Damage DVD and Laser
Can an apparently damaged DVD (scrathed or something) spoil the laser (DVD player) for the computer?
Thanks in advance
Sorry, but you're apparently not understanding what I'm asking. Is the DVD to which you're trying to burn the files one that already has other videos (or any other files) on it? Or is the DVD blank?
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I got this laptop refurbished from Apple in July. It was originally released in October 2011. I have watched DVD's on it previously, but lately, in the past 3 weeks, it's been pooping up the "skipping over damaged area" message. I put in a brand new DVD and half way through, it did it again, and I can't get past it. Any thoughts on what the problem may be?
You can just open Terminal (in Utilities) and run the rm command (make sure you type it exactly) and then reboot. With /.AppleSetupDone gone the system will think it is the the second part of an installation, i.e., after it installs and reboots and starts the Setup Assistant. You will see the Welcome and music all over again and then you can go through the setup prompts again, this time specifying a password.
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Been trying to burn a movie onto DVD and get this "The disc can’t be burned, because the device failed to calibrate the laser power level for this media" Anybody know what it means and what to do? Help! Thanks
It generally means that the media is faulty or of poor quality. Most of us here use Verbatim, Maxell or Taiyo Yuden media.
OR
Your Superdrive may need a clean.
If you have further questions please state what Mac, with what versions of OS X, iMovie and iDVD you are using. -
Got a MacBook with 10.5.8 I am anable to burn cds, dvds, and dl dvds. Everything worked before I reformatted my computer but now it comes up with error messages like unable to communicate or something about the laser power levels. Help! Anyway to check to see what is going on?
Hi I am having the identical problem with my 24" intel iMac 2007..... Did you ever figure out what the problem was? I'm on round 3 now and with a completely blank grey screen and it won't start up from the disk 1.. I also have diskwarrior and techtool pro as well as the osx leopard and snow leopard disk... The HD is new.. Replaced by apple 3 months ago.. Don't know the cause the first time this happened about 9 months ago.. 2nd time, 6 months ago it never rebooted from the office for mac 2008 critical update... Did a clean install after backing up to TC... Took it to apple replaced HD even though it appeared ok, they checked all hardware and I ran techtool pro daily ever since. Last week software update had several updates avail. Office for mac being one of them.. I updated and have never booted since.. . I swear to never ever use another Microsoft product as long as I live if I can just fix this once more... Help me please
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Help! DVD and CD Writers and Readers both gone!!
Hi all- I am having the same trouble that some of you have been having, namely that my 17" iMac will no longer write or read my DVDs and CDs. At the present time, it will play pre-recorded cds amd Dvds. I will not be surprised if that goes also. I seem to have had a progressive loss of function. I have read the threads that deal with this and have tried some of the solutions but no go! I am on:
17" iMac
Running OS 10.4.7.
Have Pioneer but have checked the device and do not need the update called for--I have DVD-105 A506.
I went ahead and downloaded the update and tried to run it and it said that I did not need it. This was to just confirm for myself that I did not need it.
So far, I have used Tech Tool to check out things and it only found some minor things with the finder. I am going to run the repair in a little while but I can't imagine that minor things could cause such a problem as I have.
Am I going to have to redo my hard drive and drop back to Panther?? I will do that if I must but I am hoping for a solution as of now with Tiger.
Thank you in advance for any suggestions.Hi, Gloria.
1. I presume the optical drive in your Mac is the one that shipped with it from the factory. True?
2. What is the exact text of any error messages you see when you encounter the problem?
3. Immediately after the problem occurs, check the ends of these Console logs for clues. Do not post the entire logs, simply copy/paste any messages at the ends of the cited logs that related to CDs, DVDs, "disc recording framework", or the like.
For example, of you see messages indicating Error Code 0x8002006D when you attempt to burn a disc, there are three primary causes for such:1. Dirty lens in your optical drive. The error code means that the burner was unable to perform the power-calibration test for its laser with the media. The test is described in "About optical disc drive burning and write speeds." A dirty lens is the most common cause of this error. Buy a dry CD/DVD lens cleaner at a good electronics or computer store and use it to attempt to clean the lens.
