DSGETDCNAME advertising test failing. SYSVOL and NETLOGON shares not replicating. Please help!!!
Hello all. We are currently running a Windows Server 2003 ADDC as a virtual machine on a Windows Server 2012 host using Hyper-V. We have recently added a second Windows Server 2012 ADDC also as a Hyper-V VM. I promoted the 2k12 to a DC, transferred all FMOS
roles, and tested AD replication. All AD data was replicated fine. However a DCDIAG (the results of which I have attached to this post) show a few errors.
First off, it is failing the advertising test. This is more than likely due to a DNS error. Unfortunately, I can not seem to find the error within the DNS to resolve it.
Secondly, it is failing the KccEvent test; also seeming as a DNS related error.
Thirdly, both SYSVOL and NETLOGON shares were not successfully replicated. This is likely the basis for the other issues. Without these successfully replicated, I can not demote the 2K3 server; which is the goal in the end, to replace the old server with
the new.
I am willing to try just about anything, so any suggestions would be greatly appreciated. As for what I have tried, I have tried a non-authoritative restore using burr flags with no success. I CAN ping both DCs from each other ensuring connectivity. All
users can currently log on to the server (due to the fact that the 2K3 server is still running and still holds the SYSVOL and NETLOGON shares).
Once again, any help would be greatly appreciated! Thank you in advance!
DCDIAG Output:
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
Home Server = RETIRED2012
* Identified AD Forest.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site\RETIRED2012
Starting test: Connectivity
......................... RETIRED2012 passed test Connectivity
Doing primary tests
Testing server: Default-First-Site\RETIRED2012
Starting test: Advertising
Warning: DsGetDcName returned information for
\\retired1.RetireFirst.local, when we were trying to reach
RETIRED2012.
SERVER IS NOT RESPONDING or IS NOT CONSIDERED SUITABLE.
......................... RETIRED2012 failed test Advertising
Starting test: FrsEvent
There are warning or error events within the last 24 hours after the
SYSVOL has been shared. Failing SYSVOL replication problems may cause
Group Policy problems.
......................... RETIRED2012 passed test FrsEvent
Starting test: DFSREvent
......................... RETIRED2012 passed test DFSREvent
Starting test: SysVolCheck
......................... RETIRED2012 passed test SysVolCheck
Starting test: KccEvent
An error event occurred. EventID: 0xC0000827
Time Generated: 08/09/2013 22:08:34
Event String:
Active Directory Domain Services could not resolve the following DNS host name of the source domain controller to an IP address. This error prevents additions, deletions and changes in Active Directory Domain Services from replicating between one or more domain controllers in the forest. Security groups, group policy, users and computers and their passwords will be inconsistent between domain controllers until this error is resolved, potentially affecting logon authentication and access to network resources.
A warning event occurred. EventID: 0x80000677
Time Generated: 08/09/2013 22:10:02
Event String:
Active Directory Domain Services attempted to communicate with the following global catalog and the attempts were unsuccessful.
An error event occurred. EventID: 0xC0000466
Time Generated: 08/09/2013 22:10:06
Event String:
Active Directory Domain Services was unable to establish a connection with the global catalog.
......................... RETIRED2012 failed test KccEvent
Starting test: KnowsOfRoleHolders
......................... RETIRED2012 passed test KnowsOfRoleHolders
Starting test: MachineAccount
......................... RETIRED2012 passed test MachineAccount
Starting test: NCSecDesc
......................... RETIRED2012 passed test NCSecDesc
Starting test: NetLogons
Unable to connect to the NETLOGON share! (\\RETIRED2012\netlogon)
[RETIRED2012] An net use or LsaPolicy operation failed with error 67,
The network name cannot be found..
......................... RETIRED2012 failed test NetLogons
Starting test: ObjectsReplicated
......................... RETIRED2012 passed test ObjectsReplicated
Starting test: Replications
......................... RETIRED2012 passed test Replications
Starting test: RidManager
......................... RETIRED2012 passed test RidManager
Starting test: Services
......................... RETIRED2012 passed test Services
Starting test: SystemLog
A warning event occurred. EventID: 0x00001695
Time Generated: 08/09/2013 22:06:48
Event String:
Dynamic registration or deletion of one or more DNS records associated with DNS domain 'RetireFirst.local.' failed. These records are used by other computers to locate this server as a domain controller (if the specified domain is an Active Directory domain) or as an LDAP server (if the specified domain is an application partition).
