DTW error "Unable to access SBO-Common database " for sap hana

Hi.. Experts
I am working on SAP Hana Pl 04 64 bit, On which I got the error "Unable to access SBO-Common database  " While using DTW.
also company databases are also not presents,For more details for more details find out attachment.
I have also check out all services & Restart them.
Please give me proper solution.

Hi,
Please check:
1.Ensure you have the correct DB Type selected under the Login options.
2.Verify that all connection information is correct (for example, the correct user name and password or the user has enough right to  connect to the database server in case Windows Authentication is used).
3. Check whether the database is running properly, make sure that the COMMON and company databases are not suspended or stopped.
4. Ensure there is no DI API version mismatch.
Thanks & Regards,
Nagarajan

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    Hi.. Experts
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    Please give me proper solution.

    Discussion moved from SAP Business One (中文) to SAP Business One Application
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