Disk Utility, common terminology question?

I'm reading a guide on learning how to use Disk Utility. It says several times Disk Utility can erase and format a disk. I thought the 2 meant the same thing? I thought format meant to completely erase everything...Everything I read about disk utility they use these two words like they both do something different to the disk? Is there a difference?

Yup, my Maxtor 300GB FireWire is Partitioned into three Volumes, the first Leopard 1 is a bootable clone, the second is Music and a third for Photos.
+OneTouch III SBP-LUN:+
+Capacity: 279.48 GB+
+Removable Media: Yes+
+BSD Name: disk2+
+Mac OS 9 Drivers: No+
+Partition Map Type: GPT (GUID Partition Table)+
+S.M.A.R.T. status: Not Supported+
Volumes:
+*Leopard 1*:+
+Capacity: 140.57 GB+
+Available: 13.16 GB+
+Writable: Yes+
+File System: Journaled HFS++
+BSD Name: disk2s2+
+Mount Point: /Volumes/Leopard 1+
Music:
+Capacity: 99.74 GB+
+Available: 24.47 GB+
+Writable: Yes+
+File System: Journaled HFS++
+BSD Name: disk2s3+
+Mount Point: /Volumes/Music+
Photos:
+Capacity: 38.6 GB+
+Available: 25.4 GB+
+Writable: Yes+
+File System: Journaled HFS++
+BSD Name: disk2s4+
+Mount Point: /Volumes/Photos+
My other Maxtor a 320GB FireWire, is Partitioned into two Volumes Time Machine, Tunes & Photos.
+OneTouch III SBP-LUN:+
+Capacity: 298.09 GB+
+Removable Media: Yes+
+BSD Name: disk1+
+Mac OS 9 Drivers: No+
+Partition Map Type: GPT (GUID Partition Table)+
+S.M.A.R.T. status: Not Supported+
Volumes:
+*Time Machine:*+
+Capacity: 201.01 GB+
+Available: 62.22 GB+
+Writable: Yes+
+File System: Journaled HFS++
+BSD Name: disk1s2+
+Mount Point: /Volumes/Time Machine+
+*Tunes & Photos:*+
+Capacity: 96.63 GB+
+Available: 21.64 GB+
+Writable: Yes+
+File System: Journaled HFS++
+BSD Name: disk1s3+
+Mount Point: /Volumes/Tunes & Photos+

Similar Messages

  • A Disk Utility Image Restore Question

    I like to create a bootable partition on my external firewire HD and then restore my bootable utility disks to it, so that I have access to all of them without using the actual disks.
    I'm curious if there is a better way of doing it than I am using now. Currently, I use drive genius to make as small a partition as possible (because disk utility seems unable to partition this external HD at all anymore) and then restore the image to that partition, but this always leaves partitions that are much bigger than they need to be.
    Is there any way to have disk utility create a partition that is the same size as the image I want to restore from? Putting a 2GB bootable disk on a 2GB partition, or a 600MB disk on a 600MB partition? It just seems silly to have a 600MB disk on a 5GB partition.

    Eehatu wrote:
    I like to create a bootable partition on my external firewire HD and then restore my bootable utility disks to it, so that I have access to all of them without using the actual disks.
    I'm curious if there is a better way of doing it than I am using now. Currently, I use drive genius to make as small a partition as possible (because disk utility seems unable to partition this external HD at all anymore)
    then something is wrong with your drive or it has the wrong partition scheme. I would reformat it completely with disk utility. make sure that the partition scheme you use is GUID.
    and then restore the image to that partition, but this always leaves partitions that are much bigger than they need to be.
    Is there any way to have disk utility create a partition that is the same size as the image I want to restore from? Putting a 2GB bootable disk on a 2GB partition, or a 600MB disk on a 600MB partition? It just seems silly to have a 600MB disk on a 5GB partition.
    I believe 1 Gb is the smallest partition size you can possibly get with disk utility. If GUI disk Utility won't make a partition small enough you can do it from terminal using diskutil command.
    I just tried using diskutil and was able to reduce the size of a partition on one of my drives to 1GB although it did not want to do it in one step. I first had to reduce it to 10GB then to 5GB and then to 1GB.
    enter
    man diskutil
    for command usage

  • Disk Utility Verify permissions question

    I have always done, since 10.x, repair permissions via disk utility by opening disk utility app, selecting the top most icon:
    "drive manufacturer and size" name
    and then underneath: "Macintosh HD"
    and then under that "my disc drive" name
    I have always just selected the top most and hit repair.
    Should I have been actually selecting "Macintosh HD" instead of the top one?

