Custome Extractor using BW Adaptor Framework in CRM

Hi folks,
I have a question regarding the BW adaptor framework in CRM. I understand it can be used to enhance and create copies of standard delivered extractors and I found several posts on the forum around that but can it also be used to create a custom extractors from scratch?
Any insight you can provide will be very much appreciated.
Thanks,
Shahid

This is a generic term that involve:
1. Business Content Delivered by SAP
DataSources delivered within Business Content and those delivered by partners
and
2. Generic DataSources
Them are necessary in every SAP system where you need specific data for whitch there isn't a standard extractor.
The help:
http://help.sap.com/saphelp_nw04/helpdata/en/7a/27bcf087c7464db8b95eaa717b6e6a/frameset.htm

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Custom Extractor using FM for Delta Upload

Hi,
I created a Custom Extractor using FM for Full Upload. The requirement now is that it should be able to handle Delta also.
I used the standard FM RSAX_BIW_GET_DATA_SIMPLE to create my Z FM.
Please suggest me the changes I have to make in this to be able to upload Delta also.
Thanks
Nageswara

Hi Mahesh,
You can selectively load from BI side (through Infopackage) and for that you should have those selection field defined as ranges in your FM.
As per my genius friend Sidharth Gupta:
FM RSAX_BIW_GET_DATA_SIMPLE is a funct. Mod having a simple interface in which I_UPDMODE is not used. Actually FM RSAX_BIW_GET_DATA_SIMPLE is used for a full update and uses an F2 extraction method. However through ABAP we can try to make it delta capable like below.
*Declare
DATA I_UPDMODE.
Now to capture delta on AUDAT
       I_UPDMODE = u2018 u2018.
LOOP AT S_S_IF-T_SELECT INTO L_S_SELECT WHERE FIELDNM = 'AUDAT'.
            MOVE-CORRESPONDING L_S_SELECT TO L_R_AUDAT.
             I_UPDMODE = u2018 D u2019.
            APPEND L_R_AUDAT.
          ENDLOOP.
This code works however is not flexible as you do not use a CASE stmt on I_UPDMODE.
CASE stmt gives more flexibility which is used in FM RSAX_BIW_GET_DATA.
FM RSAX_BIW_GET_DATA is a funct. Mod having a complete interface in which I_UPDMODE is passed to funct mod during its call.FM RSAX_BIW_GET_DATA can be used for all update types and uses an F1 extraction method. However after writing the funct mod the default extraction method is F2 in table ROOSOURCE which needs to b changed to F1 for ur mod to work. This change from F2 to F1 can be done via test abap code.
Part two of that Article is yet to be published so wait for sometime or follow above mentioned approach.
Hope it helps.
Regards,
Ashish

Custom extractors using function modules

Hey all
Does anyone has a document regarding how to Develop Custom extractors using function modules?Step by step method would be great
Also document regarding CTS in BW?
Appreciate it
Thanks

Hi,
See here:
Generic Extractors
Generic data sources
Generic DS
/people/siegfried.szameitat/blog/2005/09/29/generic-extraction-via-function-module
Best regards,
Eugene

Custom Branding Using the AJAX Framework L-Shape APIs

Hello folks,
i want to do this Tutorial (How To Apply Custom Branding Using the AJAX Framework L-Shape APIs) but i'm missing the source code.
Can anyone of you provide me with the necessary files?!
It was once located in Sap Code-Exchange (https://code.sdn.sap.com/svn/sap-portal-ajax-framework)
Thanks in advance.
Greetings,

I downloaded in May 2014 two EARs with a custom AFP from SAP:
com.customer.afp.fromscratch.ear
com.customer.sdesign.ear
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Custom Login using the Pluggable Identity Management Framework

Hi all,
We are trying to establish 2 ways into our application:
1. via a login form
2. seamless login from an external application
To achieve this we are trying to build our own custom authentication using the pluggable IDM framework.
Basically if a secure page is requested, we want to check the header/cookie/request (don't mind which) for a key which is provided by the external application. If present, the key is validated against a web service provided by the external app, the identity is asserted and the user is entered seamlessly into the application. If the header/cookie/request does not contain a key the user is to be redirected to a login page, where they can input username and password which will be validated against our database.
We've created a Token Collector and Token Asserter class, we've modified our custom Login Module to retrieve the identity created by the Token Asserter but we haven't worked out how to get the alternate login page working for users which don't come through the external application.
Has anybody built anything similar? From the documentation it appears we should be able to achieve our goal using the pluggable IDM, but we're going around in circles a bit at the moment.
Any help/sample code would be greatly appreciated.
thanks.

