Default media type in word 2007

Most PCs are getting default printer (HP LJ 4200) by GPO with Media = 'Plain' (in printer properties). Some are getting Media = 'Unspecified' or 'Custom Type 1'. This causes printer to stop printing and flash its orange light until someone walks up to it and presses the tick button. Every new Word document reverts to this setting for all users, so presumably a setting somewhere in Word, but I can't find any setting in page layout corresponding to 'Media'? The page layout looks OK otherwise (set to A4 portrait, etc). A pain, especially in exam conditions! PCs are apparently the same otherwise. Why? How to fix?

Hello WestNab,
I understand you are having some problems with your HP Laserjet 4200 Printer, to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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