CS5 font kerning error
So I received CS3 files for a document, and since we've upgraded to CS5 i opened it with the newer application. For whatever reason when it's opened in CS5 there is a kerning issue with every 's where it pulls back in to the rest of the word. It looks ok on the customers end and when I open it on CS3 there is no issue at all. Same with CS4, no issue. The font looks fine in Font explorer when I type an 's . The font is Bokka Solid and it was created in 1997. I don't know if the date of it is an issue or what? Why just CS5?
It's set to zero opening in CS5 and CS3. It's not quite a matter of fixing it once it's in CS5. It's more a matter of finding out why opening it in CS5 causes this problem.
Well, the "why" is most likely either "bug in ID" or "bug in font." (or "radical change in text composition engine in ID + font that is malformed or buggy or just really old and not written with the 21st century in mind.")
You could report a bug to Adobe, I suppose, but support for 13-year-old fonts is likely low on Adobe's list. Maybe you could ask the type foundry? I've never asked FSI/FontFont for anything like this, but you could give it a shot.
Alternately, you could Find and Change to Optical kerning, and then try the troubleshooting/appeal to foundry/appeal to Adobe route.
Similar Messages
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I downloaded a trial of photoshop cs5 and when I go to install the trail it first warns me of a "pending restart" which i can ignore and continue or close and do a restart as recommended (which I tried). If I attempt to continue with the installation it tells me it failed. This is the error log below (it's big). Let me know if you want more information. Im running windows 7 32-bit by the way.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 46 error(s), 45 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007054F.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007054F.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86: Install failed
ERROR: DW050: - Microsoft_VC90_CRT_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_GB: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - AdobeJRE: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failedHi Tazayoot94,
From the log I see you are getting "Error 1935".
This is a MSI error.
You can try the solution from the doc : http://kb2.adobe.com/cps/403/kb403969.html
Regards
SameeR -
Photoshop CS5.1 Installation Error
Alright, this is the first time this error has appeared for me. I have used Photoshop since the very early versions, but never had an error like this one.
Basically, I run the setup as usual (yes I've tried to upgrade) and install it. Then after a while I get this error:
There were problems with your installation. Some required components may have failed to install. This could impact functionality of installed applications.
How can I fix this? I need to access Photoshop asap.
Thank you.Thank you for your reply.
I cannot even finish the install at all, meaning that I had to go back to CS5 (which works). It's CS5.1 that doesn't work.
Here's the install log:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 54 error(s), 61 warning(s)
WARNING: DS013: Payload {78A53622-CDBA-49D1-A3D0-D563FB398D0C} AdobeColorCommonSetRGB 3.0.0.0 is already installed and the session payload {45063C56-A2A2-4FD1-A56A-A964723EEE1E} AdobeColorCommonSetRGB 3.1.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} AdobeColorCommonSetCMYK 3.0.0.0 is already installed and the session payload {54D89F03-8EED-4FF9-BCDF-3B2E11D448A6} AdobeColorCommonSetCMYK 3.1.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {925ED7E4-E1B6-4544-8141-1C98A18D2E2E} AdobeOutputModule 3.0.0.0 is already installed and the session payload {AC003BC0-704F-4F02-A72E-AC8B7044DE24} AdobeOutputModule 3.1.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {B6D38690-755E-4F40-A35A-23F8BC2B86AC} Microsoft_VC90_MFCLOC_x86 1.0.0.0 -----------
ERROR: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x8007054F.
ERROR: Install MSI payload failed with error: 1603 - Ett allvarligt fel inträffade under installationen.
MSI Error message: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x8007054F.
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {71BC8278-815D-4F8C-8FA5-C6F782C73892} Adobe CSXS Infrastructure CS5.5 2.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9158FF30-78D7-40EF-B83E-451AC5334640} Adobe Photoshop CS5.1 Driver 12.1.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Adobe Linguistics CS5 x64: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - AdobePDFL x64 CS5: Install failed
ERROR: DW050: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Photoshop Camera Raw (64 bit): Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86_x64: Install failed
ERROR: DW050: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_GB: Install failed
ERROR: DW050: - AdobeCMaps x64 CS5: Install failed
ERROR: DW050: - AdobeTypeSupport x64 CS5: Install failed
ERROR: DW050: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Player for Embedding x64 3.1: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed -
I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one? I try to install but get the error" download error". As far as i know I'm using Adobe Java 7. None of my CS5 suite works anymore............and i really dont want to upgrade to a monthly cloud service fee as i hate this policy with a passion.
