Custom taglib problem

Hi I wrote some custom taglibs, but I get the
following error:
org.apache.jasper.JasperException: File "/dodo" not
found
I have the following configuration in my web.xml
<taglib>
<taglib-uri>/dodo</taglib-uri>
<taglib-location>/WEB-INF/jsp/csajsp.tld</taglib-location>
</taglib>
and I call it in my jsp file in the following way:
<%@ taglib uri="/dodo" prefix="c" %>
And still doesn't work
I'm using jdk 1.4.2 and tomcat 4.1.24.
Any clues, thanks.

That is right. The thing is that the custom tag example from tomcat works, and mine doesn't. Someone told me that it could be a jdk 1.4.2 issue, but thanks anyway.

Similar Messages

Runtime exceptions in custom taglib

I am getting errors of the type:
          javax.servlet.ServletException: runtime failure in custom tag
          The problem is the error is happening in a taglib, but Weblogic is hiding the
          original stack trace, and substituting it's own, which is useless in this case. Is
          there any way to get the original stack trace?
          -Jeff


With custom tags, each interface method needs to be entirely in a try..catch
          to support debugging. WL hides the exact exception information. For
          example:
          public int doEndTag() throws JspException
          try
          catch (Throwable e)
          throw e instanceof JspException ? (JspException) e : new
          JspTagException(e.getMessage());
          Cameron Purdy
          [email protected]
          http://www.tangosol.com
          WebLogic Consulting Available
          "Brian Homrich" <[email protected]> wrote in message
          news:[email protected]...
          > I'm getting the same type of error in the situation where an error has
          occured
          > in a page, my client uses "Back" on the browser, then tries another page
          > (which uses a custom taglib).
          >
          > If I stop, then restart WL, all is ok. The page where the runtime
          failure
          > occured is ok now.
          >
          > Have you made any progress getting a stack trace, and have you found
          anything
          > interesting?
          >
          > Does anyone know why a failure on one page would cause the custom tags
          > on another to fail like this? (Both pages use the same tag, but aren't
          calls
          > to a tag done independently?)
          >
          > Brian
          >
          > Jeff Nowakowski wrote:
          >
          > > I am getting errors of the type:
          > >
          > > javax.servlet.ServletException: runtime failure in custom tag
          > >
          > > The problem is the error is happening in a taglib, but Weblogic is
          hiding the
          > > original stack trace, and substituting it's own, which is useless in
          this case. Is
          > > there any way to get the original stack trace?
          > >
          > > -Jeff
          >

Custom taglib with nested tag not working

Hi everybody,
I have a question concerning a custom taglib. I want to create a tag with nested child tags. The parent tag is some kind of iterator, the child elements shall do something with each iterated object. The parent tag extends BodyTagSupport, i have overriden the methods doInitBody and doAfterBody. doInitBody initializes the iterator and puts the first object in the pageContext to be used by the child tag. doAfterBody gets the next iterator object and puts that in the pageContext, if possible. It returns with BodyTag.EVAL_BODY_AGAIN when another object is available, otherwise BodyTag.SKIP_BODY.
The child tag extends SimpleTagSupport and does something with the given object, if it's there.
In the tld-file I have configured both tags with name, class and body-content (tagdependent for the parent, empty for the child).
The parent tag is being executed as I expected. But unfortunately the nested child tag does not get executed. If I define that one outside of its parent, it works fine (without object, of course).
Can somebody tell me what I might have missed? Do I have to do something special with a nested tag inside a custom tag?
Any help is greatly appreciated!
Thanks a lot in advance!
Greetings,
Peter

Hi again,
unfortunately this didn't work.
I prepared a simple example to show what isn't working. Perhaps it's easier then to show what my problem is:
I have the following two tag classes:
public class TestIterator extends BodyTagSupport {
    private Iterator testIteratorChild;
    @Override
    public void doInitBody() throws JspException {
        super.doInitBody();
        System.out.println("TestIterator: doInitBody");
        List list = Arrays.asList(new String[] { "one", "two", "three" });
        testIteratorChild = list.iterator();
    @Override
    public int doAfterBody() throws JspException {
        int result = BodyTag.SKIP_BODY;
        System.out.println("TestIterator: doAfterBody");
        if (testIteratorChild.hasNext()) {
            pageContext.setAttribute("child", testIteratorChild.next());
            result = BodyTag.EVAL_BODY_AGAIN;
        return result;
public class TestIteratorChild extends SimpleTagSupport {
    @Override
    public void doTag() throws JspException, IOException {
        super.doTag();
        System.out.println(getJspContext().getAttribute("child"));
        System.out.println("TestIteratorChild: doTag");
}The Iterator is the parent tag, the Child shall be shown in each iteration. My taglib.tld looks like the following:
<?xml version="1.0" encoding="UTF-8"?>
<taglib
     xsi:schemaLocation="http://java.sun.com/xml/ns/javaee web-jsptaglibrary_2_1.xsd"
     xmlns="http://java.sun.com/xml/ns/javaee"
     xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="2.1">
     <tlib-version>1.0</tlib-version>
     <short-name>cms-taglib</short-name>
     <uri>http://www.pgoetz.de/taglibs/cms</uri>
     <tag>
          <name>test-iterator</name>
          <tag-class>de.pgoetz.cms.taglib.TestIterator</tag-class>
          <body-content>tagdependent</body-content>
     </tag>
     <tag>
          <name>test-iterator-child</name>
          <tag-class>de.pgoetz.cms.taglib.TestIteratorChild</tag-class>
          <body-content>empty</body-content>
     </tag>
</taglib>And the snippet of my jsp is as follows:
     
