Drag and Relate cannot work

When I open BP Master Data and try to drag Customer Code to Sales Order the following message appears : No Matching Record found "(SDRO) (ODBC -2028) [Message 131-183].
Actually these record should be exist.
Currenty use SAP 2005 A SP01 PL46.

Please make sure to choose collation setting of: SQL_Latin1_General_CP1_CI_AS when installing MSSQL 2005 Server.
In order to check what the collation is set to in your server, please
run the following query:
Collation of your Server:
select SERVERPROPERTY ('collation')
Expected answer : SQL_Latin1_General_CP1_CI_AS
Change the Collation Setting on the MSSQL Master Database only whenthe MSSQL Server is effectedby Note 987436
In case you have already installed the MSSQL 2005 server with anycollation other than SQL_Latin1_General_CP1_CI_AS please follow thesteps below:
1.Run the following query on the master database to check what collation you are using .
select SERVERPROPERTY ('collation')
2.It should be
SQL_Latin1_General_CP1_CI_AS(if you get the above then the collation is correct , otherwise please proceed as follows)
3.Backup SBO-Common & Company DB's and de-attach them from the SQL server.
4.Insert the SQL 2005 CD in the drive.
5.Go to start run and type in the following path.
Start/Run C:\Temp_install\SQL2005\SQLEVAL\Servers\setup.exe /qb
INSTANCENAME=MSSQLSERVERREINSTALL=SQL_Engine
REBUILDDATABASE=1 SAPWD=*****
SQLCOLLATION=SQL_Latin1_General_CP1_CI_AS
6. Run 1st query from to double check that you have the correct collation.
7. Attach the SBO-Common.
8. Attach Company DB
C:\Temp_install\SQL2005\SQLEVAL = this represents the path to the SQL Server installation files, so please change to your appropriate path!
INSTANCENAME=MSSQLSERVER = This is the default instance,if you have another instance please change it here!
SAPWD=***** = Change to your SA passwordhere!
Hope this information clarifies your query on how to change collation settings.

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