"DVD driver communication error"

hi...
i have a PB G4 with SD...
i was burning a dvd via Finder... when all of a sudden i get a message saying (more or less like this, cuz i don't remember well the entire msg):
"lost dvd driver communication .... error # 00000 blah blah "
(the zeros stand for the huge number i cannot remember)
then i ejected the disk, it happened after having burnt more than 12%...
i usually don't do other things while burning a disk, speciall a dvd, but this time i had several apps running...
would it be a defective dvd disk?
would it be a Tiger problem?
superdrive problem?
Finder problem?
Ram problem?
any ideas?

hi~! again....
today 3 dvd's were thrown to the trash...
the PB was doing nothing but burning, but 3 times i had the 'communication error' message...
i wonder how i can tell if it is "a deffective DVD disk" issue or the "SuperDrive" issue....
:-S
the problem is that i cannot use the same disk twice with other PC's burner so i can tell the problem is actually the DVD disk itself or not...
what do u guys say???

Similar Messages

Re: Cd/DVD drive issue - error code 39 on Satellite P series

Hi,
This is my first request for help.
My CD/DVD drive is no longer recognized and when I go to Device Manager and click on CD/DVD I am informed that the file cdrom.sys is there but cannot be loaded.
An error number 39 is reported.
Any advice would be greatly appreciated but please keep it simple to one line actions if possible.

Of course you can get some advices ;)
I think you would find it faster if you would search in the forum firstly but I will try to help you too.
There error code 39 is very common issue and can be solved easy;
Check this MS knowledge base article:
http://support.microsoft.com/kb/314060/en-us
So firstly remove the CD/DVD drive from the device manager.
Then access the registry using the regedit command and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Reboot the notebook and wait till the CD/DVD drive was installed again.
Thats it. ;)

Macbook pro external DVD drive initialization error 70012

This is an answer to my own question and a comment about finding answers to questions on Apple forums.
The situation
I have a Macbook Pro, late-2009 model. In 2013, the internal DVD or optical drive died. I purchased an Apple external DVD drive to be able to read DVD disks, listen to audio, and watch video content. Because the computer I own was built to read only the internal DVD drive, it did not recognize this new external drive. When I plugged it in, I received an error: A valid DVD drive could not be found [-70012]. Or , or DVD could not be found, initialization error[- 70012].
The question
Given this situation, my question was, how do I solve DVD initialization error 70012?
The answer
Since my Apple Care plan had long since expired, before spending time and money at the Apple store to solve this, I decided to look online. After searching general sites and more and more specific sites, I found several posts on forums about my problem. The most helpful of these, with respect to an external DVD drive, was posted on CNET, by Topher Kessler (June 10, 2011 2:24 PM PDT):
http://www.cnet.com/news/addressing-dvd-player-error-70012-when-using-external-d rives-in-os-x/
The key to his advice was twofold:
1. Hardware: The Macbook Pro was programmed to recognize the internal DVD/optical drive alone.
2. Software: The preferences in the Macbook Pro were set to open Apple's DVD Player when a disc is inserted into the drive.
To play audio or video discs on an external drive, the computer needed to be instructed to recognize the external drive, plus appropriate software needed to be opened. Mr. Kessler's advice went from hardware (i.e., get a new internal drive), to software (i.e., use different audio or video software), to operating system (i.e., alter the code in the operating system). Like with Goldie Locks, the first was too expensive, the last was too invasive, but the middle option was just right.
I searched for free software to display audio and video on my external drive and found two that could do the job quite nicely. There are others, but these seemed to be the most recognized and highly rated:
1. MPlayerX (http://mplayerx.org/download.html)
2. VLC Media Player (http://download.cnet.com/mac/media-players/?rpp=30)
So, I didn't have to buy an internal DVD drive and I didn't have to alter the code of the operating system. I just needed to download free software, install, and play.
The points to learn
1. Computers involve both hardware and software, therefore solutions to computer problems can require fixes to one, the other, or both.
2. The simplest solution, and the least expensive, is to be preferred over the more complex.
3. What went wrong for someone else is not necessarily what happened to your computer or software.
4. What solved someone else's problem may not solve your problem.
5. Just because nobody has posted information on how to solve your problem doesn't mean there isn't a solution to it.

Hi Duane,
Thanks for the info! That's some catch-22 for DVD Player... but useful info. I guess I'll just pick up a generic DVD-ROM to replace the drive with.
As to the external drive, do not USB 2.0 cases run at the same speeds at Firewire 400 cases? (the same drive has no issues on other machines for playing dvds... just the lampshade iMac)

T41p - CD/DVD Drive problem - error 41

Hi all,
CD-DVD drive no longer functions and is displaying the following error in the device manager - 'Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)"- however I still have the same error occur when I disable & remove CD-DVD Drive and install a CD-Drive via the USB port, leading me to believe this is not a hardware issue. I tried updating CD driver but a latter driver could not be found. Also using the latest Embedded controller BIOS which was upgrade a long time (i.e. 2 yrs) prior to CD Drive not working.
Any suggestions ?
Cheers
Peter

bit too far to help you.
I will have a look at this problem, and post back maybe tomorrow for you.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Portege M200 - CD/DVD drive issue - error Code 39

I have a problem. I would like to perform a system recovery on my m200 tablet.
I have an external dvd drive (as the m200 does not have a built in drive), and the correct recovery disc.
However, due to a problem that occured some time ago, there is a problem with the driver (+Windows cannot load the device driver for this hardware.
The driver may be corrupted or missing. (Code 39)+), and so i cannot run the recovery.
If anybody knows a way that I can repair the driver, or another way to perform a system recovery, it would be extremely helpful!
A solution to one or both problems would be great.
Thank you very much!