     <cms:test-iterator>
          <cms:test-iterator-child />
     </cms:test-iterator>The result is that on my console I get the following output:
09:28:01,656 INFO [STDOUT] TestIterator: doInitBody
09:28:01,656 INFO [STDOUT] TestIterator: doAfterBody
09:28:01,656 INFO [STDOUT] TestIterator: doAfterBody
09:28:01,656 INFO [STDOUT] TestIterator: doAfterBody
09:28:01,656 INFO [STDOUT] TestIterator: doAfterBody
So the child is never executed.
It would be a great help if anybody could tell me what's going wrong here.
Thanks and greetings from germany!
Peter
Message was edited by:
Peter_Goetz

JSP custom taglib

Hi, I've a big problem:
I tried to realize my first custom taglib for converting a .jasper file (a precompilated formatted meta-document) into a PDF file but I poorly failed... :(
Unfortunatly, although the code run correctly into a main class into a stand alone sample application, the same code (opportunely adapted) doesen't work correctly if used by a JSP with its relative custom tag library.
The error message is:
javax.servlet.ServletException: Error loading expression class : report_semplice
     org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:872)
     org.apache.jasper.runtime.PageContextImpl.access$1100(PageContextImpl.java:114)
     org.apache.jasper.runtime.PageContextImpl$12.run(PageContextImpl.java:792)
     java.security.AccessController.doPrivileged(Native Method)
     org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:790)
     org.apache.jsp.reportPDF_jsp._jspService(reportPDF_jsp.java:82)
     org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:141)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:861)
     org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:325)
     org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:306)
     org.apache.jasper.servlet.JspServlet.service(JspServlet.java:253)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:861)
     sun.reflect.GeneratedMethodAccessor178.invoke(Unknown Source)
     sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     java.lang.reflect.Method.invoke(Method.java:324)
     org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:289)
     java.security.AccessController.doPrivileged(Native Method)
     javax.security.auth.Subject.doAsPrivileged(Subject.java:500)
     org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
     org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:205)
root cause
javax.servlet.jsp.JspTagException: Error loading expression class : report_semplice
     com.tag.GeneratePDF.doEndTag(GeneratePDF.java:72)
     org.apache.jsp.reportPDF_jsp._jspx_meth_JR_GeneratePDF_0(reportPDF_jsp.java:99)
     org.apache.jsp.reportPDF_jsp._jspService(reportPDF_jsp.java:71)
     org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:141)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:861)
     org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:325)
     org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:306)
     org.apache.jasper.servlet.JspServlet.service(JspServlet.java:253)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:861)
     sun.reflect.GeneratedMethodAccessor178.invoke(Unknown Source)
     sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     java.lang.reflect.Method.invoke(Method.java:324)
     org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:289)
     java.security.AccessController.doPrivileged(Native Method)
     javax.security.auth.Subject.doAsPrivileged(Subject.java:500)
     org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:311)
     org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:205)
The code of the taglib class is:
package com.tag;
import javax.servlet.jsp.*;
import javax.servlet.jsp.tagext.*;
import net.sf.jasperreports.engine.*;
import net.sf.jasperreports.engine.export.*;
import net.sf.jasperreports.engine.util.*;
import net.sf.jasperreports.view.*;
import java.sql.*;
import org.apache.commons.logging.*;
import java.io.*;
import java.util.*;
public class GeneratePDF extends TagSupport
private String sourceFileName = "C:\\default.jasper";
private String destinationFileName = "C:\\default.pdf";
public void setSourceFileName(String sourceFileName)
    this.sourceFileName = sourceFileName;
public void setDestinationFileName(String destinationFileName)
    this.destinationFileName = destinationFileName;
public int doStartTag()
      return SKIP_BODY;
public int doEndTag() throws JspTagException
    try
        //Passaggio parametri da passare al jasper.
        Map parameters = new HashMap();
        parameters.put("param1", new Integer(1));
        //Preparazione del file da stampare (in questa fase si esegue la query e si inseriscono
        //i valori estratti dalla query)
        JasperPrint jasperPrint=JasperFillManager.fillReport(sourceFileName, parameters, getConnection());
        // a schermo
        // JasperViewer.viewReport(jasperPrint);
       // test
       //pageContext.getOut().println("Destination File:" + destinationFileName);
    //Creazione del PDF
        JasperExportManager.exportReportToPdfFile(jasperPrint, destinationFileName);
    //    System.exit(0);
       catch(Exception e)
            { throw new JspTagException(e.getMessage());
    return EVAL_PAGE;
/**Metodo per creare la connessione al DB*/
private static Connection getConnection() throws ClassNotFoundException, SQLException {
//Change these settings according to your local configuration
String driver = "sun.jdbc.odbc.JdbcOdbcDriver";
String connectString = "jdbc:odbc:gecoware";
String user = "admin";
String password = "password";
Class.forName(driver);
Connection conn = DriverManager.getConnection(connectString, user, password);
return conn;
The .TLD file is:
<?xml version="1.0" encoding="ISO-8859-1" ?>
<!DOCTYPE taglib PUBLIC "-//Sun Microsystems, Inc.//DTD JSP Tag Library 1.1//EN" "http://java.sun.com/j2ee/dtds/web-jsptaglibrary_1_1.dtd">
<taglib>
    <tlibversion>1.0</tlibversion>
    <jspversion>1.1</jspversion>
    <shortname>JR</shortname>
    <uri>ReportTags</uri>
    <info>Tag library per la generazione di report a partire da files .jasper</info>
    <tag>
        <name>GeneratePDF</name>
        <tagclass>com.tag.GeneratePDF</tagclass>
        <bodycontent>empty</bodycontent>
        <info>Tag per la generazione di PDF</info>
        <attribute>
          <name>sourceFileName</name>
        </attribute>
        <attribute>
          <name>destinationFileName</name>
        </attribute>
    </tag>
</taglib>
And the JSP code is:
<%@ page contentType="text/html; charset=iso-8859-1" language="java" import="java.sql.*" errorPage="" %>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">
<%@ taglib uri="ReportTags" prefix="JR" %>
<html>
<head>
<title>GeneratePDF</title>
</head>
<body>
<JR:GeneratePDF sourceFileName="c:\\report_semplice.jasper" destinationFileName="c:\\report1.pdf"/>
</body>
</html>
I hope that someone could help me...
Thank you,
AleX

