Early Macbook Safari Loads Slowly
My son has the first generation aluminum Macbook. It has 2 gig of ram and a 160 GB Hard Drive. He is running Maverick and everything runs fine except Safari loads pages slowly. Would adding more RAM help?
Thanks in Advance
Have you tried Reset Safari? Go to menu bar Safari/Reset Safari. It's worth a try . . .
Similar Messages
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Hi,
I use a MacBook (mid 2010) with 10.9.2 and Safari 7.0.3.
Safari load some pages very often very slow. Almost ever soundcloud.com will load very slow, sometimes also youtube.
Now I've Chrome installed and in chrome it works without problems.
I've already tryed to reset Safari, clean the cache, delete browserdata and -settings from flash and delete the Safari.plst. Also I've tryed the solution paths from apple (DNS). Nothing works.
No I've no idea anymore.
Do you have solution suggestions?1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) on the advice of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; BI () { $PB\ :CFBundleIdentifier "$1"; }; LC () { $2 launchctl list | awk 'NR>1 && !/0x|\.[0-9]+$|com\.apple\.(AirPortBaseStationAgent|launchctl\.(Aqua|Background|System))$/{print $3}' | grep -Fv "$1"; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"and $((l-25)) more line(s)"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps Model; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^EO]|x([^8]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm POST; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/s/^.*://p' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;/Apple|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm Heat; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; o=; fdesetup status | grep -q On && o=On; Ps FileVault; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel log"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; bi=`egrep '\.(kext|xpc)/(Contents/)?Info.plist$' <<< "$sys" | while read i; do [[ -f "$i" ]] && BI "$i"; done`; o=`kextstat -kl | grep -Fv "$bi" | cut -c53- | cut -d\< -f1`; Pm "Kernel extensions"; li=`egrep 'Launch[AD].+\.plist$' <<< "$sys"`; jl=`while read f; do [[ -f $f ]] && $PB\ :Label $f; done <<< "$li"`$'\n'"$bi"; R && o=`LC "$jl" sudo`; Pm Daemons; o=`LC "$jl"`; Pm Agents; o=`for d in {/,}L*/Lau*; do M; done | grep -Fv "$li" | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; p=`lsbom -pfc /var/db/*/*.BSD.bom | sed -En '/peri.+\/.+\./s/^\.\/[^/]+//p'`; [[ "$b" && "$l" && "$p" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do i="$d"/Info.plist; [[ -f "$i" ]] || continue; ID=$(BI "$i") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Shared libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -exec cksum {} \; | awk '{print $3"\t"$1}' | grep -Fv "$p" | awk '{print $1}'`; Pm "Periodic scripts"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=; defaults read /Library/Preferences/com.apple.alf globalstate | grep -q 0 || o=On; Ps Firewall; o=`scutil --proxy | egrep 'Prox.+: [^0]'`; Pm Proxies; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm TCP/IP; [[ "$I" =~ [AW]i ]] && { o=`/S*/*/P*/*/*/*/*/airport -I | awk '/lR/{print $2}'`; o=$((o<=-87?o:0)); Ps RSSI; }; R && o=`sudo profiles -P | grep : | wc -l`; Ps Profiles; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc hosts <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "App check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find .??* -path .Trash -prune -o -type d -name *.app -print -prune`; Pm "Hidden apps"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font issues"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps UID; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Safari loading very slowly - Firefox loads immediately
I have seen a few postings about Safari loading slowly since the upgrade to Yosemite but this is really starting to aggravate me now. I am having no problem whatsoever when loading the same pages in Firefox - which in fact is how I am having to write this posting.
Is ti just me?
Any ideas greatly appreciated.Linc
While I was aware of this posting I have my concerns about whether it is applicable in this case. It relates to Safari 5.0.1 or later - the latest version of Safari in Yosemite is 8.0 and I have not experienced any noticeable problems until the last few days - although the posting states that last amendments were made only 3 weeks ago its level of detail re Windows and referring to such an old version of Safari lead me to think it is quite a few years since it was written. Why has it suddenly happened? Why does Safari carry out DNS pre-fetching in the first place? What functionality am I losing by disabling it? If Apple are aware of this issue (and if they are not then how is it going to be fixed?) and they fix it in an update then how will I know it has been fixed? Will it be incumbent upon me to re-enable DNS pre-fetching to regain whatever functionality I lost when turning it off?
