Dongle information on MyBT account page gone missi...

I had not used mt broadband BT dongle for three months and then made a £10 payment but the facility to convert the tenner to a data bundle has disappeared of MyAccount page.
Been given the run arround for three weeks now but no joy in getting it re-established.
Tryed re-regestering the dongle as advised only to be told 'already regestered.
I know....................I know!
Any help please - I know from other postings I am not alone.
Solved!
Go to Solution.

Hello Bagginsatsea and welcome to the forums,
After logging in, under the My BT page:
https://www.bt.com/appsconsumeraccount/find.do?use​rLoginEventSuccess=true
On the right hand side above the picture of the MacBook laptop and below the My BT tab is a drop down menu with "Switch account" written next to it. *Hopefully* you will have two options in the dropdown - one that will be your normal landline account and one will be your Mobile dongle account.
Hope this helps,

Similar Messages

  • Missing package information on MyBT accounts

    Missing package information on MyBT accounts
    and after lots of phone call no one can fix it.
    which department do i need to talk to.
    and can i have a name of some one it that department so I can look them up in the Directory if not a name a EIN will do.

    I have asked a moderator to provide assistance, they will post an invite on this thread.
    They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
    Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
    Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
    For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
    They will respond either by phone or e-mail within 5-6 working days.
    Please use the tracked e-mail, to reply, not via the forum. Thanks
    This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
    When you submit the form, you will receive an enquiry number, so please keep a note of it
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Help - 20 pages gone missing in my thesis!!

    I'm writing my thesis and have been working on it on and off. Last time I worked on it, I did some cut and paste and proof-reading. When I came back to my paper days later, it was 20 pages shorter! Most likely I have forgotten to paste what I cut, otherwise I have no idea what the problem is. Is there any way of finding these pages again? Or possibly tracing an older version of the thesis somewhere?
    I'm using Microsoft Word for Mac '98 edition, because I sometimes need to send the document to my PC-using advisor, and it works best this way.
    As you can probably tell from my question, I'm a very 'simple' ignorant user, which is why no clever updating has been done to my old, beloved blue iBook. Any help would be much appreciated, but needs to be thorough and in 'plain English'

    Hi,
    Pro primo, in order to avoid the risk of overwriting duplicates or file parts, do completely refrain from using the computer in question until you have investigated all options.
    Begin by looking for any recovery possibilities offered by your word processor. Study the manuals carefully. Also, this, this or perhaps this web page may contain some information of interest. Otherwise, try the Microsoft support pages and/or forums.
    If text recovery is not possible via Word 98, you may be able to find at least portions of previously saved file copies via something similar to UnErase in Norton Utilities.
    No need now to tell you about the importance of continously made back-up copies. These can be done in many ways, e.g. by using CD-R discs and USB flash drives. If necessary, email the files to another computer first.
    Good luck!
    Jan

  • Pages gone missing during order process

    Very strange happenings! I created a photo book. It followed one of the themes that was provided. When I selected BUY BOOK, it went through the process and it deleted a couple of the pages! Now the end of my book has a caption that makes no sense because one of the pictures relevant to the caption is missing. Why would this happen?

    How many pages were in the book? You can contact Apple at http://www.apple.com/support/photoservices/ and tell them about the problem. They have been very good at making amends for problem books. Be sure to preview the book as Larry pointed out before reordering. I always do a Print to PDF of the book so I have a permanent record of the book before ordering.
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 6 and 7 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
    Note: There's now an Automator backup application for iPhoto 5 that will work with Tiger or Leopard.

  • Pages gone missing and items un-editable  Error (WWS-32100) & (WWS-20000)

    Hi,
    We have Oracle Portal 9.4 installed and have members of staff editing items and creating pages and web sites.
    This morning we have suddenly developed the following error;
    An unexpected error has occurred (WWS-32100) Error (WWS-20000) An unexpected error has occurred (WWS-32100)
    This error occurred when someone was editing a page and when someone was editing an item. The item was then unavailable for an undetermined length of time.
    Both problems went away without work being done on Portal or any rebooting?
    The page and items are now working fine as if there was never problem? Can anyone explain what the problem is?
    Thanks,
    Karl

    Hero,
    You may want to try the following SQL to recreate your intermedia index manually:
    1) Create the indexes using the following command in sqlplus while logged into the portal schema:
    set serverout on
    declare
    l_message varchar2(2000);
    begin
    wwv_context.createindex(p_language => 'us', p_message => l_message);
    dbms_output.put_line(l_message);
    end;
    null

  • Missing package information on some MyBT accounts ...