2. Incompatible media. Many new optical disc formats employ dyes for high-speed burning that may not work with older optical drives. The power calibration test fails, not because of a problem with the lens, but because of an issue with the dyes in the optical media. Try a different brand of media.
3. Optical drive failing. Your CD/DVD burner is simply worn out or damaged and needs to be replaced. If your Mac is still under warranty, you may wish to contact AppleCare. If there is an Apple Retail Store in your area, I'd recommend taking it there. You may wish to call ahead to make an appointment at the Genius Bar.4. You wrote: "So far, I have used Tech Tool to check out things and it only found some minor things with the finder. I am going to run the repair in a little while but I can't imagine that minor things could cause such a problem as I have."
4.1. Exactly what problems were found?
4.2. Is that TechTool Deluxe or TechTool Pro? In either case, before running any of the disk repair functions of such, be sure you are using a Tiger compatible version:• For TechTool Deluxe: version 3.0.4 or later.
• For TechTool Pro: version 4.0.4 or later.See also:• "Mac OS X 10.4: Don't use Tech Tool Deluxe 3.0.3's Volume Structure repair."
• "Only use Mac OS X 10.4-compatible disk utilities with Mac OS X 10.4 volumes."
Note that some of the information above is from the "Burning CDs and DVDs" and "Disk Utilities" chapters of my book, Troubleshooting Mac® OS X, Tiger Edition.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
Can't play DVD and use Spotlight at the same time.
I have been running in to all sorts of problems while playing a DVD. I have TV shows on DVD, so I watch them while I work. Everytime I have one playing and I open Spotlight to search for something my PB begins making this very loud noise. I don't know if it is my DVD player or something else, but as soon as I delete what is was I was searching for in Sportlight, it stops. It really bugs hearing this noise, because it sounds like something is wrong. If anybody can help, that would be great.
Oh sorry, perhaps I wasn't clear.
I have noticed that when you ask the optical drive to do one thing, it spins perfectly well and does what it is supposed to.
If however you ask it do a second thing while it is still doing the first, then the laser skips between the two jobs and sounds strange.
So... If you had a dvd or cd with 2 large files on it and
a) Selected BOTH files together and copied them to the desktop, the drive would spin fast and transfer the files.
b) Selected one file to copy and started the transfer to the desktop, THEN while the first was copying, selected a SECOND file from the DVD and started copying that, you would find the laser skipping between the two jobs.
I thought that if you do this, and it is the same as what happens when watching a dvd and using spotlight, then it could be that spotlight is indexing the dvd while it is playing and the drive is therefore trying to do two things at once.
I hope that helps. -
I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
Well the error message is in Swedish but says: The installation program database is damaged. Please contact the Adobe support (which is a hard thing to do!!). I use Windows 7 Home Premium with service pack 1.
Från: Mylenium
Skickat: den 29 december 2014 16:48
Till: Tony Bohman
Ämne: I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
I have tried to reinstall CS3 extended student version to my new comuter from the dvd and also from the web download but it does not work - I get the information that the server does not work- why. How should I do?
created by Mylenium <https://forums.adobe.com/people/Mylenium> in Downloading, Installing, Setting Up - View the full discussion <https://forums.adobe.com/message/7050595#7050595> -
IBook thinks all DVDs and CDs are blank!
My iBook G4 (early '04) thinks that all the DVDs and CDs I put in it are blank. I popped in the Superman Returns DVD I just bought from Best Buy in the slot and it asked me what I wanted to do with the blank DVD (its a combo drive I upgraded myself in Jan '05). I tried to run the Apple Hardware Test CD that can with the computer, but it couldn't read it and gave me the "blank disc" message again. What's wrong with it? What do I do?
I was planning on upgrading to the new MacBooks in January, so i need to find out if i can fix this or just get a new one earlier than planned.
Thanks for helping...mataydood, Welcome to the discussion area!