    Should I have been actually selecting "Macintosh HD" instead of the top one?
    In your case, it doesn't matter. The distinction is only relevant for drives which have two or more partitions.
    (57605)

  • Result of Disk Utility Verification/repair question!

    Hi all. I just updated my OS X to 10.5.2 and downloaded a graphics update, then I proceeded to check permissions using Disk Utility. After completing verify and repair permissions the following entries were shown:
    ACL found but not expected on "Application/Utilities"
    ACL found but not expected on "Applications"
    ACL found but not expected on "Library"
    Can any one tell me what ACL means and if I should be concerned about these entries?

    Hi Daniel L. I've installed the combo update 10.5.2, repaired the permissions with Disk Utility and for the first time since installing Leopard I have a clear entry with just the lovely message "Permissions Repaired".
    Thank you very much for your guidance Daniel. All that now remains is for you to reply to this message so I can reward you with more points for solving my problem for me!
    Thanks again, Denis.

  • Disk utility false "failed" disk errors

    Hello, I'm really hoping someone can help me solve this problem.
    I have an iMac (see specs below) connected via Thunderbolt to a LaCie 2big RAID drive (with two 3TB internal Seagate drives set up as mirrored RAID slices). Both the iMac and the LaCie drive were purchased brand new in 2012 and worked flawlessly until April 2014. In April, one of the LaCie's two internal drives failed and could not be rescued using Apple's Disk Utility. Since the LaCie unit was still under warranty, LaCie replaced the affected internal drive at no cost. Since then however, Apple's Disk Utility has been giving me a "failed" disk warning on the same internal drive about once a month. The first time, LaCie simply directed me to reformat the drive and the problem went away. But the same problem has appeared roughly every month since then.
    I sent the entire unit back to LaCie for diagnosis and they told me that the drive is perfectly fine. In other words, it's a software failure, not a hardware failure. I was told that Disk Utility was giving me false errors, possibly caused by the iMac going into sleep mode and not ejecting the disk properly. They said they've seen it before, but Apple has not yet released a patch for it. Since receiving the drive back from LaCie, I've changed the iMac's energy saver settings to prevent it from going to sleep after any inactivity. However, the same drive failed again this morning.
    The only solution LaCie has given me is to wait for Apple to release a patch and in the meantime, reformat my drive whenever the "failed" warning appears to clear the problem. However, I have more than 2TB of data on this drive and the process of backing it up, reformatting the disk and copying all of my data back again typically takes more than 20 hours. I simply cannot afford to keep doing this every month. LaCie seems to have washed their hands of this and pointed their finger at Apple's Disk Utility. My questions is, has anyone else had similar problems? And if so, what is the solution?
    Hardware Specs:
    27-inch iMac, Mid 2011 (3.1 Ghz Intel Core i5, 12 GB RAM)
    LaCie 2big 6TB Thunderbolt RAID disk (set up as two 3TB mirrored RAID slices)
    Thanks,
    Mike.

    Permissions you can ignore on 10.5 and 10.6:
    http://support.apple.com/kb/TS1448?viewlocale=en_US
    Using 'should be -rw-r--r-- , they are lrw-r--r--' as an example, you will see the that the permissions are not changed, but the | indicates a different location. This is because an update to Leopard changed the location of a number of system components.
    As long as you see, "Permissions Repair Complete" when it's finished... you're done.

  • Cany you help me with Installation and Disk Utility questions?

    Greetings.
    I'm just learning this stuff, so your responses in basic terminology would be appreciated. (Instruct me as you would my grandson). I have two questions.
    First, I bought a used dual 450 from a friend, and, as I do not have the disks or license for the OS, I decided to make it legal by purchasing, registering, and installing new Panther DVDs. As I have been running 10.3.9 and the new disks are labeled eMac 10.3.3, is there anything I should or should not do in the process of installing the new disks? Do I need to install 10.3.3 and then download the 10.3.9 update? Will I lose anything in the process? I assume the eMac disks will work OK on a G4 tower.
    Second, After power failures (common where I live), when I re-start the computer, it won't progress beyond the spinning spoke thing (I don't know what it's called), so I have to shut the computer down, and, after one or two more attempts to start up, it seems to start up OK.
    I was told that, after a situation like this, I should start up with the install disk and run Disk Utility to repair the start-up disk.
    The problem is that when I attempted to do this with the new DVD (again, I have not installed the OS from the DVD yet), the computer started up fine, but Disk Utility ran for a minute or so, then gave me the following message: "Disk Utility has lost its connection with the Disk Management Tool and cannot continue. Please quit and relaunch Disk Utility." This happened twice in succession. I quit Disk Utility (although it warned me that I could rended the disk inoperable). The disk seems OK, but I don't know what the problem is with DIsk Utility, or what to do.
    Thanks for your help.
    G4 Dual 450   Mac OS X (10.3.9)   1 GB RAM

