I get black screen on my new macbook air but I can see the mouse pointer. usually need to restart the computer so everything works as it should

Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
If that does not help, reinstall OS X

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How do I transfer files from my old macbook air with a broken screen to my new macbook air?

I've got a broken screen on my old macbook air and I can't see ANYTHING AT ALL on it.
Is there a way so I can connect both computers and copy the files from the old broken one to the new one?
I've tried to connect on my tv but I couldn't seen anything at all...

Use Target Disk Mode:
https://support.apple.com/kb/ht1661
Ciao.

I have a Firewire 800 external hard drive and need to connect to my new MacBook Air. Where can I get the correct cable?

I have a Firewire 800 external hard drive and need to connect to my new MacBook Air. Where can I get the correct cable?

Apple has announced a Thunderbolt to Firewire adapter, but not yet given a release date.

HI! I have a new macbook air but having difficulty connecting to a router if I am about 10 meters away. My iMac, iPad, iPhones and iPods can connect easily. Is there something that I need to configure? I have no issues if I am close to it. Thank you!

HI! I have a new macbook air but having difficulty connecting to a router if I am about 10 meters away. My iMac, iPad, iPhones and iPods can connect easily. Is there something that I need to configure? I have no issues if I am close to it. Thank you!

Hello, If you are dealing with one of the really thin iMac's that have no superdrive, then the superdrive icon should not appear on the desktop when you plug it in, but when you put in a disk (CD, DVD, etc.) that should appear. If you go into disk utility, and look at superdrive, that should be clickable and not grayed out when you have it plugged in. If this does not show up in disk utility, go to Apple, and ask to speak to their supervisor, speaking to a customer service agent is like talking to a potato, nothing gets done. Good Luck!

I transferred my files from a G4 to a new macbook pro, but I can't access my old songs in itunes. I click on the mac tab to access mp3 and acc but it doesn't work. Any suggestions?

I transferred my files from a G4 to a new macbook pro, but I can't access my old songs in itunes. I clicked on library in itunes and get the mac page to access mp3 and acc files but it doesn't work. Any suggestions?

They maybe corrupt, try transferring again from the g4. If iTunes is giving you an error then you need to authorize your computer with the same iTunes account as previously. Also, you could try exporting your iTunes library via iTunes on the g4.

I lost all my events on iphone prior to 2015 and this is not nice as I often need to look back on past dates they are on my Macbook air but how can I get them back to my phone

I lost all my events on iphone prior to 2015 and this is not nice as I often need to look back on past dates they are on my Macbook air but how can I get them back to my phone

They're not lost, they simply don't show because you settings ask it not to.
Go to Settings --> Mail, Contacts, Calendar --> Calendar --> Sync --> All events

HT204382 i have a new macbook pro but i can t download video

i have a new macbook pro but i can t download video

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

Hello i buy a new macbook air white i5 ivy bridge processor and when i play a game the cpu themperature is 88-100 c its normal?

Hello i buy a new macbook air white i5 ivy bridge processor and when i play a game the cpu themperature is 88-100c it is normal?

One thing I should add. While "normal", it doesn't make it preferrrable that you should be always running near the maximum capability of the unit. The new 2012 MBA's are outfitted with CPU's that have a maximum running temp of 115 degrees C. (the 2011's were rated at 100 degrees C.)
At, or near this point, the CPU will shut down the system to safeguard from overheating. Right under this point the system's fan will be running at top speed. Any mechanical device, run at or near it's capability will undergo accelerated wear. Just how much in this situation is unknown. as such, I don't use my MBA as a full-time gaming rig. I try and keep it sensible.
The MBA is not really designed for gaming, but it's competent performance sometimes lures us to use it as such.

HT1338 Hi everybody..i have an enigmatic problem since i bought MacBook Air..i can't watch youtube videos and i did install the latest adobe flash player BUT when i start to install it the system keeps asking me to enter a password ? which password i need

Hi everybody..i have an enigmatic problem since i bought MacBook Air..i can't watch youtube videos and i did install the latest adobe flash player BUT when i start to install it the system keeps asking me to enter a password ? which password i need ??????

Your admin account password.

HT5012 I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?

I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?

