Dhiownloaded ML today ,in app store still saying download but in computer spec says I'm running 10.8 ?
downloaded ML today ,in app purchases it still says download although MAC spec it says im running 10.8?
What MAC spec? The simplest way to ascertain which OS you're running is to click on the Apple menu and select About this Mac. If the version number is 10.8, then you're running ML.
Similar Messages
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I did download Lion and everything is fine, but why in app store still stated DOWNLOAD and not INSTALLED, I already did 3 times and it still in DOWNLOAD label
My guess is they changed that to Download for all the people who wanted to or needed to download it again. It's kind of a subset of Installed, now. I don't think it is a great solution, but that is what it is.
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I bought mountain lion en app stores and start download, but stops and mentioned is incomplete. and when start installation mentioned error because download is incomplete and send me to download again but the button is in "downloaded" what can i do?
Welcome to the support forums.
Please ask this question in the Mac App Store forum where they can better assist you. -
10.9 installed but App store still says "download"
I've installed 10.9 but when I check the App store for updates it still says "download" not "installed" on the Mavericks page. Why is it not recognizing that I've already installed and am using it?
In case you want to re download Mavericks on your other Macs, it's available.
You can also use that download to create a bootable USB > Video Tip: Creating a bootable Mavericks USB installer - TUAW
Otherwise, just ignore the Download button. -
Got My Refund but App Store Still Says I can Install FCPX?
So, I'm one of the folks who successfully got a refund on my Final Cut Pro X. (I'll rebuy it once some of the missing features are addressed.) Anywho, the refund has fully gone through, yet, in the App Store, it still gives me the option to Install FCPX and Compressor. Has anyone else seen this? Shouldn't it revert back to buy and disappear from my purchases? Not that I have succumbed yet, but it is mighty tempting just sitting there.
Make sure you have cellular data connection Settings > General > Network > Cellular Data
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I have purchased angry birds from the app store and it has downloaded to my computer but I can not open it does anyone know what is wrong
JackieJackie...
Best to contact the developer of the app.
There's an email address available here > http://www.rovio.com/en/support -
My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!
Can't connect to the iTunes Store
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I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.
The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple. -
Yesterday I worked on spreadsheets in the 3.0 version, today I open up numbers and it tells me I need to update. When I look in "about numbers" it tells me I have version 09...I went to the app store, it says the new version is installed on my Mac.
Hi nuvest,
Numbers 3.0.1 lives in your Applications folder. Numbers '09 lives in a folder called iWork '09 within your Applications folder. You can drag each icon to your Dock. They will become Aliases. Right click (or control click) on each Alias in turn and Options > Keep in Dock. Then you can choose which one to launch.
Numbers '09 (Numbers 2.3) is on the left, three column chart. Numbers '13 (Numbers 3.0.1) is on the right, four column chart.
Both versions will run side-by-side. Just be sure which version has your document open before you save.
In Numbers 3.0.1 you can convert "backwards" to Numbers 2 with File> Export > Numbers '09...
Regards,
Ian. -
everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???
Readers here are other Users like you. You need Apple Customer Service. call them.
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apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.
It's real easy to create a new one and, in fact, it's too easy. I say that because multiple IDs are a PIA. The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s). iTunes items can not be transferred from one ID to another and IDs can not be merged.
The problem arises when you want to update an app. If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID. Then you update and log out/in again to get back to where you started. It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID. Of course, with a disabled ID, the problem is much worse!
A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
One last thought... If your brother actually got a human on the phone to dispute the charges, go there and explain the problem. Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue. Apple believes that money is owed on the account! -
Hello there, I'm new to the Apple world, and I'm still learning my way around.
Why is when I try to download from the App Store, it says "The application cannot be downloaded."
It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion. -
i keep getting banner that there is 8 apps to be updated, when i go to the App Store it says all app are updated, how do i get this to stop?
It seems that every time I start up the IPad the banner over ITunes shows 8 or more in the banner. I have completly signed off of the ipad and it still comes up. Any suggestions? It seems to have coincided with IOS 7 being released, I have not downloaded IOS 7 to my IPad or my Iphone at this time.I"m not sure exactly what to do because once I got mine sorted out I can't exactly replicate it to test it, but it's like somehow your ID gets messed up.
I tried to download an app, then Apple thought that I'd never bought anything from my device so went through the whole 'give your secret questions' thing and ended up having to call apple to get them to reset.
Long story short, the inability to update has something to do with the App Store not recognizing your device, even though part of it does recognize your device (which is why you get the little badges)
You could try downloading a free app and see if you can verify your ID. Or you can poke around in here
http://www.apple.com/support/appleid/
and see if you can manage your account and see if that helps. -
im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?
Try removing said card then re-enter all card details, if still no joy then try a different card to see if it is the card or a problem with your iTunes account, one other thing that you could try is changing your iTunes password as this sometimes cure thing as well.
Also have a look at your purchase history to see if you have any items that are still waiting for payment as this can sometimes screw up your payment method, if this is the case then I would defiantly try a different card.
If none of the above work then I would contact iTunes support. -
Why does Australian Mac App store STILL charge more than US?
Even with the revision on pricing by Apple yesterday, the Oz App store still makes Aussies pay more than apps bought from US App store for Americans. Aperture US=US$79.99, Aperture OZ=AUD$84.99. According to Bloomberg currency conversion today, Aussies should only be paying AUD $74.21. So in real terms why are we slugged an extra AUD$10 more, which would equate to US10.78? The more expensive the app the bigger the difference in cost to us. And why should there be ANY difference considering this is all digital & no packaging or postage involved? Apple, if you are going to change your pricing, please base it on actual exchange rates & make it REAL! You will then find Aussie uptake for apps much greater, same goes for other countries in a similar position.
Folks are directing their feedback on the MAS to Mac OS X Snow Leopard because it is currently a Snow Leopard related app, it comes with the OS's update.
Questioning Apple's decisions about its business and products is a violation of the Terms of Use for the ASC. You agreed not to do so when you opened your account. It may be a legitimate question on other people's forums, but not here.
It is ranting, because all manner of sharing experience about doing business in foreign nations goes ignored in the thread to which I linked, and any others around. BTW, the US prices do not yet have any taxes added to them. The taxes are added at checkout in the US MAS. That is not the case in the MAS for many other nations.
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