Hi,
          I think that the container can not identify the tag's ,what you are trying to use.
          As per the j2ee specification , we need to follow the procedure to use the taglib as given below
          Procedure for using a Tag Lib :
          â€¢ Copy tag lib jar files under WEB-INF/lib ( if tag handler supplied as classes without package a jar file then we need to copy the classes under WEB_INF/classes.
          â€¢ Copy the tld files files under WEB-INF or create a directory under WEB-INF and copy tld files under this directory.
          â€¢ We need to give the information about the tag libraries in web.xml by adding the following lines to it as,
          <taglib>
          <taglib-uri>http://www.inet.com/taglibs/bodytags</taglib-uri>
          <taglib-location>/WEB-INF/tlib/tlib1.tld </taglib-location>
          </taglib>
          To use tags in jsp file we need to add taglib directive as ,
          <%@ taglib uri="http://www.inet.com/taglibs/samptags" prefix=â€œabc"%>
          Every tag can support zero or more number of attributes and a tag may or may not support body content.
          weblogic server try to parse the .tld file whenever the tags are encountered in jsp files.
          As per the .tld file the container identify the attributes of the tags which were defined in .tld file.
          ------ Anilkumar kari

Custom taglibs w/ JSP features

Hello Together,
I am currently facing a little problem:
I use custom taglibs for rendering certain web elements (lets say widgets etc.). The reason is greater reusability and full integration into the runtime. However, what do you recommend on how to render such components?
As far as i know, there are only two solutions:
- embedding markup (e.g. XHTML, XML...) into the tag class (not so good, especially when large chunks of markup)
- reading from markup templates located on the file system and populating them w/ data (slow?).
What do you use for custom taglibs that are to render markup contents (thus, no flow taglibs)?
I know that i can fallback to pure JSPs, but there is no elegant way calling them with parameters. The reason is that i have "abstract control classes" with some properties. According to these properties, my taglib renders the control. When doing this with a JSP fragment, there is no "cool" way:
the class proto: an GUI class with properties
- id
- caption
- state
- etc.
-- taglib example --
<some:guiElement obj="${controls.current}" method="xml" />
This taglib can query all properties by the obj reference and render.
-- JSP equivalent w/ JSTL call --
<c:import url="/base/guiElement.jsp?id=${controls.current.id}&caption=${controls.current.caption}[...]" />
This is bad design, and all params have to be passed seperately (or not?).
You see, Taglibs are quite more handy to use, as you know. But i am missing JSP features in taglibs, such as how to do an <c:import /> from within an taglib etc.
Another thing in mind is themeability. One can use a copy of the JSP fragment and modify its visual appearance, but w/ taglibs, that is more harder (except when using markup templates).
Does anyone knoe how to marry JSP featires into custom taglibs?
Sorry for that long posting :-)
Greetings, Timo

Hello,
Just an answer to myself and anyone who is interested:
The solution to my problem is migrating to JSP 2.0 where you can use tag template files.
Thus, if possible, upgrading to JSP 2.0 + Servlet 2.4 does the job.
Greetings, Timo

