CUP 5.3 SP16, detour path for SOD violations doesn't exclude critical risks

Hello,
Has anyone else had this issue:
If you set your configuration to not require mitigation of critical risks, but only SOD risks, the workflow detour path condition 'SOD violations' still triggers to go to the detour path even if the request only has critical risks. This is a bug in the workflow detour logic. First of all, CUP doesn't differentiate between SOD violations vs Critical Risks violations. If we only want the mitigation approver detour to happen for SOD risks, the detour seems to happen even if the request only has critical risks issue which doesn't require mitigation.
Since our Approver determinator for SOX approval is the RAR Mitigation Control approver, the workflow detours to SOD violations path but doesn't find any mitigation approvers on critical risks and so goes to the administrator inbox as a approver not found issue escape route.
If SAP gives the option to not require to mitigate critical risks under config>mitigation>uncheck mark  mitigation of critical risks not required, then the logic for detour also shouldn't happen for critical risks under 'SOD violations' condition. This doesn't make any sense why SAP has both in the same condition when one is clearly not SOD risks. Now our workflows keep failing bc of this bc we have several roles that might have a critical transaction or so, but we can't stop it from detouring even when we do not want them mitigated or approved for SOX stage. But we still need this detour path for additional approval for the actual SOD Risks.
Will greatly appreciate any1's feedback on what they have done to resolve this.
Thanks,
A.

I was actually able to resolve the issue by adding the role approver stage first to the sox approver detour path.. this way..if the manager has roles with sod violations and updates mitigations for it, it goes to the role approver via detour path as well first and then to the sox approver stage b4 auto provisioining. So, that solved our problem. And if the request doesn't have SOD violations then it just goes to the next stage without detour which also has the role approver as the last stage.
Since I couldn't get the sox approver stage to show up after the role approver as originally anticipated since the request already had mitigation assigned at the manager level, we did the above scenario to fix the issue.
Requestor>Manager->Role Approver-->auto provisioning (without SOD violations)
Requestor>Manager> Detour (Role Approver>SOX Approver)->Auto Provisioning (with SOD violations)

Similar Messages

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    We configured a detour path for requests with SOD violations to go to the additional stage of 'SOX Approver' but the first stage (manager) does the risk analysis and Mitigation assignment and then it goes to Role owner approver that approves the roles access. Once the role owner approves the roles , if the request had SOD violations, even if the mitigation was selected and approved by the manager stage, it needs to go to the SOX approver stage to approve the mitigation assignment before the request can be auto provisioned for any requests that had sod violations.
    But it seems to skip the sox approver detour path stage after the role owner approval and go directly to auto provisioing. I thought that any requests that had sod violations inspite of having mitigation assignment in a previous stage can be detoured to the next path for SOX approval and then auto provisioned. Since SAP doesn't give different approval option to approve mitigation vs. approve roles, wherever you make the risk analysis mandatory, that's where the mitigation controls have to be assigned. But we want the option to detour the path to SOX approver to approve those mitigation controls b4 auto provisioning the request.
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    I was actually able to resolve the issue by adding the role approver stage first to the sox approver detour path.. this way..if the manager has roles with sod violations and updates mitigations for it, it goes to the role approver via detour path as well first and then to the sox approver stage b4 auto provisioining. So, that solved our problem. And if the request doesn't have SOD violations then it just goes to the next stage without detour which also has the role approver as the last stage.
    Since I couldn't get the sox approver stage to show up after the role approver as originally anticipated since the request already had mitigation assigned at the manager level, we did the above scenario to fix the issue.
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