Can you tell why the page is not working? I mean, any errors ? What happens when you try to open the protected resource?
Here is an example of the code, I removed some part of the code specific to the bussines so if you have doubts just let me know
token collector
import java.io.IOException;
import java.io.UnsupportedEncodingException;
import java.net.URLEncoder;
import java.util.Hashtable;
import java.util.List;
import java.util.Map;
import java.util.Properties;
import javax.servlet.http.Cookie;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
import oracle.security.jazn.collector.CollectorException;
import oracle.security.jazn.collector.TokenCollector;
import oracle.security.jazn.sso.SSOTokenFormatException;
import oracle.security.jazn.token.IdentityToken;
import oracle.security.jazn.token.TokenNotFoundException;
public class MyTokenCollector implements TokenCollector
private Properties _properties;
public void fail(HttpServletRequest request,
HttpServletResponse response, int reason)
throws CollectorException
String loginURL = _properties.getProperty("custom.sso.url.login");
String urlParam = _properties.getProperty("custom.sso.url.param");
String idParam = _properties.getProperty("custom.sso.id.param");
Log.Info("Token collection failed (" + reason + ")");
StringBuffer requestURL = request.getRequestURL();
String queryString = request.getQueryString();
requestURL = requestURL.append("?").append(queryString);
StringBuffer sb = new StringBuffer();
try
sb = sb.append(urlParam).append("=");
String encodedStr =
URLEncoder.encode(requestURL.toString(), "UTF-8");
sb = sb.append(encodedStr);
sb = sb.append("#").append(request.getServerName()).append("#").append(request.getServerPort());
String redirectQueryString = sb.toString();
String rurl = loginURL + "?" + redirectQueryString;
response.sendRedirect(response.encodeRedirectURL(rurl));
catch (UnsupportedEncodingException uee)
SSOTokenFormatException stfe =
new SSOTokenFormatException(uee, 4);
Log.Error(stfe.getMessage());
throw new CollectorException(stfe);
catch (IOException ioe)
Log.Error("IOException occured: " + ioe);
throw new CollectorException(ioe);
public IdentityToken getToken(String tokenType,
HttpServletRequest request,
List tokenNames, Properties properties)
throws TokenNotFoundException, CollectorException
_properties = properties;
String valor = null;
Log.Info("URL: "+request.getRequestURI());
if ( tokenType. equalsIgnoreCase("HTTP_COOKIE"))
valor = procesarCookie(request, tokenNames);
}else if (tokenType.equalsIgnoreCase("HTTP_HEADER"))
valor = procesarHeader(request, tokenNames);
}else
throw new CollectorException("token type not supported");
MyIdentityToken token = new MyIdentityToken(valor);
token.setTokenType(tokenType);
token.setPropiedades(properties);
return token;
private String procesarCookie(HttpServletRequest request, List tokenNames)
throws TokenNotFoundException
if (1 != tokenNames.size())
//Only one cookie can be handled
String error = "Invalid number of cookies check jazn.xml";
throw new TokenNotFoundException(error);
Map cookies = new Hashtable();
Cookie allCookies[] = request.getCookies();
if (allCookies != null)
String cookieName = (String) tokenNames.get(0);
Log.Info( "Searching for cookie: " + cookieName);
Cookie cookie;
for(int i = 0; i < allCookies.length; i++)
cookie = allCookies;
if (cookie.getName().equals(cookieName))
return cookie.getValue();
String error = "Rquired cookie not found";
Log.Error(error);
throw new TokenNotFoundException(error);
}else
String error = "No cookie on request";
throw new TokenNotFoundException(error);
private String procesarHeader(HttpServletRequest request, List tokenNames)
throws TokenNotFoundException
String nombreHeader = (String) tokenNames.get(0);
String header = request.getHeader(nombreHeader);
if (header != null)
return header;
}else
String error = "Request doesn't have the requierd header";
throw new TokenNotFoundException(error);
Token Asserter Example
import java.util.Properties;
import javax.security.auth.Subject;
import oracle.security.jazn.asserter.AsserterException;
import oracle.security.jazn.asserter.TokenAsserter;
import oracle.security.jazn.callback.IdentityCallbackHandler;
import oracle.security.jazn.callback.IdentityCallbackHandlerImpl;
import oracle.security.jazn.token.IdentityToken;
public class MyTokenAsserter
implements TokenAsserter
public void finalize()
throws Throwable
public IdentityCallbackHandler assertIdentity(String tokenType,
IdentityToken token,
Properties properties)
throws AsserterException
InversuraIdentityToken idToken = (InversuraIdentityToken) token;
String valorToken = idToken.getValorToken();
InversuraToken invToken;
try {
invToken = new InversuraToken(valorToken);
if (verificarVigencia(invToken))
IdentityCallbackHandlerImpl idcb = new IdentityCallbackHandlerImpl(invToken.getLogin());
idcb.setAuthenticationType("InversuraSSO");
idcb.setIdentityAsserted(true);
MyPrincipal ppal = new MyPrincipal(invToken.getLogin());
Subject subj = new Subject();
subj.getPrincipals().add(ppal);
idcb.setSubject(subj);
return idcb;
throw new AsserterException("Token expired");
}catch (Exception e)
String error = e.getMessage();
throw new AsserterException(error, e);
public boolean verificarVigencia(InversuraToken token)
return token.estaVigente();

