Customise ISE Guest Portal

I'm having trouble with what seems the most basic of things to customise on the guest portal serverd out of ISE.
I'd like the text colour on the page to be black, and not white (so I can use a completely white background). IE the Username, Password & Guest Portal text.
I've tried all the values I can find with regards to customising, but I'm not having any luck.

Did you ever get to the bottom of this? I have got the exact same problem. The text colours that are referred to in version 1.1.3 don't change the username and passord fields on the login page.
thia seems like it should be quite a simple change to do on the customisation page (but then again most things in ISE don't seem to follow much logic)
thanks
Craig

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How to use ISE Guest Portal for AD users

Hi there,
As subject explains all, I want to use ISE Guest Portal for my domain users. I have tried many different ways to authenticate users and finally I came to the conclusion that ISE CWA works pretty well and is very stable. WLC Webauth sucks alot, does not redirect to the login page always.
Can you please share what other ways are stable ways to authenticate AD users? I know about WPA 802.1x authentication but that requires a CA in the network which is not available at the moment. So can you please Suggect?
Otherwise, I want to use ISE Guest Portal for my AD users as well. AD is already integrated to ISE, the issue happens when I attempt to athenticate using AD user account, the user gets authenticated but the Guest Portal redirects me to Device Provissioning page and there it shows an error saying "there is not policy to register the device, contact system admin"
Am I missing something??
I am running WLC 5760 with ISE 1.2
Thanks in advance..

Hi,
Can you post a screenshot of your current policies? Also for 802.1x authentication although it is best practices you do not have to have an internal CA to make this solution work. You can disable the option to "validate server certificate" or you can use a trusted CA to sign the certificate for the eap interface.
In most cases 802.1x is the method to go because it provides dynamic authentication without forcing users to redirected to a web page multiple times throughout the day, scenarios such as computers that sleep or users that are mobile will not have connectivity until they redirect to the portal if one of the scenarios exist. You also gain WPA encryption on your WLAN, if you are using strictly layer 3 web auth you run into issues where encryption is not used and rely on encryption from the application as your method of data integrity and security.
Thanks,
Tarik Admani
*Please rate helpful posts*

Cisco ISE Guest Portal - DNS Issue - External Zone

Hello,
I have a customer that has the following sceanrio :
In a wireless deployment and a Cisco ISE 1.1.3 deployment with CWA, when the wireless guest receives the redictect URL from ISE (URL to access the ISE Guest Portal), this URL is based on the ISE DNS name, not on its IP address; so, the PC can't resolve this via DNS name since there is no DNS in the External zone (for guets) or by using the ISP DNS servers addresses provided by the DHCP server, and, so, it can't access the Guest Portal at all ;
I know that in trying to manually code the IP address - this does not work (ie in the CWA Authorization profile, the equivalent URL redirect via the CISCO av-pair as follows :
cisco-av-pair=url-redirect=https://10.10.10.10:8443/guestportal/gateway?sessionId=sessionIdValue&action=cwa, )
since the sessionIdValue variable is not replaced by its real value when sent to the wireless client)
My question is : Has this issue been addressed in version Cisco ISE 1.2 - has anyone tried it if has been addressed? If not in Cisco 1.2 - does anyone know iof this feature will become available?
Thank-you in advance for your replies.
Robert C.

Robert,
Manual assignment has been made available in ISE 1.2 release.
M.