Hi buddy
I think you try to boot from external driver which is not fully supported.
Please search in this forum for similar threads regarding the Protg M200 and booting from external CD/DVD drive.
I searched and found this:
The M200 supports the Recovery via BIOS (pressing "C") with USB 2.0 and PCMCIA cards (16bit and Cardbus 32bit).
Following drives and Controllers (USB, PCMCIA) are compatible:
a) Toshiba, PA3352E-SCD2, USB2.0 CD-RW/DVD-Rom Drive
b) Toshiba, PA3402E-1DV2, Rev.501, USB2.0 DVD Super Multi Drive
c) Toshiba, PX1055E-1NST with a PC Card (16bit), Cable II, PCMCIA,
d) Toshiba, PX1055E-1NST with a CardBus, Cable II, CARD BUS
You could be not able to recover the notebook using other external drives.

Equium L300 - CD/DVD drive issue - error Code 39

*Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)*
This message is appearing in the device manager under CD/DVD ROM Drives for my laptop and is not running any cd's/dvd's.
I don't know much about my operating system or laptop in general other than that it's a Toshiba Equium L300 running on Vista Home Premium
Can anyone help me with this problem please?

Hey guys,
Thanks for the help and advice but after deleting the mentioned registry keys the problem still seems to be there, no cd/dvd is available and in the device manager the CD/DVDW SD-L622A ATA Device is still showing the same error
*Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)*
What else can I do are there other options?
I tried a system restore but it couldn't do that.

Dvd device communication error 0x80020022

Anyone seen this? Went to burn a dvd last night and spit out three of them with this error and no burn.
Did the usual, prefs, permissions, ran the chrons, rebooted-- same deal.
Is my drive dead or is there some sort of arcane something to do?
Applecare is still good on this machine, so hopefully they'll swap with me if all else fails.

Hi Jim Cookman-
It is quite possible the drive has died. Does it work with CDs? It is possible that the DVD portion is no longer functioning. If it will not work with other media perhaps it is time to contact Apple.
Luck-
-DaddyPaycheck

8.1 will not load the dvd driver error 39

The dvd played with no problem in 8, worked fine. I loaded 8.1 now it will not load the driver, says error 39. I uninstalled and reinstalled still the same. I got a external working DVD, plugged it in and the same code, same problem. windows
8.1 does not load the DVD driver.
what is the fix I understand it 8 does not play dvd movies, video this does not even recognize the player for music CD
jack walsh

Please repost your inquiry in the
Windows 8.1 Community Forum. Thank you!
Carey Frisch

DVD Burn fails (Error code 0x80020022), newish drive, just applied updates

Hello,
when i try to burn a data dvd with a variety of files from finder on my power mac g5 it thinks a while and then fails with the message:
Burning the disc failed because communication to the disc drive failed (Error code 0x80020022)
I just downloaded the latest OS updates last night.
Disc utility showed permissions problems in some files on my boot drive including in a darwin folder but they repaired fine.
Two weeks ago apple replaced my superdrive and i hadn't tried burning a dvd since then, but cds did and do burn fine.
This computer is under warrantee but in case the latest software updates caused this, or if someone has an easy fix that would allow me to save the trip to the store for analysis and potential couple day wait...
i'm all ears!
Thanks, Will
Software overview
System Version: Mac OS X Server 10.4.8 (8L127)
Kernel Version: Darwin 8.8.0
SONY DVD RW DW-U21A:
Firmware Revision: AADB
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No
hardware
Machine Name: Power Mac G5
Machine Model: PowerMac7,3
CPU Type: PowerPC G5 (2.2)
Number Of CPUs: 2
CPU Speed: 2 GHz
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 1 GHz
Boot ROM Version: 5.1.8f7
Machine Name: Power Mac G5
Machine Model: PowerMac7,3
CPU Type: PowerPC G5 (2.2)
Number Of CPUs: 2
CPU Speed: 2 GHz
L2 Cache (per CPU): 512 KB
Memory: 2 GB
Bus Speed: 1 GHz
Boot ROM Version: 5.1.8f7
Power Mac G5 Mac OS X (10.4.8)

Thank you for your help!
At one point in the last few days i did run out of disk space on one drive, but i think i had 5Gig free on the short drive when i was trying it earlier, and i have upped that to 30.
My spindled HP DV-16Xs worked on the drive i had before pretty darn well.. I've tried a bunch of unlabeled ones, i've also tried burning at 1x, and i went out and bought some jewel cased verbatim dvd-r 16Xs, same problem.
I will take one more shot at finding the best media using that website, get some 8Xs if i can find them, before hauling it into apple.
without the dvd burner it's hard to backup very well, I was planning to get a external hard drive next month.