    The problem is that when I attempted to do this with
    the new DVD (again, I have not installed the OS from
    the DVD yet), the computer started up fine, but Disk
    Utility ran for a minute or so, then gave me the
    following message: "Disk Utility has lost its
    connection with the Disk Management Tool and cannot
    continue. Please quit and relaunch Disk Utility."
    This happened twice in succession. I quit Disk
    Utility (although it warned me that I could rended
    the disk inoperable). The disk seems OK, but I don't
    know what the problem is with DIsk Utility, or what
    to do.
    Hi Jerry:
    Getting back to the problem you're having with Disk Utility, a number of people have encountered this following an update to iTunes. If I understand correctly, when you bought the G4 it came with Panther installed, which your friend had updated to 10.3.9.
    In an earlier post, Kappy posted the most succinct work-around I have found for this error:
    1. Navigate to the /Library/Receipts/ folder.
    2. Locate the iTunes.pkg and iTunesX.pkg files and move them to the Desktop.
    3. Run Disk Utility and repair permissions.
    4. Move the .pkg files back into the /Library/Receipts/ folder.
    Give it a try and let us know how it works. As for your installation DVD, I have to concur with the others who have posted: it's meant specifically for one model of the eMac. It may work on another mac, but odds are it'll be problematic.
    Andrew

  • My early '06 iMac won't boot, just clicks with question mark on screen. SMC reset, Pram reset can bring it up, works OK for a day or two, then back to no boot. disk utility finds no problem with disk

    anytime I get it to boot, it works for a day or two then goes back to the Question mark screen.

    Hi! It could be HD issue. You should back up your data in the computer first when you can boot to normal desktop. boot to install disk to run disk utility - if it got error over there, you should bring the computer to repair centre to fix it. You also could try to erase with zero out and install again And see will that be fix the issue! 

  • Flashing Question Mark At Start Up/ Disk Utility Not Working

    I am having the old flashing question mark in a file show up when I try to start my computer. I went through a lot of the forums and I have attempted the Disk Utility. When I put the 10.3 install disk in and restart it takes me to the opening screen. If go to disk utility and start it and I have three options: 734.6 MB Pioneer DVD, Session 1, and Mac OSX Install Disk all with a CD icon by them. Not sure which one to pick. Even when I select any though, it does not give me the option to push the repair disk button. It is never available. Anyone know what to do here?

    Exactly this happened to me two weeks ago. Unfortunately in my case it was a result of hard disk failure - my heads had burnt out and I had total data loss (I was fortunately backed up recently).
    I would suggest taking your mac to a reputable computer firm, preferably Apple who can diagnose hard disk failure immediately. If that is the case you will need a replacement HD, which might be a good opportunity to expand HD size on your system (prices are always coming down; I took the opportunity to go from 60 to 120GB, for £140).
    If you are not backed up and ABSOLUTELY NEED YOUR DATA then do NOT give your machine to Apple there and then however; despite assurances, you may never see your HD again, and at any rate once it has been removed it should be handled extremely carefully to prevent platter damage and compromising future data retrieval. It may not be treated with proper respect whilst a replacement is being fitted. Therefore take it to a data retrieval specialist first, who may also replace the HD for you anyway, at similar or lower cost. The cost of data retrieval is very variable but is generally about £500 if an 'invasive procedure' (HD repair) is necessary.
    I hope this isn't your situation, but as I say these were exactly the symptoms of my HD failure 2 weeks ago.
    Fulvio

  • My Late 2013 iMac with Yosemite 10.10.2 randomly shuts down and displays a grey screen with a flashing question mark folder. According to Disk Utility, my drive is OK. What should I do?

    I've had this problem for a while and I thought it went away. I've looked at all of the other discussions and tried what they suggest, nothing. I preferably don't want to erase everything on here. Is there a way to fix it without having to do that? I also noticed that other people have the screen when they first boot their computer. Mine are in the middle of a college essay or browsing online. I would really like to fix this issue. I haven't even had my iMac for a year yet. Any suggestions?

