Cs5 cd won't install

just bought the new imac with Lion and for some reason CS5 won't install? I can't get the disk to show up on desktop? Quark 8 doesn't show up either?
Help!

Choose Preferences from the Finder menu, click on the General tab if needed, and check the box for CDs, DVDs, and iPods.
(64431)

Similar Messages

CS5 updates won't install

Computer crashed, reinstalled windows 7 (64-bit), reinstalled CS5, now can't install updates to CS5. CS5 says,"there was an error downloading this update, please try again later" - well, I tried again later a number of times and it still won't download. Same exact message from CS5... Now what?

update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
cc updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
cc 2104 updates: http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html

Help! Premiere only program from Master Collection CS5 that won't install

Hello,
I have a MacBook Pro running OSX 10.5. I have installed the Adobe Master Collection CS5 and everything works fine except Premiere Pro CS5. It won't show up in my applications and appears to not show up regardless of what I do. I've uninstalled and reinstalled several times, used the Adobe Creative Suite Cleaner Tool, and even downloaded Premiere Pro CS5 on its own and tried installing, all to no avail. It just doesn't show up, and when I did the standalone Premiere Pro it installed Encore and Bridge but not the main program. Has anyone else had this problem? Any ideas as to how/why this might be happening?
I believe that at one point this computer had Premiere CS4 installed, but it no longer does. I had to replace the hard drive.
Thank you for your time!

>MacBook Pro running OSX 10.5
Disclaimer... I'm on Win7
So, your hardware AND operating system are BOTH 64bit?
If that MacBook is a laptop, does the screen meet the pixel requirement? (from another discussion... 1280x900 display with OpenGL 2.0-compatible graphics card)

CS5 InDesign won't install on MacBook Pro

Hi,
I've attempted 2x now to install InDesign via my CS5 installation discs on my MacBook Pro, and everything except InDesign loads each time. I get this error message:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 0 warning(s)
ERROR: Found payload conflicts and errors:
ERROR: - Adobe Flash Catalyst CS5 depends on Flash Player to be installed.
ERROR: - Adobe Flash CS5 depends on Flash Player to be installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.
It tells me to restart my system and try to install again, which I do, but it still doesn't work. When I load the CS5 installation disc, Adobe automatically recognizes that everything except InDesign has properly loaded, and when I click the install button, it loops me back through the aforementioned circle.
Can anyone help?
Thanks in advance for your time!

Yes, I installed the newest version of Flash Player for Mac OS 10.6 and rebooted, but got the same message.
I also installed Adobe Support Advisor and ran it - Adobe's site says "Adobe Support Advisor looks at your OS system information and reads your most recent CS installation log file when you start the application. To run a customized inspection, deselect Autorun Diagnostics At Launch and set other options in the Preferences panel."
I did the autorun first and got this message: "The module found no issues to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support"
So I ended program to deselect "Autorun Diagnostics," but then I got this message: "Creative Suite Product Install Inspector has identified the issue(s) that needs attention.
An issue report has been generated.
Adobe will use this issue report to help address the issue(s) in the future."
I restarted the ASA and ran according to Adobe's instructions, got the same message, so I packaged the issue and got this message: "Adobe Support Advisor will package up system information and product log files that may be needed by Adobe Support personnel in order to assist you with the issue(s).
This information can only be accessed by Adobe Support personnel when you open a support case with Adobe and if you provide the entire 'key' value you will receive after the upload will complete."
It then gave me a support case number, so I'm about to call Adobe and see if they can help me. :-(