Pb to reach ISE Guest portal due to DNS constraints

I have set up a Guest Portal with WLC 5508 7.4 and ISE 1.1.1 ;
everything is OK, except one thing :
the Guest VLAN, associated to the Guest SSID is, actually, a DMZ behind my customer firewall and the DHCP parameters provided to the wireless Guest equipement connected on this VLAN include the public ISP DNS servers addresses, not the customer internal DNS serveurs addresses;
this seems OK since the idea of this Guest SSID is to give a pure Internet access to the Guests, and no connection at all towards the customer internal servers;
the problem is that, when the wireless guest receives the redictect URL from ISE (URL to access the ISE Guest Portal), this URL is based on the ISE DNS name, not on its IP address; so, the PC can't resolve this internal DNS name by using the ISP DNS servers addresses provided by the DHCP server, and, so, it can't access the Guest Portal at all ;
Apart from changing those DNS values in the DHCP server (the customer does not accept this solution), how could we solve this problem ?
I have tried to code manually , in the CWA Authorization profile, the equivalent URL redirect via the CISCO av-pair as follows :
cisco-av-pair=url-redirect=https://192.168.1.10:8443/guestportal/gateway?sessionId=sessionIdValue&action=cwa,
but, it does not work, since the sessionIdValue variable is not replaced by its real value when sent to the wireless client
any comment welcomed

We had the same issue. Our solution was to advertise the internal IP address from our external facing DNS server and let it propagate publicly. Our ISE box is in a DMZ and the firewall rules do not allow outside traffic to it, however the clients will get the correct internal IP address and since they are already inside the firewall on the DMZ segment they are able to get to the ISE box with the publicly resolved internal IP address. The other option we entertained was a firewall DNS redirect. That would work by intercepting the DNS request for that specific URL and return the proper internal IP, all other DNS requests would pass through to the public DNS server.

ISE Guest Portal and one more SSID using internal accounts

Hi Guys,
I have two SSIDs on WLC, the first is related with ISE Guest Portal and the second is related with employee but i realize that the
Guest user can access the employee SSID and employee accounts can access the Guest portal page.
I guess this is happen because i cannot split these databases under "Internal Users" on Authentication Policy.
How can i restrict the access even if i am using the internal databse?
thanks a lot

using the Authorization policy is the right way. Match the corp ID store to the corp WLAN SSID ID in the AuthZ policy, for example (where Employee is your corp ID store and yyyy is the name of your corp SSID):

ISE Guest portal CWA - Webauth exit button on Login Successful page not working (Safari and Chrome)

Hello
Has anyone else experienced the issue where this exit button works when IE is used to login to the ISE Guest portal, but not when Chrome is used. Same for Safari (from IPAD).
Sent from Cisco Technical Support iPad App

Google Chrome is not a fully supported browser for use with the Administrative User Interface of the Identity Services Engine (ISE), Version 1.1.3 and earlier.

ISE - Guest Portal Voucer

hi all,
my customer has set Wireless LAN Guest Voucher for 28 days however after 6 days its not working.
Our customer gives Wireless LAN Guest User a 28 days voucher from ISE Guest Portal Solution. After 6 days of using the accounts will not work. Must be deleted and added new. These accounts are not expired, but the login will fail after 6 days.
any idea why this is or do I need to escalte this to Cisco?
regards,
Lance

You might have another limiter in there. have are your durations configured?
//////only if expiring////////////////////////
You are probably hitting the account duration set on the Sponsor Group that created the voucher.
this can be set under administration -> sponsorgroups -> click on the sponsor group in question -> authorization levels -> and set the Max duration for accounts.

ISE Guest Portal only redirect HTTPS traffic.

I have a wireless deployment consisting of the following:
5760 WLC & ISE 1.2
Am I missing something here
I have 4 similar deployments, and never had these issues:
On Android / Apple devices, the guest portal does not pop up automatically &
On a Windows Laptop only https traffic directs to the guest portal.
Thanx

i think you need to recheck the configuration also check the link for step by step config
http://www.cisco.com/c/en/us/solutions/enterprise/design-zone-security/landing_DesignZone_TrustSec.html

ISE Guest Portal Failover For New Requests

I have one controller and two ISE 1.2 nodes (primary and secondary) for resiliency, not capacity. Each ISE node has one interface for Management and one interface for Guest Portal. PSN is active on both nodes. The WLC chooses the ISE node (with fallback) for authentication. For guest authentication, the user should be redirected to one of the two Guest Portals. What is the best method for choosing and correctly redirecting the user to the Guest Portal (including when one is down). Is there another/simpler solution than a load-balancer for this scenario. Node Groups are for pending sessions and I need a solution for new sessions.
Thanks.