You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

How do I get Microsoft Office unto my new MacBook Air?

I recently purchased a new MacBook Air to be able to complete my online courses, and soon after I noticed that I don't have Microsoft Office pre-installed. Is that standard that Mac computers don't have Microsoft Office already installed? How can I get MS without having to pay an exuberant amount for a new license?

yes it is normal, mac computers don't come with MS office on them
unfortunately the only (legal) way of acquiring microsoft office is to buy a license - as a student you might be entitled to discounts depending on your country (in the UK we have http://www.software4students.co.uk)
there are alternatives - Pages/Numbers/Keynote are the Apple equivalent of Word, ExCel and PowerPoint respectively. office documents can be opened using these apps too. i hear complaints from people who need certain features only available in MS office but for the average user the Apple versions are brilliant
then there's the free openoffice, etc, if you were looking for something along those lines

Why does the screen flicker on new MacBook Air when I scroll?

I just bought a new MacBook Air a few days ago. I notice that the screen flickers when I scroll and is not anywhere near as smooth as on my old MacBook Pro.

I've experimented with this a little more. I don't think the screen is flickering necessarily but the scrolling is not always as smooth as I remember it on other computers I have used. The text looks jumpy. Maybe it's the operating system? I think it happens more if there is a lot of information to scroll through.
Is this normal?

Just got a new Macbook Air. How can I get quicktime to play wmv and other video formats?

I just purchased a new Macbook Air. I have loaded quicktime, but it doesn't play all formats such as wmv and others. What is the best way to accomplish this?

Download and install (or re-install even if you already had them) the latest versions, suitable for your flavor of Mac and operating system, of:
RealPlayer SP for Mac from:
http://www.real.com/realplayer/mac
Flip4Mac WMV Player from http://www.telestream.net/flip4mac-wmv/overview.htm (Windows Media Player for the Mac is no longer supported, even by Microsoft)
Perian from http://perian.org/
You should read this support page http://perian.org/#support in case you need to delete older codecs. In Macintosh HD/Library/Quicktime/ delete any files relating to DivX (Perian already has them), particularly any DivX extension to Safari. However it should be noted that Perian is not an internet plugin and will not play DivX files imbedded on a website. For that you will need the DivX Player browser plugin available from http://www.divx.com/en/software/mac
The latest version of Adobe FlashPlayer can be obtained from here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
You can check here what version of Flash player you actually have installed:
http://kb2.adobe.com/cps/155/tn_15507.html
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

Husband bought me a new Macbook Air but everything on the computer is in his name even though I'm signed w/ my Apple ID

My husband bought a new Macbook Air from Best Buy for me as a gift. While everything is great, I am having an issue with everything being under his name. I've linked it to my Apple ID and signed into my iCloud but whenever I turn on the MBA and login his name appears. Same with emails. Whenever I send an email from my account, his name appears in the name section. I tried replacing his name with mine but it just keeps coming back.
He thinks that since he used his Best Buy rewards card, they somehow registered the laptop under his name though I'm not sure if this is possible, or why they'd even do that in situations like this where the MBA is a gift for someone else.
I'd appreciate any help.
thanks in advance

Ok, then do the same thing as before, EXCEPT do not click accounts, but click preferences under "messages". Then click accounts and disable the one you don't want.
Here is what I mean.
Not sure if this pic shows up.

Bought a New Macbook Air w/Lion can I install Lion on my old Machine

I just bought a new Macbook Air with Lion preinstalled on it. Is it now possible to download Lion again to my old Mac, or since I didn't purchase it from the Mac Ap store I'm out of luck. I was able to download the new versions of iPhoto, Rockband and iMovie on the old mac, but no luck so far with Lion. I guess I'm paying $30, unless somebody has a thought?

That's odd... I upgraded 4 Macs to Lion and have not had any earth shattering work stoppages. A little bug here and there but nothing that caused any mentionable issues.
It is kind of unhelpful spouting off what you have read and not experienced.
You have read about people with issues because this is a forum where people come for help. You are reading about the installs that have had issues not about the million+ that have worked.

I get black screen on my new macbook air but I can see the mouse pointer. usually need to restart the computer so everything works as it should

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