Destiny expansion pass

I purchased the Destiny expansion pass for xbox 360 and it says it will be emailed to me. but it doesnt say when and i feel like i will miss out on the free sparrow gift for all expansion pass holders that they have now. why wait until dec. 9 to email me the code. is there any way to retrive it earlier by calling and bugging the hell out of customer support?

Hi kev0,
Grats on your recent purchase! While most orders for digital content can typically be fulfilled in a few short hours, so it's surprising to hear you haven't received yours yet. It definitely shouldn't be necessary to wait until December to receive yours!
I've sent you some information, so make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Destiny Expansion Pass, coming to Best Buy

I was wondering if there's any news as to whether or not Best Buy will be selling the Destiny Expansion Pass as an individual item (not only through the Limited Edition or Ghost Edition)?
Also, if they do, will Gamers Club Unlocked members receive 20% off?
Thank You

Hello robie696,
A lot sure happened with Destiny last week! With the announcement of the Limited and Ghost Editions along with the Expansion Pass and Digital Guardian Edition there is a lot of exciting new content to look forward to in September.
While we don’t have them listed yet, we will be taking pre-orders for both the Destiny Expansion Pass and the Digital Guardian Edition. I don’t know exactly when they’ll go live, but I’ll be sure to keep you updated through this thread.
For the Gamers Club Unlocked question, MuricanDavester is correct. The discount would not apply.
I hope this helps, but please feel free to let me know if you have any additional questions.
Sincerely,
Matt|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Destiny Expansion Pass not working

Hello ... I bought a disk with Destiny and expansion pass for The Dark Below and The House of Wolves and I had no idea that the expansions will not work cus of some region problem. I am from Croatia and i bought disk from UK now i cant play expansions. So what can I do to change that and play it ? Thank you

Hello Kev1942,
Thanks for purchasing your Destiny Expansion code from Best Buy! I'm sorry if there was some trouble unlocking your content.
It is possible that the content was not yet available on the PlayStation Network at the time you were attempting to use your code. As the game is now live I suspect it is now working. Please let me know if this is not the case.
Thanks for writing in, and thank you for being a My Best Buy member.
Regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Destiny Expansion Pass doesn't work

Я купил expansion pass всё было написано что покупка прошла успешно,а когда я зашёл в игру ничего пе изменилось!Дальше было написано чтобы я приобрел эти обновления

Hi I fixed this issue using "Run programs made for previous versions of Windows" . BrianH15

Destiny expansion region issue

I'm from South Africa and I bought the expansion pass from the play station store and it isn't working on my copy of original Destiny which I have seen in the forums as a region issue with dlc where the original copy and ps store needs to match. Now my question is that I assume I'm running on eu servers for psn but how do I tell what the original games region is? On the back cover it says all regions so I'm so confused any help would be appreciated because I really want to play the expansions especially as I have paid for it

Look for the product code on the game disc CUSA XXXX, then Google it

Destiny Season Pass

I recently purchased the Destiny Season Pass at Best Buy and its been 2 days and i havent recived my code for the season pass yet. The only emails i have received from Best Buy are for feedback on my purchase and for other deals. Can anyone tell me how much longer i will have to wait to receive my season pass code in an email?

Hello Culkin14,
Thanks for being a My Best Buy member, and thank you for purchasing your Xbox currency from Best Buy. I can understand your concern regarding the tax policies of these items.
Tax is only charged on digital currency when required by local law. It is my understanding that Xbox Live will likewise only charge tax when required by law. Regrettably they do not provide cards for us to sell that take tax into consideration. If you know that tax is assessed in your area we can sell additional cards to ensure you will have a sufficient value to cover your desired product.
Thanks,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Pre ordered code for destiny expansion 2 not working

I just purchased destiny expansion 2 house of wolves digital for playstation 3 but the redeem code that was given to me isn't working. When I put in thr code on the playstation store it says that the code is either invalid or has been used already. Now I can't even download the expansion today. The day it is actuakky released because of this. Can I get some help please. Ive been trying to call best buy simce 6:00 a.ma.m about this problem but only the answering machine was talking.