You dont need to do that, once the WLC has deemed a PSN down, new mab requests are sent to the next psn in your radius list on the wlc, and the other psn will reply with its own hostname in the redirect url.

ISE Guest Portal redirection not working

I have built a lab at home. I have a Win2008 Server for AD/DNS, ISE 1.2 (VM trial), a 3560-cg switch, 2500 WLC and 2602i AP. I have configured everything as per the documentations online. My issue is that when I connect to the open SSID, it gets connected and has the dns server populated as well, but the redirection never takes place. I can search for google or cnn.com but it just stays at looking up host or something. However, if i take the redirect URL from the WLC and then do it on the browser, it does go to the guest portal. Let me know what issues I can see and if there is any other information I can provide.

Issue resolved.
Since my lab environment didnt have access to the internet and hence dns servers 8.8.8.8 would not resolve any public ips. But when an address is resolvable by a dns then it redirects nicely. For test I created a dns entry on the dns server itself and tested it.
Sent from Cisco Technical Support Android App

ISE Guest Portal - Error Resource not found

Hello,
When I create a guest user through the sponsor portal, then try to login with this guest user through the Guest Portal, after I press login button, the following error message occurs and do not know what to do to solve.
Error: Resource not found.
Resource: /guestportal/
None of the messages on the forum about it helped me to solve the problem.
I am using ISE 1.1.3.124 and this is a new re-image appliance.
Can anyone help?

Hello,
As you are not able to get the guest portal, then you need to assure the following things:-
1) Ensure that the two Cisco av-pairs that are configured on the authorization profile should exactly match the example below. (Note: Do not replace the "IP" with the actual Cisco ISE IP address.)
–url-redirect=https://ip:8443/guestportal/gateway?...lue&action=cpp
–url-redirect-acl=ACL-WEBAUTH-REDIRECT (ensure that this ACL is also defined on the access switch)
2) Ensure that the URL redirection portion of the ACL have been applied to the session by entering the show epm session ip command on the switch. (Where the session IP is the IP address that is passed to the client machine by the DHCP server.)
Admission feature : DOT1X
AAA Policies : #ACSACL#-IP-Limitedaccess-4cb2976e
URL Redirect ACL : ACL-WEBAUTH-REDIRECT
URL Redirect :
https://node250.cisco.com:8443/guestportal/gateway?sessionId=0A000A72
0000A45A2444BFC2&action=cpp
3) Ensure that the preposture assessment DACL that is enforced from the Cisco ISE authorization profile contains the following command lines:
remark Allow DHCP
permit udp any eq bootpc any eq bootps
remark Allow DNS
permit udp any any eq domain
remark ping
permit icmp any any
permit tcp any host 80.0.80.2 eq 443 --> This is for URL redirect
permit tcp any host 80.0.80.2 eq www --> Provides access to internet
permit tcp any host 80.0.80.2 eq 8443 --> This is for guest portal
port
permit tcp any host 80.0.80.2 eq 8905 --> This is for posture
communication between NAC agent and ISE (Swiss ports)
permit udp any host 80.0.80.2 eq 8905 --> This is for posture
communication between NAC agent and ISE (Swiss ports)
permit udp any host 80.0.80.2 eq 8906 --> This is for posture
communication between NAC agent and ISE (Swiss ports)
deny ip any any
Note:- Ensure that the above URL Redirect has the proper Cisco ISE FQDN.
4) Ensure that the ACL with the name "ACL-WEBAUTH_REDIRECT" exists on the switch as follows:
ip access-list extended ACL-WEBAUTH-REDIRECT
deny ip any host 80.0.80.2
permit ip any any
5) Ensure that the http and https servers are running on the switch:
ip http server
ip http secure-server
6) Ensure that, if the client machine employs any kind of personal firewall, it is disabled.
7) Ensure that the client machine browser is not configured to use any proxies.
8) Verify connectivity between the client machine and the Cisco ISE IP address.
9) If Cisco ISE is deployed in a distributed environment, make sure that the client machines are aware of the Policy Service ISE node FQDN.
10) Ensure that the Cisco ISE FQDN is resolved and reachable from the client machine.
11) Or you need to do re-image again.