    Hello,
    We are aware of the following two issues with some MyBT accounts, and are working on a fix:
    1) Some customers that have BT Vision as a stand-alone package but also have phone and broadband as a bundle aren't currently able to see the BT Vision product on MyBT;
    2) Calling plan bolt-ons don’t currently show in MyBT.
    We will post updates about this in due course so please keep an eye  out for more information.
    Thanks,
    Stephanie
    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

    We have an update on this.
    Most of the issues with MyBT will be fixed by 1st April, with the exception of the missing calling plan add-ons which we are still working hard to fix.
    We will post a further update when we have more information about this. In the meantime here is some information on how to check if you have an add-on.
    Thanks,
    Stephanie
    Stephanie
    BTCare Community Manager
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Page is missing meta language information

    I was looking in my Bing Webmaster Info, in the SEO Analysis, and got this-
    The page is missing meta language information.
    The Meta Language information is used as a hint to help us understand the intended language and country/region the page content applies to. This can help if your site is not hosted in the country/region. Use the “content-language” meta tag to embed the culture code in the <head> section of your page. For example, <meta http-equiv="content-language" content="en-gb"> indicates that the page is in English and intended for the the United Kingdom. Alternatively, you can use <html lang="en-gb"> or <title lang="en-gb">.
    Recommended Action-
    Use <meta http-equiv="content-language" content="ll-cc"> tag in the  <head> section of your page, where "ll-cc" stands for the culture code of the language and country/region the content applies to. Alternatively use the lang="ll-cc" attribute on either the <html> or the <title> tag .
    Looks like I have 148 pages missing this language, My question is, can I add or correct this this using CS3?

    Hi,
    You may add the meta language information from Adobe Contirbute CS3 by launching an external editor application like Notepad or Adobe Dreamweaver (in case you have it installed) from within Contribute.
    To do so, you may follow the below steps:
    1. Browse to the specific page in Adobe Contribute and then click File > Actions > Edit Page Source In External Application.
        Contribute displays the External Application Editing page and starts an external editing application like notepad.
    2. At this moment, you would see the page source code open for editing in Notepad.
    3. You may now make changes as necessary, and then save your changes using File > Save and close the file or application.
    4. Now, Click "Publish" button in Adobe Contribute to publish your changes.
    You may also refer the below blog post for a detailed description on this feature.
                       http://blogs.adobe.com/contribute/2010/05/edit_web_page_source_in_an_ext.html
    Please be careful when you edit web page source—you can easily alter style and formatting and get unexpected results. If you are unsure about editing the source directly, talk to your Contribute administrator.
    Hope this would helps in asnwering your questions.
    Regards,
    Sharad

  • TS3899 Having trouble accessing my email account thru the mail app, after entering the account information in the settings page, hotmail returns with the error message " The user name or password for Hotmail is incorrect

    Having trouble accessing my email account thru the mail app, after entering the account information in the settings page, hotmail returns with the error message " The user name or password for Hotmail is incorrect". Help

    Hotmail is having problems:
    http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
    http://www.engadget.com/2013/08/14/outlook-outage/
    http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
    http://mashable.com/2013/08/14/outlook-down/
    http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/

  • Pages has disappeared from my Doc. I recently installed Open Office, is this why Pages has gone missing?

    Pages has disappeared from my Doc and from my systems preferences.  I can't find Pages at all.  I recently installed Open Office, is this the reason my Pages has gone missing?

    I know iBooks aren't backed up and that iCloud just backs up the purchase history, but I'm not sure about pdfs being backed up. Some people say they are:
    https://discussions.apple.com/message/23211222#23211222
    It's probably safer to assume it doesn't backup pdfs. You could store your pdfs (for safekeeping) in an app like Dropbox.

  • I am getting an email from Apple (INC) wanting Thank you for using Online Service. Some information on your account appears to be missing.You need to verify your account information."  Is this legitimate?

