Damaged file type
I was working on a Captivate 3 file on my desktop earlier
this week, but when I try to open it now, I get a message that i
can not open it either because it is not a supported file type or
the file has been damaged.
I had published it to a standalone file and then copied it
back to our network drive this morning, since there are known
issues with working on a Captivate file tha t is stored on a
network drive.
Welcome to our community, Rob
Sorry you lost work. Lemme guess, while you lost the source,
you
still had a working .SWF or .EXE of the file, no?
For you (and others) I would highly encourage all to submit a
Wish Form asking for the development team to create a Captivate
Decompiler tool. One that allows us to run it, aim it at a working
and functional .SWF or .EXE file, then decompile that back into a
valid .CP file so we don't lose work like this. You submit the Wish
Form using the link below:
Click
here to view the WishForm/Bug Reporting Form
Here's a little tip I discovered that may or may not help. I
thought I had totally lost a Captivate I was working on just a few
days ago. In my situation, I was using RoboHelp HTML and inserting
Captivate movies into my project. I seem to have discovered that if
I have just created a Captivate movie and published it, then hopped
over to RoboHelp HTML and attempt to insert the movie, I can't.
RoboHelp balks. At least it balks until I pop back over to
Captivate and close the project. (I leave the application open and
simply close the project). After closing the project in Captivate,
the movie comes sailing into RoboHelp.
Okay, so I have my movie in RoboHelp and decide it needs a
tweak. I pop back over to Captivate and attempt to open the project
via the MRU list on the start page. I was shocked to see that
Captivate greeted me with a nice little message that it was unable
to find the file. Huh? I had JUST created it!
After poking around in the location where the file WAS, I
managed to find a file with a .TMP extension. So on a hunch, I
renamed from .TMP to .CPD and voilà! My project opened.
I'm not sure if this would have worked in your case, as it
may be a RoboHelp/Captivate issue. But thought I'd toss it out here
just in case.
Cheers all... Rick
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The following document should help: Error: Adobe Reader could not open '*.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and was not correctly decoded.)
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Thanks,
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