely,
Amit

Crystal Reports 2008; Can't select the certain table. Why?

Please help me everyone!
problem note:
I'm using Crystal Report 2008 to access MS SQL Server 2005 Database.
Everything was good until last month.
But somehow when I select the table "FTABLE11C", Crystal Repors hanging-up and no more Crystal Reports works.
If I copy the FTRAN11C to different name such as "aaa" using following statement and use Crystal Reports then I can select the "aaa" whthout problems.
Select * into aaa from FTRAN11C.
So, I drop the tbale FTRAN11C and copy FTRAN11C from aaa table using following statement,
select * into FTRAN11C from aaa
and select the FTRAN11C again on Crystal Reports 2008, Crystal Reports 2008 hanging-up again.
I'd like to know how to solve this situation.
Thanks.
1. We didn't have any patch on SQL Server.
2. I delete one field on table that named "FTRAN11C".
   That's all.
3. I tried following steps;
   a. Copy the file to another name.
        Select * into aaa from FTRAN11C
   b. Droped the bad table.
        Drop table FTRAN11C
   c. Copy back from saved table.
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4. Open Crystal Reports 2008
   a. Connect to database with OLD DB.
       Crystal Reports shows all the tables within database without any problems.
   b. Select the table aaa.
       No problems. It shows on right side box.
   c. Select the table FTRAN11C that is recently created from saved table.
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        If I click right side x, Crystal Reports 2008 is closed.
5. If I use following command on SQL Server Management Studio Express, all of data shows without any problems.
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Install all patches as you are on the original release:
Be sure you have the keycode, used to install the product, I will not be able to get you a new one if you lose it or don't have it available.
The easiest way to update is to uninstall CR 2008 and then install Service Pack 3 full build:
https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
Then install SP 4:
https://smpdl.sap-ag.de/~sapidp/012002523100008782452011E/cr2008sp4.exe
Then test your reports again.
As for using/upgrading to CR 2011 it's not required and likely won't make any difference but you can upgrade if you want of course.
Don

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We are using Crystal report server XI R2 in Windows 2003 server with Dotnet 3.5 application. Some time when we try to open the report from the website, it never open. We are not getting any response from the web server and rest all pages works in website except Crystal report pages. No error is showing and also nothing wirttten in EventViewer except this. Once we reset IIS it works well. So we are not sure where the problem is and how to fix this permanently.Any help highly appreciate.
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 8/28/2008 3:16:23 PM
Event time (UTC): 8/28/2008 7:16:23 PM
Event ID: cd3091c945134f3d81ffa36c2338832b
Event sequence: 219
Event occurrence: 1
Event detail code: 0
Exception information:
Exception type: ThreadAbortException
Exception message: Thread was being aborted.

Hello Ashok,
Please post this query to the [.NET Development - BusinessObjects Enterprise forum|.NET SDK Application Development;.
That forum is monitored by qualified technicians and you will get a faster response there.
Also, all BOE SDK queries remain in one place and thus can be easily searched in one place.
Thank you,
Falk

Does Crystal Reports need to be on the web server?

Hello,
here's my scenario. someone who left us moved a .Net web application from server 1 to server 2 and didn't leave us notes of what he did. The report came up on server 2 fine but was not getting the right data so we changed the datasource to get the data correctly. Now we deployed the fixed version on server 2 and refreshed the web server. Now we see the correct results BUT the Business Objects icons (e.g. BO image, print icon, forward and back icon) are all "X" meaning that they could not be found.
We took a look at server 1 and it had the full version of Crystal Reports installed on it. On server 2 it looked like the DLLs were dumped into the GAC and that's all.
We're a bit perplexed by why it was working on server 2 with all the Business Objects icons even though Crystal Reports was not installed on it until we restarted the server with the fixed code. We were thinking maybe it's some sort of caching?? I've never seen this before so I'm a bit perplexed.
Any ideas on why this happened?
Thanks for taking a look.

Hello Jeff
Mysterious for sure. When you say;
no virtual directory to crystalreportviewers115 and Crystal reports is not installed on the server (except for seeing only a few CR Dll's)...so how the heck did he get it working
You're essentially saying something like;
The car has no wheels, no engine, yet somehow it managed to get from point A to point B.
Sorry to say, but it ain't happening...
The only way to get a project that includes CR to work is to deploy the CR runtime. Either via MSI file where a simple double click will install the runtime and configure the viewer directory under the default app pool, or via a setup project you build using the CR MSM files. Again the files will be installed and the viewer directory configured under the default app pool. If your app is under a custom app pool, you need to configure the viewer folder under that pool as the install has no idea about non default app pools. See KB [ 1547124|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_bi/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333533343337333133323334%7D.do] for more details re. viewer configuration.
Ludek
Follow us on Twitter http://twitter.com/SAPCRNetSup
Got Enhancement ideas? Try the [SAP Idea Place|https://ideas.sap.com/community/products_and_solutions/crystalreports]

LOV issue for Crystal Report 4.0 ( Enterprise ) using the BICS connection

Hi Expert,
I am working for one our client which is using Crystal Report Enterprise 4.0 SP 2 i am facing the following problem with the LOV .
- I have created the crystal report on top of BEx query using the OLAP connection in CMC .
I have the variable at BEx query level which have list of value around 100 K and user want to search through that LOV in order to make his selection but as soon as i include that variable in my Query and run my CR my report crashes and i cannot run the report .
I gave the user the option of manual input of value to that variable it does not work as it uses the BICS connection and i read somewhere we cannot use the manual input in case of BICS connection for crystal report you have to select the value from the LOV .
My Question is is there any workaround if we can restrict our LOV to some extent and let the user to select and search from that any setting if we have at query designer level to restrict the LOV to burst in the report .
Any input will be appreciated .
Thanks,
Vibhav