ISE Guest portal digital public certificate with dual deployment

I have a deployment of ISe which has a primary and secondary node. We are using ISE for Guest web access and it's Guest portal functionality.
I have installed a public VeriSign certificate onto the primary node so that guest users don't certificate errors when they get redirected to the guest portal.
We have a DNS server with an entty for the guest portal URL e.g. guest.company.com with the IP adresses of both ISE servers.
When users are loggin onto the guest wireless it is pot luck whether or not they get the primary ISE node because of the DNS round robin of the ISE IP addresses.
Is there anyway to make the secondary ISE node use the Verisign certificate as well or do I need to buy another certificate which is linked to the secondary ISE nodes FQDN?
(the certificate I have currently has a CN of the FQDN of the primary ISE server with subject alternative names of the secondary ISE node and the guest web redirect URL).
Any help would very much be appreciated.
thanks
Craig

Hi Craig,
Please check the below link with a similar prob, might help.
https://supportforums.cisco.com/thread/2161878

Cisco ISE guest portal redirect not working after successful authentiation and URL redirect.

Hi to all,
I am having difficulties with an ISE deployment which I am scratching my head over and can't fathom out why this isn't working.
I have an ISE 3315 doing a captive webportal for my guest users who are on an SSID. The users are successfully redirected by the WLC to the following URL:https://x.x.x.x:8443/guestportal/Login.action?portalname=XXX_Guest_Portal
Now when the user passes through the user authentication splash screen they get redirected to https://x.x.x.x:8443/guestportal/guest/redir.html and recieve the following error:
Error: Resource not found.
Resource: /guestportal/
Does anyone have any ideas why the portal is doing this?
Thanks
Paul

Hello,
As you are not able to get the guest portal, then you need to assure the following things:-
1) Ensure that the two Cisco av-pairs that are configured on the authorization profile should exactly match the example below. (Note: Do not replace the "IP" with the actual Cisco ISE IP address.)
–url-redirect=https://ip:8443/guestportal/gateway?...lue&action=cpp
–url-redirect-acl=ACL-WEBAUTH-REDIRECT (ensure that this ACL is also defined on the access switch)
2) Ensure that the URL redirection portion of the ACL have been applied to the session by entering the show epm session ip command on the switch. (Where the session IP is the IP address that is passed to the client machine by the DHCP server.)
Admission feature : DOT1X
AAA Policies : #ACSACL#-IP-Limitedaccess-4cb2976e
URL Redirect ACL : ACL-WEBAUTH-REDIRECT
URL Redirect :
https://node250.cisco.com:8443/guestportal/gateway?sessionId=0A000A72
0000A45A2444BFC2&action=cpp
3) Ensure that the preposture assessment DACL that is enforced from the Cisco ISE authorization profile contains the following command lines:
remark Allow DHCP
permit udp any eq bootpc any eq bootps
remark Allow DNS
permit udp any any eq domain
remark ping
permit icmp any any
permit tcp any host 80.0.80.2 eq 443 --> This is for URL redirect
permit tcp any host 80.0.80.2 eq www --> Provides access to internet
permit tcp any host 80.0.80.2 eq 8443 --> This is for guest portal
port
permit tcp any host 80.0.80.2 eq 8905 --> This is for posture
communication between NAC agent and ISE (Swiss ports)
permit udp any host 80.0.80.2 eq 8905 --> This is for posture
communication between NAC agent and ISE (Swiss ports)
permit udp any host 80.0.80.2 eq 8906 --> This is for posture
communication between NAC agent and ISE (Swiss ports)
deny ip any any
Note:- Ensure that the above URL Redirect has the proper Cisco ISE FQDN.
4) Ensure that the ACL with the name "ACL-WEBAUTH_REDIRECT" exists on the switch as follows:
ip access-list extended ACL-WEBAUTH-REDIRECT
deny ip any host 80.0.80.2
permit ip any any
5) Ensure that the http and https servers are running on the switch:
ip http server
ip http secure-server
6) Ensure that, if the client machine employs any kind of personal firewall, it is disabled.
7) Ensure that the client machine browser is not configured to use any proxies.
8) Verify connectivity between the client machine and the Cisco ISE IP address.
9) If Cisco ISE is deployed in a distributed environment, make sure that the client machines are aware of the Policy Service ISE node FQDN.
10) Ensure that the Cisco ISE FQDN is resolved and reachable from the client machine.
11) Or you need to do re-image again.