You could try purchasing and using a CD/DVD cleaner (a disc with small brushes on the bottom). This will remove the dust from the laser lens and hopefully allow it to recognize discs once again. -
POSSIBLE WORKAROUND - Install Failed Source Media Damaged DVD Error
ok i've been trying every trick i know to get leopard installed. there must be some issue with the manufacture of these dual-layer dvd's. well i think i have a solution.
boot using the leopard dvd. go through the steps to prepare to install. when you see the "customize" button, select it and UNCHECK all options. essential system software will be grayed out and the only remaining item.
then install.
Q: what does this do?
A: on the off-chance that the "damage" is on the part of the disc where those options are, you will at least finish a basic install and get your mac booting the new OS. THEN you can insert your 10.5 dvd and run the "optional installs," adding languages, printer drivers, x11, etc.
Q: but what if i get errors installing the options?
A: i was able to use disk utility to create a cd/dvd master of leopard without any of these "media damaged" errors. i reasoned, that if disk utility can create an error free disk image, then the media really isn't damaged. so try creating a cd/dvd master of your leopard disc, then mount it and install your options from there. you don't need to be booted off the DVD to install the options.
i just heard my iMac restart, so my strategy worked for me! let me know how you all fare. my guess is that Apple doesn't have a good answer for why this is happening yet. at best, they'll need to discover the problem and solve it, create a new golden master, re-manufacture the discs and send out replacements... which could take weeks.
good luck!Welcome to the forums!
Run the 10.5.8 combo updater again, but not via Software Update, then repair permissions.
Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate -
Satellite A60-302: CD drive read DVDs and CDs but not burned discs
I have a Toshiba laptop: Satellite A60-302 and I have a problem with the cd drive. It can read dvds and discs that I buy but it wont read all burned discs (even ones that I burned with the laptops own burner). Only from time to time it will read a burned disc.
I have tried cleaning the cd drives laser eye but it didnt help.
Does anyone know what the problem might be?Hi
This sounds like the CD burner doesnt burn CD properly.
You have suggested that you have used different kinds of CDs.
In the user manual you will find a list of compatible medias.
These medias was tested and should works properly.
But if this happens with all CDs so possibly the drive cannot works properly and only a replacement could solve this issue. -
HD needs repair but only get a looping Restart with a Leopard DVD and USBHD
Ok here are my specs
Model Name: MacBook
Model Identifier: MacBook5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MB51.0073.B06
SMC Version (system): 1.32f8
Ok so here is a quick a dirty break down.
Computer has been acting Programs freezing and CPU slowing down.
I ran Verify Disk in Disk Utilities and it said I need to repair Disk.
After a day of head aches I am finally asking for help.
So here is the problem on my old powerbook pro I could just load in Target Mode and repair with tech tool or disk warrior but alas my macbook has no firewire.
So just incase of emergancy's I have a thumbdrive with a live 10.5.3 and all my disk utilities. I've used it on my wifes older Intel Macbook Pro 17" and it works fine.
Today though when i restart hold down the option key "alt" and select the drive my macbook restarts acts like its going to load and the restarts again. This restart loop will go on as long as I let it.
Ok so usb drives can be problematic. Surely starting to the OS X Retail DVD with 10.5.4 and running disk utilities will work. Nope still get the endless restart loop when I've loaded the install dvd and restart with command "c" as well I get the same response if I select it after holding the option key.
Now my hard drive won't even start up either unless I boot in single user mode.
I am lost.
HELP Please.Have you tried booting into safeboot (safemode)? You may want to try resetting your PRAM and or SMC. Another thing you might try is to plug the thumbdrive in the other USB port.
If you could get an external USB drive with osx on it you could try booting from it.
Apple sure did screw up not putting firewire on that Macbook, my wife has one and I just can't get over it. Sure can make it hard to troubleshoot. -
I just finished creating a movie using IMovie and want to burn it to a DVD and loop it. Since I just purchased this mac it looks like they no longer include IDVD. Is there something out there to help me do this. I am new to MAC and any help would be greatly appreciated. Thanks
There is free open source software called Burn that will burn DVDs. Here is a link.
