DBM Error return code -11 in LC10 Administration in SCM System Live Cache

Question

Hello,
We have installed SCM 4.1 on Solaris on one box and LC 7.5 on another solaris box.
For kernel upgrade, we shut down Live Cache using LC10>administration on SCM server. After kernel patch, other patches for ABAP stack, we upgraded LC to SP11 build 35.
Since then, we get following error in LC10.
++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Name and Server : LCA - gva1073
DBMRFC Function : DBM_EXECUTE
Command : dbm_version
Error : DBM Error
Return Code : -11
Error Message : tp error: Terminating. [nlsui0.c 1934] pid
++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Also, in DB59, when we try to check connection, we get following error -
General Connection Data
Connection Name....: LCA
Database Name......: LCA
Database Server....: gva1073
tp Profiles........: no_longer_used
DBM User...........: CONTROL
Test Scope
1. Execute an external operating system command (DBMCLI)
2. Determine status using TCP/IP connection SAPDB_DBM (DBMRFC
command mode)
3. Determine status using TCP/IP connection SAPDB_DBM_DAEMON (DBMRFC
session mode)
4. Test the SQL connection (Native SQL at CON_NAME)
Application Server: gva1075_SCD_03 (
SunOS )
1. Connect. test with "dbmcli db_state"
Successful
2. Connect. test with command mode "dbmrfc db_state"
Unsuccessful
dbm_system_error
Name and Server : LCA - gva1073
DBMRFC Function : DBM_EXECUTE
Command : db_state
Error : DBM Error
Return Code : -11
Error Message : tp error: Terminating. [nlsui0.c 1934] pid
3. Connect. test with session mode "dbmrfc db_state"
Unsuccessful
dbm_system_error
Name and Server : LCA - gva1073
DBMRFC Function : DBM_CONNECT
Error : DBM Error
Return Code : -11
Error Message : tp error: Terminating. [nlsui0.c 1934] pid
4. Connect. test with "native SQL" ( LCA )
Successful
++++++++++++++++++++++++++++++++++++++++++++++++++++
Can anybody please help?
Thanks and regards,
Vaibhav

Answer 1

Hello Vaibhav,
while using transaction LC10, the error 11 "tp error: Terminating. [nlsui0.c ...]" occurs. The user authorization with tp fails and the application server cannot connect to the liveCache.
I assumed, that it's due to a library version mismatch, tp cannot use the liveCahe UNICODE libraries.
Please check, that the tp call at the command line works properly. And a dbmcli call in the transaction SM49 with the tp options
(dbmcli ::
-d <LC-SID> -n <LC-servername> -tpp <profile> -tpi <system-SID>
-tpc <connection - LCA/LDA> dbm_version)
works also properly.
I recommend you to update the liveCache client software on the Application server.
If you've got access to OSS/Service Market Place, then please take a look at note
649814 how to update the liveCache client software on the application server.
< Please also review the SAP notes 847736 & 831108 > 
Before the liveCache client version will be upgraded on the application
server you can use the workaround by switching off the central authorization for the liveCache LCA/LDA connections:
In transaction LC10, choose Integration and deactivate the option Central authorization, then save.
If you are the official SAP customer, I recommend you to create the ticket to SAP on 'BC-DB-LVC' queue.
Thank you and best regards, Natalia Khlopina