Extending functionality from existing custom taglib

Hi!
I'm trying to extend the functionality of an already existing custom taglib. To test this possibility I�ve so far created a small taglib containing two tags. QbeTag.java and QbeSumTag.java.
The QbeTag class handles a database connection and constructs a table showing the result of a query passed in as an attribute in the tag. (The database contains a �dummy table� holding information about persons.)
Now let�s pretend that I don�t have the source code for the QbeTag but need to/ want to extend its functionality. For instance:
In the QbeSumTag I want to summarize all the persons ages and present it in a new text field somewhere else on the page.
To do this I probably need to access the QbeTag class from the QbeSumTag class, or is there any other way to achieve this wanted functionality?
Up to this point:
What I�ve tried is to implement the QbeSumTag so that It extends the QbeTag class. This means that I now can access the doStartTag, doEndTag, and so on methods from the QbeSumTag by typing super.doStartTag().
The problem with this approach is that this way only gives me the possibility to run the methods not altering the process it self and I can�t alter the out stream. A syntax like:
public int doStartTag() throws JspException
return super.doStartTag();
Will only result in a call for the QbeTag�s doStartTag() method to run and do it�s stuff.
Is there any way I can solve this or am I stuck? Maybe one approach would be to nest the QbeSumTag with the QbeTag wich would mean that there will be a dependency between the tow tags.
I believe that this question is quite difficult to answer but it could be the starting point for an interesting discussion. Hasn�t anyone tried to extend the functionality of the Jakarta taglib, say the DB tags or Mail tag.
All thoughts and replies will great fully received.
/Daniel

Well, the answer to this is the same as the answer to extending any third party classes... it depends on how the original class was created.
If the original class was designed with extension in mind, then (hopefully) its realy functionality will be isolated to a series of protected methods (that you would have access to) and private methods (you would not have access to).
You would use the public and protected methods to retrieve the data you need to do your work, or override those ones whose work you want to replace (for instance, if it has a protected displayOutput(Map dataMap) method, you are in luck!).
If everything is done giving you know access to the pieces, then you may be stuck providing a tag that has the original tag nested inside it. Buffer the output from the original tag and parse it, retrieving the info you need, then output your own stuff...

Q:Custom Taglibs in jDeveloper 9i RC

I'm making a project with jsp's and custom taglibs. I created the taglib with the wizard and it is saved in ..\src\META-INF\xxx.tld. But when I need to it into the JSP it searches for a tld file from the public_html directory.
Should I copy this file manually in the public_html directory ? Or should I change a setup somewhere ? I also did a deployment of the taglib into a .jar file. Is there a way to include and use it directly ?
Thanks !

Hi Mike, thanks for your help, it works.
But now, the problem moved to another point: EL Expressions.
My custom taglib needs to receive BPMObjects attributes (by EL assignment), so:
If i keep the <install_dir>\webapps\workspace\WEB-INF\web.xml file as standard my ${object.attribute} is passed by as a string, not a EL, even if my custom tld accepts EL.
If I change the web.xml above, turning off the <el-ignored> configuration it works
<jsp-config>
        <jsp-property-group>
            <url-pattern>*.jsf</url-pattern>
            <is-xml>false</is-xml>
        </jsp-property-group>
        <jsp-property-group>
            <url-pattern>*.jsp</url-pattern>
            <url-pattern>*.jspf</url-pattern>
            <el-ignored>false</el-ignored>
        </jsp-property-group>
    </jsp-config>but then i get a problem with core jstl "c" using this URI
*<%@ taglib uri="http://java.sun.com/jstl/core" prefix="c"%>*
According to TLD or attribute directive in tag file, attribute value does not accept any expressions
even if a change it URI to
*<%@ taglib prefix="c" uri="http://java.sun.com/jsp/jstl/core" %>*
i have
The absolute uri: http://java.sun.com/jsp/jstl/core cannot be resolved in either web.xml or the jar files deployed with this application
So, have you faced this issue before? There is an way to change the core tld file within obpm jars?
thanks again

