Delivery Note Mail Configuration

hi friends
we have the requirement for mail configuration of delivery document.
SCENARIO
Once PGI has been done , system send the mail to the customer and our logistics department Mail id.
i have maintain the mail id in the customer master, but where i maintain the logistics department Mail id.
iam using output type for delivery note, can i use that the existing out put is ZI01 or new out put type is Mail..
what are the configuration required for this setting?
with regards
dinesh

dear,
you would look how the standard type is set up:
and try to do the same for your own type...(did you copy it from the standard one??)
and continue configuration under the Maintain Output Det. for Outbound Deliveries:
also do not forget about the Output condition records - use t-codes VV21, VV22
regards,

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What is a delivery note?
What is its meaning and which are the transactions for it?
Edited by: Wilian Segatto on Jan 22, 2010 4:13 PM

I assume your question is about Delivery Note.
Delivery note is also called Advanced Shipping Notification (ASN). It is created against a Purchase Order by the supplier to provide a sort of supply confirmation.
When actual delivery occurs this Delivery Note / ASN can be referenced.
ASN can be a fax or mail document. In SCM-ICH it is possible to create ASNs directly in Supplier Managed Inventory scenario. However I do not know the specific transactions.
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Hi , one of our users has the following problem:
==================================
I have recently had a printer put on the network that is compatible with SAP. When we generate CofAs or Delivery Notes from SAP, the printout font is now in courier and the letters/numbers are overlapping in some sections.
We need to have this fixed so the CofAs/DNs are legible.
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Summary:
I printed out a Quality Notification and it prints fine. Only the Delivery Notes and CofAs we are having issues.
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Can you copy the Temperature in Delivery Note to Bulk Shipment document?

Is there a way to copy the temperature inputted in the "Qty in Alternate UOM" tab in the item details of the Delivery Note to the Bulk Shipment document during the Change Loading confirmation process?
One of our process requirements is to be able to copy the Material temperature and test temperature parameters, among others, from the delivery note to the Shipment document during O4G1 (change loading confirmation). We can only access until the Delivery Note, and then an automation in the system takes over, hence we cannot make changes in O4G1.
What happens here now during O4G1 is the system does not look to the delivery note for whatever temperatures have been entered, but rather it looks back at the O3DEFAULTS table. The problem with that is, during the day, some temperature information can be updated, while O3DEFAULTS is updated perhaps only once a day.
Is there a configuration setting that I can check?
Thanks.

Hi there,
I do not think that there is standard way to copy additional quantities (Qty and temp data) from outbound delivery doc but I think you can do this thru custom developement like implementing BADI and add new tab "Qty in Alternate UoM" and get the data from LIPSO2 table. We have applied same approach on our TSW Nomination to display some additional data outside standard process.
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Packing at delivery note & billing

