E-Bay And Virgin Broadband to name but a few

Question

It would appear even since the Safari update 5.01that at least in Europe that E-Bay and Virgin Broadband continue not to acknowledge Apple users .
My girlfriend is unable to use E-Bay properly using a mac she believes that E-Bay has strong ties with Microsoft and at least in England they continue not to recognise Mac users . The latest Safari extension gallery does not install E-Bay manager nor does Garage Sale set up properly in spite of the fully licensed version .
She recently had Virgin Broadband installed in her house and the technician left before she was able to activate the wifi network from the router . Two days were wasted trying to get support fortunately she did not use the call centre that then directs one to India to be then told that they do not support Macs I suddenly had a brainwave and asked her to get a friend over with a windows computer to set up the wifi which was easily done with an install cd and a few moments spent online .
The gripe is why does Windows continue to get away with making life awkward for Mac users in Europe - I am hoping that it is their final death throws and that this ridiculous situation does not endure.
For the immediate future I will have to install Windows with boot camp so that she can turbo list multiple items on E-Bay using her Macbook - not happy about this at all .
I am positive the blame is nothing to do with Apple just windows refusing to move over .
Please do correct me if I am wrong as said I suspect the problem is European not North American !!!!!!!

Answer 1

The reset button sounds a great simple idea . Oddly enough whilst talking to my girlfriend on Skype I had another go at installing E-Bay manager through a different route the last unsuccessful route I tried was through Safari Extension Gallery , this time I found going through preferences then to the extensions window then after hitting get extensions I was able to instal the said extension successfully .
The real difficulty is trying to sort the situation on my girlfriends computer from 1200 miles away so I do not necessarily get all the information . She was able to instal the E-Bay manager but E-Bay runs very slowly in spite of an a reasonable 12MG speed connection whereas when she was running it on Windows she could load multiple items with a turbo lister at a reasonable rate in comparison to her present experience .
The other area that does not appear to be functioning satisfactorily is Garage Sale which was purchased to give her the plug ins that are available to Windows users , she says that she cannot get the currency to change from dollars to sterling , again without seeing it for myself I cannot comment although I may well screen share so that I can have a look at the settings to see if something has been overlooked .
I quite enjoy these problems since the learning curve goes up which is always a boon . I shall see what I can do tomorrow .
Thank you for the advice .