    I am getting this email from Apple (INC) with the subject: Verify missing information.  The message is saying
    "Thank you for using Online Service.
    Some information on your account appears to be missing.You need to verify your account information."
    Is this a legitimate email from Apple?

    No. Forward it to [email protected] and then delete it.
    (122778)

  • Missing account information on my account

    Hello together,
    after my log in to the Creatove Cloud (PS & LR) I don't see any account information at my account. Do anybody have any idea how I can get in contact with Adobe? The help via chat dosen't help me
    Thank you
    Daniel

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • 'Manage Reviews' missing from Account page

    I've tried leaving a review for an app several times in the Store to no avail. While doing an online search I learned you can manage your reviews by going to Settings in your Account page so I decided to check it out and see whether my review was at least stored somewhere. However, when I do that there's absolutely nothing there about managing reviews. Does anybody know why this is happening? Does it need to be activated somehow?
    Cheers!

    Does that mean nobody knows?

  • My contacts have gone missing and my mail account isn't connecting to the server and just says iCloud. Help!!

    My contacts have gone missing and I my mail isn't connecting to the server and saying 'no mail'.
    It is only showing my iCloud Mail box. What can I do to fix this?

    Sounds like you've lost internet connectivity.   Are you on cellular or wifi?

  • /private/var/tmp has gone missing!  ***?!?!?!?

    Please, I need help on this one. I had an iBook G4 crash on me, then get as far as the white Apple screen with pinwheel before freezing. I tried running Disk Utility off of an OS X install disk, and it found no volume structure errors. However, when I tried repairing permissions on it, Disk Utility was reporting that the directory /private/var/tmp has gone missing, and it could not repair permissions.
    What gives? How can the whole directory get fried? How can I replace it? I've already tried doing an archive and install, but the OS X installed won't let me do an archive and install, probably because this folder is missing.
    Can anyone help?

    Get Prosoft Data Rescue to recover the data to an external hard disk. Shut down the computer, disconnect the drive any other third party peripherals and then next after that do an erase and install of the operating system. You will probably want to use a CD burner to burn off less frequently used data on occasion at least a couple times so that your hard drive does not fill up with unessential stuff. Some more tips on backing up are on this page:
    http://www.macmaps.com/backup.html
    Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

  • 5. We need additional time to process your transaction You should get an email from us by next business day. If you don't hear back from us, you can check your order status on your account page or call us at +1 800-585-0774. If you're not in North America

    Step 5.
    5. We need additional time to process your transaction You should get an email from us by next business day. If you don't hear back from us, you can check your order status on your account page or call us at +1 800-585-0774. If you're not in North America, you can look up a local number here. For now, check out all the great free features of Creative Cloud! Get started with trials
    I keep getting this.
    The Bank and Paypal states that Adobe needs to process my transaction twice.
    I have no order number/ no status nor contact from Adobe. I called customer service and he transferred me to sales where the phone rang with no answer.

    Since this is an open forum, not Adobe support... you need to contact Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Maybe you are looking for

  • Display Month name Year

    Hi, Which variable Displays Month name Year (Exaple: July 2007)??? Help will be gratly appreciated... Thanks...

  • Customer master and Vendor master

    Hi Guys, I am working on inbound inteface. I am getting data in form of flat file for masterial master(MATMAS04), Customer master (DEBMAS06 ) and vendor master (CREMAS04). I am writing a Z program . First calling function module EDI_DATA_INComing and

  • Message Mapping Error : "already dropped from buffer"

    Hi, today we have a new strange error in a simple message mapping File2IDoc thats results in SYSFAIL. Maybe a buffer or memory error? In short: +/ARTMAS05/IDOC/E1BPE1MARART[2]/DELN_DATE(suppressed field); root message: Index 2147483647 is already dro

  • How to I get rid of old email addresses connected to my Apple ID?

    Apple is always serving up old email addresses and asking for passwords. How do I delete these old email references on my apple account?

  • "no serializer is registered..." error with a web service not working

    I'm using JDeveloper 10.1.3 EJB 3.0 I'm having issues with the web service not working after I create a client for it. The web service works fine up until I generate the proxy on the other side. ERROR An error occurred for port: {http://buslogic/}MyW