DesignJet T520 plotter - not working since windows update

Our clients new plotter worked flawlessly until a couple of weeks back when the machines were suddenly unable to print one morning.
It turns out that an optional update for the T520 24" on the affected machines has been applied which has basically killed the drivers they have a yellow symbol now.
There is no uninstall option for this update.
I downloaded the original drivers again from HP and reinstalled plotter forcing it to use the downloaded driver but still no go
Presumably a core underlying windows kernel file was changed by the update ?
How can I fix this.

Hi NovaTech,
DesignJet issues are discussed on another board: http://h30499.www3.hp.com/t5/Printers-Designjet-Large-Format/bd-p/bsc-414#.VCGzRfkujsI
You'll have better luck if you repost there.
Regards,
AlliBee
I am an HP employee, but opinions expressed here are my own.
Click the thumbs up + button if I have helped you. Mark Accepted Solution if your problem is solved. If both apply......do both.

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DesignJet T520 plotter - not working since windows update

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