Disabling the previous agent info on the login screen

Question

We are using IPCC enterprise 8.03 with CTIOS and offer multiple shifts in our call center. Due to security reasons, we would like to disable the last agent logged in info from the IPCC agent desktop. Currently when an agent launches IPCC desktop, it displays the agent id and extension of the last agent who was logged in; we would like to set it where last agent's information is not automatically pre-populated.
Thanks for your help..

Answer 1

we use the below bat file for lauching CAD to remove existing agent data.
@echo off
setlocal
REM # This script re-writes the .ini file for CAD to clean up old usernames.
REM # It restors a copy of the .ini file over the current version, and
REM # substitues the username field with the current user and removes
REM # (blanks) any existing phone extension.
set INI_LOCATION="C:\Program Files\Cisco\Desktop\config\PhoneDev.cfg"
REM set INI_LOCATION=PhoneDev.ini
REM ### Original File: ###
REM [PhoneDevice]
REM Appearance0=6752
REM [AgentID]
REM AgentID=test
REM [AgentMobilePhone]
REM RemoteAgent=0
REM Number=
REM AgentWorkMode=0
REM ######## END of Original #####
C:
REM ## Build new file from scratch
echo [PhoneDevice] > %INI_LOCATION%
echo Appearance0= >> %INI_LOCATION%
echo [AgentID] >> %INI_LOCATION%
echo AgentID=%USERNAME% >> %INI_LOCATION%
echo [AgentMobilePhone] >> %INI_LOCATION%
echo RemoteAgent=0 >> %INI_LOCATION%
echo Number= >> %INI_LOCATION%
echo AgentWorkMode=0 >> %INI_LOCATION%
REM # END
cd "C:\Program Files\Cisco\Desktop\bin"
start agent.exe
exit