E-Commerce for ERP and CUA

We are installing the E-Commerce module for ERP and we are running into an issue with the User Management peice. We are unable to create new users. The error we are getting is:
1.- You do not have authorization to maintain users in the central system
2.- Error while creating user in Service Backend
Is this because we are using CUA to manage users in ECC? If so, how can we get around this?
Our environement is:
ECC 6.0
E-Commerce (ISA) 5.0
Netweaver 7.0 SP 18
We have also configured the E-Commerce module to use the UME.
Maximum points to the first person with an answer and helpful a work-around.
- Andrew Castillo

Hi Andrew,
We are installing the same thing currently using the B2B E-commerce for ERP option. We have configured E-Commerce right now to use the SU01 contact person for web users. Also, the manager does have the same role you pointed out below SAP_ISA_UADM_MANAGER assigned, not the other CRM role mentioned.
The process we have to go through right now is to create the user in CUA, sync that to ECC, assign the customer contact person number in the SU01 References table related to the customer we want them to be(working on an abap program to do this automatically from CUA), and then the user should be able to log into E-Commerce for that specific customer.
We are embedding the E-Commerce app into EP 7.0 through i-views and using single sign on from portal so customers won't have to log in again anywhere. Please let me know if this is similar, if it helps, and what type of ecommerce configuration you're using...especially in how you configured the e-commerce module to use the UME.
Jon

Similar Messages

E-commerce for ERP

Where can I find the documentation for installation of E-Commerece for ERP? We just upgraded to ECC 6.0 and was looking for a solution to move away from the old "Online Store" & ITS. We currently use this old way for B2B & B2C transactions.
I heard that it should be packed w/ ECC 6.0.
I have a couple other questions: is there a specific stack that it is located in? The current stack we have installed is the ABAP stack and not the Java stack because we ran into issues getting it installed.
Is there any new coding that would need to be done to port what we've done with the online store over into E-commerce for ERP?
What resources are needed to install, migrate and setup the new E-commerce for ERP?
Does it have a restriction on Browser it supports? I know w/ the integrated ITS it only supports IE & Firefox.

Hello The specified item was not found.
Where can I find the documentation for installation of E-Commerece for ERP? We just upgraded to ECC 6.0 and was looking for a solution to move away from the old "Online Store" & ITS. We currently use this old way for B2B & B2C transactions.
Better late than never Good news is, you can leverage all of the new features and easily maintainable application. Bad news is, there is no upgrade path. It will be a totally new implementation as far as the E-Commerce side is concerned.
I heard that it should be packed w/ ECC 6.0.
Can you be more clear.
I have a couple other questions: is there a specific stack that it is located in? The current stack we have installed is the ABAP stack and not the Java stack because we ran into issues getting it installed.
Java stack is mandatory for E-Commerce for ERP and you should be installing the component XECO See if this note gives some tips on the Java installation. For more details, please open a separate thread. I can provide help if you are more specific.
[Note 1131482 - Add. info. on upgrading to SAP ERP 6.0 SR3 Java Components |https://service.sap.com/sap/support/notes/1131482]
Is there any new coding that would need to be done to port what we've done with the online store over into E-commerce for ERP?
SAP E-Commerce for ERP is a Java Web application and runs in a J2EE compliant Java application server (read as Java stack).The Online store was totally ITS and any changes you have made in them can not be reused in the E-Commerce application.
What resources are needed to install, migrate and setup the new E-commerce for ERP?
[Consulting team |http://www.parxlns.com/index.php~page=Services&sub=ProjectEngagement.html]consisting of
SD functional with SAP E-Commerce skills,
E-Commerce technical (one who has Java development skills),
E-Commerce technical (ABAP skills)
It will be great if the incumbent technical consultants know about Online Store and ITS (Flow logic etc). to understand the custom enhancements to the store.# Business Analyst - to migrate / redesign the catalog and the strore front.
Does it have a restriction on Browser it supports? I know w/ the integrated ITS it only supports IE & Firefox.
Check this SAP Note
[ Note 881967 - Browsersupport for E-Commerce CRM 5.0|https://service.sap.com/sap/support/notes/881967] - The note lists all the browsers supported by CRM E-Commerce 5.0, but it is applicable to ECC version as well. The note has refrences to other interesting notes too.
The specified item was not found.
http://www.parxlns.com