Any case study on using ERP sales order vs CRM Sales order in IC WEB UI

Hi All,
Currently we have a requirement where in agent uses ERP Sales order functionality in IC WEB UI for creating sales order. Incase of any incompleteness in order or any pricing error an activity should get created and should get assinged to Back office guy(CRM User).
My approach is as follows, we will call a custom FM in CRM from the user exit associated with Sales order transaction, This logic gets executed on save of ERP sales order.This custom FM will create an activity in CRM and assing it to back office guy. Other approach is to use the IDOC linked to the VAO1 transaction which inturns calls the custom fm.
Can you please suggest if you have any better approach to this.
Recently we came to know that ERP Sales order has got limited functionalities. If some one has a case study doc on ERP Sales order vs CRM sales order pls give me the ref link.
Thanks,
udaya

Hi Udaya,
Calling a Customer Specific R/3 Transaciton was quite easy in CRM 4.0 / 5.0 in the PC-UI Framework using Object Links. You can do that all by customizing and creating a custom method for a BOR Object in Transaction SWO1.
I think I've used CRM_ORDER_MAINTAIN to update the Document Flow. The subsequent activities where created by BAPI_ACTIVITYCRM_CREATEMULTI. I've wrapped all that standard functions in a RFC enabled function module.
It would be possible to provide also a link in the E-Mail to the Manager but the client is using a Citrix environment to provide access to the Portal. But Outlook runs locally. So we decided to use the standard Portal iView to display the Alerts. When you fill the Alert Container with the elements OBJKEY_GUID, OBJKEY_BOR_OBJECT_TYPE, OBJKEY_CRM_OBJECT_TYPE, OBJKEY_METHOD and OBJKEY_LOGICAL_SYSTEM using the Function Module SWC_ELEMENT_SET that provides a direct link to the specific document too.
Best regards
Gregor

Custom fields replication in sales order from CRM to ECC

Hi Experts,
We have added a few custom fields in CRM 7.0 (Ehp1) using AET. The BDoc BUS_TRANS_MSG has been automatically extended with these custom fields.
On ECC side also, same custom fields have been added to VBAK and VBAP, using APPEND STRUCTURE. Fields were added to ADDITIONAL DATA TAB B in VA01 / VA02 transactions.
Our issue is, when a sales order is created in CRM, it is getting replicated on ECC. But, only standard fields are getting replicated. The custom fields that we have added are remaining empty on ECC side.
In CRM --> txn SMW01, we can see that the BDOC is populated with custom fields also.
What is it that we have to do to ensure that custom fields are also replicated to ECC. Do we need to maintain field mapping between CRM and ECC, for custom fields, manually. How and where do we have to maintain the mapping. Also, please let me know the BADIs / exits that need to be implemented to achieve the above functionality
Regards,
Manohar

Hi Manohar
You can map these custom fields using the badi CRM_DATAEXCHG_BADI. Please see the documentation of the badi in SE18 in your system for further details.
Regards
Gavin

What are the best practices for using the enhancement framework?