A warning event occurred. EventID: 0x000003F6
Time Generated: 08/09/2013 22:06:49
Event String:
Name resolution for the name _ldap._tcp.Default-First-Site._sites.dc._msdcs.RetireFirst.local. timed out after none of the configured DNS servers responded.
A warning event occurred. EventID: 0x00001696
Time Generated: 08/09/2013 22:07:44
Event String:
Dynamic registration or deregistration of one or more DNS records failed with the following error:
A warning event occurred. EventID: 0x000003F6
Time Generated: 08/09/2013 22:07:51
Event String:
Name resolution for the name retired1.RetireFirst.local timed out after none of the configured DNS servers responded.
A warning event occurred. EventID: 0x00001695
Time Generated: 08/09/2013 22:08:23
Event String:
Dynamic registration or deletion of one or more DNS records associated with DNS domain 'DomainDnsZones.RetireFirst.local.' failed. These records are used by other computers to locate this server as a domain controller (if the specified domain is an Active Directory domain) or as an LDAP server (if the specified domain is an application partition).
A warning event occurred. EventID: 0x00001695
Time Generated: 08/09/2013 22:08:35
Event String:
Dynamic registration or deletion of one or more DNS records associated with DNS domain 'ForestDnsZones.RetireFirst.local.' failed. These records are used by other computers to locate this server as a domain controller (if the specified domain is an Active Directory domain) or as an LDAP server (if the specified domain is an application partition).
An error event occurred. EventID: 0x0000041E
Time Generated: 08/09/2013 22:08:45
Event String:
The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name System (DNS) is configured and working correctly.
An error event occurred. EventID: 0x00000423
Time Generated: 08/09/2013 22:08:53
Event String:
The DHCP service failed to see a directory server for authorization.
A warning event occurred. EventID: 0x000003F6
Time Generated: 08/09/2013 22:10:04
Event String:
Name resolution for the name isatap timed out after none of the configured DNS servers responded.
A warning event occurred. EventID: 0x000003F6
Time Generated: 08/09/2013 22:10:08
Event String:
Name resolution for the name e45ad288-70ff-4d9e-adf9-3035e459e126._msdcs.RetireFirst.local timed out after none of the configured DNS servers responded.
A warning event occurred. EventID: 0x000003F6
Time Generated: 08/09/2013 22:10:21
Event String:
Name resolution for the name _ldap._tcp.Default-First-Site._sites.dc._msdcs.RetireFirst.local. timed out after none of the configured DNS servers responded.
An error event occurred. EventID: 0x00000423
Time Generated: 08/09/2013 22:11:14
Event String:
The DHCP service failed to see a directory server for authorization.
An error event occurred. EventID: 0x0000041E
Time Generated: 08/09/2013 22:13:45
Event String:
The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name System (DNS) is configured and working correctly.
......................... RETIRED2012 failed test SystemLog
Starting test: VerifyReferences
......................... RETIRED2012 passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test
CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test
CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : RetireFirst
Starting test: CheckSDRefDom
......................... RetireFirst passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... RetireFirst passed test CrossRefValidation
Running enterprise tests on : RetireFirst.local
Starting test: LocatorCheck
......................... RetireFirst.local passed test LocatorCheck
Starting test: Intersite
......................... RetireFirst.local passed test Intersite
Thank you for your response first of all! And in response:
1. "Retired1" is the 2k3 ADDC / DNS Server. It currently has a different IP than the 2K12 Server. Verified with ipconfig/all.
2. I set 2K12 to only 2K3 for DNS; no external ISP servers or itself listed. Registered DNS, restarted netlogon; no success.
3. ipconfig/all for 2K12 server here:
Windows IP Configuration
Host Name . . . . . . . . . . . . : RETIRED2012
Primary Dns Suffix . . . . . . . : RetireFirst.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : RetireFirst.local
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hyper-V Network Adapter
Physical Address. . . . . . . . . : 00-15-5D-01-33-0A
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8159:4f0c:4071:d780%12(Preferred)
IPv4 Address. . . . . . . . . . . : 172.21.69.246(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.192
Default Gateway . . . . . . . . . : 172.21.69.250
DHCPv6 IAID . . . . . . . . . . . : 251663709
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-74-BE-C0-00-15-5D-01-33-0A
DNS Servers . . . . . . . . . . . : 172.21.69.240
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{8317BEC2-079A-4846-B6B2-1AE3E2784691}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
4. The 2K12 is a GC; yes.
Thanks again and hopefully we can work this out!