Linking one Contact Preson to many customers for e-Commerce for ERP

Hi,
On the e-Commerce for ERP I have a need of linking one Contact Person with Many Customers.
The requirement is that one user will be given access to e-Commerce Application, this user should be allowed to create orders for multiple SoldTos. So as soon as the contact person will logon s/he will be asked to choose the SoldTo and so will be able to create orders for that SoldTos. s/he can then logoff and relogin to choose 2nd soldTo to create order for this one.
But now I am not able to find a way to link a contact person to other customers. Am not sure if above will be possible or not. Can you guide me how that can be done.
Thanks

Hello Roopali,
Use Business-On_Behalf scenario for external customers. - When a user (for example, agent) can act on behalf of several customers, the system cannot automatically determine the customer from the user ID. In order for the agent to be able to choose the customer for whom he or she is currently working in the Web shop, special settings are required.
Requires setting external sales partners by [Configuring Relationship Between Sales Partner and Customer|http://help.sap.com/SCENARIOS_BUS2005/helpdata/EN/8e/5c2c42184a5333e10000000a155106/content.htm]
When successfully configured, the sales partner can select the customer for whom he or she is currently working on the tab page Customers. The sales partner can also switch the customer on this tab page without leaving the Web shop.
Easwar Ram
http://www.parxlns.com

E-Commerce 5.0 for ERP and re-using a Quote

We have an E-Commerce 5.0 for ERP environment that has been up and running for three years now. Everything is working great and we've made many custom enhancements through the years, but there is one that business is asking for that I've not been able to tackle yet, so I'd thought it best to get some advice.
If you are familiar with E-Commerce 5.0 for ERP you should have noticed that a Quote can only be referenced (used) by an Order one time. After that has occured, the next time you access the Quote on the B2B site, the "Order Quote" button is greyed-out. This appears to be standard functionality. The main issue is the fact that there is no way to change the order quantity before you press the "Order Quote" button. It is not a text field.
On the contrary, however, when creating a Quote within the ERP system (ECC6), one can reference (use) the Quote many times in the creation of Orders assuming you are not referencing the complete line quantity.
What is going on? Where should I start looking on how to adjust the "web" quote to allow for this re-use? Could it be as simple as changing the qty field from a label to a text box, which would allow the customer to change the value?
Any advice or ideas are welcome!
Thanks
Edited by: Bryan Fickle on Dec 3, 2009 9:21 AM

If anyone knows how to get a user-entered custom value from the item level to a custom java class, please let me know.
I'm still looking into how to extend the quote and allow for the re-use of it, if all the quantity on the line item has not been exhausted.
I can easily add a custom field to the header of a .jsp and access that user entered value by coding against the requestParser.
Example: Parameter xxx = requestParser.getParameter("customerHeaderParm");
But, when I add a customer parameter to the item level of the .jsp, I cannot leverage the same to code and get at the user entered value. The value comes back as null.
The two files I am working with are as follows: orderstatusdetail.jsp and Z_DocumentStatusOrderQuotAction, which is an extension of the standard class, DocumentStatusOrderQuotAction.
I am working with the requestParser within the ActionForward isaPerform() method of Z_DocumentStatusOrderQuotAction. I need to get to those item level values BEFORE the order is created from the quotation.

Middleware on CRM 7.0 for ERP and CRM sales integration

Hi all,
i am involved in a CRM upgrade project in order to repleace the client current release with CRM 7.0.
currently, my client handles sales integration between ERP and CRM using middleware fucntion and in particular SCENARIO A that allows to create sales orders both in the CRM system and in the R/3 system and to change them mutually in both systems.
my question is: new release 7.0 covers all those included functionalities by default without implementing this scenario? If yes, how and what exactly.
thank you in advance and i am looking forward your feed-back
cheers, lucia

Hi Christophe
this can be done. You can call MDM web services for either doing a Free form search or even run a MDM matching strategy to find potential duplicates defined based on rules in MDM.
In one of our projects we have used Web services call from CRM ecommerce portal to MDM for doing a Customer search.
Thanks-Ravi

