Don't get support of Apple with NEW MacBook Air !!

31 july 2012 i have purchase Mountion Lion , only last week i had the time to install it on my IMac 27"
Since then i have problems with it.
Apple touchpad moving = ok but click on any place = NOK
keybord forced quit don't respond
only solution was to powercyble the IMac
2 weeks ago i have buy also a MacBook Air with Lion
Yesterday i had a support engineer that told me to reset the IMac true cmd alt R and P keys
and to call back when it hapend again.
Yesterday night i had a "escalation" of the issue, on the top right corner i lost most of the icons , like wireless network date and time name etc....
If i go to system prefferences and open networks it hangs
tested with another admin user account same issue
Today a apple enigeneer called and the first wat he asked is when i have buy the mountion Lion software , i told it was 31 July but due workload only last week installed.
It is today 3 days over time and he will not give me support ! That when i have a 2 weeks old MacBook Air intront of me.
Do i need to go to Microsoft to get support ?
I'am on the point that the 3 iMac's here in house , 2 iphones, Macbook air airports (3) and all other junk of apple wil go fly true the window !

It was a new and clean install of Mountion Lion , i don't like update/grade's of pref system
Mayby it was happend because i use VLAN's on my network, i had 5 VLAN's defined and there where working fine.
until it screwed up
The only what i have now is a usb disk and backup manualy all my stuff
think i will install lion back instead mountion lion

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Hi jmcaninch,
I apologize, I feel there may be a bit of confusion regarding authorizing a computer vs. associating a computer/device, which are two similar but seperate processes. All Associated computers/devices are also Authorized, but not necessarily vice versa. There are different limitations on each, and the Manage Devices screen will only show Associated computers/devices, not Authorized computers. For more information and clarification, you may find the following articles helpful:
Authorize your computer in iTunes - Apple Support
iTunes Store: Associating a device or computer to your Apple ID - Apple Support
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What happens if I run out of authorizations?
If one of your 5 authorizations is on a computer you don't use much anymore, deauthorize it. If you've sold or given away a computer that used one of your 5 authorizations, you'll need to deauthorize all of your computers and then re-authorize each one you still use.
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Do I need to authorize my iPhone, iPad, or iPod touch?
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gavin310 wrote:
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See either http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac).

Don't get support of Apple with NEW MacBook Air !!

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