Let me put my req:
I have created delivery, ( am using Packing process in delivery)
I have done packing ,its working fine.
When I take the output ( output type:LD00- delivery note) , main item & sub item ( packing item ) also appearing in delivery note.
am not sure, is it right practice to print packing item in delivery note?
( all this packing items can be printed on PL00- Packing list including Handling Unit Numbers)
I have created a sales order- vth FERT material .
created delivery wrt sales order-
When you select line item in delivery n click in Edit-pack, system will prompt with the screen which appears in upper section is for packing items & lower section is for fert materials.
Here we need to choose fert material & enter the qtty in "partialy qtty" filed (expected no.of units to be packed in packing material" & click on "per partial qtty" , so that system search for suitable packing material. then all the fert material will be packed into packing materials.
Once we clik on"F3/back" icon, we will observe that packing material will be displayed as subitem & fert will be in main item.
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Hi again,
According to SAP documentation, clearly the TAL returnable packaging item should not being invoiced, as it is invoiced later with the Returnable Packaging Issue if the customer does not return the packaging item.
http://help.sap.com/saphelp_erp60_sp/helpdata/en/dd/560051545a11d1a7020000e829fd11/content.htm
You seem to have the right customizing so maybe it is a mistake in standard SAP, because the system should not even try to invoice this item as it is not relevant for invoicing.
In a first step, I would go into copy control configuration between delivery and invoice and mark the item category TAL as "don't copy". This way it will not get copied into the invoice.
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I recently purchased a refrigerator from bestbuy.com and chose the option to have it delivered on Tuesday the second of December (today). I received an order confirmation e-mail from best buy on the day of purchase (November 28) which stated the following (taken directly from the e-mail):
The scheduled appointment date of your item(s) below is Tuesday, December 2, 2014
We'll call you by 9PM the night before your appointment with an estimated arrival time window at the phone number(s) you provided at the time of purchase (with either live or pre-recorded calls).
Thank you for shopping with us.
Sincerely,
Karalyn Sartor
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Yesterday, on Monday the 1st of December, I got a knock on the door from the Best Buy delivery team. They had my refrigerator and were here to deliver it. I was not ready for them to deliver the refrigerator at that time, at all, as I was not expecting it. I asked the driver to please deliver it on the scheduled date. The change in scheduling happened without a postive notification.
I checked afterward and saw that their was en e-mail sent during the evening of November 30 informing me that the refrigerator would be delivered on Monday the 1st. This e-mail was in my spam folder and I did not see it. I did not expect it either as I was under the impression that I would be called by phone prior to delivery (as stated in the original purchase confirmation e-mail). So some mistake/change in scheduling happened. Not a big deal to me.
Thirty minutes ago I called the 1-888 number mentioned in the e-mail to inquire about what time I could expect my refrigerator to be delivered. I was told it was rescheduled for December 20th, which is not acceptable to me.
I was told the earliest delivery date that they could honor would be for monday the 8th of December. That is unacceptable to me as well. I was advised I had no other options for delivery other than to receive it on the 8th of December, 6 days after the aggreed upon delivery date.
In the end I cancelled the order. As a customer I do not like to be treated this way (to be told one thing at first (delivery date and that I would be called by phone), to have that one thing change, and to not be told in a *reasonable* manner that the one thing had changed.
Best Buy customer service, If you would like to contact me you have my e-mail address. You also have my correct phone number for calling me, which your system verified when it looked up my order by phone. Until then, please consider me an unsatisfied customer that will look very closely at other buying options for all my future appliance and home electronics needs.
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To Whom It May Concern,
I posted earlier regarding a refrigerator delivery problem. http://forums.bestbuy.com/t5/Delivery-Installation/Best-Buy-Appliance-Delivery-Not-Doing-What-They-S...
I've since read a few of the other posts and think I see some common issues that many others have been having:
1. Not calling the customer. We (customers) expect someone will call us the day before a scheduled delivery date to confirm the item is being delivered and approximately what time to expect it. The confirmation e-mail you send even states that this will happen.
2. Not notifying the customer regarding changes. We (customers) expect someone will notify us if delivery dates are changed. This is especially important if the delivery date has been moved forward, as in my case. My particular problem would have been avoided entirely if someone from Best Buy would have notified me that the refrigerator I ordered would arrive one day ahead of schedule. An e-mail is not a good enough notification when you move the shipping date forward. How do you even know I have read/received it and will be home?
3. Not working with the customer. I've read a few forum posts where some mistake has happened, and now shipping is delayed by a signifcant amount of time (a week or more). If you (Best Buy) had some better way of working with whoever does your delivery for you, things would be better.
In my example the original delivery date was for today (Dec 2nd). You decided to deliver a day early on the 1st without making sure I knew you were coming on a differnet day than scheduled. So I wasn't ready. At this point I believe you (Best Buy) should have tried to correct this by rescheduling the delivery so that it happened on the original delivery date, December 2nd. You could have also arranged to deliver it later that same day, I would have been ok with that and had time to make things ready. Instead the delivery got rescheduled for the 20th of December by the system, and your customer service could only move it up to December 8. In a situation like this I think it would be better if you worked more with the customer (pay a driver an hour or two of overtime to get the goods delivered on the day you said you would or delay someone else who placed their order after I placed mine). Instead I was given one and only option, delivery on December 8.
In the end I took the other option, cancelling my order. You have lost my business on this sale and I now have a lower opinion of Best Buy as a company and a brand than I did before. This could have been avoided if you did any of the above three things.
Thank you for your time.

Automatic form generation on creation transfer order for delivery note?