Sorry to ask all these questions but I hope you can see where I am coming from.
David -
Several weeks ago Firefox suddenly was / is very slow to load all pages. I launch Firefox. Wait. Launch Safari. Safari loads page while I am still waiting for Firefox.
Why?Do you use NoScript? There's possibly an issue with NoScript where certain settings cause Firefox to load HTTPS pages on startup very slowly.
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Web pages load slowly using Safari, Firefox, and Chrome.
Web pages are loading slowly now on my mid-2008 iMac 2.66 Ghz Intel Core 2 Duo.
Doesn't seem to matter if I use Safari v5.1.10, Firefox v29.0.1, or Chrome v34.0.1847.131.
Problem started about a week ago mostly with YouTube but now I have issues with almost all web pages loading slowly, including this one.Try resetting both your Intenet MODEM/Router by unplugging them, waiting 15 to 20 seconds then plugging them back in.
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HT1338 Why is safarai loading certain web pages so slowly?
Why is safari loading certain web pages so slowly?
Emptied the Safari cache lately?
Press Command + Option + E then quit and relaunch Safari to test.
If that doesn't help, try this DNS.
Open System Preferences > Network > Advanced > DNS
Click + and type:
208.67.222.222
Click + again and do the same.
208.67.220.220
Click OK.
Quit and relaunch Safari to test. -
Hello my fellow Apple product user's. My problem has been going on for about a month and half with my laptop locking up, file folders on my desktop loading slowly and my sleep button and other buttons on my dash board not responding. Where to being with my issues that are listed up in my title and my first scene. The first issue has been my file folders are not loading fast like that did before, the issue is that they load in about 10-15 if not a little longer after I log into my laptop desktop. The second issue is that my sleep button does not respond to sleep right away, I have to press it three or four different times after I have logged out of my desktop to make it go to sleep. The final problem is dealing with my buttons and laptop locking up, when I started an application called runescape after it load to the log in screen and after I came back to log into the game it decide to lock up/ froze on me and durning that time my buttons on my dashboard was not responding, so I decide to command q to quit the application and after that buttons were not reponding to it and I decide to do common and control c to see if it would work and it did and after that everything has been working fine except for the files are loading slowly. Also I had another issue with the laptop sleeping so quick as soon I am using the Internet. There was one other problem that had happen to me just like my description in my first scene, but I do not remember that issue.
Please no spamming, flaming and being plain rude to me and others. If you can not listen, read, or under stand my warning you will be kicked off from posting on threads buy a froum monitor. Pleas and thank you for posting and helping me out with fixing my problems.Hello my fellow Apple product user's. My problem has been going on for about a month and half with my laptop locking up, file folders on my desktop loading slowly and my sleep button and other buttons on my dash board not responding. Where to being with my issues that are listed up in my title and my first scene. The first issue has been my file folders are not loading fast like that did before, the issue is that they load in about 10-15 if not a little longer after I log into my laptop desktop. The second issue is that my sleep button does not respond to sleep right away, I have to press it three or four different times after I have logged out of my desktop to make it go to sleep. The final problem is dealing with my buttons and laptop locking up, when I started an application called runescape after it load to the log in screen and after I came back to log into the game it decide to lock up/ froze on me and durning that time my buttons on my dashboard was not responding, so I decide to command q to quit the application and after that buttons were not reponding to it and I decide to do common and control c to see if it would work and it did and after that everything has been working fine except for the files are loading slowly. Also I had another issue with the laptop sleeping so quick as soon I am using the Internet. There was one other problem that had happen to me just like my description in my first scene, but I do not remember that issue.
Please no spamming, flaming and being plain rude to me and others. If you can not listen, read, or under stand my warning you will be kicked off from posting on threads buy a froum monitor. Pleas and thank you for posting and helping me out with fixing my problems. -
If your web pages are loading slowly, this resolved my issue.Hope it helps!