Customer Service Problems

After fighting with Verizon customer service over two service issues without any possibility of resolution I am canceling my account.
I’m doing this reluctantly because as a long-term shareholder of Verizon I would like to see the company succeed and keep profitable. Yet I am appalled by the cavalier, disrespectful, obstructionist treatment from your staff in dealing with customer service problems. When you were just the telephone company and operated as a monopoly in a regulated industry, you had to take customer issues seriously.   Now that you are an unregulated telecommunications giant it seems that you don’t feel the need to respond to your customers. Someone in your company needs to hear this and put a stop to these destructive business practices.
In brief, the first issue involved arranging a service call for interruption of internet service. The entire process kept me on the phone for a total of 3 hours over several days. I have given up my land line and use a cell phone exclusively. Verizon’s communication systems and staffing levels caused me to wait on hold for 10-15 for each person that I spoke to. Then each conversation averaged 10 minutes.   In addition, I was transferred to different departments but I did not understand the reason for the transfers. Then the pattern of hold-talk-transfer began again. Several times my calls were dropped necessitating more repeats of the hold-talk-transfer pattern. Some of your staff were South Asian and they either garbled or misunderstood English, thus prolonging the conversation beyond the average of 10 minutes.   During that time I incurred cell phone charges of $.45/ minute.
After the service was restored I called Verizon customer service and asked for a service credit to compensate me for those out-of-pocket expenses over and above 30 minutes which I consider to be a reasonable amount of time to arrange a service call. They denied any responsibility for the amount of time it took to arrange the service call or the amount of time to complain about their service. I was not happy with the outcome so I requested to speak with someone who was a decision maker and had authority to negotiate a settlement. I also asked to have them communicate with me through email. I was told that communicating through email was not possible. These calls followed the same pattern of hold-talk-transfer averaging 30 minutes each. I repeated myself to 3 or 4 people who wrote down my complaint before I got to a manager who had decision making authority. The manager denied any responsibility for the amount of time it took to arrange the service call and would not authorize a service credit.
The second issue involved billing. I signed up for auto-pay to have my monthly bill deducted directly from my bank account. Verizon’s computer system deducted the bill twice, overdrawing my account. I incurred a bank overcharge fee. The same pattern of hold-talk-transfer began for this complaint as well. The customer service staff refused to take responsibility for this error as well. Their solution required me to spend more time and incur extra expenses. I had to repeat myself to 3 or 4 complaint takers before I reached the same manager who denied my first request. He denied any responsibility for this billing problem too.   I had to have my bank retrieve the money under a fraud compliant.
Verizon is one of the largest *communications* corporations in the world.  If your internal systems can't handle customer service calls in a reasonable amount of time, then there is a problem. If your customer service staff is unwilling to take responsibility for such inadequacies and solve the issues that emerge from them, then there is a problem. If a customer has to contact the CEO of the company to try to resolve two service related issues, then there is a problem. When all of those actions prove inadequate, then there is a *communications* problem.
Customer service has flagged my account and put me down as a “problem” customer. Instead of offering even a token settlement, they are prepared to stonewall me by maintaining that the company is just not at fault and that they tried to solve the problems but I wouldn’t cooperate or accept their solutions. Early on in the process, if someone told me that Verizon messed up just a little, but still couldn’t compensate me, I would have accepted that, albeit reluctantly, and dropped the matter.
This is not the way I do business and I resent it when others don’t feel the need to honor any kind of code. I grew up working in my family’s retail liquor store. From the time I was a kid I learned four customer service lessons that I’ve carried over into my adult life:
Admit when you are wrong and try to make up for the mistake.
Never argue with a customer over small things.
Listen to the compliant and don’t just dismiss it out-of-hand
Try to make things right even though you may not be directly responsible for problem.
For my two problems, Verizon customer service staff didn’t even come close to following these common sense rules. I’ve learned that if you ask their customer service people they will repeat back to you some type of business code that they say they operate under. But their behavior tells a different story.
Unfortunately when I spoke with {edited for privacy} of the Executive Presidential Appeals office, I was taken somewhat aback by his manner and demeanor, which was coarse and inappropriate for a customer service discussion, and which I found personally offensive. He and members of his staff agreed to send me emails specifying which part of the Terms of Service they based their decisions on. To date I have not received the communications they promised.
Is this the image of your company that you want the public to see? Are you willing to just shrug off these complaints as an isolated case that is too small to concern yourself about? I’m afraid the answer will be yes. Not only do you feel that you are too big to fail, but you are too big to care.   Customer service means solving problems not manufacturing bad will and resentment.
My purpose in writing this note has been twofold: to make one last effort to solve my problem and to hope that someone will take note about the issues about customer service practices that are harmful to the company. I'd be happy to speak with someone with real authority to deal
with my issues but have no interest in repeating my past experiences.
It's too bad that this had to happen since the solution could have been so easy and simple.
I plan to publish some form of this letter and distribute it to the public.
Solved!
Go to Solution.