Hello enhancement framework experts,
Recently, my company upgraded to SAP NW 7.1 EhP6. This presents us with the capability to use the enhancement framework.
A couple of senior programmers were asked to deliver a guideline for use of the framework. They published the following statement:
"SAP does not guarantee the validity of the enhancement points in future releases/versions. As a result, any implemented enhancement points may require significant work during upgrades. So, enhancement points should essentially be used as an alternative to core modifications, which is a rare scenario.".
I am looking for confirmation or contradiction to the statement "SAP does not guarantee the validity of enhancement points in future releases/versions..." . Is this a true statement for both implicit and explicit enhancement points?
Is the impact of activated explicit and implicit enhancements much greater to an SAP upgrade than BAdi's and user exits?
Is there any SAP published guidelines/best practices for use of the enhancement framework?
Thank you,
Kimberly
Edited by: Kimberly Carmack on Aug 11, 2011 5:31 PM

Found an article that answers this question quite well:
[How to Get the Most From the Enhancement and Switch Framework as a Customer or Partner - Tips from the Experts|http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/c0f0373e-a915-2e10-6e88-d4de0c725ab3]
Thank you Thomas Weiss!

Performance problems processing big volumes using ABAP-proxy framework

Hi
We have a custom application ABAP program running on a ECC50 ( WAS640 ) box - that reads change pointer information based on a Z* msg type and generates proxy messages - sending them to XI. Now in every run, this ABAP program pushes out 5000 to 10,000 messages ( one /customer change ) to XI using a proxy framework.
I find that the Z* abap takes very little time to read the change pointer information and generate the outbound messages out of the ECC50 box. The messages are queued in the ECC50 integration engine layer for a long time before they go out to XI. We even got a HTTP_RESP_STATUS_CODE_NOT_OK error for one of the outgoing messages since there is a long list of messages trying to go out to XI.
1) Is the above error because of the timeout in the http connection between ECC50 and the XI box - where do we increase the timeout settings for this ?
2)What are the tuning parameters that need to be set in such a scenario on the integration engine ( ECC50 ) and the XI box ( Integration server ).
We are using QOS as EO when the messages are sent out.
I set EO_INBOUND_PARALLEL and EO_OUTBOUND_PARALLEL tuning params in both of the boxes to 10 . Are these parameters enough - is there something else to be set to improve the performance ?( we have atleast two CPUs each on the WAS boxes ).
Please share your experiences / thoughts on handling such a high volume situation.

Hi Karthik,

1) Is the above error because of the timeout in the http connection between ECC50 and the XI box - where do we increase the timeout settings for this ?
>>>Check this blog-
/people/michal.krawczyk2/blog/2006/06/08/xi-timeouts-timeouts-timeouts
Also check this tuning guide
https://websmp106.sap-ag.de/~sapidb/011000358700000592892005E.PDF
But just one suggestion-
In this scenario, is your target is File or something else?
If it is a file, you can write your proxy in such a way that, for each proxy call only 100 messages will be pushed into XI, and in XI, you can collect these messages using BPM and get the one message at the end of the process.
Hope this helps,
Regards,
Moorthy

How can I add a custom attribute to a catalog area? (CRM Isa Sales)

Gents,
How can I add a custom attribute to a catalog area? (CRM Isa Sales)
Actually I would like to use the Catalog Area Type (maintained in trx COMM_PCAT_ADM on Catalog Area Header level). This field doesn't seem to be available in J2EE webshop. (The field documentation says it is for documentation purposes only so I don't expect it to be transferred).
As this field is not readily available, I would like to add is as an attribute to the Catalog Area. BADI's PCAT_IMS_FEED_ATT and PCAT_IMS_FEED_VAL seem to indicate that it should be possible to add additional fields not only on product level, but also on Area level:
Example implementation code:
method IF_EX_PCAT_IMS_FEED_ATT~READ_NEW_FIELDS.
* Example, how to add new attributes to a indexcategory
* Possible levels are 'C'ategory and 'P'roduct.
* Field 'VALUE' carries the attributetype ('S'tring, 'I'ntegar or
* 'F'loat)
* Structure 'IS_OBJECTS' carries actuall identifiers
data: ls_fields        type comt_pcat_ims_feed_ux.
case iv_level.
    when 'C'.                        "Category Level
*     no new field
    when 'P'.                        "Product Level
      ls_fields-field = 'CUSTOMER_EXIT_FIELD'.
      ls_Fields-value = 'S'.
      append ls_fields to ct_fields.
*     exproduct fields
      ls_fields-field = 'REMAN_ABL'.
      APPEND ls_fields TO ct_fields.
      ls_fields-field = 'EXCH_BUS'.
      APPEND ls_fields TO ct_fields.
endcase.
endmethod.
However, when I create an implementation and add some code in the when 'C' part, the attributes do not seem to get transferred. (I've checked in the debug mode of the developer studio).
- My example code:
METHOD if_ex_pcat_ims_feed_att~read_new_fields.
* Possible levels are 'C'ategory and 'P'roduct.
* Field 'VALUE' contains the attributetype
* ('S'tring, 'I'ntegar or * 'F'loat)
DATA:
ls_fields LIKE LINE OF ct_fields.
CASE iv_level.
    WHEN 'C'.                        "Category Level
      ls_fields-value = 'S'.
      ls_fields-field = 'ZTEST'.
       APPEND ls_fields TO ct_fields.
    WHEN 'P'.                        "Product Level
ENDCASE.
ENDMETHOD.
and:
METHOD if_ex_pcat_ims_feed_val~read_new_fields.
CASE iv_level.
    WHEN 'C'.
     ls_fields-field = 'ZTEST'.
     ls_Fields-value = 'Value 1'.
     append ls_fields to ct_fields.
    WHEN 'P'.
ENDCASE.
ENDMETHOD.
In the ABAP debugger, I can see that my code is touched during initial and delta replications, however, after replication, the fields do not show up in the Java debugger.
Any ideas?
regards,
Wilco Menge