InDesign CS5.5 won't install

I recently purchased a new computer and tried installing my cs5.5 design standard suite. Photoshop and Illustrator installed properly, but InDesign repeatedly fails installation, even after several system restarts.
This is the message i recieved:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 12 warning(s)
WARNING: DW066: OS requirements not met for {0D96CFE6-376D-44B8-808A-16F3BEB73263}
WARNING: DW065: Display requirements not met for {53CF3920-648B-4F99-8D05-6A6C5298F57B}
WARNING: DW066: OS requirements not met for {53CF3920-648B-4F99-8D05-6A6C5298F57B}
WARNING: DW065: Display requirements not met for {857CC5F0-040E-1016-A173-D55ADD80C260}
WARNING: DW066: OS requirements not met for {857CC5F0-040E-1016-A173-D55ADD80C260}
WARNING: DW065: Display requirements not met for {B98CCEE8-0217-1016-B5BF-F06B878DAC9A}
WARNING: DW066: OS requirements not met for {B98CCEE8-0217-1016-B5BF-F06B878DAC9A}
WARNING: DW065: Display requirements not met for {50509A36-0291-1016-9CCF-FC05E9E55550}
WARNING: DW066: OS requirements not met for {50509A36-0291-1016-9CCF-FC05E9E55550}
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Photoshop CS5.1 Core_x64 depends on Required Common Fonts Installation x64 to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
Any suggestions?

you can update cs5: http://www.adobe.com/downloads/updates/
but you can't upgrade to cs5.5.
you can upgrade to cs6 or cc (for money).

CS5 upgrade won't install after extracting

I've purchased the CS5 upgrade from CS2.
Order number:
AD003046884
Order date:
Monday, April 26, 2010
I have a new PC and have redownloaded the CS5 product upgrade. After it extracts, it stops and does not perform an install.
Why is this happening and how can I install CS5?
Mark.

Once you extract the content, go into the extracted folder and locate the setup.exe file , double click on it to start the installation.

After clean install of photoshop CS5, updates won't install due to corrupted download, Is there a server problem on Adobe's end?

Anyone else experiencing this issue?

Please provide us with the following logs:
You can find them at:
Installer logs
For Mac:
Library\Logs\Adobe\Installer
For Win:
Program Files(x86)\Common Files\Adobe\Installers
AAM logs
For Mac:
/Volumes/%Volume Name%/Users/%Username%/Library/Application Support/Adobe/AAMUpdater/1.0
For Win:
C:\Users\<username>\AppData\Local\Adobe\AAMUpdater
You can zip all the files together and send us through mail. This would help us in finding the root cause.
Appreciate your help. Apologize for the inconvenience.
Regards,
Ashutosh
[email protected]

Upgraded to Yosemite and now my CS5.1 won't start. Error install Java SE 6 runtime. How do I fix it?

upgraded to Yosemite and now my CS5.1 won't start. Error install Java SE 6 runtime. How do I fix it?

Install the version of Java they want from here: Java for OS X 2014-001
See if CS 5.1 launches.
If not reinstall CS5.1 and any updates.
Gene

CS5.5 Indesign upgrade won't install "update is not applicable" error

Upgraded to Yosemite, reinstalled legit CS5 InDesign successfully, need to download the upgrade to 5.5 for essential "shared content" plug in... the update won't install "update is not applicable" error w no serial code request, just doesn't install. Indesign 5.0 was working fine, i just need a couple extensions

you can update cs5: http://www.adobe.com/downloads/updates/
but you can't upgrade to cs5.5.
you can upgrade to cs6 or cc (for money).

I've just reformatted my pc, reinstalled master collection cs5, and now it won't install the updates it downloaded, do we have any fix for this?

I've just reformatted my pc, reinstalled master collection cs5, and now it won't install the updates it downloaded, do we have any fix for this?

you can update manually, http://www.adobe.com/downloads/updates/

I formatted the harddrive and reinstalled CS5 Design Premium, but Dreamweaver won´t install again.

I formatted the harddrive of my Macmini from 2010 2.4 Ghz Intel Core 2 Duo, 8 GB 1067 MHz DDR3, Mac OSX 10.6.3 or 10.6.4 (snow leopard) and reinstalled Adobe CS5 Design Premium student edition, but Dreamweaver won´t install again. I downloaded a new CS5 from Adobe yesterday, but it doesn´t help. What´s wrong?