This goes for Dreamweaver CC on Mavericks!!!!! THANK YOU!
I couldn't launch Dreamweaver CC. An error told me to install "java se 6 runtime". But when I clicked OK I got another error telling me there is a network problem! I found this forum post on CS6 products, so I tried the download link, installed java 6 and presto, it worked! Thanks! -
"Adobe Illustrator cs5 quit unexpectedly" error message.
After I upgrated my imac from Snow Leopard to Mavericks I can't open Illustrator CS5. (No problem with PS)
Every opening attemp crashes. May this be possible because of third party plug-ins. (eg. Esko Artwork)
Help pls.
Thank you.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
DW CS5.5: Javascript error while executing onLoad in Date_beforeSave.htm Not resolved for me!!!
Hello,
I'm having trouble when moving or renaming files. Linked files are automatically updated, but the following error message appears for each file: "While executing onLoad in Date_beforeSave.htm, a Javascript error occurred".
I tried the solution found in a previous discussion (http://forums.adobe.com/message/757114#757114), that is to say: deleting the .dat file located in the "Applicaion dataAdobe\Dreamweaver CS5.1\Configuration" folder. But it doesn't work.
I also tried by reinstalling the whole CS5.5 pack, but no result.
I also had trouble while installing the CS5.5 Web Premium pack (on Windows XP Pro). Maybe the 2 problems are related?... As the installation was done, an error message appeared saying that some errors occured. Here is part of the error status:
"- 0 fatal error(s), 14 error(s), 11 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Player for Embedding x64 3.1
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly."
Please, can anyone help?OK, I'll try to explain more clearly (excuse me if my English is imperfect, because I'm French).
In fact, I'm facing 2 problems, which could be related or not.
First, when I installed Creative Suite 5.5 some months ago, I received an error at the end of the installation. You can download a copy of the report here: https://www.box.com/s/5m4k6xv68h00cpumwil9
However, I could use the Adobe softwares without observable problem... until those last days...
So, second and really annoying problem that I only detected those last days (maybe I didn't use the implied function before, but I'm not sure). When using DW, if I want to rename or to move some HTML files in a defined website, all the linked files will be automatically updated. As the automatic update is proceeding, I receive, for each updated file, the following error warning: "While executing onLoad in Date_beforeSave.htm, a Javascript error occurred". And I have to click "OK" to each warning in order the processus to go on. The result of the automatic update is uncertain: some files have been properly updated, some other not.
As I already explained in my first post, I tried (unsuccessfully) to resolve by those two means:
deleting ".dat" file in the "config" folder
reinstalling CS5.5 (same error report received as when I first installed).
I hope that I've been more clear that time and that you'll be able to help me! Thanks! -
InDesign CC Font packaging error
Hi Guys,
I am facing InDesign CC Font packaging error. Cany anyone guide me ?Which font(s) are you getting the error for?
If you have tried to package files which use Typekit fonts, you'll find they can't be packaged. You can create PDF, DPS or EPUB projects with Typekit fonts. You can share the project with another Creative Cloud or Typekit member and they can download the fonts (easily in InDesign CC 9.2+). -
Solaris machine rebooted when displaying kern error.
Solaris machine rebooted when displaying kern error.
The following info can be found in system log. What is thje problem?
Thanks!
