Dial Backup problem

dear all
this is regarding the problem i am facing at one of my customer in india for dial back up configuration using
PSTN line. Following are the list on components used for the configuration
1- 3745 router
2- NM-16AMV2
3- NM-DM30
The PSTN Line terminated on the router are extension served from the EPBAX. In my testing scenario i am trying to initiate callback using local 4 digit extension. Callin is working fine in same scenario.
Pls refer the attachment for the configuration for the same; int async41 i have configured for ppp callback and int fastethernet0/1.40 for testing purpose.
i tried using both ppp callback initiate/accept command to initiate callback. ppp callback accept is used to mscb Microsoft Callback client and ppp callback initiate is used for rfc 1570 compliant client.
During my testing i am able to authenticate the user, as verified form debug output for ppp, but dialup screen on window doesnt proceed further. During this time my int async 41 remains up and the client is unable to obtains any ip address from router as IPCP negotiation phase times out. and then line async 41 remains up indefinently untill i cancel the username and password verifying screen form the windows client.
The chat scripts applied to the interface are no executed either. And their is no option to configure this command script modem-off-hook offhook
which i think is necessary to to take the line offhook so that the router can execute other chat script to initiate call back.
i am attaching the debug output generted for the same, following debugs have been captured
General OS:
Modem control/process activation debugging is on
PPP:
PPP authentication debugging is on
PPP protocol errors debugging is on
PPP protocol negotiation debugging is on
PPP packet display debugging is on
Chat Scripts:
Chat scripts activity debugging is on
Callback:
Callback activity debugging is on

Hello,
I have made some amendments to your configuration, marked with --> (applies to interface Async41 only), can you test this with Async41, and check if it makes a difference ?
Regards,
GP

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    internet is available makes all kinds of sense, to just update
    the newer OS X version and make it work correctly.
    And the need for this would become painfully clear to even
    someone with no credible amount of experience. Anyone
    with hopes of getting a task done in their lifetime could see it.
    Good luck & happy computing!
    {edited}