Hi,
I have to create a form that should automatically be generated on the creation of a transfer order for delivery note. How do I trigger this automatic creation of the form? And how can the transfer order number be passed to my print program?
Thx!

hi christophe,
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hope it will help u ..
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      no_function_module = 2
      OTHERS             = 3.
IF sy-subrc <> 0.
    retcode = sy-subrc.
ENDIF.
CLEAR : wa_control_parameters,
          wa_output_options.
CASE nast-nacha.
    WHEN '1'.
      wa_control_parameters-device    = 'PRINTER'.
    WHEN '7'.
      DATA: l_email TYPE ad_smtpadr.
      wa_output_options-tdnoprev = c_x.
      wa_control_parameters-getotf = c_x.
To get the default output device maintained in the
User profile
     SELECT SINGLE spld FROM usr01
      INTO w_spld
      WHERE bname EQ nast-usnam.
      IF sy-subrc EQ 0.
        MOVE w_spld TO wa_output_options-tddest   .
      ENDIF.
      wa_output_options-tdnoprev = c_x.
      wa_control_parameters-getotf = c_x.
To get the email address maintained for the particular output
      CALL FUNCTION 'NAST_GET_MESSAGE_OBJECT_RECV'
        EXPORTING
          pi_objkey             = nast-tdname
        IMPORTING
          pe_addr               = w_receiver
        CHANGING
          pc_objhandle          = w_obj_record
        EXCEPTIONS
          maildata_not_readable = 1
          OTHERS                = 2.
      IF sy-subrc <> 0.
        MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
       WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
      ENDIF.
      IF w_receiver NA c_atrate.
To retrieve the E-Mail Id in case we get the User name from NAST
        CLEAR wa_soudnamei1.
        REFRESH i_soudnamei1.
        MOVE w_receiver TO wa_soudnamei1-fullname.
To get the user name
        CALL FUNCTION 'SO_NAME_CONVERT_API1'
          EXPORTING
            name            = wa_soudnamei1
          TABLES
            names           = i_soudnamei1
          EXCEPTIONS
            user_not_exist = 1
            parameter_error = 2
            x_error         = 3
            OTHERS          = 4.
        IF sy-subrc <> 0.
          MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
           WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
        CLEAR wa_soudnamei1.
        READ TABLE i_soudnamei1 INTO wa_soudnamei1 INDEX 1.
        MOVE wa_soudnamei1-sapname TO w_user.
To get the e-mail Id maintained in the user profile
        CALL FUNCTION 'FTR_CORR_CHECK_EMAIL_SAP_USER'
          EXPORTING
            i_user              = w_user
          IMPORTING
            e_email_address     = l_email
          EXCEPTIONS
            mail_address        = 1
            determination_error = 2
            OTHERS              = 3.
        IF sy-subrc <> 0.
          MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
           WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
        MOVE l_email TO w_receiver.
      ENDIF.
      MOVE w_receiver TO w_email.
ENDCASE.
wa_control_parameters-no_dialog = c_x.
wa_control_parameters-langu     = nast-spras .
wa_output_options-tdteleland    = nast-tland.
wa_output_options-tdtelenum     = nast-telfx .
wa_output_options-tdsenddate    = nast-erdat .
wa_output_options-tdsendtime    = nast-eruhr .
wa_output_options-tddataset     = nast-dsnam .
wa_output_options-tdsuffix1     = nast-dsuf1 .
wa_output_options-tdsuffix2     = nast-dsuf2 .
wa_output_options-tdimmed       = nast-dimme .
wa_output_options-tddelete      = nast-delet .
wa_output_options-tdautority    = nast-tdautority.
wa_output_options-tdcovtitle    = nast-tdcovtitle .
wa_output_options-tdcover       = nast-tdocover .
wa_output_options-tdreceiver    = nast-tdreceiver.
wa_output_options-tddivision    = nast-tddivision.
wa_output_options-tdcopies      = nast-anzal .
wa_output_options-tdnewid       = c_x.
wa_output_options-tdarmod       = nast-tdarmod.
wa_output_options-tdnoarmch     = c_x.
CALL FUNCTION w_form_name
    EXPORTING
     archive_index      = toa_dara
