Scheduling a report to print to a specific printer tray

I'm trying to schedule a report to print to a specific tray on a specific printer.
The SDK permits me to specify the printer, using ReportPrinterOptions, but it just seems to always print to the default tray for each printer and there are no ways, that I've found, to specify a particular paper tray to print from.
Normally this isn't an issue, but we have a client that has a special report that prints to special paper that's always available in the secondary tray of the printer.
Have I missed something obvious here? Any help would be appreciated.

Hello,
You didn't specify the version of Crystal Reports you're using, the version of Visual Studio you're using, or which .NET SDK you're using. Assuming you're CR XI R2 (v11.5) with VS2003/VS2005 and the CR.NET SDK (reportdocument object) then you're looking for the CustomPaperSource property off of the PrintOptions class.
You can search the forums for additional posts, but I found this one - [Setting PaperSource|Re: Setting PaperSource;. There may be others.
You can also find information in the [CR XI R2 Developer Library|http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/devsuite.htm]. Search on CustomPaperSource.
There is a tutorial available under the [PrintOptions.CustomPaperSource Property|http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/en/CrystalReports_dotNET_SDK/crsdk_net_doc/doc/crsdk_net_doc/html/crlrfCrystalDecisionsCrystalReportsEnginePrintOptionsCustomPaperSourceTopic.htm] search result.
This should get you back on track.
Sincerely,
Dan Kelleher

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Post Author: hoochpit
CA Forum: General
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http://support.ricoh.com/bb/html/dr_ut_e/ra/model/mpc281/mpc281en.htm
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How to print to a specific printer tray

Post Author: hoochpit
CA Forum: Administration
I have a customer that wants the same report to print to different printer trays depending on parameters sent it. We have no problem recognizing which tray it should go to, but cannot get it to print to the tray that is specified. It just prints to the same defualt tray every time. They are running BOXI on a Windows OS. Any direction would be great.

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Hi Jason,
Based on your code, I could not tell if you were scheduling a Crystal Report or a WebI document.
Regardless, what I would suggest is you try scheduling the report/document on InfoView.
Once you schedule it on InfoView, you can retrieve the instance on Query Builder (or through code) and compare the properties that are being set through InfoView and the one you set through your code.
This should indicate if you are missing some properies or have set some properties incorrectly.
Hope this helps.
Regards,
Dan

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Scheduling a report to print to a specific printer tray

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