SAP E COMMERCE FOR ERP : Maintaining catalog variants in multiple languages

Hi All,
I have created a product catalog with 2 variants, one for english and other for russian, have maintained the texts in corresponding langiages in the layout area.
I created a webshop and used the catalog variant for russian, but still when the end user( his correspondence lang is maintained as russian) logs in to b2b he sees the product descriptions only in english.
In the shopadmin , webshop properties -> General Information tab, there is a field called "Language". When i maintain this as "RU" the shop itself is not displayed to the end user.
Please let me know what is the procedure to display the products in multiple languages!!! I must be missing something.
Thanks for help!
Lisha

I've to ask you in an other way...
What you see when you call this link:
http://<server>:<port>/contextroot/b2b/init.do?language=ru
And what you see when you call:
http://<server>:<port>/contextroot/b2b/init.do?language=en
You say en is working, but what you see by the RU-link?? Any error or something?
I think your problem is this:
--> Now when I login to my B2B, then I am unable to see this russian shop, but the other shop that I maintained for "Language" as EN, I can see that shop.
You want to login and then want to see the 2 variants? But you've to call the apps only with http://<server>:<port>/contextroot/b2b/init.do?language=en or http://<server>:<port>/contextroot/b2b/init.do?language=ru
then it should work with 2 languages?
If it's not working, there is an error message?
The language RU is installed on your SAP?
I'm configurating this for you on my testsystem now. Please contact me at fan @ sfsservices.biz to receive the logindatas.

EHP4 for ERP and EHP1 for NW

Hello,
I have a couple of questions regarding EHP4.
We are planning to install EHP4 for ERP 6.0 in our ECC server. Will this also install EHP1 for Netweaver on them?
Also, we have a portal running on a different server using the ECC server as the backend. Will applying EHP1 for Netweaver (as part of EHP4 for ERP6.0) on the ECC server have any implication on the portal? Or is it mandatory that we upgrade our portal also to EHP1 for Netweaver?
Any help in this regard will be highly appreciated.
Thanks,
Ajay

Hi Ajay,
As part of the EHP4 installation in the ECC Server the basis will get automatically updated to q NW EHP1 level (ABAP).
The EHP1 is not mandatory for the Portal from an ERP EHP4 perspective - you can choose weather you update (EHP1) or not - therefore there are 2 different production versions offered in Maintenance Optimizer.
More information can be found in the guides via: http://service.sap.com/ehp-inst
Best regards,
Christian.

Logical components for ERP and ERP EnhP 3

Hello,
We have a landscape or ECC 6.0 Systems created in the SMSY. Those systems were linked to a new logical component Z_ERP60 under product ERP 6.0. Then we used that logical component in all the projects.
Later on, we upgrade ECC 6.0 to EnhP 3. So, we went to the SMSY transaction, to the infrastructure components--systems and add new product versions to the existent system.
However, the logical component is defined as valid only for the original product ERP 6.0, and not to the new ERP 6.0 EhP3. When we go to SOLAR01 transaction we still see that processes from BPR that belongs to EhP3 are greyed.
We want to know which is the best practice to handle this request, whether we create a new logical component associated to the product ehp3, Z_ERP60_EHP and then replace all the projects with the new component, or is there any other alternative.
I appreciate your inputs.
Regards
Esteban Hartzstein

Many thanks for your answer. The attachment is related to whether ERP EhP is available as a product in Solution Manager. We are in SolMan EhP1 (SP 18), so we already have the product available. However my concern is that we need to redefine the logical component. Logical component belongs to one single product, being ERP 6.0 or ERP 6.0 EhP. So, in our case we need to create a new logical component with the new ERP 6.0 EhP and then re-atach all the individual systems to the new logical compoent. Then we need to replace in all the projects withe the new logical component. Is there any alternative to deal with this problem of redefintion of logical components??
Regards
ESteban Hartzstein

SAP E-commerce for ERP with SAP Retail back-end

Hi,
does anyone implemeted an E-commerce solution with a SAP Retail backend system?
Our dubt is if durig order entry E-commerce application consider the product variant grid (like in VA01) or not.
We found that this function is supported with an AFS back-end, but we would like to know if it is available also with a retail system.
Thank you very much for your help.

