Delete Free Goods Item from Sales Order Return

Question

Hi Gurus!
Could you help me with my question below?
Version 6.0
We created a sales return with reference to a billing document containing a standard item and an inclusive free goods item.
During sales order processing we are trying to delete the free goods item and system does not allow us to do it.
Example:
Item         Mat              Quant.
10            AAA            10 bx              (Standard)
11            AAA             2 bx          (Free Goods u2013 Inclusive) -> Try to delete this line.
In our business customer can return any box/quantity and we need this flexibility to create returns with reference to both and one separated item.
Do you know if it is missing any configuration o if there is any Note for this topic?
Tks in advance for you attention.
T.Guimaraes

Answer 1

Hi,
Free goods is determined automatically in the sales order so you cant delete it manually.
Generally free goods are determined on particular quantity.
Like for every 10quantity you will get 2free.
So if you reduce the quantity of the main item then you free goods will automatically go.
This is the one way in which you can do that.
Other way is that create the new document pricing procedure and assign that one your return document type in VOV8.
Then go to IMG u2013 SD u2013 basic function u2013 free goods u2013 condition technique for free goods u2013 activate free goods determination.
Over here check whether your free goods is activated for the newly created document pricing procedure or not.
If yes then remove that entry and save the setting.
Now create the sales order and check out whether free goods is coming or not.
Please assign the pricing procedure also for your newly created document procedure for your return document otherwise there will be no pricing the return document.
Regards
Raj.