Hello,
Please log a case in Service Market Place and a Rep will call you to discuss your question.
Thank you
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Hi,
I am trying design a dashboard based on LiveOffice-crystal report's latest instance for the logged in user. Also there is row level security in the universe on which the crystal reports is created.
In the live office connection i have selected 'latest instance by current user' in the refresh option and published the dashboard to InfoView.
when i open the dashboard in InfoView , i find the row level restrictions being applied for different users. But the data retrived is always on-demand data and not based on the latest instance of the logged in users.
Can anyone throw some light on this issue.
Thanks

Hi,
I am trying design a dashboard based on LiveOffice-crystal report's latest instance for the logged in user. Also there is row level security in the universe on which the crystal reports is created.
In the live office connection i have selected 'latest instance by current user' in the refresh option and published the dashboard to InfoView.
when i open the dashboard in InfoView , i find the row level restrictions being applied for different users. But the data retrived is always on-demand data and not based on the latest instance of the logged in users.
Can anyone throw some light on this issue.
Thanks

How much documents are therein the database maxdb???

Hi,
My boss wants to know how many documents are in the database......how can I know???
Thanks in advance!!
Nerea.

Hello Nerea,
first of all it would be good to know which application you are using.
Are you talking about a content server?
We could tell you how many rows are in which table - but I'm not sure if that corresponds to your documents.
It might be best to check with the application, how and where they store these docments.
Regards,
Melanie

Crystal Reports Server Error - Unable to cast object of type

Hi Everyone,
Not sure if this is the right place to post this question but couldn't find a Crystal Reports Server section.
After doing a windows update on my crystal reports server the following error now occurs when trying to log into .Net InfoView -
An error has occurred: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'BusinessObjects.Enterprise.Desktop.InfoView'.
I found the following article which I followed and re-installed the .net components as well as ensured all services are enabled.
Article: https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_bip/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303335333433323337%7D.do
The error still occurs.
I did some further investigation and found that a similar error occurs in the Admin Console when I try and open the Crystal Report DataSources.
This is the error page that comes up
Server Error in '/businessobjects/Enterprise11/WebTools' Application.
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
+Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information
about the error and where it originated in the code.+
+Exception Details: System.InvalidCastException:
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.+
Source Error:
+The source code that generated this unhandled exception can only be shown when compiled in debug mode.
To enable this, please follow one of the below steps, then request the URL:+
1. Add a "Debug=true" directive at the top of the file that generated the error. Example:
<%@ Page Language="C#" Debug="true" %>
or:
2) Add the following section to the configuration file of your application:
<configuration>
   <system.web>
       <compilation debug="true"/>
   </system.web>
</configuration>
+Note that this second technique will cause all files within a given application to be compiled in debug mode.
The first technique will cause only that particular file to be compiled in debug mode.+
+Important: Running applications in debug mode does incur a memory/performance overhead.
You should make sure that an application has debugging disabled before deploying into production scenario.+
Stack Trace:
InvalidCastException: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Common.datasourceInfoFromReports(ArrayList reports) 226
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Datasources.Main() 1821
   +ASP.websamples_datasources_datasources_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) 531
   +System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) 98
   +System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) 20
   +System.Web.UI.Page.Render(HtmlTextWriter writer) 26
   +System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) 25
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) 121
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer) 22
   +System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 2558
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
Any information on how I can fix this is greatly appreciated.
Regards
Paul
Edited by: Paul Griscti on Sep 3, 2008 2:52 AM

I'd try creating a new Application Pool just for running businessobjects and crystalreportviewers11 and nothing else.
Although the apps are .NET, it uses COM Interop for functionality, so using a common app pool with other versions will collide.
Beyond that - if you have a SAP Business Objects support contract - you might open a new SAP Incident ticket.
Sincerely,
Ted Ueda

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I want to ask if someone has experienced in the UCM Administration Applets, that request the user and password confirmation for each time the applets are executed,
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I've also seen some versions of the Sun client JRE do this by design as a security "feature". If you using IE, make sure your server address is in the "trusted" or "intranet" security zone.

When I open a new document in Pages, the text I type is white on a white background even though the default color is black. Can someone help?

When I open a new document in Pages, the text I type appears white instead of the default black color. I can highlight the text, once I find it, but it will not change to anything other than a light purple.

Those are the symptoms many users ran into with an early update to Snow Leopard that never was fixed in the updates available through Software Update & not having the iWork apps updated. The problem was not whether or not your system is the current version but how it got there. You must use the combo updater, not the one from Software Update unless it specifically states it is the combo. Software Update will only offer the combo if your system is two or more versions behind. Now that you're running Lion, this generally isn't a problem.
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Where you create exchange rate table?

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Adobe Premiere Pro CC and Adobe Encore CC are ignoring the Target and Maximum Bitrates settings in the export window, The files that are exported are much smaller than what the estimated size of the file should be shown in the export window and are highly compressed. What can cause such an issue?
I haven't drastically changed my presets.

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A currently working 'workaround' is to use 1-pass VBR which gives me a crisp, clean 5.5MB file. Would a few others please try to reproduce this so we can get it escalated to bug status? I'll report it if you can confirm it there, this is happening on two computers here.
Thanks,
Sean

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