Mac OS: Long delay before webpages load, then load suddenly at normal speed
Symptoms
When trying to access a website via its DNS name, such as www.apple.com, there may be a delay that ranges from several seconds up to several minutes before the page loads at normal speed, depending on the operating system version and configuration. However, if you access the website's numerical IP address, such as http://17.149.160.49 , the page loads immediately.
Two causes of the issue are described below, DNS configuration and changing networks. Issues related to changing networks usually only affect portable Macs.
Products Affected
Safari, Mac OS X 10.4, Mac OS X 10.3, Mac OS X 10.2, Mac OS X 10.1, Mac OS X 10.0, Mac OS X 10.5, Mac OS X 10.6
Resolution
DNS configuration
This may indicate a non-responsive DNS server or an invalid DNS configuration. A DNS server converts a name to a numerical IP address, "www.apple.com" to "17.149.160.49", for example. You can connect to an IP address without any delay, because the need for DNS resolution is avoided. Here are four scenarios in which the symptom may occur:
You have specified two or more DNS servers in the Network preference pane (possibly at the direction of a network administrator or your ISP), but the first server on the list has become non-responsive, or was entered incorrectly. The delay occurs while Mac OS X waits for the first server to respond, then it goes to the next server in your list. Make sure the addresses are entered correctly. Changing the order of DNS addresses may improve performance. If your network administrator prefers that the primary server be used, you may wish to change back to the original order after the issue is resolved with the primary server.
Your network may be configured to provide automatic discovery of DNS service, without needing to manually type the DNS server addresses at your computer. If you have manually typed a DNS address that is incorrect or out of date, your computer may wait for the incorrect address to respond (a "timeout") before succeeding at automatic discovery.
You have not specified a DNS server, and automatic discovery of the service is not provided on your network. In this scenario, you can only connect via an IP address. Web pages do not load at all via a DNS name, such as is described in this article.
How to resolve
Check with your network administrator or Internet Service Provider (ISP) to make sure your DNS information is correct. If your ISP only provides you with one DNS address, consider requesting a second one for use in the event that the first becomes unavailable.
Once you have the address(es), you can use these steps to change your DNS information. Note: After using these steps, some Internet applications may need to be quit and reopened to return to normal behavior.
Mac OS X v10.5 or 10.6:
From the Apple menu, choose System Preferences.
From the View menu, choose Network.
Click the interface you use to connect to the Internet, such as AirPort or Built-in Ethernet.
If you use Built-in Ethernet: Type your DNS address(es) in the DNS Server field. If you have more than one, separate them with a comma.
If you use AirPort, click Advanced, then click the DNS tab. For each server, click the "+" button under DNS Servers and enter the address provided by your ISP or network admin. Click OK when done.
Click Apply.
Mac OS X v10.4 or earlier:
From the Apple menu, choose System Preferences.
From the View menu, choose Network.
From the Show menu, choose the interface you use to connect to the Internet.
Click the TCP/IP tab.
Type your DNS address in the Domain Name Servers field. If you have more than one, press Return at the end of each to put the next address on a new line.
Click Apply Now.
Changing networks
You may experience a delay with the first connection after changing networks on a portable Mac. For example, you might use an MacBook at home with AirPort, then take it to work or school and use an Ethernet connection. By default, Mac OS X uses one set of Internet preferences (known as a "location") named Automatic that will search your computer's modem, Ethernet, and AirPort interfaces until it finds the one that is connected to the Internet. You may experience a delay while your computer determines which network it is on. This can be easily differentiated from a DNS issue by creating a location that only contains one network interface. For more information, see Using network locations in Mac OS X.Yeah. I'm seeing the same behavior. Safari hangs when it loads pages. Firefox loads them quickly. That's not a DNS issue.
Some pages hang for MINUTES in Safari. If you just touch the resize triangle at the bottom right of the screen, then Safari loads the page just fine. This is a redraw problem, not a DNS issue.
