Customer Statements and Correspondence

Hello-
We have couple of correspondence types created for our customer statements and invoices. We use program "RFKORD10" and have some sap scripts designed to print out customer statements.
We were on 4.7 SP 24 and recently have applied supprot packs till 31. With the applicaiton of SP's two notes were applied to this program "RFK0RD10" which are 999507 and 854148.
Our statements now printing way different and incorrect. We looked at the sap scripts and nothing changed. Looked at the program and these are the two changes. What else would be the problem?
Did anyone face this issue?
Thanks in advance.
RNarayan

Hello,
Check if notes 1243485 and 1100728 are applied. If not, implement them.
They should fix this.
Regards,

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R12 Generate Customer Statement and email to customer automatically.

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Binding a subtree using custom State- and ObjectFactory

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first of all a very short example to illustrate my idea. I know that it would be complete rubbish to store the kind of data in the example in multiple classes and ldap entries. Currently I'm working with much larger objects that must be written according to special schema definitions. This example is really only for illustration!
LDAP-Schema:
objectclass ( 1.3.6.1.4.1... NAME 'myperson'
              SUP top STRUCTURAL
              MUST ( cn $ sn ) MAY ( email ) )
objectclass ( 1.3.6.1.4.1... NAME 'myphoto'
              SUP top STRUCTURAL
              MUST ( cn $ jpegPhoto ) )
Java-Classes:
class MyPhoto {
    byte[] photo;
class MyPerson {
    String cn;
    String sn;
    String email;
    MyPhoto photo; // This is the really relevant line :)
}Now to the question:
Is it possible to bind multiple java objects with one call to bind and to get a subtree by using custom State- and ObjectFactory-Classes?
Structure of the LDAP-Database
dn: cn=John Doe
{ cn=John Doe
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   [email protected]   }
dn: cn=TheLogo, cn=John Doe    // Child of cn=John Doe
{ cn=TheLogo              // The cn is the same for all MyPhoto entries
                          // its only use is for building the dn
jpegPhoto=[some binary data]   }I tried to solve the problem with a kind of recursion. When my StateFactory is called to bind an Object of Class MyPerson it builds the appropriate AttributeList. Before it returns, it calls bind for the Object of class MyPhoto with the dn: "cn=TheLogo,cn=John Doe".
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Hello,
A provisional solution is to use an external controller. For this approach to work, each class has to provide the list of objects being part of its properties. I have prepared two interfaces for this purpose:
public interface HasSubordinates {
Enumeration getSubordinates();
boolean hasSubordinates();
public interface Storable extends HasSubordinates {
String getIdentifier();
Then, you can use the controller to recursively get the object "tree" and store it in the directory (either using objects that implement the DirContext interface or using StateFactories - the last one is the one I have used)
The code for the Controller is the following:
import javax.naming.*;
import javax.naming.directory.*;
import javax.naming.spi.*;
import java.util.*;
import java.io.IOException;
public class DatabaseAccessController {
// Constants
final static String ldapServerName = "localhost";
final static String rootdn = "cn=juanluis, o=niaf";
final static String rootpass = "secret";
final static String rootContext = "o=niaf";
private DirContext initialContext;
private static Properties env = new Properties();
static {
env.put( Context.INITIAL_CONTEXT_FACTORY, "com.sun.jndi.ldap.LdapCtxFactory" );
env.put( Context.STATE_FACTORIES, "database.PersonStateFactory:database.AddressStateFactory");
env.put( Context.PROVIDER_URL, "ldap://"+ ldapServerName+"/"+rootContext);
env.put( Context.SECURITY_PRINCIPAL, rootdn );
env.put( Context.SECURITY_CREDENTIALS, rootpass );
public DatabaseAccessController() {
try {
initialContext = new InitialDirContext( env );
} catch( Exception e ) {
e.printStackTrace();
public void store( Storable object ) {
try {
store( object, initialContext );
} catch( NamingException ne ) {
ne.printStackTrace();
private void store( Storable object, DirContext ctx ) throws NamingException{
DirStateFactory.Result result = DirectoryManager.getStateToBind( object, null, null, env, null );
Attributes attributes = result.getAttributes();
DirContext new_ctx = ctx.createSubcontext( dn(object), attributes );
if( object.hasSubordinates() ) {
Enumeration subordinates = object.getSubordinates();
while( subordinates.hasMoreElements() ) {
try {
store( (Storable)subordinates.nextElement(), new_ctx );
} catch( Exception e ) {
e.printStackTrace();
private String dn( Storable object ) {
return "cn="+object.getIdentifier();
This is an example of how it should work on two objects:
public class Person implements Storable{
String name;
String surname;
Address address;
public Person(String n, String sn, Address addr) {
name = n;
surname = sn;
address = addr;
public boolean hasSubordinates() {
return true;
public Enumeration getSubordinates() {
Hashtable h = new Hashtable();
h.put("address", address );
return h.elements();
public String getIdentifier() {
return name + " "+ surname;
public class Address implements Storable {
String street;
int number;
Attributes attrs;
public Address( String s, int n) {
street = s;
number = n;
public boolean hasSubordinates() {
return false;
public Enumeration getSubordinates() {
return null;
public String getIdentifier() {
return street + number;
And here it is the program that access to the directory:
public class TestLDAP {
public TestLDAP() {
public static void main(String[] args) {
try {
System.out.println("Creating controller...");
DatabaseAccessController controller = new DatabaseAccessController();
System.out.println("Controller created");
Person person = new Person("Juan Luis", "Manas", new Address("Street in Madrid", 33 ));
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controller.store(person);
System.out.println("object stored successfully!");
} catch( Exception e ) {
e.printStackTrace();
}��
If you find a better way of performing the storage of complex objects in the directory, please, let me know.
Regards,
Juan Luis

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Hi,
What is a customer statement and when do we use it? An example in terms of business scenario would surely help me.

