Directory sync not progressing

I'm trying to set up my directory sync in a new workspace deployment, but get stuck on the final step. Have I done something wrong, or is this expected for an AD domain with 4000+ users (even though I'm only trying to add a group with 10 people)?
We are running Workspace 2.1.0.2100 Build 2099413
What I have done:
Go to Connector Services Admin -> Directory Sync
Scheduling : Once per day 11:55 PM
Click "Edit Directory Sync Rules"
Select Users Step
DN for Users: DC=group,DC=company,DC=base
No filters
Click "Continue"
There are about 4000 users in our directory
Select Groups Step
DN for Groups: OU=Security Groups,OU=Location,DC=group,DC=company,DC=base
From the available groups I select a single group which contains my test app security group with about 10 users, it is the only group selected
Click "Continue"
Push to Workspace Step
A progress bar and the text "Calculating Sync Actions." is displayed. It has been sitting here for 8 hours so far.
When Workspace was first installed (with an invalid group in step 2), it took about 30 minutes to complete.

Can you please send us the log bundle to take a look at what might be going on here. Go to https://yourworkspacehostname:8443. This is how you can generate the log bundle. Click on "Appliance Configruator". Login using the admin password you chose. Click on "Log File Locations". Click on "Prepare log bundle" button. You can send that file to me via private message. Thanks.

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