     archive_parameters = arc_params
      control_parameters = wa_control_parameters
      output_options     = wa_output_options
      user_settings      = ' '
    IMPORTING
      job_output_info    = w_return
    TABLES
      it_lips            = i_lips
    EXCEPTIONS
      formatting_error   = 1
      internal_error     = 2
      send_error         = 3
      user_canceled      = 4
      OTHERS             = 5.
IF nast-nacha EQ 7 AND sy-subrc EQ 0.
    i_otf[] = w_return-otfdata[].
    CALL FUNCTION 'CONVERT_OTF'
      EXPORTING
        format                = 'PDF'
        max_linewidth         = 132
      IMPORTING
        bin_filesize          = w_len_in
      TABLES
        otf                   = i_otf
        lines                 = i_tline
      EXCEPTIONS
        err_max_linewidth     = 1
        err_format            = 2
        err_conv_not_possible = 3
        OTHERS                = 4.
    IF sy-subrc <> 0.
      MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
      WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    ENDIF.
Convert PDF from 132 to 255.
    LOOP AT i_tline.
Replacing space by ~
      TRANSLATE i_tline USING ' ~'.
      CONCATENATE w_buffer i_tline INTO w_buffer.
    ENDLOOP.
Replacing ~ by space
    TRANSLATE w_buffer USING '~ '.
    DO.
      i_record = w_buffer.
Appending 255 characters as a record
      APPEND i_record.
      SHIFT w_buffer LEFT BY 255 PLACES.
      IF w_buffer IS INITIAL.
        EXIT.
      ENDIF.
    ENDDO.
    REFRESH: i_reclist,
    i_objtxt,
    i_objbin,
    i_objpack.
    CLEAR w_objhead.
Object with PDF.
    i_objbin[] = i_record[].
    DESCRIBE TABLE i_objbin LINES w_lines_bin.
Document information.
    w_doc_chng-obj_name = 'Smartform'.
    w_doc_chng-expiry_dat = sy-datum + 10.
    CONCATENATE 'Delivery' 'Note'
    INTO w_doc_chng-obj_descr.
*w_doc_chng-obj_descr = 'Smart form output'.
    w_doc_chng-sensitivty = 'F'. "Functional object
    w_doc_chng-doc_size = w_lines_txt * 255.
Pack to main body as RAW.
Obj. to be transported not in binary form
    CLEAR i_objpack-transf_bin.
Start line of object header in transport packet
    i_objpack-head_start = 1.
Number of lines of an object header in object packet
    i_objpack-head_num = 0.
Start line of object contents in an object packet
    i_objpack-body_start = 1.
Number of lines of the object contents in an object packet
    i_objpack-body_num = w_lines_txt.
Code for document class
    i_objpack-doc_type = 'RAW'.
    APPEND i_objpack.
Packing as PDF.
    i_objpack-transf_bin = 'X'.
    i_objpack-head_start = 1.
    i_objpack-head_num = 1.
    i_objpack-body_start = 1.
    i_objpack-body_num = w_lines_bin.
    i_objpack-doc_type = 'PDF'.
    i_objpack-obj_name = 'Smartform'.
    CONCATENATE 'Delivery' 'Note' '.pdf'
    INTO i_objpack-obj_descr.
    i_objpack-doc_size = w_lines_bin * 255.
    APPEND i_objpack.
Document information.
    CLEAR i_reclist.
e-mail receivers.
    i_reclist-receiver = w_email.
    i_reclist-express = 'X'.
    i_reclist-rec_type = 'U'. "Internet address
    APPEND i_reclist.
sending mail.
    CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
      EXPORTING
        document_data              = w_doc_chng
        put_in_outbox              = 'X'
      TABLES
        packing_list               = i_objpack
        object_header              = w_objhead
        contents_bin               = i_objbin
   contents_txt               = i_objtxt
        receivers                  = i_reclist
      EXCEPTIONS
        too_many_receivers         = 1
        document_not_sent          = 2
        document_type_not_exist    = 3
        operation_no_authorization = 4
        parameter_error            = 5
        x_error                    = 6
        enqueue_error              = 7
        OTHERS                     = 8.
    IF sy-subrc <> 0.
      MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
      WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    ENDIF.
ENDIF.
ENDFORM.                    "processing

Delivery Note Mail Configuration

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