This happens on both my wife's iMac Core i5 and my Mac Mini Core 2 Duo - both running Mac OS X 10.6.8
David -
Fast Internet Connection, but webpages loading slowly
Hello everybody,
this is my first post in this community. So far this group has helped me to solve all kinds of problems I ran into by simply browsing the forum, but this time I hope that somebody might be able to help me directly.
My wireless network at home consists of an AirPort Extreme Base Station (4th Generation) and an AirPort Express Base Station that are both connected via Ethernet to a Cisco Router. I have a cable internet connection and I use the Cisco Router (which was provided by my ISP) as an interface between the cable socket and my two Apple base stations. However, only the AirPort Extreme Base Station is used to create a wireless network. The AirPort Express is used only for AirPlay.
For a couple of months now, I have been experiencing an odd problem. Webpages take a very long time to load on my MacBook Pro (13'' Retina display), my older MacBook, as well as on my girlfriend's MacBook Air (11''). Sometimes the pages load for so long that there is a timeout before the page is loaded completely. I experience this with all kinds of web browsers (Safari, Firefox, Chrome). The odd thing is that only the loading of webpages seem to be affected. Internet Downloads, Video Streams, etc. are still extremely fast. I get the following results on speedtest.net (after spending 1 minute to load the page):
- Ping: 9ms
- Download Speed: 38.55 Mbps
- Upload Speed: 7.62 Mbps
Also, when connected to the network with my iPad or my girlfriend's iPhone, pages load with a normal speed. We experience the issues only on our Mac computers. Outside my home network all computers load pages as quickly as they should.
Here is a list of things that I tried:
- Restarted AirPort Extreme Base Station and Cisco Router
- Factory Reset of AirPort Extreme Base Station and Cisco Router
- Downgraded AirPort Extreme Base Station from 7.6.1. to various former versions and back
- Changed channels of the Airport Extreme Base Station
- Connected to AirPort Extreme base station via Ethernet (pages still loading slowly)
- Ran Activity Monitor on my Mac, but found no activities that could cause the Mac to slow down
- Ran Network Utility and sent a ping to google.com, but experienced no traffic loss
At this point I am really running out of ideas on how to solve this. Does anybody have a clue what might cause this?
Best regards,
GeorgHI tzbikowski,
thanks for your message!
I added 8.8.8.8 and 8.8.4.4 to my DNS server list. This has definitely improved things. Pages are loading quicker now, but it's still far from the speed you would expect. Could you elaborate on what you mean when you say that the cisco settings should be correctly propagated onto LAN? When connecting to the Cisco router through the admin interface, it mentions two different DNS servers that the router appears to use (I guess those are provided by my ISP). Are you referring to these servers?
Thanks! -
Safari loading problem pages ?
I have Safari loading and opening new pages in an additional tab, typically this is Mackeeper or some other advert..
All software updates are current on this IMac
Any help with solutions ??There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable word, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes the word is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the word something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same word you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Web pages load slowly or not at all.
At least half the web pages I try to access load slowly or not at all, especially those I am accessing for the first time. This problem has been getting worse over the past few months. I ran the Wireless Diagnostics test, and it said there didn't seem to be a problem. I am using a Belkin G Wireless Router, and only use the MacBook Air at home. The PHY Mode is 802.11g. What should I do?
Try going to Speedtest.net (if you can ) and see what your speeds are. If they seem fine then try turing off or resetting your router. If that doesn't work it might be something with the Wi-Fi antena within the MacBook Air. Try connecting it via Ethernet.
-
MacBook been loading slow for past few weeks.
I bought my MacBook on October 2007 with Tiger. I then upgraded to Leopard. When I did it loaded slowly, but I erased and re-installed. After that It's been pretty fast. But for the past few weeks, it been loading real slow. I tried Resetting PRAM and NVRAM but it didn't help. I also deleted all the cashes in my Library. It still didn't help. What else can I do it make to load faster?
Any help will be appreciated.Open up Activity Monitor (Applications>Utilities). Sort the processes by %CPU, and make sure *All Processes* are being shown--this option is in the upper right corner of the window. Is any process using a high amount of CPU?