Hi,
How can I customize the /bin/wcmcommand or how can I make use of [2] to create a custom WCMCommand?
I think the "formUrl" is to post those input value to the jcr repository?
var createDialog = {
        "jcr:primaryType": "cq:Dialog",
        "id": CQ.Util.createId("cq-createdialog"),
        "title":CQ.I18n.getMessage("Create Page"),
        "formUrl": CQ.shared.HTTP.externalize("/bin/wcmcommand"),
        "params": {
            "cmd":"createPage",
            "_charset_":"utf-8"
I have added a field called "starred"
Moreover, when I using the firebug to trace the post command, I can see that the starred value is posted also.
:status
browser
_charset_
utf-8
cmd
createPage
label
b
parentPath
/content/keyword_elaboration
starred
c
template
/libs/collab/commons/templates/form
title
a
Source
cmd=createPage&_charset_=utf-8&%3Astatus=browser&parentPath=%2Fcontent%2Fkeyword_elaboration&title=a&label=b&starred=c&template=%2Flibs%2Fcollab%2Fcommons%2Ftemplates%2Fform
However, when I go to the crxde to view the node's attribute, the properity starred is not created
Are there anything I did wrong or missing?
Thanks.
Message was edited by: aslkit

Data syncup issue - Custom extractor for revenue recognition data from ECC into BW

Hi there,
We have created a custom extractor on top of a Function Module (FM) in ECC that reads data primarily from VBREVE table. Currently, we have close to 10 million records and full load isn't a preferred option so we built in a delta mechanism using "Created On" (ERDAT) and "Posting Date" (BUDAT). The idea is to do an initial full load and then switch over to delta loads on a nightly basis for data where:
"Created On" OR "Posting Date" is within last 6 months.
This will ensure if any updates are made to the existing VBREVE entries, this change will be reflected in the BW DSO, provided the "Created On" or "Posting Date" fall within last 6 months. The issue comes up if in ECC a billing plan is cut down to a smaller term, let's say from 3 years to 2 years, the entries for the 1 year will be deleted from VBREVE table. How can I pick up this change in BW DSO since this data has already been loaded in the past? Addition of entries are okay but I need to address the deletion on entries in VBREVE table so that it reflects this in BW DSO. Any ideas how I can accomplish this? In the example on the screenshots, BW still shows the before image and I need to be able to get it to sync up with ECC as per the after image.
-Rohit

Dear Rohit,
The case is complicated , there can be workaround using the changedon date from VBAK table. if the billing plan is changed in the sales order VBAK will be updated for changedon.
1) If the billing plan deletion is a very specific case, then using the change log tables find out which are the sales order for which there has been billing plan change. Store this sales order details in DSO day wise. call it DSO1
2) Create a self transformation to the DSO ( DSO2) where you are currently loading from the table VBREVE (DSO2 to DSO2 -For loading data from the same DSO) .Transformation should have reverse record mode given as a constant.
3) load the data DSO2 from DSO2 by filling up sales order details from DSO1 in the DTP filter.
( This will reverse the complete entry for the sales order in DSO2 for the sales order for which billing plan has been changed)
4) Now load afresh for these sales order again from source system to DSO2 from the table VBREVE.
You can also use VBAK changedon date to trigger this load.
Hope I have not confused you
Regards
Gajesh

How to improve performance for Custom Extractor in BI..

