Customer heirachy 3data is not populating in condition record(vk11)- urgent

Gurus
Please some one can help me on this issue , very urgent.
also ask me if you have any further questions.
my access seuqence  key combination are
sales org,
Distribution channel,
customer heirarchy3 ,
product heirachy1,
product heirachy2,
product heirachy3,
product heirachy 4 and
Materila group 4               total 8 fields
for the above mentioned fields when trying to create condition record in vk11
from drop down box I am not able to see data from customer heirarchy3-HIENR03(drop down box in condition record screen -vk11)  field --?
whats wrong with that?
how to solve this issue?
thanks
kris

Some one can help me on this issue.
thanks
kris

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    Message was edited by: Aby Jacob Emmanuel

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