Unable to burn cds. Have run diognostics. i tunes not running in safe mode. invalid lower filters registry value. Failed while scanning for CD/DVD drives, error 2500. Please help.

Unable to burn CDs using i tunes. Have run diognostics.    Summary:-   i tunes not running in safe mode.
                                                                                                                                    Invalid lower filters registry value.
                                                                                                                                    Failed while scanning for CD/DVD drives, error 2500
Please help.

That's why you want to make a backup of the registry. If you didn't make a backup, use MS system restore to go back. The only values you should remove are UpperFilter or LowerFilter - one or both may be in there and can be removed. If neither value exists, then that is probably why you can't burn and Windows is not recognizing your drive as a writable drive.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

I am trying to burn a CD and keep getting this error message: Burning disc failed because communication to the disc drive failed. (error code 0x80020022) Any suggestions??

Burning disc failed because communication to the disc drive failed. (error code 0x80020022) Any suggestions??

Sadly, that error has umpteen causes, sometimes the drive is going out, sometimes it's bad media, sometimes a slower burn works, & rarely a Cleaning Disc helps.
Bad File names can even cause it...
http://www.bbqiguana.com/2010/02/macos-x-error-0x80020022-trying-to-burn-dvds/

Dvd drive error

hi everyone!i ve been recently having this problem when i try to burn a dvd+r,the drive just stops and i get this error message saying that the communication with the drive failed(error code0x80020022)
what can i do to fix this problem?wwhat is it s cause?
thanx very much everyone!
rui

Hi gman6
After I researched about this, I came across this article of Microsoft specifically mentioning the error code 19 & the steps for resolution.
This may help you, promptly follow the document:
http://support.microsoft.com/kb/314060
thanks,
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

Install Windows 7 USB Load Drive A required CD/DVD drive device driver error

I am trying to do a fresh install on a brand new laptop. I have downloaded a couple of Windows 7 iso images. I have used DiskPart to prepare my USB device and have used the Microsoft usb iso tool to put the Win7 iso image on to the USB device. I always seem
to get stuch after I click Install it quickly comes up with a problem.... Load Driver - A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now... I am installing from a USB drive
so why does Windows require a CD/DVD driver? How do I get Windows 7 to install?
I have read other forums were people have put it down to a corrupt download but I have tried with a couple of different downloads and same problem everytime!
Please help!
Thanks
Gavin

Hi,
This error message appears if the disk controller mode is incompatible during setup. And it can be caused by your CD/DVD drive may be incompatible with Microsoft’s AHCI driver. To work around this
issue, please go to BIOS and disable AHCI mode for your disk controller. You can change the AHCI mode to IDE or ATA mode instead.
It may also occur if the media is corrupted. Please visit the following link to rebuild the bootable USB stick for Windows Server 2008 R2:
Building a bootable USB stick for Windows 7/Windows Server 2008
R2
And please check the USB disk: put the USB disk in other machines and boot to see if it works.
Please make sure that the download files are not corrupted.
Regards,
Sabrina
TechNet Subscriber Support
If you are
TechNet Subscription user and have any feedback on our support quality, please send your feedback
here.
Sabrina
TechNet Community Support

Error message in iDVD '08 - A valid DVD drive could not be found

I did the basic updates that always pop up and this error appeared the same day when I went to go use my dvd player (that I use on a daily basis and never had a problem with till now); "A valid DVD drive could not be found. I'm running on an iMac 10.4.11. The dvd player no longer works after I did the update in the morning. Does anyone know how to fix this problem?

Not clear whether you are talking about the Superdrive or the DVD Player application, but either way, this has nothing to do with iDVD!
When you updated (and you don't say which updates) did you repair permissions both before and after?
Repairing permissions is important, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two in Tiger, but much longer in Leopard.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
http://support.apple.com/kb/TS1448?viewlocale=en_US
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417?viewlocale=en_US
I would suggest you do so now, then restart your mac.

DVD Player installation error A valid DVD drive could not be found. [-70012]

My iMac has an external "superdrive" and I can't play files .dvdmedia. On opening the DVD Player I get this message: There was installation error A valid DVD drive could not be found. [-70012]
This sent an error message to Apple when I click the OK button.
I have tried to relinstall the DVD player.app from the SnowLeopard disc, but this app was not on the list for custom install. I have repaired permissions, no help! I have shut down and waited several minutes and restarted, no help.

My continued frustration with this problem lead me to an archived discussion https://discussions.apple.com/thread/2020977?start=0&tstart=0 This lead me to beleive I need to use the reset password to fully repair my permissions as contained there. Also while booted in the install disc, I performed a Repair Disc on the StartUp disc.
After all this, when I restarted, the DVD Player was able to play DVDmedia files completely.
So I quess I solved my own problem.

"DVD driver communication error"

Similar Messages

Maybe you are looking for