Therefore, I request to please clear this unacceptable due balance, and contact Experian to removed and clarified the mistake in my credit report.
RE:  Cancellation fee charged on internet DSL service charged by mistake. {edited for privacy}
A $65 balance remain for a cancellation fee on internet DSL service, by Verizon New York mistake.
In February of 2010, I set up my phone and TV in a vacation plan but keep my internet service active. After a month I had a vacation plan, suddenly without notification, my internet service was suspended and a cancellation fee was issued.
My final statement was $ 24.47. I cleared a check from Verizon.
I contacted Verizon online to request connect my internet service and discuss the issue on the cancellation fee. The response was that I should pay the internet cancellation fee, and paid a new activation.
After fighting with Verizon customer service over the unacceptable fee charge service issue without any possibility of resolution I cancel my home phone which was in a vacation plan.
Later I kept receiving the statement with this cancellation fee every month. I called and discussed the issue more than 6 times during the next 6 months, The entire process kept me on the phone for a total of 2 hours over several months. The costumer representatives responded that the issue was in an investigation.
Later,  a Collector company start chasing me to get the $65 paid. Phone number: {edited for privacy}, Inclusive, they made an offer to reduce the amount if I accept to pay or contact Verizon to request a clarification.
By the end of the year, I contacted Verizon costumer services one more time but the representative stated that the account is not visible anymore.
Convinced that the problem on this account was resolved, the second week of November, I called Verizon to reestablish my account with a new home phone number and Internet DSL connection.
The answer was that  following Verizon policy I was unable to get a new account if a balance remain.
After I explained the events, a manager (non-identified) who spoke to me by phone told me that Verizon will investigate the issue and I should wait for approval.
On November 16, my account was confirmed approved and clear of debt, therefore, Verizon welcome me back with Home phone and internet DSL Service and confirmation on my online registration.
New number:{edited for privacy} ; Email:{edited for privacy}
Also, during the months of January and February 2010, Verizon New York, made other charges mistakes in my account (See details below) that have been resolved with an apologize and a refund.
Events that prove the lack of training and support Verizon customer and billing service have.
Chronology of the emails exchanged between Verizon Ecenter and myself after I requested investigation with the charges.
01/10/10   I have contacted Verizon customer support regarding of a mistake in my internet service statement.Tracking # 430824. Reference: Duplicate charges for Internet Security suites service.
1/12/10 Verizon eCenter responded. Angela. ' Apologized for the inconvenience. 'The cancellation and credit will appear on the next bill'.
2/08/10 Verizon eCenter responded. Cheniqua. 'I have issued a credit of $6.52 for a Verizon internet security suite charges'; your internet charges
2/04/10 I have contacted Verizon customer support in regard of clarification in my Direct TV  statement.
Tracking # {edited for privacy}. Reference: Balance from Direct TV due to my recently requesting vacation plan.
2/06/10 Verizon eCenter responded (John) Verizon Bill statement: February 26 = $6,73 paid
2/06/10 I have contacted Verizon customer support in regard of a mistake in my home phone statement.
Reference: By mistake, international fee in my home phone (inactive line/vacation plan) was charged.
Tracking # {edited for privacy}
2/08/10 Verizon eCenter responded. (Linnette) 'I apologize for the error'.
A credit for the international plan has been applied to your account and will appear on the next statement.'
2/08/10 Verizon eCenter responded (Cheniqua) 'The regional essential calling plan does not qualify for a discount during vacation suspension. Which prove that my home phone was in a vacation plan.
2/15/10 I have contacted Verizon customer support in regard of a non-notified, neither requested suddenly suspension on my internet DSL service and charged a cancellation fee for this suspension.
Tracking # {edited for privacy}
2/16/10 Verizon eCenter responded (Michael) I am sorry for the inconvenience you have experienced.
Please contact our Consumer Sales and Solutions Center directly at 1-800-Verizon or (800) 837-4966
Monday through Friday between 8:00 AM to 6:00 PM Local Time.
2/16/10 Verizon eCenter (Sue) responded : I am sorry for the inconvenience you have experienced.
I understand your frustration and concern regarding canceling your internet service in error. In order to provide you with the best customer service, please contact our Consumer DSL Sales and Solutions department directly at (800) 567-6789 and a representative will be happy to assist you.
I stand on my decision of not pay for someone else mistakes.
Your actions have damaged my integrity as a good costumer and citizenship.
Without doubt after this problem get clearly resolved, you will lose this good costumer, get a negative feedback and I am planning to publish this letter at every web forum available.

How to include custom taglib in javascript on a given jsp page

Hi,
How to include custom taglib in javascript on a given jsp page?
i have a jsp page on which i am adding selectboxes using javascript.
But now i have created my own custom select box and want to add it on a given jsp page.
is the code to create the box box.
<sample:pickListOptions employeeId="abcs123"/>
but how should i embed it in javascript, so that i will be able to add it on the give jsp page.
Thanks,
Javaqueue

when the jsp page is loaded for the first time it contains a select box containg names created by a taglib.but there is a feature i want to add wherein though javascript the name selectebox will keep on coming on each row i want to add. and this is row addition and deletion is being handled by the javascript. there i encounter the bug how to interact the javascript with taglib so tha with each row addition i will have populated taglib created select box on each row.
Thanks,
Javaqueue

Simple Question - How do I deploy custom taglibs to Oracle 9iAS r2?

Simple question.
There are lots of simple examples on JSP custom tags that have
a .tld file, a .java file with the handler class, and a .jsp
file that calls the custom tag to test it.
My question is, lets say I have a .tld file, a .java file and
a .jsp file for a tag example. How do I deploy them to
Oracle 9iAS r2? I'd like to code an example and deploy it,
but I'm stuck. I'm using Jdeveloper 9i, and have compiled the
.java file and included it and the .tld in a Custom Taglib JAR.
How is this JAR deployed to Oracle 9iAS, considering that the
Enterprise Manager only deploys WAR and EAR files? How do
a configure a web app to use the custom tags...
This should be simple -- maybe its too simple so I'm stuck!

check out ojspdemos which comes with the product.
Also see
http://otn.oracle.com/tech/java/oc4j/doc_library/902/jsp/taglibs.htm#1004903
-Prasad