HI all,
I am new to BI and started working on BI for couple of weeks.. I created a Custom Extractor(Data View) in the Source system and when i pull data takes lot of time.. Can any one respond to this, suggesting how to improve the performance of my custom Extractor.. Please do the needfull..
Thanks and Regards,
Venugopal..

Dear Venugopal,
use transaction ST05 to check if your SQL statements are optimal and that you do not have redundant database calls. You should use as much as possible "bulking", which means to fetch the required data with one request to database and not with multiple requests to database.
Use transaction SE30 to check if you are wasting time in loops and if yes, optimize the algorithm.
Best Regards,
Sylvia

Issues with a customized extractor running 'Full' loads.

Hi Gurus,
Is it possible to check at what date/time a particular data record has been posted in the VBPA table [Sales Document Partner Function Table]?
My issue is that we have a customized extractor that pulls data from both the VBAP & VBPA tables based on VBELN [Doc No] & POSNR [Item]. We are using an 'Inner Join' on these two tables, so if either the Doc No or Item is not present in the VBPA table at the time of extraction, the data record will be skipped and we are facing several such missing documents in BW.
The loads are 'Full' based on 'ERDAT' & 'AEDAT' on the VBAP table for the last 3 days i.e. if a Sales Document is either Created or Changed in the last 3 days, it will be picked up by the extractor. So my reasoning for the missing data records in BW is that the VBPA table entries for that particular Order had been updated at a later date and hence data was missed out during extraction [because of the 'Inner Join' based on Doc No & Item].
But since VBPA does not have a created on or changed on field, I am unable to find out when exactly a data record has been updated in the VBPA table.
Any suggestions that you can provide will be highly appreciated!
Thanks

Hi,
I feel your table join logic is not correct. Please discuss with your functional team once and try to revise the logic. Otherwise you may keep missing some records all the time. Test the extractor alot in RSA3 before replicating in BW.
Regards,
Suman

Getting Customer data from Different R3 system to CRM

Hi Gurus,
I need to get Customer data from different R3 systems to CRM. But the problem is, the customer datas in these R3 systems have the same BP number, and the SD datas were defined same in these R3 systems. Thus, when ı try to fetch these SD datas to CRM, it overwrites the existing datas.
I have read different scenarios to solve this;
1. About Using Mapping.
2. About Working on different Clients.
Do you have any solution or suggestion? Need your Help...
Best Regards...

Hi,
The multplie backend scneario is supproted but wth restrictions and on a project basis. Unfortunealtey there's no simple document we can refer you to for this. You would need to involved SAP conuslting- please refer to note 1084315.
Best regards,
Brian.

ISetup new custom interface using BC4J/java class

Hi,
I am able to create new custom interface using the link :- How to setup an user to be Oracle iSetup Super user ? but I have not seen anything for BC4J filter set, as per oracle iSetup developer guide clearly explains step by step process how to create custom BC4J interface type, but they have not mention how to add filters, as per oracle developer guide we have to use 'iSetup Framework' for BC4J, if we select type as 'iSetup Framework' then we don't have option to add filter parameters.
Any idea how to see existing iSetup interface repository values, Search shows the result, but we can't go in details? any idea to see this?
Oracle have good interface repository but most of them does not have option to filter, and update so I want to customize them by adding new interfaces with filterable and update option
Regards
Anil

First, be sure your properties file is in the root of the classpath.
The Messages.properties or Messages_en.properties should be in the WEB-INF/classes/ directory of the war or as a root file of a jar included in the classpath (WEB-INF/lib).
If it doesn't work, try adding a "/" before the file name. The classloader will try to find it as a root file of the classpath.
For example:
ResourceBundle messages = ResourceBundle.getBundle("/Messages", locale);
If you are using sun appserver, the classloader hierarchy is configured by default from inside the war to outside, so it will search first in the WEB-INF/classes/Messages_en.properties and then it will search the file inside each jar file in WEB-INF/lib.
If you want more information, check the classloader hierarchy of the appserver you are using.
Hope it helps.

Custome Extractor using BW Adaptor Framework in CRM

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