Hi,
while we have quite a few implementatinos with E-Commerce and SAP Retail backend, the specific grid functionality you have seen in AFS is not supported with Retail backend. Hence, most customers enhance the standard product offering at that point, catering for e.g. drop down list boxes with style/color/size selection. In case you're only selling "normal" retail products (individual SKUs), the standard product works fine.
Thanks
Dominik

E-Commerce for ERP role mapping to UME

Experts,
We have successfully configured the ECO module to use the UME in addition to SU01. We are able to create users in both systems in ISAUSERADMIN. However, the newly created users in UME have no roles assigned to them. We found one SAP Note that seems to be relevant ([891151|https://service.sap.com/sap/support/notes/891151]). Unfortunately, it is very vague on how to setup the user mapping. We have tried several permutations of the role assignments to no avail.
Has anyone done this before, and if so could you provide some examples?

We discovered the problem. We were updated the right file for the wrong application. The file ume-config.xml needs to updated from the application crm~isauseradm. Once we discovered this, the UME role mapping worked. We are now able to assign UME roles to a new user when they are created or updated in ISAUSERADMIN.
- Andrew

Looking for best approach to implement all ERP and CRM Analytics

There is a scope to implement all the ERP Analytics (HR, Finance, SCM, Procurement & Spend, Project) and CRM Analytics (Sales, service, Marketing, Contact Center, Price, Loyalty ). Just want to know the best approach for impelmentation of both ERP and CRM analytics
1- Work with two separate containers with separate execution plan for ERP and CRM
2- Work with one container with one execution plan for both ERP and CRM
3- Work with one container with separate execution plans for both ERP and CRM
Also, Please let me know if there any standard document to achieve both the implementations simultaneously.
Thanks!

Answer, as always, is "it depends". Here is a list of things to consider w the 3 approaches you mentioned:
1- Work with two separate containers with separate execution plan for ERP and CRM
This is a good approach if you plan on a different frequency of ETL loads for each container or different timings. As long as the targets are the same and you run INCREMENTAL loads from both containers, then the refresh dates will be updated. This is usually a good idea if your ERP and CRM users have different timing and load requirements and do not want to "interfere" w each other. You will also have DATASOURCE NUM ID uniquely defined for each system so the data will be segregated. By default, each source system will have its own container
2- Work with one container with one execution plan for both ERP and CRM
This is good if you are ok w the same exact load time for both. Its a simple approach and all tables will be loaded at the same time to avoid any confusion.
3- Work with one container with separate execution plans for both ERP and CRM
Not sure what the advantage of this option versus keeping them in separate containers (like Option 1).
I would also review the secion in the DAC guide for "MultiSource Execution Plans"
if helpful, pls mark correct

SAP ECO for ERP 5.0: customer specific catalog views?

Hello,
SAP E-Commerce for ERP 5.0:
How can I create and process catalog views for Web shop customers and assign Web shop customers (as users) to the chosen views?
Is this business process only available in CRM?
Thanks in advance.
Best regards,
AEV

See the following notes:
[Note 696095 - ISA R/3 4.0: Collective note on Catalog Views|https://service.sap.com/sap/support/notes/696095]
To add items to the views:
[Note 677320 ISA R/3 4.0: Coding sample catalog item assignments to views|https://service.sap.com/sap/support/notes/677320]
and finally have customer specific views:
[Note 677319 - ISA R/3 4.0 : Coding sample assignment of customers to views|https://service.sap.com/sap/support/notes/677319]

New to Internet Sales for ERP - Few basic questions.

Hi,
We are going to implement Internet Sales for ERP and I have some questions.
1) Is Product Catalog Mandatory for implementing Internet Sales for ERP / R3?
2) We are already using MDM for catalog and we are not the Product Catalog module in R3. Will there be a problem implementing MDM into ISA? Has anyone implemented ISA with MDM as product catalog?
3) We are planning to make it an extra-net application; what is the best architecture placement of the ISA server? Should we have it in DMZ or outside DMZ. What is the best approach among option a and b?
a) Web Browser (Internet) -- External Firewall -- Webserver + ISA server -- Internal Firewall -- ERP
b) Web Browser (Internet) -- External Firewall -- Webserver -- Internal Firewall -- ISA server + ERP
Please Enlighten.
Thanks,
Deepak