Combo of T61 and customer support problems

My main problem is that my T61 freezes up. It came with a 2 gig ram, sbbb Intel core 2 duo t7500 processor, 1 gig turbo memory window's ultimate 32 bit os and an 80 gig hard drive. This problem has been going on intermittently (odd) since I received the laptop brand new. I may or may not be able to move the cursor over the screen when it is frozen. It does not high light anything, control-alt-delete does not work, nothing responds. I have to manually hold down the power button to turn the system off.
The different things it has done, and not all during the same occurrence: blue screen with white writing, black screen with white writing, black screen oxc 000000f-selected entry could not be loaded because application is missing or corrupt, the memory was dumped (I had used rescue and recovery backup disks then because I did not know if something was corrupt in the original software that came loaded on it), sometimes it checks the c-drive after being manually shut down, sometimes it does not, problem with window's registry (only did that maybe twice), and corrected master file table, corrected bit map (after checking c). Sometimes it freezes and gives no error messages during restart. I do not have anything loaded on this system that is not compatible with vista nor anything that exceeds the ram.
When I had to use my rescue and recovery disks because everything crashed, I called tech support. They told me I needed to update my drivers-especially my video driver. I tried to tell them that I had been going to the lenovo website for driver updates, using pc doc, updating bios, doing a registry cleanup, defraging the hd, and of course window's updates. So he gave me a link on lenovo's website for another update. During that call, I told the guy that the recovery disks that came with the laptop loaded XP on my system. He sent me out vista recovery disks-vista business, not ultimate, and it was freezing up on vista and xp-no matter what program I was using. The next time I called, lenovo had my computer shipped back and replaced the corrupt 2 gig ram. It came back with the same software it left with, so I know my hard drive had not been wiped. On the third call I was told to update my drivers, check the hard drive using bios, that it was my web browser, remove the battery.... By this time I was wondering about technical service which leads me to my other issue.
I called the month after my warranty ran out, because I thought I had an established history of problems with this $1600+ laptop that has not worked right, and I was told that the warranty had run out, they would not honor it, records after 30 days were wiped-so there went my established history. Now someone please tell me why a computer company would not keep records of customers warranty work requests? Especially during the warranty period. I was then given the number to out of warranty claims who told me it was out of warranty (duh) and she gave me the number to entitlement. They called me the next day, which was nice but unfortunately I was not expecting their call and did not have all my info available. Entitlement told me that someone from tech support would call me within the hour. My computer proceeded to freeze up-so I left it frozen while waiting for tech support to call. They did not so I called them, was told my warranty was out of date and I was transferred to another number. Now this entire time I had been polite in my requests and conversations, my family had even alerted them to a billing error that would have caused another customer some problems. The tech I was transferred to was extremely rude the entire time. I was not given the opportunity to explain my situation-which was what entitlement said the call would be about. I requested mediation, he told me someone would call me within two days, then he proceeded to hang up on me. No one has called.
I would appreciate some assistance, in my computer problems and how to get in touch with the right person about customer service. Thank you.

obviously you have suffered a lot with the laptop os not working properly, have you tried to disable the turbo memory, sometimes that cause alot of trouble.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Run-Time expression evaluation does not work with custom TagLib

          Hi,
          Using "WebLogic EJB to JSP Integration Tool", we have created a custom TagLib.
          We can properly deploy/start our Web application (a WAR file), but whenever we
          go to the JSP page that is using the custom Tag, we get the following exception:
          java.lang.ClassCastException: java.lang.Object
          at javax.servlet.jsp.tagext.TagData.getAttributeString(TagData.java:165)
          Here is what we have in our JSP page:
          <%@ taglib uri="Students-tags" prefix="students" %>
          <%
          String studentID = (String)session.getAttribute("studentID");
          %>
          <students:Register studentID="<%=studentID%>" />
          <%
          And the TLD file looks like this:
          <?xml version="1.0" encoding="ISO-8859-1" ?>
          <!DOCTYPE taglib
          PUBLIC "-//Sun Microsystems, Inc.//DTD JSP Tag Library 1.1//EN" "http://java.sun.com/j2ee/dtds/web-jsptaglibrary_1_1.dtd">
          <taglib>
          <tlibversion>1.0</tlibversion>
          <shortname>ejb2jsp generated tag library</shortname>
          <tag>
          <name>Register</name>
          <tagclass>EJBs.Students.jsp_tags._Students_RegisterTag</tagclass>
          <teiclass>EJBs.Students.jsp_tags._Students_RegisterTagTEI</teiclass>
          <info>
          attribute 'studentID' expects java type 'java.lang.String'
          </info>
          <attribute>
          <name>studentID</name>
          <required>true</required>
          <rtexprvalue>true</rtexprvalue>
          </attribute>
          </tag>
          </taglib>
          and Web.xml file does have the following entry:
          <taglib>
          <taglib-uri>
          Students-tags
          </taglib-uri>
          <taglib-location>
          /WEB-INF/Students-tags.tld
          </taglib-location>
          </taglib>
          Does anybody knows whay Do I get such an exception ?


You might want to ask this in a servlet/jsp interest group.

Import custom taglib??/

I'm a newbee with UIX, sorry if this question seems stupid. How do you go about importing a custom taglib into UIX application?
Thanks!