Hello Kev1942,
Thanks for purchasing your Destiny Expansion code from Best Buy! I'm sorry if there was some trouble unlocking your content.
It is possible that the content was not yet available on the PlayStation Network at the time you were attempting to use your code. As the game is now live I suspect it is now working. Please let me know if this is not the case.
Thanks for writing in, and thank you for being a My Best Buy member.
Regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Destiny Season Pass stopped working

I bought the season pass for Destiny about 2 months ago. Since then I have been able to fully do everything the Season Pass should let me do. When I went on today however, it said there was DLC required to play the DLC strikes and missons. I have proof of purchase to confirm I bought it. I'm on a PS4.

Psn maintenance is still going on. Check here https://status.playstation.com/en-us/
Try again when everything is back working .

Re: Moved: Never Again

I won't preorder again either. I also won't suggest anyone else pre-order because of this run around I'm getting. I pre-ordered hoping to get my s4 in a timely convenient manner. It's unfair to see many others have their phone in hand while I still wait. I ordered prior to the in-store release date so I should have mine in the same amount of time as anyone off the street. It's unfair to make me wait. I ordered on the 22nd and it's the 30th.. I still wait.
Also, it's ridiculous that no one can answer when pre-orders will be shipped. Answers are vague and scripted and forum moderators don't help.
Never again, agreed.

Hello Durantulafan35,
Purchasing any digitally-delivered content should be a quick and easy process, so it's disheartening to learn of situations where this might not have been the case. I'd be frustrated too if I found myself in a similar situation, especially if I received multiple marketing messages while waiting for the item I purchased to arrive.
In most situations, orders for digital content can be fulfilled in as little as 15 minutes. From time to time, however, additional processing may be required that can delay delivery up to four (4) hours. E-mail filters can also prevent timely delivery, even if customers are still receiving other communication from Best Buy. To help avoid these issues, customers are encouraged to add the @BestBuy.com domain to their safe senders list. Gmail users should also check their Promotions folder as these types of messages are often directed there instead of the primary inbox.
That said, I've had the chance to review your account and believe I was able to pinpoint the reason why you haven't received your Destiny expansion pass code yet. Please make sure to check your private messages when you can by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Destiny the Taken King pre-order issue

I've brought destiny a while back and I brought the two add on packs well the season pass well they am bringing out the taken king and when I try to pre order it it says not available for purchase even though my friends Ave the only difference is u bought the season pass they brought the two add ons separately any ideas

Hi guys,
This issue has been reported to the Store team who are investigating the problem. In the mean time we have discovered a workaround that will allow you to pre-order the Taken King expansion for Destiny.
Please note in order to pre-order the Taken King stand alone expansion (without previous expansions) you must own both The Dark Below and House of Wolves expansions or the Destiny season pass.
To pre-order the Taken King DLC first search for the Dark Below expansion or click here. As you already own this content there should be a purchase button with a price of £0.00.
Select the purchase button and confirm (as long as the price is still £0.00).
Complete the same process for the House of Wolves DLC
Again make sure the price is £0.00 before confirming the purchase.
Go to the Taken King product page and you should have the option to pre-order.
Any questions or if the doesent work please let me know.
Thanks,
SFZ

PS4 - Unable to download Destiny

FTA_jerre_69 schreef:
Please update your ps4 library it should stand in there and it should give you the right to download How would I go about updating my library? If I look at my game library on the Sony Entertainment Network website, it shows me having Destiny and the two expansions (plus expansion pass), however when I go to the library on my PS4, it only gives me the three add-ons and no option to download the main game.

They currently have another free upgrade offer running that allows you to get a free upgrade if you buy one of the expansions or the expansion pass. I bought the expansion pass yesterday, so I should be eligible (checked that on the BUngie forums as well). However, the problem is that my Library only shows games I bought on PSN through my PS4, my older PS3 games aren't visible on there. The solution would be to download the client from the Destiny game-page on PSN, but when going to the Digital Guardian edition of Destiny (the only version of the main game on there), it says it's unavailable because I already own Destiny. When going to the Destiny page through my library on the PSN website, I get an error saying that the page is no longer available.