    Question (?) Mark, Blinking Folder, or Gray Screen at Startup
    These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
    A flashing question mark appears when you start your Mac
    Mac OS X- Gray screen appears during startup
    In most cases the problems may be caused by one or more of these:
    a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
    b. Boot drive's directory has been corrupted - Repair with Disk Utility.
    c. Critical system files are damaged or deleted - Reinstall OS X.
    d. The disk drive is physically non-functional - Replace the hard drive.
    Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
    Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
    Reinstall Snow Leopard Without Erasing The drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing The Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

  • When i boot i get a flashing folder with a question mark. disk utility doesnt work or read my harddrives to boot with. i installed a new SSD and its not reading that either. i have a macbook pro 2011, any help?

    So I came to this problem a while ago. M ycomputer basically froze so I was forced to shut down by holding the button down. When I started it up I got the flashing folder with a question mark. I started it up holding down the command and r keys which brought me to disk utility. Although my computer doesn't read that I have a hard drive to start it up. When I click on the disk utility app, I cannot verify or repair anything either. The buttons won't allow me to click on them. It also shows "Mac OSX Base System" which shows I have files and what not saved. I had been told that I need a new hard drive so I bought and manually installed a OWC SSD 240GB drive and when i booted the computer up it booted up yo the operating system fine with all my files and what not on there. After about twenty minutes, it froze again. I forced a shut down, restarted and the same thing happened. I am not able to choose my SSD to boot up, although thats probably because it doesn't have an operating system installed on it??
    i have a Macbook Pro 13" 2011
    any help would be great, I'm overall confused.

    ryansaint11,
    this isn’t Apple support; this is a user-to-user forum. We’re just fellow users of Apple products here.
    If you want to boot from your SSD, then you should put the SSD where your HDD currently is, and put the HDD into the optical bay. (That setup will also get you the best performance.) At the moment, you’re still booting from your HDD. Note that you will need to format your SSD in Disk Utility [with the “Mac OS X Extended (Journaled)” format] so that you can install OS X onto it.
    Since you have an Early 2011 model, it might or might not have originally come with grey installation DVDs. You will be able to find out whether it did or not by trying to use OS X Internet Recovery to install OS X onto your SSD. If it does not work, or if the installed OS turns out to be Snow Leopard, then it will have originally come with the DVDs, and you should purchase a replacement pair of DVDs from Apple or iFixit; those discs will have your MacBook Pro’s Apple Hardware Test and its iLife apps. If the installed OS turns out to be Lion, then it will not originally have come with the grey installation DVDs, and your Apple Hardware Test will be installed along with Lion, and your iLife apps will be downloadable from the Mac App Store.

  • TS1440 I followed all of the directions after seeing that my laptop flashed the folder with the question mark. But when I went to disk utility to repair/ verify issues w/ start up disk it would not allow me to.button to repair/verify is there but cant be

    I followed all of the directions after seeing that my laptop flashed the folder with the question mark. But when I went to disk utility to repair/ verify issues w/ start up disk it would not allow me to. The buttons to repair and modify we're there but they were grey and couldn't be pressed.

    Were you trying to repair the disk you were booted from? You can't do that - you need to boot from your install disk, and choose 'Disk Utility' from the 'install' menu.

  • Older disk utility question

    I can't find my installation disks for 10.4. The most recent one I can find is 10.2
    I ran verify disk on Onyx and it told me the disk needed repair and that I needed to run disk utility from the cd.
    1. is there any difference between the 10.2 disk utility and the newer 10.4 version that might corrupt the system?
    2. I ran multiple tests with Tech tool pro and passed everything. Is there something Disk Utility does that tech tool pro isn't doing?