Seems like you have/had a server named "retired1" with the same IP address as the new 2012 server? (if this is a old server) remove all references to it in DNS
Make sure that on the 2012 server in the TCP/IP DNS Settings, you only point to the 2003 DC for DNS (Not it self for now, and no external ISP DNS servers) - Run ipconfig /registerdns and restart the netlogon service on the 2012 server.
Can you post and unedited output of ipconfig /all from the 2012 server?
Did you make the 2012 server a global catalog? (if not I would recommend that)http://support.microsoft.com/kb/296882
Seems like you have/had a server named "retired1" with the same IP address as the new 2012 server? (if this is a old server) remove all references to it in DNS
Make sure that on the 2012 server in the TCP/IP DNS Settings, you only point to the 2003 DC for DNS (Not it self for now, and no external ISP DNS servers) - Run ipconfig /registerdns and restart the netlogon service on the 2012 server.
Can you post and unedited output of ipconfig /all from the 2012 server?
Did you make the 2012 server a global catalog? (if not I would recommend that)http://support.microsoft.com/kb/296882
Seems like you have/had a server named "retired1" with the same IP address as the new 2012 server? (if this is a old server) remove all references to it in DNS
Make sure that on the 2012 server in the TCP/IP DNS Settings, you only point to the 2003 DC for DNS (Not it self for now, and no external ISP DNS servers) - Run ipconfig /registerdns and restart the netlogon service on the 2012 server.
Can you post and unedited output of ipconfig /all from the 2012 server?
Did you make the 2012 server a global catalog? (if not I would recommend that)http://support.microsoft.com/kb/296882
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Pls help: SYSVOL and NetLOGON share not ready after creating first Windows 2012 DC
Hi all,
I'm setting up the first DC on Windows server 2012 following steps here (social.technet.microsoft.com/wiki/contents/articles/12370.step-by-step-guide-for-setting-up-a-windows-server-2012-domain-controller.aspx).
DCdiag gives following errors in SysVolCheck, services, and Netlogons while the rest of tests are successful:
------------------------- cut here --------------------------
Test omitted by user request: DFSREvent
Starting test: SysVolCheck
* The File Replication Service SYSVOL ready test
[ORT001C] An net use or LsaPolicy operation failed with error 67, The network name cannot be found..
The registry lookup failed to determine the state of the SYSVOL. The error returned was 0x43
"The network name cannot be found.". Check the FRS event log to see if the SYSVOL has successfully been
shared.
......................... ORT001C failed test SysVolCheck
[snipped]
Starting test: Services
Could not open Remote ipc to [ort001c.ad1.mydomain]: error 0x43 "The network name cannot be found."
......................... ORT001C failed test Services
[snipped]
Starting test: NetLogons
* Network Logons Privileges Check
[ORT001C] An net use or LsaPolicy operation failed with error 67, The network name cannot be found..
......................... ORT001C failed test NetLogons
------------------------- cut here --------------------------
Some information collected:
----------------------- cut here --------------------
- net share
Share name Resource Remark
C$ C:\ Default share
IPC$ Remote IPC
ADMIN$ C:\Windows Remote Admin
NETLOGON C:\Windows\SYSVOL\sysvol\ad1.mydomain\SCRIPTS
Logon server share
SYSVOL C:\Windows\SYSVOL\sysvol Logon server share
The command completed successfully.
