Disk utility is not showing my internal dvd player ...

AND, when I search the for "disk burning" under "hardware" in "about this mac", "more info" it says "No disc burning device was found" ! Can someone help me recover my superdrive? When I insert a disk it does not "grab" it, If I push it farther, nothing happens. Has it failed? Where or how or  CAN I do some diagnostics of my own rather than taking it to an apple store 60 miles away??

Before giving up try a
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.
Then check again and see if it is recognized by the system.

Similar Messages

  • Disk Utility does not show my internal hard drive.

    Recently, my Macbook Pro crashed.
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    1. I turn it on, it starts normally at first, the Apple Logo Shows for several seconds
    2. It changes to a no-smoking sign without the cigarette
    3. If I try to boot safe mode, a folder appears with a question mark
    4. If I try the internet recovery, I get to the part where I can restore OSX, use disk utility, etc.
    5. When I try to restore OSX, it doesn't show my hard drive as avilable to install upon - no drives are shown
    6. When I try to use disk utility, it only shows my Mac Base System, totaling 2GB, I cannot do anything.
    THE QUESTIONS
    1. What do I do? Thoughts? How do I recover my hard drive data before sending this computer to Apple to fix?
    2. How can I use an external enclosure to recover my data using my desktop? What cords do I need? What is a good drive? Is it hard?
    3. My SD card slot shows, could I install OSX on that and try to load my OSX to gain access to my harddrive that's missing?
    4. Why would my main hard drive not show? I'm supposed to have a 250GB hard drive.
    5. Is there anything I can do on Terminal to try to make my full hard drive appear? Or gain access?
    6. What will Apple do with my RAM that I installed? I upgraded to 8GB? Will they just return as is?
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    Model: MBP from Mid-2010 13" running OSX Mountain Lion 250GB HD

    Youre working the wrong end trying to revive a dying drive, a replacement is only $65
    Did you have a backup of your vital data?
    Terminal isnt going to do anything to help your HD.
    questions:
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    2. external USB enclosure, comes with USB cable....takes 3 mins to put internal HD into enclosure.
    3. no,...... installing OS on a dying drive is beating a dead horse,...
    4. because its dead/ dying.
    5. no
    6. Yes, they wont mess with your RAM.
    Contact Apple for fix, of if you have the skills you can install a new HD yourself

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  • Disk Utility does not show any result....

    Dear Apple Community,
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    I think this happens to everyone (who uses "Live Verification") in Mavericks.   Occasionally the output from the test shows correctly, but usually not.  I guess this will get fixed someday. 
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  • CD-R burned w/ Disk Utility does not show on desktop

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    Yep, that fixed it. Thanks so much! Funny how such a
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  • When l burned my final production it dose not show in other dvd player

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    And you used what program to create and burn the DVD? There's a forum for that.

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              File System :           Mac OS Extended (Journaled)
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    2013-09-03 11:18:24 -0700: Verifying partition map for “Seagate Backup+ RD Media”
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    2013-09-03 11:19:35 -0700: Checking volume information.
    2013-09-03 11:19:35 -0700: The volume Steven Polanco Mac appears to be OK.
    2013-09-03 11:19:35 -0700: Repair tool completed:
    2013-09-03 11:19:35 -0700:
    2013-09-03 11:19:35 -0700:
    2013-09-03 11:19:39 -0700: Verify and Repair volume “Steven Polanco Mac”
    2013-09-03 11:19:39 -0700: Starting repair tool:
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    Message was edited by: jazmyn96

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