    Wow, you do your research in addition to answering everyone's questions! Apple should be paying you. I'll offer some personal comments, which I'm sure you're familiar with. I'm not a Mac specialist; but as one very experienced system programmer once said to me, 'All operating systems are basically the same'.
    I discover things by using theory, then discover them wrong in an 'Ars Technica' article, because Mac changed something. The Wikipedia is essential for puzzling terms and even basics.
    In addition to Apple's incomparable 'Help System', 'Apple Support', and 'Apple Boards', I can recommend independent forums (though I don't use them). CNET has a list:
    http://forums.cnet.com/mac-forums/
    Some favorites are
    MacFixIt Forums
    http://archive.macfixitforums.com/?tag=blankArea.1
    MacRumors Forums:
    http://forums.macrumors.com/forumdisplay.php?f=78
    Printing
    My preference has always been HP inkjet printers, if only for their level of support in CUPS for MacOSX and GNU/Linux. Using their inks & papers, I can spend my time on research rather than fiddling with ICC profiles. (I think I had four drivers, three CUPS PDD's and the standard one.) Rather than change my 'presets', I created a different virtual printer for duplex B&W, 4x6 glossy color, &c. Nice for OOUI users.
    Debian GNU/Linux has an HP control panel for fine adjustments, ink levels, etc. There are better printers, I'm told; but HP is Mac & Linux friendly:
    HP Support Forum for Mac Printing and Scanning
    http://h30434.www3.hp.com/t5/Mac-printing-and-scanning/bd-p/Macintosh

  • Start-Up: Folder with gray question mark / Disk Utility: Invalid Sibling Link

    Yesterday, I was working on my computer and it froze up. My only option was to reboot by holding down the power key. When the computer restarted, the screen was all grey with a folder in the middle of the screen with a question mark.
    I tried the following:
    1) Boot up computer while holding down the "Option" key. - Didn't work.
    2) Boot up the computer while holding down the "Shift" key. - Didn't work.
    Since the first two options didn't work I inserted the original system install disk and booted up while holding down the "C" key. I selected "English" as the language and then opened "Disk Utilities." I pressed "Repair disk" within First Aid. The message I am getting is as follows:
    "First Aid failed. Disk Utility stopped repairing "Macintosh HD" because the following error was encountered: Filesystem verify or repair failed."
    The details screen shows the following:
    "Verify and repair volume "Macintosh HD"
    Checking Journaled HFS Plus volume.
    Checking Extents Overflow file.
    Checking Catalog file.
    Invalid sibling link.
    Rebuilding Catalog B-tree.
    The volume could not be repaired.
    Error: Filesystem verify or repair failed."
    I ran the "Repair disk" function about 6 times but it was not successful.
    I was then going to try to do an "Archive and Install" from the original system disk but when I go to do that no destination options appear at the "Select Destination: Where do you want to install Mac OS X?"
    I have not backed up my data very recently (and a lot of what I have stored on this computer is work - I am a freelance designer) so I would like to do something that at least allows me to transfer my data off of my hard drive before reformatting or anything like that. Of course, if there is a less intrusive fix that can leave my hard drive in tact, that would be ideal.
    Any advice? Tips? Solutions? I have a MacBook Pro, 15" that I purchased 3 years ago (my 3 year Apple Care plan just expired about a month ago).     

    You are in a tough situation.  The disk appears unusable according to Disk Utility.  As was suggested you may (only may) be able to salvage it with Disk Warrior (not sure about Data Rescue).  DW can sometimes recover a drive that DU can't.  But nothing else can be suggested. 
    If you can get that disk recovered then back it up ASAP, wipe the disk, reinitialize it, and verify it.  But I'm the paranoid type, and with the kind of errors you show for that disk, I am not sure I would ever trust it again.  At most I would relegate it to a scratch disk.
    Note, if it is a drive that you bought, most drives have a 3 to 5 year warrantee period, so you could get it replaced by the manufacturer if it is within that warrantee period.

  • TS2570 Question re: "Start from your Mac OS X Install disc; use Disk Utility"

    I've worked my way through the step-by-step trouble shooting in the TS2570 article up to "Start from your Mac OS X Install disc; use Disk Utility". So far, every step results in the same outcome - my formerly trusty 2007 Intel duo core iMac (24") will not start up, freezing on a grey screen with a blinking question mark on a folder. I don't completely understand this next step. I have both a Leopard and a Snow Leopard disc. I'm not positive whether these were for the iMac, or my old Macbook Pro. I assume this makes a difference.

    Question (?) Mark, Blinking Folder, or Gray Screen at Startup
    These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
    A flashing question mark appears when you start your Mac
    A flashing question mark or globe appears when you start your Mac
    Mac OS X- Gray screen appears during startup
    In most cases the problems may be caused by one or more of these:
    a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
    b. Boot drive's directory has been corrupted - Repair with Disk Utility.
    c. Critical system files are damaged or deleted - Reinstall OS X.
    d. The disk drive is physically non-functional - Replace the hard drive.
    Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
    Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
    Reinstall Snow Leopard Without Erasing The drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Reinstalling Lion/Mountain Lion Without Erasing The Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
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    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

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