Delivery Order created from Serivce module

Hi All,
Does anyone has a solution for tagging the Service Call number to the Delivery Order when the DO is raised from Service Call module?
i have a few scenarios where the DO is created.
Scenario 1 : DO created from Sales Order. (the SO number is updated in the baseref field.).
Scenario 2 : Direct DO (raised without any document). usually used for delivery to customer for item exchange.
Scenario 3 : DO from Service Call (currently there is no field indicating the Service Call number).
How can I know if the DO is from scenario 2 or 3?
Please help.
Regards
Jessie

Hi
U can Achieve this By using Some UDF's and FMS ...
Scenerio 3: Create one UDF and tell to End user to eneter the service no. in UDF or use FMS.
Sce 2: Create one UDF and mention what type if Do is this..Ex: Item Exchange in UDF, so finally u can generte Customised query report by using this UDFS..
Giri

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This is the scenario: There is an Item No. which is not stocked in warehouse and is purchased only when customers ask for it. The cost of the sales order line having this item is calculated by the Purchase Order line on which the item is there. (The PO have items for other Sales Orders as well. And, Sales Orders have multiple item types) The Sales Order have the PO no. against it and Purchase Order has SO no. against the line. This is all done using MS Access and Sage Accounts. Lots of free typing and manual cost analysis involved.
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Edited by: iancameron03 on Sep 20, 2011 4:35 PM

Hi Ian,
I concur with Faraz, it is better if you use procurement document facility in doing back to back transaction from SO to PO.
However, in your case, I'm afraid you can't analyze the gross profit and recording the accounting related activity as your request using standard SAP B1 function.
As for gross profit case:
Since you're actually using workaround in order to evade all hassles in maintaining all item master data related to this case, you create just one item code called S1 right?
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1001 - 0 - S1 - Table - 2 - 100
1001 - 1 - S1 - Chair - 8 - 25
1001 - 2 - S1 - Cloth - 3 - 10
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2001 - 0 - 1001 - 0 - S1 - 2 - 100
2001 - 1 - 1001 - 1 - S1 - 8 - 25
2001 - 2 - 1001 - 2 - S1 - 3 - 10
Note that standard B1 gross profit calculation is that system will compare selling price for each item with item cost / certain price list of each respective item. However, in your case, you put all item as a single item master. Thus, system couldn't compare Table to Table, Chair to Chair, Cloth to Cloth since the item cost for these 3 items will be the same, the price list for these 3 items will also be the same since it is actually only one master data. Of course you could update the gross profit calculation manually for each SO, but to be honest it seems rather weird to do this manually.
So, in order to simulate the gross profit calculation, you need to create a custom query and comparing PO line no with SO line no.
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1. SO 1 : Item Table - Selling price 130 ; Item Chair - Selling price 30
2. PO 1 (linked to SO 1) : Item Table - Purchase price 100 ; Item Chair - Purchase price 25
3. SO 2 : Item Table - Selling price 150 ; Item Chair - Selling price 40
4. PO 2 (linked to SO 2) : Item Table - Purchase price 110 ; Item Chair - Purchase price 30
Correct me if I'm wrong, you want to record accounting wise that CoGS of Delivery based on SO 1 is 100 for Table and 25 for Chair, isn't it? No matter what costing method you use, you can't achieve this.
If you use moving average, system will average both Table and Chair cost price, since it is actually one item master data. Even if you distinguish each item as a master data, system will average the cost price for Table and Cloth by the time GR for PO 1 and PO 2 occurred.
Example (order by sequence of event):
1. GR based on PO 1 - Table - Purchase price = 100, therefore Item cost = 100
2. GR based on PO 2 - Table - Purchase price = 110, therefore Item cost = 105 (considering quantity only one for both PO)
3. Delivery based on SO 1 - Table - CoGS incurred will be 105, not 100
To certain extent, same thing could be said with FIFO costing method
1. GR based on PO 1 - Table - Purchase price = 100 (qty 1)
2. GR based on PO 2 - Table - Purchase price = 110 (qty 1)
3. Delivery based on SO 1 - Table - CoGS incurred will be 100 (qty 1)
4. Delivery based on SO 2 - Table - CoGS incurred will be 110 (qty 1)
At first glance, it seems right since the CoGS for SO 1 is 100, tied up with purchase price for PO 1. And CoGS for SO 2 is 110, tied up with purchase price for PO 2. But we're using assumption here, we're assuming the sequence of Goods Receipt of PO and Delivery of SO occurred in the very same sequence as the issuance of SO and PO.
1. GR based on PO 1 - Table - Purchase price = 100 (qty 1)
2. GR based on PO 2 - Table - Purchase price = 110 (qty 1)
3. Delivery based on SO 2 - Table - CoGS incurred will be 100 (qty 1)
4. Delivery based on SO 1 - Table - CoGS incurred will be 110 (qty 1)
If above scenario / sequence that happened, you will get the wrong figure of gross profit since the Delivery of SO 2 will take the item cost based on GR of PO 1. Since we're actually talking about real life business process, who can guarantee that above scenario wouldn't happen? It is possible that you send goods to customer who ordered late in real life, too much possibility that it is better for you to mitigate such result.
My suggestion would be that you record the accounting transaction based on standard business process, no need to really capture the actual cost and actual gross profit for certain SO and PO. Too complicated, and the software itself doesn't cater this kind of requirement. Best thing you could do only create custom query for gross profit simulation calculation, but for very accurate accounting recording, IMO you should forget it. Hope this help.
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