DMS down file error 04209

I checkin files to a vault with ftp server, there is a error 04209 ftp subcommand :server report error when I display a document .
but other users can display normally in same network.
trace log as below:
trc file: "dev_ftp", trc level: 2, release: "710"
Thu Jan 07 16:29:31 2010
[6048] sccsid:@(#) $Id: //bas/710_REL/src/krn/ftp/ftpmain.c#6 $ SAP
@(#) $Id: //bas/710_REL/src/krn/ftp/ftp.c#2 $ SAP
@(#) $Id: //bas/710_REL/src/krn/ftp/ftpcmd.c#2 $ SAP
sapftp.ini file path : C:\Program Files\SAP\FrontEnd\sapgui\sapftp.ini
SAPFTP Passive mode set to = 0
[6048] FTP Start : argc - 6 a0 - sapftp
/H/192.0.2.1 sapgw01 56870204 CPIC_TRACE=2 IDX=35
[6048] Environment SAP_CODEPAGE = 4110
[6048] new codepage 8400
Thu Jan 07 16:29:32 2010
[6048] RFC Version 710
[6048] RFC DLL loaded
[6048] Install server functions
[6048] Call RfcAccept
[6048] Enter RfcDispatch loop
Thu Jan 07 16:29:36 2010
[6048] Partner codepage 8400
[6048] connect request host : 192.0.2.5 , user : ftpuser
[6048] Connected to 192.0.2.5 Port 21.
- NI handle: 1
[6048] FTP server : 220 Gene6 FTP Server v3.10.0 (Build 2) ready...
[6048] ---> USER ftpuser
[6048] FTP server : 331 Password required for ftpuser.
[6048] ---> *****
[6048] FTP server : 230 User ftpuser logged in.
[6048] ---> TYPE I
[6048] FTP server : 200 Type set to I.
[6048] tmpfile C:\Users\caoxp\AppData\Local\Temp\2
[6048] Thu Jan 07 16:29:36 2010
[6048] FTP subcommand: get "PRD80000000000000000007557" "C:\Temp\_xxxx01.RAR" - NI handle: 1
[6048] ---> PORT 10,0,0,37,192,113
[6048] FTP server : 200 Port command successful.
[6048] ---> RETR PRD80000000000000000007557
[6048] FTP server : 425 Cannot open data connection.
ERROR => [6048] Remote execution error [ftpmain.c 1477]
[6048] tmpfile: C:\Users\xxxx\AppData\Local\Temp\2 deleted
[6048] FTP disconnect - NI handle : 1
[6048] ---> QUIT
[6048] FTP server : 221 Goodbye.
Thu Jan 07 16:31:18 2010
[6048] FTP Stop

Hi John,
from your customer message I got the information that this issue could be solved by checking the wireless network. So mabye you can mark this thread also as answered.
Best regards,
Christoph

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