Cisco ISE Guest portal

Dears,
I want to configurate guest portal(Central Web authentication) for wireless client on Cisco ISE. I confuse that:
Must i configure redirect ACL in switch? If yes which access-group or which interface i applied this redirect ACL?
I read that must be create redirect ACL in WLC.

I also do my configuration form these guide. In this guide write that:
reate the Authorization Profile
On the ISE, the authorization profile must be created. Then, the authentication and authorization policies are configured. The WLC should already be configured as a network device.
In the authorization profile, enter the name of the ACL created earlier on the WLC.
Click Policy, and then click Policy Elements.
Click Results.
Expand Authorization, and then click Authorization profile.
Click the Add button in order to create a new authorization profile for central webauth.
In the Name field, enter a name for the profile. This example uses WLC_CWA.
Choose ACCESS_ACCEPT from the Access Type drop-down list.
Check the Web Redirection check box, and choose Centralized Web Auth from the drop-down list.
In the ACL field, enter the name of the ACL on the switch that defines the traffic to be redirected. This examples usescwa_redirect.
this confuse me.

ISE Guest Portal Time Profiles

G'day All,
Could someone advise if it is possible to extended or change the time profile of a guest account that has already been created? I am trying to understand using time profiles from within the Sponsor Portal. Imagine a guest user has an account created that gives them 2 weeks access, towards the end of the 2 weeks the user requires another week of access.
From what I can see in both the ISE time profiles config page and from within the sponsor portal, either the user would have to wait until the existing account expired and have a new account created or a new account would have to be created to grant the additional access, and the existing account could be deleted, I am just seeking clarification of whether time extensions for Guest Accounts is possible prior to the account expiring.
Currently using ISE 1.1.3
Thanks in advanced guys.
James.

Please follow the below steps to edite the time profile:
Adding, Editing, or Duplicating Time Profiles
To add or edit a time profile, complete the following steps:
Step 1 From the Cisco ISE Administration interface, select Administration > Guest Management > Settings > Guest > Time Profiles.
Step 2 Click one of the following:
• Add—to create a new time profile
• Edit—to edit an existing time profile
• Duplicate—to duplicate an existing time profile
Step 3 Enter the name and description of the new time profile.
Step 4 Select a Time Zone for Restrictions. Time Restrictions are a set of time periods during which a guest account associated with that time profile would not be granted access to the network or guest portal.
Step 5 From the Account Type drop- down menu, choose one of the predefined options:
• StartEnd—allows sponsors to define start and end times for account durations
• FromFirstLogin—allows sponsors to define the duration of time that guests can have access after login
• FromCreation—allows sponsors to define the duration of time that guest can have access after account creation
Step 6 Set the Duration for which the account will be active. The account expires after the duration set here has expired. This option is available only if you select the Account Type as FromFirstLogin or FromCreation.
Step 7 Set the Restrictions for the guest access.
These restrictions are composed of a day of the week and a start and end clock time. The Time Zone value specified in the time profile affects the clock times set in any of the Time Restrictions within the time profile. For example, a Time Restriction that specifies Monday 12:00 am to 8:00 am and Monday 6:00 pm to 11:59 pm would only grant system access between 8:00 am and 6:00 pm on Mondays within the time zone of the time profile. Any other day of the week would have no time restriction in this example and system access would be granted at any time.
Step 8 Click Submit.

Customise ISE Guest Portal

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