Each time I turn off my Maxx, it locks the SIM card, need PUK to unlock

Each time I have to turn my Maxx off, it locks the SIM card and needs the PUK number to unlock it.  I'm so sick of this.  Can anyone please help me?  TYIA! 

Hello Matthew,
When I got my phone, I wanted to lock it so it required the 4 digit PIN code to get into it. I did that, using the "Set up SIM card lock" function, and, I just checked "SIM card lock settings" and it has a check mark beside "Require PIN to use phone".  It has never been set up for encryption.  I've only had it a few weeks.  I never tried to set up encryption, nor did I do anything that made the PUK number be required after my phone has been turned off.  It just started after I'd had it a couple of weeks.  I'm going to be traveling by plane quite often, and will have to turn off my phone.  I'm not sure what to do at that point.  Any help you can give me will be most appreciate!
Thank you!!
~ Shirl Ann

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