dnslint /ad /s <DC IP>: no error
- nltest /server:ort001c.ad1.mydomain /dsgetdc:AD1.MYDOMAIN
DC: \\ort001c.ad1.mydomain
Address: \\192.168.1.77
Dom Guid: 9faa9bae-faae-42be-bf45-05a1d77b2bf0
Dom Name: ad1.mydomain
Forest Name: ad1.mydomain
Dc Site Name: Default-First-Site-Name
Our Site Name: Default-First-Site-Name
Flags: PDC GC DS LDAP KDC TIMESERV WRITABLE DNS_DC DNS_DOMAIN DNS_FOREST CLOSE_SITE FULL_SECRET WS DS_8 DS_9
The command completed successfully
- repadmin /showrepl
Repadmin: running command
/showrepl against full DC localhost
Default-First-Site-Name\ORT001C
DSA Options: IS_GC
Site Options: (none)
DSA object GUID: ff4092a2-62d8-4b83-a4d4-fec6920d8535
DSA invocationID: ff4092a2-62d8-4b83-a4d4-fec6920d8535
- netdom query /domain:AD1 fsmo
Schema master
ort001c.ad1.mydomain
Domain naming master
ort001c.ad1.mydomain
PDC
ort001c.ad1.mydomain
RID pool manager
ort001c.ad1.mydomain
Infrastructure master
ort001c.ad1.mydomain
The command completed
successfully.
----------------------- cut here --------------------
Besides, DFSR instead of FRS is used.
Sorry that I'm newbie to Windows and afraid if I've anything missed. Would anyone please help?
Thanks a lot.
/ST WongHi all,
Thanks for your advice. I updated following settings and restart the server:
- IPv6: set both address/DNS to dynamic
- IPv4: Add 127.0.0.1 as alternate DNS server
Same error reported in dcdiag. Besides, the server name used by nslookup is Unknown.
I'm afraid if I've something missed :(
Sorry for the trouble caused. Thanks a lot.
Regards,
/ST Wong
--------------- cut here ---------------
C:\Users\Administrator>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : ort001c
Primary Dns Suffix . . . . . . . : ad1.mydomain
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ad1.mydomain
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82574L Gigabit Network Connectio
n
Physical Address. . . . . . . . . : 00-50-56-AA-1C-6D
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::dd03:5eec:b396:a323%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 302010454
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-57-D0-61-00-50-56-AA-1C-6D
DNS Servers . . . . . . . . . . . : 192.168.1.77
127.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{598372EC-A809-493B-8E25-004F6D4655E2}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\Administrator>nslookup ort001c.ad1.mydomain
Server: UnKnown
Address: 192.168.1.77
Name: ort001c.ad1.mydomain
Address: 192.168.1.77
C:\Users\Administrator>nslookup ad1.mydomain
Server: UnKnown
Address: 192.168.1.77
Name: ad1.mydomain
Address: 192.168.1.77
PS C:\Users\Administrator> dcdiag
Directory Server Diagnosis
Performing initial setup:
Trying to find home server...
Home Server = ort001c
* Identified AD Forest.
Done gathering initial info.
Doing initial required tests
Testing server: Default-First-Site-Name\ORT001C
Starting test: Connectivity
......................... ORT001C passed test Connectivity
Doing primary tests
Testing server: Default-First-Site-Name\ORT001C
Starting test: Advertising
......................... ORT001C passed test Advertising
Starting test: FrsEvent
......................... ORT001C passed test FrsEvent
Starting test: DFSREvent
......................... ORT001C passed test DFSREvent
Starting test: SysVolCheck
[ORT001C] An net use or LsaPolicy operation failed with error 67, The network name cannot be found..
......................... ORT001C failed test SysVolCheck
Starting test: KccEvent
......................... ORT001C passed test KccEvent
Starting test: KnowsOfRoleHolders
......................... ORT001C passed test KnowsOfRoleHolders
Starting test: MachineAccount
Could not open pipe with [ORT001C]:failed with 67: The network name cannot be found.
Could not get NetBIOSDomainName
Failed can not test for HOST SPN
Failed can not test for HOST SPN
......................... ORT001C passed test MachineAccount
Starting test: NCSecDesc
......................... ORT001C passed test NCSecDesc
Starting test: NetLogons
[ORT001C] An net use or LsaPolicy operation failed with error 67, The network name cannot be found..
......................... ORT001C failed test NetLogons
Starting test: ObjectsReplicated
......................... ORT001C passed test ObjectsReplicated
Starting test: Replications
......................... ORT001C passed test Replications
Starting test: RidManager
......................... ORT001C passed test RidManager
Starting test: Services
Could not open Remote ipc to [ort001c.ad1.mydomain]: error 0x43 "The network name cannot be found."