How large is your hard drive, and how much free space do you have?
~Lyssa -
I have a MacBook OSX version 10.9.5. I have 48.74 GB free out of 159.18 GB. I'm not sure if that is enough memory. We keep a lot of photos in iphoto. We also have a lot of songs on itunes. I want to know if I should work on this computer or buy a new one. Any help you can provide would be much appreciated. I included the EtreCheck below. Thanks! Jenny
Problem description:
My MacBook is running very slow.
EtreCheck version: 2.1.7 (114)
Report generated January 30, 2015 at 10:09:44 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook (13-inch, Mid 2009) (Technical Specifications)
MacBook - model: MacBook5,2
1 2.13 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 21
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 3 days 12:1:57
Disk Information: ℹ️
TOSHIBA MK1653GSX disk0 : (160.04 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 159.18 GB (48.74 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS22N
USB Information: ℹ️
Micron Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.10.5 - SDK 10.8) [Support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.hp.messagecenter.launcher.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.leapfrog.connect.authdaemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[running] com.leapfrog.connect.monitor.plist [Support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Garmin Lifetime Map Updater UNKNOWN (missing value)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
iTunesHelper UNKNOWN Hidden (missing value)
iTunesHelper UNKNOWN Hidden (missing value)
Transport Monitor Application (/Applications/Palm/Transport Monitor)
QuickTime Player Application (/Applications/QuickTime Player.app)
EPSON Scanner Monitor Application (/Applications/EPSON Scanner Monitor.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.2.3 [Support]
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Growl [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
0% firefox
0% AppleSpell
0% configd
0% EEventManager
Top Processes by Memory: ℹ️
367 MB firefox
47 MB Finder
47 MB WindowServer
39 MB Quicken 2015
32 MB softwareupdated
Virtual Memory Information: ℹ️
44 MB Free RAM
613 MB Active RAM
574 MB Inactive RAM
420 MB Wired RAM
6.22 GB Page-ins
1.07 GB Page-outsWow. Thank you for your fast reply. I think I figured out how to remove the login items. I went to preferences>users and just deleted them off. I just restarted the computer. I'm not sure how to delete the Problem System Launch Daemons. Where is that? Thank you so much. Here is the new EtreCheck.
Problem description:
My MacBook is running slowly!
EtreCheck version: 2.1.7 (114)
Report generated January 30, 2015 at 10:43:21 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook (13-inch, Mid 2009) (Technical Specifications)
MacBook - model: MacBook5,2
1 2.13 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM0
1 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 21
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:3:44
Disk Information: ℹ️
TOSHIBA MK1653GSX disk0 : (160.04 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 159.18 GB (51.69 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS22N
USB Information: ℹ️
Micron Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.10.5 - SDK 10.8) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.hp.messagecenter.launcher.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.leapfrog.connect.authdaemon.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[running] com.leapfrog.connect.monitor.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.2.3 [Support]
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.92 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Growl [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% firefox
2% WindowServer
1% mds_stores
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
337 MB firefox
122 MB com.apple.IconServicesAgent
45 MB Finder
37 MB Dock
37 MB WindowServer
Virtual Memory Information: ℹ️
27 MB Free RAM
796 MB Active RAM
778 MB Inactive RAM
277 MB Wired RAM
368 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 30, 2015, 10:40:41 PM Self test - passed -
my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob -
How does one continue to use Mail on the early MacBook Pro, Model 1,1, that is not upgradable to Lion? I have been running iCloud on my iPhone (OS5) and iMac (Lion) along with the MacBook Pro (OS Version 10.6.8) since November until now. Mail will no longer download on the MacBook Pro and keeps asking for my password.
Mail should still be usable with your machine - but you'll need to update the settings to conform to the requirements of your system. Check with your ISP (like ATT, etc.) for the settings that will work with your Mail. Once you've updated this, you should be able to email like before.
For example, my ISP required that I go to Mail Preferences/Accounts and make sure the details conform to your email settings.
I have no idea of what your ISP is or what the settings might be, but this is likely the source of the problem.
Maybe you are looking for
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