Hello Deepak,
1) Is Product Catalog Mandatory for implementing Internet Sales for ERP / R3?
Catalog is an independent piece of feature and integrated to the basket (or the selling process). You can hide the internal catalog by a switch in the Shopadmin XCM administration - Catalog tab._But_ you may still need a catalog (internal) for reading variant data. However, no replication is required.
2) We are already using MDM for catalog and we are not the Product Catalog module in R3. Will there be a problem implementing MDM into ISA? Has anyone implemented ISA with MDM as product catalog?
ISA works with external catalogs with ease. All you need is to make use of the Open catalog Interface (OCI) feature. After all, OCI is a SAP technology, and all its products must be capable of understanding it. Isn't it? SAP MDM catalog is OCI enabled.
3) We are planning to make it an extra-net application; what is the best architecture placement of the ISA server? Should we have it in DMZ or outside DMZ. What is the best approach among option a and b?
a) Web Browser (Internet) -- External Firewall -- Webserver + ISA server -- Internal Firewall -- ERP
b) Web Browser (Internet) -- External Firewall -- Webserver -- Internal Firewall -- ISA server + ERP
(b)
Please Enlighten.
Let there be light - Funny thing, showing light to Deepak?
Easwar Ram
http://www.parxlns.com

E-Commerce 5.0 for ERP B2B Scenario setup

Hello
Has anyone done this setup for the ERP E-Commerce B2B 5.0 scenario? The documentation is not clear as to how to perform the setup. I have seen other posts with regard to E-Commerce and a CRM backend but nothing related to the latest version of E-Commerce 5.0 for ERP Right now we are getting the following Runtime Errors:
(jco)
jcoping : ERROR
Connection failed. com.sap.mw.jco.JCO$Exception: (101) RFC_ERROR_PROGRAM: 'ashost' is missing
ZSKY_B2B (IMS)
Catalog Engine Test : ERROR
null
We have checked the config to define the ashost.
Any help would be much appreciated.
Thanks,
John

If anyone knows how to get a user-entered custom value from the item level to a custom java class, please let me know.
I'm still looking into how to extend the quote and allow for the re-use of it, if all the quantity on the line item has not been exhausted.
I can easily add a custom field to the header of a .jsp and access that user entered value by coding against the requestParser.
Example: Parameter xxx = requestParser.getParameter("customerHeaderParm");
But, when I add a customer parameter to the item level of the .jsp, I cannot leverage the same to code and get at the user entered value. The value comes back as null.
The two files I am working with are as follows: orderstatusdetail.jsp and Z_DocumentStatusOrderQuotAction, which is an extension of the standard class, DocumentStatusOrderQuotAction.
I am working with the requestParser within the ActionForward isaPerform() method of Z_DocumentStatusOrderQuotAction. I need to get to those item level values BEFORE the order is created from the quotation.

Catalog views for ERP E-Commerce for MySAP ERP ECC 5.0

We are implementing the R/3 version of CRM-ISA (ERP E-Commerce for MySAP ERP ECC 5.0).
We need to implement product catalog views to allow filtering based on specific attributes.
We have created a custom function module Z_ISA_READ_CATALOG_COMPLETE to replace ISA_READ_CATALOG_COMPLETE and Z_ISA_CUSTOMER_READ_CAT_VIEWS to replace ISA_CUSTOMER_READ_CAT_VIEWS.
But when we test from ISA the FM Z_ISA_READ_CATALOG_COMPLETE does not get invoked through RFC.
There is an SAP NOTE 998453 that we checked but it is still a pilot version.
Has anyone implemented the catalog views without the notes? Can we do the catalog views without the note? If so, how can we meke custom FM work? Please advice.
Thanks,
VK

Check the following.
1. The XCM file modification-config.xml replaces both the function modules
2. The checkbox to use the catalog views is checked for your webshop
3. Catalog is published to TREX and you are using TREX catalog instead of Memory catalog.
I don't think these notes work without TREX. I'd be interested in learning if anyone successfully implemented Catalog views with ECC ECO without using TREX.
- Kishore

E-Commerce for ERP and CUA

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