You would have to provide the install logs to figure that out:
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Otherwise you should run the cleaner tool and try again:
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

Indesign CS5 won't install

Background:
I had been using InDesign CS5 for a couple years on my Win7 Ultimate x64 machine.   A year and a half ago, I reloaded the OS and didn't reinstall InDesign as I didn't need it then. It's used for a once-yearly project near year-end. My InDesign CS5 is the Pagemaker upgrade, - the install is from the download file gotten via the download manager when licensed from Adobe in 2010. I think it had updated to CS5.5 during that period but I don't have any files to install CS5.5,
Problem:
Tried to re-install it now, and the installer fails. It accepts the serial number but does not complete: ***I've attached the complete list of error messages at the end of this post. I've tried the install multiple times - initially with all the InDesign bells and whistles, then reboot and retried, and then again after rebooting a second time with none of the InDesign extensions chosen (thinking maybe one of those might be the cause) but no changes in symptoms.
Discussion:
I am thinking it is either something fundamental with InDesign CS5 conflicting with some Win7 update since the time when InDesign CS5 worked, or an interaction with the other Adobe products.
Other Adobe products on the machine:
Added after the time InDesign had worked
      Lightroom 3.6, Lightroom 5.7, and Adobe DNG converter.
Had been on, back when it all worked fine:
Photoshop CS5, Dreamweaver CS3, Acrobat 8 Standard and Adobe Reader XI. Helper apps are: Bridge CS3 and CS5, Extension Manager CS3 and CS5, Extendscript Toolkit 2 and CS5 and Device Central CS3 and CS5.
Any help and suggestions would be most appreciated. Thanks in advance for your help.
**** Complete list of installer error messages follows, (with duplicates of "WARNING: Payload cannot be installed due to dependent operation failure" removed. Where you see one, there had been between 3 and 20 in a row):
==================================================================
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 48 error(s), 64 warning(s)
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: OS requirements not met for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}
WARNING: OS requirements not met for {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
WARNING: OS requirements not met for {F9766AC1-1461-1033-B862-DF8FE1C033BE}
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6} Adobe Extension Manager CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Warning: {E995AC53-954A-48D2-A861-613B8D42A9BE} Adobe ExtendScript Toolkit CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Warning: {0D067D13-C3D7-4EA6-B346-740CD91FD547} Adobe Bridge CS5 will not be repaired, due to updated patch of STI and one of the top level payload is being installed.
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: MsiConfigureProductEx failed with error: 1612
ERROR: The following payload errors were found during install:
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Adobe Toolhints CS5: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Adobe Buzzword CS5: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Adobe SING CS5: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Adobe InDesign CS5 Icon Handler x64: Install failed
ERROR: - Adobe BrowserLab CS Live: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - CSXS Story Extension: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_US: Install failed
ERROR: - Adobe InDesign CS5 Common Base Files: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files2: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe InDesign CS5 Icon Handler: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
ERROR: - Adobe InDesign CS5 Application Feature Set Files: Install failed

Sorry I didn't get back with you. Thanks for your help. I tried using compatibility mode - no change. Needed to then go through your CCleaner process. Uninstalled everything, did the CCleaner and then reinstalled in release order (most recent versions last).   At that point, all the programs worked fine but would not update. To get update working again, needed to find the link to the current standalone Application Manager exe file. Ran that and now all is right as rain.
Thanks again.