Destiny DLC gone/can't download

I've had Destiny on PS4 since release. I had access to the expansion pass dude to getting the digital guardian edition. The dark below was released and I downloaded it for free. I even got the free sparrow and equiped that. Now that i've returned to the game, it thinks I don't have the DLC anymore. Everything says "Requires the dark below" even the damn sparrow I was able to equip before hand. I have restored licenses, redownloaded the entire game and nothing works. The PSN store tells me have to buy the expanse pass and both DLCs.
What the hell!?! Any idea how I can fix this?!?! Ive cleared the cache by unplugging the console and there is no change. The 2 expansions show up as free for now (they sometimes revert back to having a price...) I am getting the error code e-82000133. Here are some screen shots.
HELP!>!

TheGrumpyAnt wrote:
Firstly I presume your on the full version of DC. Second of you go to the game on the xmb and check the tabs you should see all your dlc addons in a list saying installed. Once you have them u don't need to add them or dl again so check that. If not call/email sonyThey aren't showing in the addons menu, however I went to PSN store in the library menu and it says installed, but I can't see them in the game.

I Can't Pre Order "Destiny - The Taken King" on PSN Store

I am having serious issues with the PSN Store!
I have been trying for weeks now to pre order my digital download of "Destiny - The Taken King" for weeks now, and I am still having no joy. Every time I tap the "Tell Me More" option, it says that I can not download this product as I already own "Destiny Expansion II - House Of Wolves". Is this a common issue? And if so, how can it be resolved? If not, then can someone from Sony please look into this as by not pre ordering, I lose out on the bonus in game content you get for the pre order
Many Thanks
ClassyGit

Did you buy and install the expansion pass? If so, log into the web store and download the House of Wolves directly from it's store page. This should then allow you to pre-order Taken King. This solved the pre-order bug for other users who had the expansion pass and couldn't pre-order Taken King.

Problems with incorrect Email on purchase.

I walked into a best buy to purchase Destiny for my ps3. Walked around a bit and picked up the Destiny season pass and the limited edition strategy guide for it as well. Started the payment process and the employee asked if I wanted a my best buy card. I agreed and added that to my purchase. He asked for my information and it all looked good. Ring up the purchase, grabbed some other things that I remembered and walked out of the store. It turns out that the email adress that the my best buy card and the destiny season pass was sent to was incorrect. On the reciept it says Gamefreakscc instead of Gamefreakcc.
I went back to the store to see if I could fix this error and despite much entusiasm from the staff we were unable to solve the problem. I tried calling the best buy customer service number but was unable to find a solution through the automated system. I decided to register the member id to an account with the correct email to see if that could fix the problem. One account later I still don't have the email for my season pass.
I tried looking around to see if there was anyone else with a similar problem but I couldn't find any. All I really want is to know if I need to go purchase another season pass or if this can be fixed. I have the receipts if they are needed.
Solved!
Go to Solution.

Hello there Gamefreakcc,
I’m sure you were ecstatic to pick up your copy of Destiny! My husband purchased the game, and has been playing non-stop. I am truly sorry to hear that your Expansion Pass may have been sent to the wrong email address, and that you have had trouble trying to get this resolved.
While it is regrettable to hear it has gone unresolved thus far, I believe I may be able to get the email address updated for you! I am sending you a private message to gather further details from you, which you may check by signing into the forum and clicking the envelope icon in the top right corner of the page.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Taken King preorder "not available for purchase"

Hi, I have Destiny and the first year expansion pass both bought digitally, but it won't let me buy the taken king upgrade. The only thing visible on the store for me is the £74.99 edition which I don't need.
Any ideas?

MrTeaBelly wrote:
Right, I figured it out with the help of this thread: http://community.eu.playstation.com/t5/PSN-Support/Why-can-t-I-purchase-see-the-price-of-The-Taken-King/m-p/23437417 Turns out that even though I have The Dark Below and The House of Wolves expantion pack, when I checked the Playstation Store The House of Wolves expansion hadn't registered as being downloaded. All I did was download The House of Wolves from Playstation Store and I can now pre-order The Taken King. Brilliant PSN ID

Destiny expansion pass

Similar Messages

Maybe you are looking for