I own a used iPad and can't log in on some of my apps because the previous owner info shows up not mine

I own a used iPad and can't log in on some of my apps because the previous owner info shows up not mine
How do I fully remove the previous owner info. It blocks most of my log in apps, like google voice, etc...

Try deleting and reinstalling your apps that are playing up. But I would have to agree with above...in the end it's going to be better to start over as a new ipad. Using what someone else has left behind takes away what's great about making an apple product personal...

Similar Messages

HT6154 Hi there, i have bought a iphone 4 from graiglist , and when i turned the phone on , its asking for the Apple ID for the previous owner which i do not have, but i have my own apple ID . WHAT CAN I DO TO SOLVE THE ISSUE. YOUR HELP PLEASE

**** there,

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

I recently bought a used iPod touch generation 5 and reset it (erased everything from it because the previous owner left a passcode on it) and I had to enter my language,wi-fi stuff, and then it said "Activate iPod" I don't know the owners info! Help?

I recently bought a used iPod touch generation 5 and reset it (erased everything from it because the previous owner left a passcode on it) and I had to enter my language,wi-fi stuff, and then it said "Activate iPod" This iPod is currently linked to an Apple ID (c*****@k*****.net). Sign in with the Apple ID that was used to set up this iPod. The man who sold it to me said he bought it from another guy and sold it to me..So, I don't know what to do! I searched it up and it said you could go to iCloud and iTunes, but It's not working for me. Please help!!

A little more information:
You are running against the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
If you can't get this done
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
you have a thin brick. I suspect your iPod was stolen or lost. I would turn it into the police since it is worthless to you if you can't get the previous owner to remove from their account

I just bought a used iPad 2, how do I change the previous owners info for the app store? Whenever I try to buy an app it asks for the previous owners password for the iTunes account. I have my own account Nd would like to use it.

Need help Changing the previous owners settings for the app store. I can't buy any apps. Because it asks for previous owners information.

I had this same problem, and it was erased.
For some really odd reason iPads sometimes retain the last user iTunes account on first visit to the iTunes store.
I am thinking it is actually the iTunes store recognising the iPad, and so 'helping' by showing the last log in settings.
So I would also recommend Erase All Content and Settings to start.
If that was done then what you need to do is log in, or create your own itunes account.
This is in Settings, Store.
create your own iTunes account (or log in with an old one).
Purchase something.
Then (as long as you don't have any app from the last owner on) it should never ask for the old account again.

I can not delete someone else's credit card info from my account info and it's stopping me from updating my apps. How can I delete the previous owners info from my iPad 2

See above question for deleting previous owners acct. info, credit card info. As well as I can't get my iPad to update.

If the iPad is on IOS 7, you will need the previous owner's Apple ID and Password to:
1. Turn off Find My iPhone
2. Erase device
3. Reactivate device

I cant activate my ipad cause i need the previous owners info what do i do because i cant get it

i bought an ipad of some person i met and it wont let me activate the account because its linked to the previous owners account ... i dont have any of that information so wat can i do

Consider it a lesson learned. The iPad was probably stolen and you got scammed. Never buy an iPad without starting the iPad, check Find My Phone, and ask the seller to turn it off before you accept the device.

If I order a refurbished Ipad 4 is there a chance that it could come engraved by the previous owner?

I really want to order the refurbed Ipad 4 but I'm concerned that If I do I may get one that has the previous owners name engraved on it, now I heard that they put a whole new case on the ipads before they ship them bu I'm not sure if thats true or not?? So it it even a possibility that I could get one that someone previously engraved or something???

Hi,
You don't need to worry. They come with a new front and back cover, a brand new battery, and a full one year warranty, which includes 90 days of phone support. (And shipping was quick for us!)
We bought two last Summer and then one as a gift. They are great!
Hope this helps!

If I deauthorize my iPad and authorize it with a new Apple ID, will I lose the previously purchased apps?

I want to deauthorize an iPad and authorize it with a new Apple ID but I dont want to lose the apps that were purchased under the first Apple ID. Will this happen?

Welcome to the Apple Support Communities
You won't lose the programmes, but you won't be able to update them as it will ask you for your old Apple ID to update

I can't type my passcode for some app because the keyboard just wont show. Is this another flaw? Can some 1 give me a solution for this?

For some apps the keyboard just cant show when i want to type the passcode, any solution? Or is this another flaw/bug?

RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

Was it a mistake to buy a used iPad? Can I reset it?

I have a used iPad mini here, purchased for my daughter at what I thought was a great deal, but it's apparently disabled. Is this fixable like others have been able to restore factory conditions when they update to iOS 7? I maybe should mention my older daughter has an iPad 2 (also purchased used) that works perfectly so far as I can tell, operating ios7. We have never plugged it into our computer, so I don't think anything must be linked to itunes yet, except my Google account has synced via house wifi. Thanks for any advice.

If the iPad is showing the disabled screen then you should be able to reset it via a computer's iTunes : http://support.apple.com/kb/HT1212
If it's on iOS 7 and it's still linked to the previous owner's account then when you reset it you may get a screen asking for the iCloud id and password - if you do then you will need to contact the previous owner and ask them to remove it from their account (he/she is the only person that can do it) : http://support.apple.com/kb/TS4515

I bought a used ipad and i cant find the old owner to get the login and password

help

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

HT1430 I was given an ipad 2. How do I reconfigure it with my own settings, etc. and erase the previous owners informations?

I was given an ipad 2. How do I reconfigure it with my own settings, etc. and erase the previous owners informations?

But note, if the previous owner turned on Find My in iCloud and has not turned that off you will not be able to do anything with that iPad without the previous owner's Apple ID...there is an Activation Lock as part of iOS 7.0.4 that cannot be bypassed so you have to have that Apple ID and password if it has been turned on.

I need help contacting someone that can help me find who the previous owner was who set up my iphone 5s, there is an activation lock and i need to contact the owners. help??? i think the iphone was stolen and then sold to me

i think my iphone was stolen before being sold to me, i need help finding out who the original owner was to unlock the phone. any ideas on numbers i could ring? im super gutted

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

HT1212 I bought an Ipod gen 5 off craiglist, Im trying to erase and reset the settings. it asks for the previous owners password, how can I reset it without the password?

I just bought an IPod Gen 5 off craigslist. Im trying to erase and reset it, but it wont let me. It wants the previous owners password. Also, I cant log out of their Icloud, and log in under mine.
How can I erase and reset all settings to origional?

Either get the ID and password or return for a refund. Makybe the iPod is stolen or lost
iCloud: Find My iPhone Activation Lock in iOS 7

HT1144 When I log into the app store it has the previous owners id at the login and doesn't let me change it to mine. how do I cane this?

I need help - can't seem to log in to the App Store to update my iphoto because the previous owners id is in the login and it's grayed out so it doesn't let me log in.

Go to the App Store and sign out. Then sign back in with your Apple ID:
Happy Holidays

I own a used iPad and can't log in on some of my apps because the previous owner info shows up not mine

Similar Messages

Maybe you are looking for