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 836849 kern.notice]
Jun 14 13:47:44 nsclfmaz1-01 ^Mpanic[cpu21]/thread=2a100a9fcc0:
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 799565 kern.notice] BAD TRAP: type=34 rp=2a100a9f980 addr=300018c200b mmu_fsr=0
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 100000 kern.notice]
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 839527 kern.notice] sched:
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 123557 kern.notice] alignment error:
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 381800 kern.notice] addr=0x300018c200b
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 101969 kern.notice] pid=0, pc=0x1051ec8, sp=0x2a100a9f221, tstate=0x80001604, context=0x0
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 743441 kern.notice] g1-g7: 1051fa4, d3a1da, 300018c2508, 6ad0, 300018c2000, 16, 2a100a9fcc0
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 100000 kern.notice]
Jun 14 13:47:44 nsclfmaz1-01 genunix: [ID 723222 kern.notice] 000002a100a9f6a0 unix:die+9c (34, 2a100a9f980, 300018c200b, 0, 2a100a9f760, c1e00000)
Jun 14 13:47:44 nsclfmaz1-01 genunix: [ID 179002 kern.notice] %l0-3: 00000000c0800000 0000000000000034 0000000000000000 00000300018a0920
Jun 14 13:47:44 nsclfmaz1-01 %l4-7: 0000000000003fff 000002a100a9f6f8 7feffffe00000000 0000000001076000
Jun 14 13:47:44 nsclfmaz1-01 genunix: [ID 723222 kern.notice] 000002a100a9f780 unix:trap+690 (2a100a9f980, 10009, 0, 800009, 0, 2a100a9fcc0)
Jun 14 13:47:44 nsclfmaz1-01 genunix: [ID 179002 kern.notice] %l0-3: 0000000000000000 00000000018364c0 0000000000000034 0000000000000000
Jun 14 13:47:44 nsclfmaz1-01 %l4-7: 0000000000000000 000000000000001f 0000000000000002 0000000000010200
Jun 14 13:47:44 nsclfmaz1-01 genunix: [ID 723222 kern.notice] 000002a100a9f8d0 unix:ktl0+48 (300018c2000, 15, 300018c2000, 22f, 1053b98, 1813400)
Jun 14 13:47:44 nsclfmaz1-01 genunix: [ID 179002 kern.notice] %l0-3: 0000000000000005 0000000000001400 0000000080001604 000000000101aa04
Jun 14 13:47:44 nsclfmaz1-01 %l4-7: 0000060002d86500 0000000000000000 0000000000000002 000002a100a9f980
Jun 14 13:47:44 nsclfmaz1-01 genunix: [ID 723222 kern.notice] 000002a100a9fa20 unix:idle+88 (1813400, 0, 300018c2000, fffffffffffffffd, e, 1812000)
Jun 14 13:47:44 nsclfmaz1-01 genunix: [ID 179002 kern.notice] %l0-3: 0000060002dfadb0 000000000000000b 0000000000000000 ffffffffffffffff
Jun 14 13:47:44 nsclfmaz1-01 %l4-7: 0000060002dfadb0 ffffffffffffffff 0000000001843dd8 0000000001053b98
Jun 14 13:47:44 nsclfmaz1-01 unix: [ID 100000 kern.notice]
Jun 14 13:47:44 nsclfmaz1-01 genunix: [ID 672855 kern.notice] syncing file systems...
Jun 14 13:47:45 nsclfmaz1-01 genunix: [ID 904073 kern.notice] done
Jun 14 13:47:46 nsclfmaz1-01 genunix: [ID 111219 kern.notice] dumping to /dev/md/dsk/d20, offset 860749824, content: kernel
Jun 14 13:50:27 nsclfmaz1-01 genunix: [ID 409368 kern.notice] ^M100% done: 246978 pages dumped, compression ratio 5.07,
Jun 14 13:50:27 nsclfmaz1-01 genunix: [ID 851671 kern.notice] dump succeeded
Jun 14 13:51:19 nsclfmaz1-01 genunix: [ID 540533 kern.notice] ^MSunOS Release 5.10 Version Generic_118833-36 64-bit
Jun 14 13:51:19 nsclfmaz1-01 genunix: [ID 172907 kern.notice] Copyright 1983-2006 Sun Microsystems, Inc. All rights reserved.Hi.
It's strange for me this difference:
Jun 14 13:51:19 nsclfmaz1-01 genunix: [ID 540533 kern.notice] ^MSunOS Release 5.10 Version Generic_118833-36 64-bit
Jun 14 13:51:19 nsclfmaz1-01 genunix: [ID 172907 kern.notice] Copyright 1983-2006 Sun Microsystems, Inc. All rights reserved.
Kernel version: SunOS 5.10 Generic_*147440-12*
It's very many reason that can cause this type of Trap. ( CD-rom version, OBP version, FC-problem - that can be found on support.oracle.com just to click... )
Part of this already fixed via patch.
