Lost Adobe tab in Word 2007

Question

Hi,
I had a Word 2007 crash, and when I reopened Word the Adobe tab (for converting to PDF) tab had disappeared
When I go to Word options > Add-ins > COM add-ins I can see a check box with Acrobat PDFMaker Office COM add-in.(exact names may not be accurate, I have a French version of Word)
I checked the option, clicked OK, but I still have no tab. I tried stopping/starting Word, but no luck.
Any ideas?

Answer 1

I actually just had that happen in our office with Excel.  Here's what I found on the support site: (hope this helps you)
PDFMaker is unavailable in a Microsoft Office 2007 application after you install Acrobat 9 (Windows)
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Issue
The Adobe Acrobat PDFMaker toolbar is unavailable in a Microsoft Office 2007 application after you install Acrobat 9 Standard, Pro, or Pro Extended on Windows.
Solution
Do one or more of the following solutions:
Solution 1: Enable the PDFMaker add-in in the Office 2007 application's Disabled Items list.
A Microsoft Office 2007 application may automatically disable add-ins as a fail-safe if the application closes unexpectedly (for example, if the system was not shut down properly or if the application crashed). To determine if the PDFMaker add-in has been disabled, do the following:
Open the Microsoft Office 2007 application.
Do one of the following:
In Access, Excel, Word, or PowerPoint: Click the Microsoft Office button (in the upper-left corner). Click the [Application Name] Options button. Choose Add-Ins in the list on the left side of the Options window. Choose Disabled Items in the Manage drop-down menu at the bottom of the Options window. Click Go.
In Outlook, Publisher, or Visio: Choose Tools > Trust Center. Choose Add-Ins in the list on the left side of the Trust Center window. Choose Disabled Items in the Manage drop-down menu at the bottom of the Trust Center window. Click Go.
In Project: Choose Help > About Microsoft Office Project. Click Disabled Items.
Look in the Disabled Items list for Acrobat PDFMaker Office COM Add-In.
If Acrobat PDFMaker Office COM Add-In is in the list, then select it, click Enable, and click Close. Then close and re-open the Office 2007 application.
If Acrobat PDFMaker Office COM Add-In is not in the list, then use Windows Explorer to make sure that PDFMOfficeAddin.dll is present in C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office. If the file is not present, then go to Solution 4 for instructions on how to repair your Acrobat installation.
Note: If you installed Acrobat to a location other than the default of C:\Program Files\Adobe, then modify the folder path above for your installation location.
Solution 2: Manually register the COM add-in file.
Disclaimer: This procedure involves editing the Windows registry. Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.
Close all Office 2007 applications.
In Windows Explorer, locate PDFMOfficeAddin.dll and note its exact path, which may include spaces. Its default path is C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office\PDFMOfficeAddin.dll.
Do one of the following:
On Windows XP: Choose Start > All Programs > Accessories > Command Prompt.
On Windows Vista: Choose Start > All Programs > Accessories. Right-click on Command Prompt, choose Run As Administrator, and authenticate.
In the Command Prompt window, type regsvr32 followed by a space and the path that you noted in Step 1. Enclose the path in quotation marks. For example, if PDFMOfficeAddin.dll is in its default location, then you would type the following command:
regsvr32 "C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office\PDFMOfficeAddin.dll"
Press Enter.
A dialog box will confirm that the registration was successful. Click OK to close this dialog box.
Close the Command Prompt window.
Open the Office 2007 application.
Solution 3: Verify that Acrobat PDFMaker Office COM Add-In is selected in the Office 2007 application's list of available add-ins.
Open the Microsoft Office 2007 application.
Do one of the following:
In Access, Excel, PowerPoint, or Word: Click the Microsoft Office button (in the upper-left corner). Click the [Application Name] Options button. Choose Add-Ins in the list on the left side of the Options window.
In Outlook, Publisher, or Visio: Choose Tools > Trust Center. Choose Add-Ins in the list on the left side of the Trust Center window.
Choose COM Add-ins in the Manage drop-down menu at the bottom of the Options window or the Trust Center window.
Click Go.
Look for Acrobat PDFMaker Office COM Add-In in the list.
If Acrobat PDFMaker Office COM Add-In appears in the list but the checkbox beside it is not selected, then click the checkbox to place a check mark there. Click OK. Then close and re-open the Office 2007 application. (If the Office application doesn't allow you to place a check mark in the checkbox, and if you have already tried Solution 1, then select Acrobat PDFMaker Office COM Add-In, click Remove, and proceed to the next paragraph.)
If Adobe PDFMaker COM Add-In is not in the list of available add-ins, then click Add and navigate to C:\Program Files\Adobe\Acrobat 9.0\PDFMaker\Office. Select PDFMOfficeAddin.dll. Click OK. Then close and re-open the Office 2007 application.
Note: If you installed Acrobat to a location other than the default of C:\Program Files\Adobe, then modify the folder path above for your installation location.
Solution 4: Run Repair Acrobat Installation while no other applications are running.
Close all open applications.
Restart your computer.
Open Acrobat.
Choose Help > Repair Acrobat Installation and follow the on-screen instructions.
When the repair process is complete, restart your computer.
Solution 5: Remove and reinstall Acrobat with Windows in a simplified mode.
Device drivers and programs that start automatically when you start your computer can conflict with the Acrobat installer and cause problems. To prevent an installation conflict, reinstall Acrobat while Windows is in simplified mode. In simplified mode, non-essential programs and drivers are disabled.
To remove Acrobat:
Move any personal files out of the Acrobat application folder and its subfolders. The default location for the application folder is C:\Program Files\Adobe\Acrobat 9.0.
Do one of the following:
On Windows XP: Choose Start > Control Panel > Add Or Remove Programs (or Start > Settings > Control Panel > Add Or Remove Programs). If the Control Panel is in Category view, then also click Remove A Program.
On Windows Vista: Choose Start > Control Panel > Programs And Features. If the Control Panel is in Category view, then instead choose Start > Control Panel > Uninstall A Program.
In the Add Or Remove Programs window, select Adobe Acrobat 9 Standard, Pro, or Pro Extended.
Click Change/Remove (Windows XP) or click Uninstall/Change (Windows Vista).
Follow the on-screen instructions to remove the application.
To reinstall Acrobat in a simplified mode:
Close all open applications.
Restart the computer with non-essential services and startup items disabled. For instructions, see one of these TechNotes:
Windows XP: See TechNote kb404984.
Windows Vista: See TechNote kb404913.
Double-click the Setup.exe file on your Acrobat 9 installation media. Follow the on-screen instructions to complete the installation.
Open Acrobat and choose Help > Check For Updates. Follow the on-screen instructions to install available updates.
Re-enable startup items and services. For instructions, see the appropriate TechNote in Step 2, above.
Restart your computer.
Additional Information
PDFMaker is unavailable in a Microsoft Office 2007 application after you install Acrobat 8.1.x (Windows) (TechNote kb401734)