......................... ORT001C failed test Services
Starting test: SystemLog
A warning event occurred. EventID: 0x00001796
Time Generated: 01/14/2014 10:26:57
Event String:
Microsoft Windows Server has detected that NTLM authentication is presently being used between clients and t
his server. This event occurs once per boot of the server on the first time a client uses NTLM with this server.
A warning event occurred. EventID: 0x00000090
Time Generated: 01/14/2014 10:40:03
Event String: The time service has stopped advertising as a good time source.
......................... ORT001C passed test SystemLog
Starting test: VerifyReferences
......................... ORT001C passed test VerifyReferences
Running partition tests on : ForestDnsZones
Starting test: CheckSDRefDom
......................... ForestDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ForestDnsZones passed test CrossRefValidation
Running partition tests on : DomainDnsZones
Starting test: CheckSDRefDom
......................... DomainDnsZones passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... DomainDnsZones passed test CrossRefValidation
Running partition tests on : Schema
Starting test: CheckSDRefDom
......................... Schema passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Schema passed test CrossRefValidation
Running partition tests on : Configuration
Starting test: CheckSDRefDom
......................... Configuration passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... Configuration passed test CrossRefValidation
Running partition tests on : ad1
Starting test: CheckSDRefDom
......................... ad1 passed test CheckSDRefDom
Starting test: CrossRefValidation
......................... ad1 passed test CrossRefValidation
Running enterprise tests on : ad1.mydomain
Starting test: LocatorCheck
......................... ad1.mydomain passed test LocatorCheck
Starting test: Intersite
......................... ad1.mydomain passed test Intersite -
Want to modify sysvol and netlogon share permissions
HI all,
As per security concern we need to remove the everyone from share permission on SYSVOL and NETLOGON share.......can anyone provide me the suggesstion for the same...or any documented article which says that how to do it or what precaution showld we take....
Or if the permission is by design has any document or Kb article which says the permission should not be changed.
Appreciate any help.
Thanks........
Ahmed Gaziyani Enterprise Admin.Hello,
If you remove such permission then you will have issues in appliance of group policies and netlogon scripts on your users. Users should have at least read permission on the SYSVOL folder so that group policies and netlogon scripts will be applied.
More if you ask them here: http://social.technet.microsoft.com/Forums/en-US/winserverGP/threads
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http://www.apple.com/support/ipad/assistant/mail/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Since I have updated my software, my imessage and facetime is not activating. I have tried to reset the phone, holding the lock button and the home button, trying to connect it under different wifi. Nothing seems to be working, it is really frustrating as I am a big user of facetime & imessage and many of my messages are not being recieved due to imessage not working. If anyone has anyother ideas or tips how to help me out I would really really appreciate it!!
ThanksHello Sophia,
Thank you for the details of the issue you are experiencing with iMessage. If you are still experiencing the same issue, I recommend the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I am trying to download itunes to my computer, when i hithe download button all it does is go to the "now that you have downloaded itunes" screen.....NOTHING HAS BEEN DOWNLOADED!!!!!!!!!......i have been trying for 2 days to do this, please help.....Thanks
i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us
-
Why can I open some of my student iMovies, but not others. All have been saved as mp4 files.
Cool handyandy42!
I'm happy I could be helpful, with solving your problem!
Also, I notice that you have marked your question as answered, but have not utilized the Helpful or Solved options. That may be intentional, but, if you are not aware of the benefits, of using that function, here is some information.
When you mark the appropriate posts as Helpful (5 pts) 2 available, or Solved (10 pts) 1 available, you are Thanking the contributors, by awarding them points.
In threads with multiple replies, it also alerts other readers, to which answers may have been helpful, or solved the issue.
This info, and more, can be viewed by clicking on
? Help & Terms of Use, located under your login name, on all "Discussions" pages.
Specifically What are question answers?.
ali b -
The iphoto and itunes will not open please help
on my Mac G5 the iphoto and itunes will not open can anyone help
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Then, hold the Option key down when trying to open iPhoto, does it ask where it's Library is? Or what exactly happens? -
I have a iPhone 4s that I am trying to syn. when I look at IPhone content it shows music, but there is this symbol A dotted circle and these will not play. Please help as I am frustrated.
Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
http://support.apple.com/kb/ht1808
If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
Regards.
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