Core and unix files can help analyse reason of it. Crash Analysis tool - tool that can help.
But even you close one problem, you can steel another. It's reason for install recommended patches.
Analyze system state before this problem - can help test that problem was resolved.
( Hostid; Kernel architecture; Hostname - generaly not provide any usefull information... It's more usefull - what real hardware system (M5000 ; v240 etc ... What changed before, connected hardware etc).
Regards. -
I just upgraded my iMac to Yosemite. Now when in LR5 and try to edit a photo in PS CS5 I get error message 15. It says to uninstall and reinstall PS CS5. Done that and error is still there. I can open PS outside of LR but not inside. Any thoughts?
The first thing I would suggest is for you to go to the folder containing your catalog, using your system browser. There will be a folder that has the extension .lrdata. Delete that folder, and then try to start Lightroom. If that doesn't work, replace your catalog with your most recent backup.
-
CS5 Photoshop install errors on Mac OS X
I have a Mac OS X 10.7.5 and am trying to install Adobe Photoshop from my CS5 Design Premium Disk.
Illustrator and InDesign installed fine, but when it got to Photoshop I got this error.
I restarted the computer and tried again and got the same errors. I have no idea how I can go about fixing this.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 1 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 6 Unable to copy file from "/private/tmp/.tempdirf8Vj6H3C/Assets1/Adobe Extension Manager/Adobe Extension Manager CS5.app/Contents/PkgInfo" to "/Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/PkgInfo" Error 0
ERROR: 6 Command ARKCopyFileCommand failed.
ERROR: 2 Unable to copy file from "/private/tmp/.tempdirxMrMJk4a/Assets1/Application/LegalNotices.pdf" to "/Applications/Adobe Photoshop CS5/LegalNotices.pdf" Error 0
ERROR: 2 Command ARKCopyFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe Extension Manager CS5: Install failedhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
-
Photoshop CS5 trial download error 109?
Photoshop CS5 trial download error 109?
Which operating system are you using? Where are you trying to download the install files too? What have you tried so far to resolve your difficulties?
-
CS5 Service Manager error message?
I keep getting the CS5 service manager error message - ordinal not found. Specifically ' the ordinal 3873 could not be located in the dynamic link library LIBEAY32.dll' Any ideas please on how to fix this?
That's very puzzling, but you seem to have an older version of the Adobe Extension Manager for CS5.x. You are on 5.0.x, R_Kelly mentions 5.2.x, and I'm on 5.5.x
Maybe you need to make sure you are updated to Photoshop 12.1 update first, then make sure you are updated to Adobe Extenson Manager 5.5.0.163.
This is the version of the AEM that I have for Photoshop 12.1 (CS5.1) which resides on my Snow Leopard 10.6.8 boot HD:
And this is the version of the AEM that I have for Photoshop 12.1 (CS6) which resides on my Lion 10.7.5 boot HD:
This is the Photoshop 12.1 (CS5.1) application info: -
Our computers were upgraded from Windows XP to Windows 7. When we try to access CS5 we get an error. We originally had CS3 and upgraded to CS5 now the error message wants us to choose a qualifying product which seems to be CS4 however we went from CS3 to CS5. Can anyone assist
Contact serial number support by web chat.
Mylenium -
Flash Professional CS5 Entry Point Error
Hi, I installed CS5 Web Premium Student & Teacher Edition on my home computer running vista home premium x64bit with well over the minimum system requirements, all the programs run correctly except Flash Professional CS5.
This error appears and the programme does not start up.
“ The procedure entry point ?ik_treeIsActive@CFlashIK@@QAE_NJ@Z could not be located in the dynamic link library FlashIK.dll.”
I have tried uninstall and re-install as well as the Adobe Creative Suite Cleaner Tool . I have installed the same package on my laptop and it works fine but need Flash on my home computer, how can I fix this??Ask on the Flash forum. This is a program specific error.
Mylenium -
Just an hour ago everything was working as usual. Then suddenly, half of my fonts don't show the 'sample' preview in the drop menue, and while scrolling the list, if I scroll over one of the empty fonts, this error pops up:
Selected font failed during last operation. If problem persists, please disable the font.
I'd have to disable practically my entire font folder. What's happening?Moving the discussion to Adobe Type.
Thanks,
Atul Saini
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