  • MaxDB backup problem through Data protector

    When I start the Online MaxDB database backup through Data Protector GUI the backup fails with error as below,
    Normal] From: BSM@ttcsap10 "MAXDB_Online" Time: 6/17/10 4:30:49 AM
    OB2BAR application on "ttcmaxdr" successfully started.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
    Executing the dbmcli command: `user_logon'.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
    Executing the dbmcli command: `dbm_configset -raw set_variable_1 OB2OPTS=""'.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
    Executing the dbmcli command: `dbm_configset -raw set_variable_2 OB2APPNAME=MAX'.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
    Executing the dbmcli command: `dbm_configset -raw set_variable_3 OB2BARHOSTNAME=ttcmaxdr'.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:50
    Executing the dbmcli command: `dbm_configset -raw set_variable_4 TimeoutWaitFiles=30'.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
    Executing the dbmcli command: `dbm_configset -raw BSI_ENV /var/opt/omni/tmp/MAX.bsi_env'.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
    Executing the dbmcli command: `medium_put BACKDP-Data[2]/1 /var/opt/omni/tmp/MAX.BACKDP-Data[2].1 PIPE DATA 0 8'.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
    Executing the dbmcli command: `medium_put BACKDP-Data[2]/2 /var/opt/omni/tmp/MAX.BACKDP-Data[2].2 PIPE DATA 0 8'.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
    Executing the dbmcli command: `util_connect'.
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:30:51
    Executing the dbmcli command: `backup_start BACKDP-Data[2] DATA'.
    [Critical] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:31:45
    Error: SAPDB responded with:
    -24988,ERR_SQL: SQL error
    -903,Host file I/O error
    3,Data backup failed
    17,Servertask Info: because Error in backup task occured
    10,Job 2 (Backup / Restore Medium Task) [executing] WaitingT170 Result=3700
    6,Error in backup task occured, Error code 3700 "hostfile_error"
    1,Backupmedium #1 (/var/opt/omni/tmp/MAX.BACKDP-Data[2].1) Wrong file type
    6,Backup error occured, Error code 3700 "hostfile_error"
    17,Servertask Info: because Error in backup task occured
    10,Job 1 (Backup / Restore Medium Task) [executing] WaitingT170 Result=3700
    6,Error in backup task occured, Error code 3700 "hostfile_error"
    [Normal] From: OB2BAR_SAPDBBAR@ttcmaxdr "MAX" Time: 06/17/10 04:31:45
    Executing the dbmcli command: `exit'.
    [Normal] From: BSM@ttcsap10 "MAXDB_Online" Time: 6/17/10 4:31:46 AM
    OB2BAR application on "ttcmaxdr" disconnected.
    [Critical] From: BSM@ttcsap10 "MAXDB_Online" Time: 6/17/10 4:31:46 AM
    None of the Disk Agents completed successfully.
    Session has failed.
    [Normal] From: BSM@ttcsap10 "MAXDB_Online" Time: 6/17/10 4:31:46 AM
    Backup Statistics:
    Session Queuing Time (hours) 0.00
    Completed Disk Agents ........ 0
    Failed Disk Agents ........... 0
    Aborted Disk Agents .......... 0
    Disk Agents Total ........... 0
    ========================================
    Completed Media Agents ....... 0
    Failed Media Agents .......... 0
    Aborted Media Agents ......... 0
    Media Agents Total .......... 0
    ========================================
    Mbytes Total ................. 0 MB
    Used Media Total ............. 0
    Disk Agent Errors Total ...... 0
    But I have noticed the error is because of this line as below,
    Executing the dbmcli command: `medium_put BACKDP-Data[2]/1 /var/opt/omni/tmp/MAX.BACKDP-Data[2].1 PIPE DATA 0 8'.
    Actually it should execute the dbmcli command as
    medium_put BACKDP-Data[2]/1 /var/opt/omni/tmp/MAX.BACKDP-Data[2].1 PIPE DATA 0 8 NO NO \" \" "BACK"
    But I donu2019t know where to make changes so that when I start the backup through DP GUI it should use backup tool as u201CBACKu201D
    But same DP backup specification is working through MaxDB Database Manager GUI.
    Any solution appreciatedu2026
    Thanks,
    Subba

    Hi Natalia,
    Thanks for the reply...Please find the answer as below,
    -> What is the version of Data Protector?
    Data Protector 5.5
    -> What is the version of the database?
    SAP MaxDB 7.6
    -> According your information you could use the DBMGUI to create the medium of u201CBACKu201D type and create the databackup using this medium. Correct?
    Yes
    The problems are with Data Protector GUI, not with MAXDB or DBMGUI. Correct?
    Yes
    Please let me know where to make any changes or any enviornment settings to be done in Data Protector GUI so that it will use the medium "BACK" as backup tool while i start the backup through Data Protector GUI.
    Thanks,
    Subba

  • Backup problem with LMS 3.0 on Solaris

    Hi All,
    I'm encountering problems with LMS 3.0 when I try to do a backup. After you hit OK on the window that says "Do you want to backup now?", an error would pop up saying: "Enter a new directory name or ask the system administrator of the Ciscoworks Common Services server to make the directory accessible to user casuser", thus I cannot proceed with the backup process. When I do backup, my login privilege is admin. Even tried to do backup on the same partition as my CSCOpx directory but to no avail.
    Appreciate your help on this guys. Our LMS 3.0 runs on Solaris platform. Thanks in advance.

    Hi Joe,
    Thanks for your prompt response. By the way, what is a casuser? Is he also one of the user that can be found on the Local User Setup on Common Services? The scenario here is that, I am not the one who installed the Ciscoworks LMS 3.0 on the client side, so I am not aware on how they did the installation procedure for the application. I remember assigning casuser password during installation on our other clients that has LMS 3.0.
    Will the write access on the backup directory for the casuser be done by the Solaris root administrator?
    Thanks for your help.

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