Download and iTunes connection issues

As of recently, I have purchased numerous audio and video files from the iTunes store with no difficulty or connection issues of any kind. Though today, I attempted to download the Iron Maiden: Flight 666 movie, and had issues with my download. Though the file is downloading, it is taking an excruciatingly long amount of time. A 3.09 Gigabyte file, a file which might have previously taken me about an hour to download on my connection, now displays an estimated download time of 17+ hours. It has been downloading now for at least an hour, and only 9.5 Megabytes have been successfully downloaded. Now, I am experiencing difficulty accessing the iTunes store at all. An error message continually pops up saying that my connection has been lost and the download pauses, though I have checked my connection time and time again. I have even contacted my internet provider, Comcast, in hopes of solving my problem. My connection is good, though iTunes itself is the only thing giving me difficulty. I have gone through all of the steps that Apple has recommended, and have not had any success in attempting to download the file. Any help would be greatly appreciated.

Contact iTunes support.

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