If you wish to pay for software, there are many, including TOAST TITANIUM from Roxio. Apple's retail copy of iLife 11, and Apple's Compressor.
Of these, I would say that iDVD is known for being able to create very professional looking DVDs with intros, menus, lots of interesting templates.
Toast is much simpler and the menus and templates are more plain.
Compressor is a professional tool that does a lot more than make DVDs. Don't expect much in the way of menus or templates.
Burn, I have never tried, since I have iDVD and Toast for those ocasions when I need to burn a DVD. However, since it is free, I think it is worth a try.
Each software package is a little different, but in general, in iMovie, you can use the SHARE menu to SHARE/MOVIE in Large size. Save the movie to your desktop or someplace you can easily find it. Then drag it into the tool of your choice. You can alsouse SHARE/MEDIA BROWSER/LARGE if you have iDVD or Toast. -
I have a new MacBook Air with a USB super drive. I put in a DVD and I get nothing. No Icon on the desk top, no help from DVD player. How do I get it to play and how to eject it now that it's in?
There's a defect. The computer is in warranty so take it in for repair.
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Recording sound from DVD and CD play
I just bought a Zen V Plus. Could someone please tell me how to record sound from a DVD and/or CD to my MP3? Thank you!
Try this:
1. Connect the Line IN jack on your player to the line output of an external stereo source, such as a CD or MiniDisc player, using the supplied line-in cable.
2. Press the Back/Options .You may need to do this more than once until the main menu appears.
3. Select Extra button to start a line-in encoding.
5. On your external stereo source, start playing the song you want to encode.
6. While encoding, you can press and hold the Back/Options button and select one of the following items:
Pauses the encoding. You can also pause the encoding by pressing the Play/Pause button.
Stops and saves the encoding. You can also stop the encoding by pressing the Record
Split Ends and saves current recording session, and begins a new one.
7. Press the Record button to end the line-in recording. The recorded track is named LINE followed by the date and time of the recordin YYYY-MM-DD HH:MM:SS<. For example, if you record a track on March 5, 2004 at 2:57 pm, the track is named LINE
This information can also be found in your user's guide, it's a .chm file found in your installation cd. -
Running a mid 2009 iMac on 10.7.5, 3 gb memory, 320 gb hd.
Suddenly the computer stoped reading DVDs and the only time I can read a CD is if I restart. Quite often when I insert a CD it gets stuck and I cannot get it out until I restart and it shows up on the desktop where I can then eject it.
I have checked and double checked the finder prefs and all looks normal showing a check mark on CDs,DVDs etc. (the ones I want to show up on the desktop)
I have reset the PEAM, repaired permissions with both the disk utility on the computer and the disk utility when I start up in the Recovery Disk. I did notice that sometimes the permission repeat the same correction several times before it moves on, and sometimes it doesn’t. I have Windows installed on a partition but I keep it unmounted until it is needed for my wife’s work. The dock seems to be just fine and all the apps seems to run just fine. When I insert a photo CD iPhoto does not open but when I insert a music CD iTunes does open.
Also, most every time I open iPhoto it takes a long time(sometimes as long as 2 minutes) for it to load.
Sometimes my Mail (Mail 5.3) does not post new mail but most of the time it does.
Once and a while it seems like the computer slows way down but then it seems ok ten minutes later.
All of these ‘things’ seemed to have happen suddenly and I have not downloaded anything from the internet in some time.
Of course the warranty and extended warranty are both no longer in effect having had this computer for more than three years.
I am running Java and Adobe Player because some of the sites I go to a lot require both.I believe that insufficient RAM may be the source of some of your problems. If you have a RAM of somewhere 4 to 8GB, you will experience smoother computing. 3GB doesn't seem right, so you might want to learn more by going to this site:
http://www.crucial.com/store/drammemory.aspx
I don't know what know what's happening with your optical drive, but it seems you use your drive quite a bit. In that case, look into a lens cleaner for your machine. It's inexpensive, works quite well.
I hope you'll post here with your results!
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