Hi,
In business sense Customer statment is the list of transactions that were executed over a period of time.
When ever customer buys the material from the company bill is generated and the same is debited to his account.
whenever customer pays the amount to the company, the amount will be credited to his account.
So the Customer statment will have the list of DEBIT and CREDIT entries.
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We are running SAP Business One 2007A PL5.
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Hi Michael,
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Hi guys: I know I can use F.27 to issue customer statements to several customers, but how can I make the system print the invoices that are on that statement along with the statement?
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Hi
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Hi Justin
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http://help.sap.com/saphelp_47x200/helpdata/en/f0/4228f2a97311d2897a0000e8216438/frameset.htm
http://help.sap.com/saphelp_47x200/helpdata/en/4b/ad4ecb17fd11d28a360000e829fbbd/frameset.htm
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Award points if this is useful

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Is there a method within SAP B1 or using an add-on whereby we can send all of our invoices for a single days business by email without needing to send each one individually? Ideally we would like to be able to do the same thing with out statements also in each case using the E_Mail field from the BP Master Data Form (field OCRD,E_Mail) as the recipient address for the email.
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Hi Johnny,
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1) Is there a way to archive customer statements for correspondence that SAP has provided? If not, do you know of any way that companies use to archive customer statements?
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Your replies are stongly appreciated and points will be rewarded.
Thanks,
Lakshman.

Hi Laksman,
Welcome to SDN !!!
Well for your answer.
1) to my knowledge most of the company save customer statement externally, either through paper or as pdf files.but you can generate customer statement as describe by SURE above.
2) Well Business address services fall under functional even through it seems too technical. But you need help to techinical team to execute the same. as in the end configuration needs to be done for output types to decide if its printed or send through Fax. etc.
3) Smartforms can also be used but SAP script is the most commonly used.
Hope this helps.
Please assign points as way to say thanks
3)

Customer statement from trace in SAP

Hi,
The business uses F.27 for customer statements and takes a printout.A customized form is created for the same. However I want to trace the form name in SAP?
How can I do it in SAP?

Hello,
You have pre-requisites for F.27
1. You must have maintained the indicator in customer or vendor master record. (1 or 2)
2. You cannot direct execute F.27. The pre-requisite for F.27 is FB12. In FB12, you should first request the system. At the time, the user should know what he or she is requesting. It is nothing but Correspondence type.
Please review the settings for correspondence. You will come to know how it has been linked up.
Your correspondence types are linked to a program and in turn this program is linked to a form.
SPRO
IMG ==> Financial Accounting => Customer Accounts => Line Items => Correspondence => Make Settings for correspondence.
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Regards,
Ravi

How to send multiple customer statements by email using RFKORD11 program.

Hi All,
How to send multiple customer statements by email using RFKORD11 program. Is it possible?
As of now we copied the stanadard program and sending the customer statements by email, one by one.
if i execute the z program it will show the customer statement and send mail option.
if i click send mail it will send that customer statement to the corresponding customer.
then again i need to click back, it will show next customer statement and click on send mail.
Pl guide me, if any one worked on this program.
thanks in advance.
Regards,
Mahesh

Try execute the program in the background to see if that helps.

How to send multiple customer statements by email using RFKORD11

Hi All,
How to send multiple customer statements by email using RFKORD11 program.
As of now we copied the stanadard program and sending the customer statements by email, one by one.
if i execute the z program it will show the customer statement and send mail option.
if i click send mail it will send that customer statement to the corresponding customer.
then again i need to click back, it will show next customer statement and click on send mail.
Pl guide me, if any one worked on this program.
Regards,
Mahesh

Hi .
You first need to copy that program to Z and make the changes in it. Can you convert sapscript to smartform?
then you can write a logic to send mail in the loop.
to send the pdf file
https://www.sdn.sap.com/irj/scn/wiki?path=/display/snippets/mailsendthroughoutputcontrols
Regards,
Madhuri
Edited by: madhuri sonawane on Jun 10, 2009 4:20 PM

Sending AR Customer Statements & Invoices by Email

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Thanks a lot Gareth.
So will have to do some customizations. We were wondering if we can do it without making any code changes, seems not.
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Hi,
Pls tell me what is Customer Statement and how it is differ from Dunning letters ?
Thanks

A Statement gives a Customer complete record of their invoice, debit memo, chargeback, deposit, receipt, on-account credit, credit memo, and adjustment activity for a specific period.
You use dunning letters to inform your customers of past due invoices, debit memos, and chargebacks.
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Dear Forum,
The users want to generate the Customer Statement with opening and closing balances like the traditional one. The statement now generated gives the list of all open items as on date, but the users want the statement with opening balances as on the date of the begining of the range specified and the closing balance at the end of the period for which the statement is generated. Is there a way to generate the same from the system.
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Regards,

Hi,
SPRO> Financial Accounting (New) > Accounts Receivable and Accounts Payable > Customer Accounts > Line Items > Correspondence > Make and Check Settings for Correspondence
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Regards,
Gaurav

Customer Statements and Correspondence

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