Design reports that print consistently in difference PC environments

Crystal 9.0 The main issues are with 11x17 reports. In the developer PC the reports are viewed and printed properly. When encapsulated using VS 2003 and distributed to other companies, some are chopped to 8.5x11, others are resized and printed to 8.5x11, others are printed correctly.
Assuming that the client PC does support the paper size 11x17 what could cause this strange behaviour?
Thanks.

It really may be a good idea to check if there are updated drivers for those Canon and Konika (BizHub 500) printers. You would not believe how many times that resolves all kinds of issues.
On computers that do not have a printer, the report is able to use it's own "internal printer driver", so the view will render. While we're at updates, let's make sure the latest SP is on that computer. You can download and apply the SP directly (if that helps, we'll need to create a deployment package with the latest runtime). The latest SP is [here|https://smpdl.sap-ag.de/~sapidp/012002523100005987362008E/cr90win_en_sp5.exe].
The reports that give you the "Page header or footer longer than a page" error. Try this:
1) Open one of the reports in the CR designer.
2) Go to the File menu and select Printer setup
3) Place a check mark at "No Printer"
4) See how this report performs now.
If that does not help do the following:
1) Open the report in the CR designer
2) Go to the File menu and select Printer setup
3) remove the check mark from "No Printer"
4) Look at the list box of available printers. The first printer driver in the list is the default printer. If a lower printer driver is selected, select the first printer driver (the default), click OK and save the report.
We've just set the report to use default printer driver. See if that helps.
Ludek

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You didn't specify the version of Crystal Reports you're using, the version of Visual Studio you're using, or which .NET SDK you're using. Assuming you're CR XI R2 (v11.5) with VS2003/VS2005 and the CR.NET SDK (reportdocument object) then you're looking for the CustomPaperSource property off of the PrintOptions class.
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However, if I try printing the report to a printer:
1 parameter value - prints fine.
2 parameter values - crashes jvm
empty string parameter value - crashes jvm
I would appreciate some direction on how to do this. It works in crystal reports for eclipse.
The test jsp I am using is based off of the samples. The print test jsp is the same as the preview test with the exception of the following code differences.:
preview report.jsp code
// Create a Viewer object
CrystalReportViewer viewer = new CrystalReportViewer();
// Set the report source for the viewer to the ReportClientDocument's report source
viewer.setReportSource(clientDoc.getReportSource());
// Process the http request to view the report
viewer.processHttpRequest(request, response, getServletConfig().getServletContext(), out);
// Dispose of the viewer object
viewer.dispose();
print report jsp code
PrintReportOptions printOptions = new PrintReportOptions();
printOptions.setPrinterName("DELL");
try {
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} catch (ReportSDKException ex1) {
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} catch (Exception ex2) {
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http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone

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CA Forum: Crystal Reports
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false
false
false
MicrosoftInternetExplorer4
st1\:*
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table.MsoNormalTable
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Post Author: garling
CA Forum: Crystal Reports
Sorry above message is not showing correct: I need to create a report that has two parts; the first part will
contain the details of the transaction, second part will contain a
place for the client to sign. I have the report completed but need the
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Post Author: BronxJedi
CA Forum: General
I have a report that was designed in Crystal XI (11.5.0.313) that is not previewing or printing correctly when the users access it on our production server. The report is designed as a landscape report, for an 8.5x11 size paper; however, when this report is previewed on the production server all of the data is pushed over to the left, as though the computer is trying to cram it all into a portrait-sized layout. Furthermore, when viewing the Document Properties of the report in preview it says that the page size is 11x17!
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Post Author: tjarre
CA Forum: Crystal Reports
I have created a report using Crystal XI on my PC using a virtual printer - i did this so that i can have hugeA2 sized paper and hence a huge report with lots of columns on it.
when this report gets viewed on a client PC [via a report viewer], if the client PC has no default printer the report views fine. If the client PC has a default printer installed then this gets picked up and the report invariably gets clipped. at design time can i set something so that the reports internal printer driver always gets used? NB the report will never be printed - just needs to be viewed.
the only workarounds i can see are for users to remove all their printers or install the virtual printer that i used - neither of which are very workable
any help appreciated Tom

Post Author: ng40
CA Forum: Crystal Reports
Tom,
Did you ever find a solution to this problem other than checking the "No Printer" option and redesigning the report from scratch? I'm running into the same problem with a report I'm working on. When I check the "No Printer" option it completely messes up the report formating and causes data not to display.
Nate

Design reports that print consistently in difference PC environments

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