Hi,
You cannot use jsp tags inside a uix page.
However, you can import the content of another JSP from within a UIX file.
see:
http://otn.oracle.com/jdeveloper/help/topic?inOHW=true&linkHelp=false&file=jar%3Afile%3A/u01/app/oracle/product/IAS904/j2ee/OC4J_ohw/applications/jdeveloper/jdeveloper/helpsets/jdeveloper/uixref.jar!/ui/servletInclude.html

JSP Custom Taglib Help

Dear All,
I am developing a simple calender system where I want to be able to add entries for a specific time and date similar to Outlook. I have a customer Taglib to create an Outlook style calendar. I can hard code entries such as below in the JSP but am not sure how I could generate these dynamically by filling in a booking form. Any guidance would be much appreciated as I have spent hours reading JSP books and websites without a resolution.
<CAL:outlook width="220px" end="21" onClick="setEvent">
<CAL:event start="10:00" end="11:00" eventMark="#00FF33">Meeting 1</CAL:event>
<CAL:event start="11:30" end="13:00">Meeting 1</CAL:event>
<CAL:event start="13:30" end="14:00">Meeting 2</CAL:event>
</CAL:outlook>
Thanks in advance
Message was edited by:
MikeS27
Message was edited by:
MikeS27

Apologies, I have posted this in the wrong forum. Relocating.

Yet more TagLibs problems

As jato2 still doesn't know about some HTML4 tags like <label>
ex:
<label><input type="radio" ... />TheLabel</label>
if you click on "TheLabel", it clicks on the radio button, like every
other GUI
I thought I would be able use the <label for=""> as a workaround
<input type="radio" name="choice" id="choice1" /> <label
for="choice1">TheLabel</label>
BUT despite it generates several tags, <jato:radioButtons> sets the id
attribute to the same value for every tag :< This not only defeats my
workaround but also id main purpose to uniquely identity elements.
We really need a generic mechanism to specify attributes when jato tags
generate multiple HTML tags.
I can still change the generated tags in endDisplay but it be neat if
the 201 taglib was a little bit more XHTML compliant and savvy ;)
Fr?d?ric
ps: release this part of the source code and we'll do it !

Give me until monday and I'll have what you "ask" for (WML/XHTML
Basic/Mobile as well as ViewBean).
Following Todd advices,
for the former, I am having new tags to render the same components. I
may need to write new components but I'm not sure yet.
for the latter, 1 pagelet per "rendering" type with an inner
ContainerView when the logic is different ; the pagelet tags being
surrounded by a homemade tag that "activates" the pagelet based on the
client type. A specialized tag seems better than <jato:content> as the
logic is wired.
Further step would be to make the tags client aware but I'm not sure
yet it is the right thing to do. Are tags "allowed" to store data in
the session (to avoid computing client type ever and ever) ?
Fr?d?ric
PS: James Baty will confirm I'm not cheap ;?)
On mercredi, nov 13, 2002, at 21:11 Europe/Paris, Craig V. Conover
wrote:
Fr?d?ric
Is there anyway that we could talk with you about your WML efforts with
JATO?
I would love to get a sample WML app to show the world. And then have a
WML/HTML app to show multiple clients using the same ViewBeans.
craig
Fr?d?ric Miserey wrote:
On mercredi, nov 13, 2002, at 13:34 Europe/Paris, Todd Fast wrote:
Fr?d?ric--
Thanks for the info; I will look into a way of doing something
about
this.
However, please keep in mind that you can write your own complementary
tags
to render JATO components any way you like (or write JATO components
that
render themselves any way you like), and this is expected to be a
normal, if
infrequent, part of writing JATO 2.0 components.That's what I'm doing right now for the WML tags. But I was planning on
using the standard tags for mainstream HTML ;)
May you elaborate a little bit on complementary tags vs components ?
(first part of the suggested thread.
Until the 2.0 taglib is documented, you can use the 1.2.1 JATO
source
to
guide this effort.? It's actually pretty easy, but you will need the
source
to guide you without docs to that effect.? You can download the JATO
1.2.1
source, free of charge, etc. here:
???? http://iplanet.com/downloads/developer/5102.html
(If that doesn't work, just do a search for "JATO" on sun.com).? We
can also
start a tag-writing thread here if you like.
I would love to get your perspective on any XHTML shortcomings of the
current tag library.? Can you plase send your thoughts, list of
issues, etc.
to jatoteam@e...?you don't know what you've just asked ;)
Todd
----- Original Message -----
From: "Fr?d?ric Miserey" <frederic@n...>
Sent: Tuesday, November 12, 2002 8:35 AM
Subject: [SunONE-JATO] yet more TagLibs problems
As jato2 still doesn't know about some HTML4 tags like <label>
ex:
<label><input type="radio" ... />TheLabel</label>
if you click on "TheLabel", it clicks on the radio button, like
every
other GUI
I thought I would be able use the <label for="">? as a workaround
<input type="radio" name="choice" id="choice1" /> <label
for="choice1">TheLabel</label>
BUT despite it generates several tags, <jato:radioButtons> sets the id
attribute to the same value for every tag :< This not only defeats my
workaround but also id main purpose to uniquely identity elements.
We really need a generic mechanism to specify attributes when jato tags
generate multiple HTML tags.
I can still change the generated tags in endDisplay but it be neat if
the 201 taglib was a little bit more XHTML compliant and savvy ;)
Fr?d?ric
ps: release this part of the source code and we'll do it !
[Non-text portions of this message have been removed]

Custom taglib problem

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