InDesign CS5 won't install Mac OSX Mavericks

I am currently trying to re-install InDesign CS5 (part of CS5 Design Standard) on an iMac at work because of a problem it was having. I now can't get it to install at all on the mac. I have tried from both the original DVD and from the download from the adobe website.
I have updated the Java but no success with that.
I have uninstalled the whole suite and re-installed but Indesign is the only application that fails.
This is the error I am getting:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 9 fatal error(s), 24 error(s), 27 warning(s)
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: uninstall database does not support relocation
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - SiteCatalyst NetAverages: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - Adobe AIR: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_GB: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Media Encoder CS5: Install failed
ERROR: - Adobe SING CS5: Install failed
ERROR: - Adobe BrowserLab CS Live: Install failed
ERROR: - CSXS Story Extension: Install failed
ERROR: - Adobe InDesign CS5 Common Language Files_AdobeInDesign7CommonLang-en_US: Install failed
ERROR: - Adobe InDesign CS5 Application Language Files_AdobeInDesign7AppLang-en_GB: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Adobe Toolhints CS5: Install failed
ERROR: - Adobe InDesign CS5 Application Base Files: Failed due to Language Pack installation failure
ERROR: - PDF Settings CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - Adobe InDesign CS5 Common Base Files: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Adobe Buzzword CS5: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
FATAL ERROR: sqlite prepare: 'SELECT name FROM sqlite_master WHERE type='table'' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='INSTALLDIR'' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'SELECT name FROM sqlite_master WHERE type='table'' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'CREATE TABLE map_command ( sequenceNum INTEGER NOT NULL, installSeq INTEGER NOT NULL, commandID TEXT NOT NULL, PRIMARY KEY (sequenceNum) );' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'SELECT * FROM ExecuteSeq' (26) file is encrypted or is not a database
FATAL ERROR: sqlite prepare: 'SELECT * FROM Condition' (26) file is encrypted or is not a database
FATAL ERROR: 52 sqlite prepare: 'SELECT * FROM map_command WHERE installSeq = 26' (26) file is encrypted or is not a database
FATAL ERROR: 52 sqlite prepare: 'INSERT INTO DeleteFile VALUES(1,'/Library/Application Support/Adobe/Startup Scripts CS5/Adobe InDesign/indesign-7.0/indesign-7.0_zh_TW.dat')' (26) file is encrypted or is not a database
FATAL ERROR: 52 CreateUninstallDataBase failed on command ARKCopyFileCommand
Does anyone have an idea what I can do?

uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you still see exit code 6, Errors "Exit Code: 6," "Exit Code: 7" | CS5, CS5.5

Adobe acrobat 8 won't install with Indesign and Dreamweaver CS4

I have a client who I had to build a new computer for which is Windows XP Pro. On her original machine I had AA8, InDesign CS4, DreamWeaver CS4, Contribute CS5, Adobe Reader 9.3 and Adobe Photoshop 6. I have tried puting AA8 on the new machine that has all of the above on it and I get a response that I have a newer version of AA and it won't install. I don't have any AA on this machine so I'm not sure what to do. She says she can't edit PDFs or combine them and that she can't create a PDF ind Word and Xcel and edit them. Should I tell her to upgrade to AA9 so that it is compatible to the CS4/5 products?
Thanks,
Lgarn

Thank you Bill for replying.
I have been able to install the disc but it tells me that I have to activate it with a time limit of 30 days and counting. Activation fails each time I've tried. As I'm nearing the end of the time limit I decided to contact Adobe for advice. They gave me a download package and new serial number but it's only suitable for OS XP and Windows 2000 so I'm unable to download it. I was told by the advisor if I still had problems to use the forum as a means of support so that's why I'm talking to people here.
I have uninstalled Adobe Acrobate Pro 7, so I might try reinstalling the disc to see if it gives me another 30 days grace, that, at least, would be a way around it.
I'll now follow the link you've given me. Though I do suspect I'm in a bit of a cul de sac.

Downloaded camera Raw 8.7 and photoshop CS5 still won't run it

I'm going to cry if CS5 keeps stuffing me around...Can't update programs for any of the CS5 suite won't explain why, just bought a nikon D750 and had to download camera raw 8.7 and photoshop still won't recognise it, so far I have uninstalled and reinstalled it and it still fails to update. Any solutions out there

Also I should add the updater does not work on CS5, so you must manually download and install them.
Mac Adobe - Creative Suite : For Macintosh
Windows Adobe - Creative Suite : For Windows

Cs5 cd won't install

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